Based on 1.716 opinions finded in 3 websites
Based on 1.716 opinions finded in 3 websites
Nº 478 in 770 in Wolverhampton
Opinions
Clean restaurant fresh food Served by Jannath
Mash Musharr . 2025-06-01
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Was here the other day with friends was served by the lovely Tayyab who made us feel very welcome. 😊😊
Lucas Hansell . 2025-05-31
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My husband went and got us some KFC and he was given a small Krushem after ordering a large. As he then spoke to the customer service member the person claimed to speak no English, for which husband asked to speak to someone who can but was told to leave because he was being 'racist'. Food was cold too
Pippa Taylor . 2025-05-28
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Staff were really friendly and less waiting time ! And absolutely amazing food !!
Sebu Karki . 2025-05-26
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Great customer service the chicken is always cooked to perfection and fresh best KFC in Wolverhampton and it's halal thatakesot even better
Michelle Kimberley . 2025-05-24
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Food and staff both were amazing.
shagufta khan . 2025-05-21
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Great service! Had an issue with a Just Eat delivery where my food never arrived, and Just Eat refused to help. I reached out to KFC directly, and they were amazing. They were very understanding, took the matter seriously, and quickly offered to sort it out with a fresh order. It’s clear they care about their customers and the quality of their service. Really impressed with how helpful and professional they were. Will definitely be ordering directly from KFC next time!
Maria Tsal . 2025-05-18
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Hot and tasty food. Will come again with friends
Bijaya Khadka . 2025-05-11
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Good customer service and tasty chicken
Shanaka . 2025-05-11
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Good and friendly customer service
Ganga Thapa . 2025-05-11
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She was very understanding and she took my order quickly.She has great customer service and the food was quick and hot
Donavan Zvomuya . 2025-05-06
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Came here with partner this afternoon , had our meals and I needed the loo which is a disabled loo and needs to be unlocked I asked the guy who I think was the manager , very politely if I could use it and was just told to wait , so I stood there at least 5 mins while he was serving , and then another 5 mins , he just couldn't be bothered , so I gave up and asked him why he just couldn't unlock the loo he was extremely rude and really needs to take some training in customer service !!! To be fair the lady serving was great and he should get her to show him how to deal with the public . Never get mine or family and friends custom again and KFC are losing out giving him a franchise as he gives them a bad name
Matthew Guy . 2025-04-30
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Great experience .staff is very helpful
La-myar James . 2025-04-29
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Nice food fresh and delicious kaniz served me today she is very polite and good.
Bikash singh . 2025-04-22
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KFC is really nice and I enjoyed their food. Kanin served me she is very nice
Gloria Boateng . 2025-04-19
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Store was clean and hot wings were tasty
Vincent Chukwuaruka . 2025-04-17
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Great experience. Fresh food served. Friendly staff
Shivam Shivu . 2025-04-10
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great environment nd friendly staff .served fresh food
Maninder