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3.9

Based on 593 opinions finded in 1 websites

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Nº 295 in 505 in Luton

CUSTOMERS TALK ABOUT DISHES WITH..pizza
Score
OpinionsNoteGoogle5933.9

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It’s the best pizza shop in the town and nice customer service by adeel

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Kunal Sudhir . 2025-06-06

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I love their customer service. AMGID very good and well mannered

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jaiyeola anderson . 2025-06-05

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Nice service amazing staff cooperative well mannered delicious taste Thanks adeel

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ajit malik . 2025-06-04

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Very rude, was in the middle of ordering and the lady tells me to wait a minute and does an order using the phone. Also wanted to ask question about the store and wasn’t interested. Don’t recommend.

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Louie Diamond . 2025-06-01

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Quality food and friendly staff with great service

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Nandini reddy . 2025-06-01

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Very professional and kind staff -Adeel

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Zochy Ogbenta . 2025-05-30

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The food was amazing, well prepared and nice service

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Nifemi Ajala . 2025-05-29

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Very helpful team best pizza in town !

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Paulina Karpinska . 2025-05-28

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Visited Domino's Central in Luton and asked for assistance with placing an online order. Unfortunately, one staff member refused to help, though another did try to assist. This mixed experience was disappointing, especially from a brand like Domino's. I hope the management looks into this and ensures consistent customer service in the future.

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Venu Reddy . 2025-05-26

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Lovely staff ,always kind and helpful

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Jayne Masisimani . 2025-05-25

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I have always had good experiences with dominos but specially for this store. The Staff here is very helpfull and good aproaching . Doesn't make you feel like you are in a big franchise shop and everything will be acccording to them only and helps you to get what you looking for acctually …….

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Neelkunj Patel . 2025-05-23

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I’d like to drop a positive review for the helpful member of staff at Luton central domino’s branch as he went an extra mile to help me with my order as I’ve ordered collection but by mistake I’ve selected Luton branch instead of north Luton, so he transferred my order to the correct branch even though it was my mistake! So so so pleased with their service

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J D . 2025-05-23

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Amazing experience. Clean and tidy

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Kaiden Wheeler . 2025-05-22

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Anna’s service good, she is good in taking order and polite

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Haresh Kalasariya . 2025-05-22

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Last night I went into the Domino's Luton Central Branch for a takeaway order and just wanted to say that I received excellent service from your staff member Yousef! He was very friendly and extremely helpful and gave me great advice on which pizza to go for and what toppings to select! Yousef really does give 5 star service and is a credit to the company! Give this man a promotion!!

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Andrew Lock . 2025-05-21

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They are service is so good and their pizza is a 100/10

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afolabi ajoke . 2025-05-20

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Awesome taste and incredible experience with domino's.....

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Simranjit Singh Dhiman . 2025-05-20

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Great experience, Greatful service and the best customer service thanks Ana !!

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Roberto Bunduc . 2025-05-18

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Always great service and quick.

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Babucarr Cham . 2025-05-17

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Adele from Luton (town centre)is on job ill be going back

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Blue Whiz . 2025-05-17

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Staff( Raghiv ) was very friendly , and lovely pizzas served ! Kudos to team !

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Christy Thomas . 2025-05-16

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Great customer service, quick and simple! will be coming back

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Pharrell . 2025-05-13

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Amjid has an amazing customer service and really funny

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Neil Brown . 2025-05-11

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Ghulam attended to me and he is such a good guy with good customer approach. Thumbs up to him

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GENEVIEVE ONYEDIKACHI ALUGHERE . 2025-05-09

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Very quick service some of the workers are rude but the manager is a very kind man and would recommend!!!

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Amina Ali . 2025-05-08

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Goof service from Yusuf. Appreciate it as he told me the chicken wings are not halal so instead of them i took chicken strips

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Ai Cuni . 2025-05-06

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The customer service was excellent, and I especially appreciated Amjid friendliness. Luton

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RICHMOND TAWIAH KWAKYE . 2025-05-05

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The service is top notch and ADEEL was friendly with my kids

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onah Emmanuel udoka . 2025-05-04

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Been a customer of this Dominos store since 2007. A very well run store managed by Mr. Adeel. Impressed with my visit today. Well served by Mr. Ghulam and exceptionally looked after by Mr. Naqash. Mr. Naqash ensured that the pizzas were prepared for my specific requirements. Thank you so much Mr. Naqash.

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Khurram Khan . 2025-04-30

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Always amazing service and food tasty

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Marie . 2025-04-29

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Always friendly and fast service. Thanks guys

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Ryan Barnard . 2025-04-29

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Very clean restaurant. Anna, is very helpful

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Navarro . 2025-04-27

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Food as always is good We got served from Anna Great costumer service , polite and swift Keep up good work

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Gino Gazi . 2025-04-26

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Food always comes hot, no problems with customer service well served restaurant

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Dohkaii . 2025-04-26

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Delicious pizza. Beside she was alone in shop,Ana was verry polite and make sure i was not waiting to much.

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Adrian Daniel . 2025-04-26

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At 2 in the morning, beggars can’t be choosers when it comes to takeouts, but Domino’s is consistently good, hot, and has great deals. Luckily I didn’t try to order from Hemel before leaving Luton as they’d shut for some reason, but it did mean I had to drive home down the M1 smelling that hot pizza and not eating it before getting back to the girlfriend!

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Mark XxX . 2025-04-23

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Great food, and had a lovely experience there… very welcoming staff specially Mr Amjid made me feel valued!

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Hamood Qamar . 2025-04-21

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base is hard...only the taste of a worst sauce can be found in my mouth which was so bad. At the beginning they don't told us that eating was not allowed, when we started eating they suddenly told us that eating is not allowed which is so insulting. Ridiculous service and test.

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Anindita Bhowmick . 2025-04-20

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Terrible staff, my little 16y/o mentally challenged cousin went in and orders 1 medium pizza for £8.50, I noticed when I went in with him that if we ordered for a collection on the website, we'd get two of them for £8. Of course my cousin should've seen he made a mistake, but the staff are too lazy and rude to cook another pizza and wouldn't refund the order so we can just make the collection one. Their pizza is good, but they like to rob unaware and innocent kids, so be careful and make sure you always get the best offer, as the rude staff (who don't even speak English in the shop) are there to take your money, not to provide a good and ethical service. Protect yourselves from this inhumane place, I don't understand the language they speak but they were laughing and saying something about us clearly.

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Ibi . 2025-04-20

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The staff was very nice and made very tasty food. They should be like this , especially Adeel and Amjad.

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Hasnain Naseem . 2025-04-18

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Mediha was very helpful ans had a great smile

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Aleksandrina Martinova . 2025-04-14

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A guy working here Amjid is very nice. He handle all the things with very good manner.

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MUKUL RANA . 2025-04-14

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Lovely place food and good customer service from Adeel

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Cordialice Mutipforo . 2025-04-09

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Great food, great customer service 👍

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Luke Jones . 2025-04-08

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One of the best place for pizza lovers.

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Athar Iqbal . 2025-04-06

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Lovely and friendly staff, I was sered by Madiha who was very professional and kind. The service was quick and the food so delicious. Definitely recommend it!

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Ewa Chodan . 2025-04-04

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The food was okay nothing special, just average. For the price, I expected better quality or portion sizes. Felt a bit overpriced for what I got

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Mohammed Munees . 2025-04-02

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Good hospitality and tasty food

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Ananthu GS . 2025-03-27

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Adele was a pleasant man who served me.

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Sheila Whyte . 2025-03-27

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Had wonderful and tasty food, Ghulam’s service is very polite and good.

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Manidhar Gangisetty . 2025-03-26

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Had very tasty food here and ghulam service is too good

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Alekhya Rayani . 2025-03-26

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Great service from Addel! Friendly and efficient. Highly recommend!

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Martins Martins . 2025-03-26

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Ana provided such a lovely service! I was quite indecisive, but she was patient and guided me through my order. She had a lovely smile too! x

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tsemaye jacdonmi . 2025-03-23

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Very clean and tidy. Ana was very friendly and service was quick.

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Philip De Freitas . 2025-03-22

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Kind gentleman who served us and yummy pizza 🍕

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Larisa . 2025-03-20

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Used to use this branch a lot but it’s now a complete joke. Awful customer service, have even been told to come in and order and wait for the pizza as opposed to ordering over the phone and paying cash on collection. If there was an IQ test given out amongst staff in this store the results would come back negative.

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Sufian m . 2025-03-20

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Very quick service Fresh pizza Lovely staff What more do you want !! Thank you Raghib for the service

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Samuel Maco . 2025-03-19

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Yusuf was very polite and helpful

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Danny Clayton . 2025-03-19

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We added extra cheese to our pizza came out with less cheese it’s like the workers see extra cheese and add less to annoy the customer. Top of that got there little late and the lady at the till trying to force me to do a review. Like my food is sitting there getting cold if I like the food I’ll do a review. first time going there and will be my last legit you people are crazy who like Dominos go to Spicy chicken in bury park there pizza is amazing like heaven these guys pizza is nasty especially when they being stingy with the cheese.

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shakeel khan . 2025-03-19

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“I’ve always had a great experience with Domino’s. The pizzas are consistently fresh, hot, and loaded with toppings. Delivery is fast, and the online ordering process is super easy with plenty of customization options. Their variety, from classic pizzas to innovative sides like garlic bread and pasta, keeps things interesting. Plus, the rewards program is a nice bonus. Definitely my go-to for a quick and satisfying meal!

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M Vighnesh . 2025-03-18

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Fantastic service and delicious food! Dominos Central Luton truly delivers, highly recommend!

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MOHAMMAD ALI HAIDER 5583 . 2025-03-17

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Ghulam was really amazing, top quality service

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Mihai Jianu . 2025-03-17

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Quality pizza and very good customer service

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Mohammed Ali . 2025-03-17

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I love the guys here. Great service and quality ✨

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Neelam Kesh . 2025-03-15

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Thanks Gulam it was a good service

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Neha Sawardekar . 2025-03-13

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Thank you to the manager Adil for who corrected my order

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14rashman . 2025-03-02

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So delicious and fast delivery.

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niro kanu . 2025-02-24

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Customer service very helpful yousef helped me with my order

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InYourPrimee . 2025-02-24

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Terrible experience with this Domino’s location. The delivery time was completely unacceptable, and when the pizza finally arrived, it was cold. On top of that, the staff, including the branch manager, were extremely rude and had no understanding of customer service. It’s clear that this location needs better management. Save yourself the frustration and order from somewhere else. Stay away from this place!

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Max . 2025-02-08

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Awful as always with delivery times - do they not use sat nav? Call to find out what is happening as the driver was going all over the shop and was told I would get a call - which I did - from the driver when he eventually turned up. Wouldn't mind but they have been here before! The person in the shop was very abrupt and the driver obvs hacked off as getting it in the neck - sort your routes out guys please as we do like your food in the main (although the wings are tiny).

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Gina “GinaG” Wadsworth . 2025-01-30

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I ordered veg pizza buy 1 get 1 free for 15.99£ . I requested him to let me know any offers about this .The person who is at the counter( manager) while we was ordering he was answering very rude and was giving rude answers to us. Very worst customer service.

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Vamshikrishna Morҽ . 2024-12-25

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PIZZA ordered and they got it wrong for delivery. tried contacting them but several attempts on the phone but no answer. tried on alternate day to contact them still no reply. contacted customer services online lets see what they say. informed have to return the affected product on the day but if you cant get in contact with this store what you supposed to do?????? avoid this store

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Mamo Shariff . 2024-12-10

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Yesterday I ordered I payed almost 30 GBP, i did not get my food and I try to call tgem they not answered, how can I get my refund?

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Alexandra Mihály . 2024-12-09

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Delivery status was changed to delivered... After 10 minutes delivery man arrived with pizza for my daughter. She ordered pizza, cookie and drink, but delivery man forgot about the drink and when I told him about it, he said "you need to confirm drink, before I give it to you" seriously??? I paid for it already)) it is my... And you was tried to take it with you... Unbelievable...

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Sergiy Fisun . 2024-08-06

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The delivery time was stated as 30 minutes, but it took about 1 hour. The courier was fast but I ate a cold pizza for £26. This was the last time I ordered from here.

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Yunuscan . 2024-07-29

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Most worst Domino’s that i ever had in my life. We ordered pizza with two big dips we paid extras for dips but we haven’t got any dips. They delivered dips after 20 minutes meanwhile pizza was got very cold. I never recommend this domino to my any of the known person.

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Gaurav Thakur . 2024-07-21

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Various choices, There is ice cream for children

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Diana Doske . 2024-07-06

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They give large pizza-1for £12.00,But they giving deals Buy one get one free ,And they charge will be £24.99(There is no free Pizza extra charge 0.99p)

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Bhuvanesh T . 2024-06-27

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not a bad £5.99 individual meal deal

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Studio21 . 2024-05-07

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There pizzas are good but late delivery is some cases.

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Ummad Ahmed . 2024-04-01

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Ordered pizza and followed the app which tells you each step of the production and delivery process. When our pizza was out for delivery the driver went off grid for close to half an hour. On contacting the store, they said he only had our order to deliver. When he eventually showed up, I asked him what the hold up was, he replied he was stuck in traffic!?..this was just after 12am..what traffic???... The roads are empty at this time! Hence very cold food.

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Emily Graham . 2024-03-07

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my wife was craving pizza and we decided to take a stroll there rather than order. it's good place and they have a nice customer service. the attendant attended to is well and made us understand the best offers. we planned buying for my wife but we ended up getting for two (at the price of one). the ISH is they don't have chairs, so we had to wait standing but it's understandable. The waiting space is small, and they probably do not want people staying too long.

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Richard Aderemi . 2023-12-18

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Excellent customer service service

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jibin jayan . 2023-12-07

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Please don't explain how much you care about your customers because everyone knows you are rubbish. Extorting money from online orders for sick people is disgusting. The management of this company is to be fired long time ago.You are pathetic. Never again. Amen.

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Maniek Traszka . 2023-11-26

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Yummy pizza and also good service

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AnU & GReeSH WoRLDssZZZ . 2023-11-20

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Just call them to ask for correct address.rude service and hanging up on the phone

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Ferma Angus Ipotesti . 2023-11-14

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The shift manager behaviour is soo rude. He didn’t know about the customer service.

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Usama Ch . 2023-11-03

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the guy with the grey shirt was soo rude , didn’t behave nicely with the customer !

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Ghani Butt . 2023-11-03

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I ordered at 2:00am in store their shift manager named GHULAM was very rude. All remaining staff was helpful everytime. I am regular customer but this was first time i saw such behaviour. Head office should take notice on it as he is affecting other team as well.

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Adeel Shahzada . 2023-11-03

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The shift manager was soo rude they don’t behave nice

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Muhammad Hasnain Ahmed . 2023-11-03

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The guy named Ghulam behaviour so rude. He dont know how to talk with the customer. His behaviour is really embarassing for your store. I didnt except this type of behaviour

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Usama Ch . 2023-11-03

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I'm glad the wraps are back, therefore I changed my review from 1 star to 3. However, it's still not worth it of 5 stars because they've implemented a minimum order, and the prices are just too high. On top of a delivery charge too. It used to be a good takeaway place, but now it just seems greedy. I don't like the forced minimum order requirement, because you always end ordering more than you need,and it's a waste.

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Monica . 2023-10-15

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Very rude staff!!! I ordered some pizzas and they never came . They said that the driver called me (this is not true, I never received any calls) but they supposed to ring the buzzer

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LetsCatchup Podcasts . 2023-10-15

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Had one hair in my pizza, probably the guy that makes, his arms , much hair.

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Jessika Lima . 2023-08-22

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Ordered from just eat delayed by an hour arrived cold. Called the restaurant 3 times to be abused by staff and hung up and told it was my own fault as they called me which they did not. Was vile and in the bin. This place should be shut down and the staff need not just a little training but a whole adjustment. Avoid at all costs you will just lose money time and be spoken down to. Awful beyond belief

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Chad . 2023-07-29

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On the app it says pick up for £11.49 for a large pizza but won't let me order while I was in the store. Then I asked the guy at the counter how much for a large pizza? Bro told me £14. Basically dominos want me to order online and pay more or pay more at the counter SMH

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Oluwatobiloba Babalola . 2023-07-15

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Dough didn’t seem fresh at all, toppings was very little it’s as if the staff just rushed it all, unless they were short of ingredients which I doubt

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Faizan Ziyard . 2023-05-20

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I am writing to express my disappointment with the pizza that I recently ordered from your restaurant. Unfortunately, I found a hair inside the pizza, which was not only unappetizing but also a health concern. Aside from the issue with the hair, I also found the pizza to be not tasty. The toppings seemed to be haphazardly placed, and the crust was dry and overcooked. Overall, the pizza did not meet my expectations, especially considering the price I paid for it. I hope that you take this complaint seriously and take measures to prevent similar incidents from happening in the future. As a customer, I expect a certain level of quality and hygiene when it comes to food, and I feel that my experience fell short of that standard.

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Aman Kumar . 2023-04-24

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DIDNT GIVE ME MY GARLIC DIP! FUMING.

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ChilliPeppers . 2023-02-15

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Worst experience I had ordered 2 pizzas one of the pizza was over baked and was sticking to the cardboard and atleast need to have a paper underneath the pizza and less cheese ,toppings better to go tops pizza or pizza junction

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vikranth Karupakula . 2023-01-26

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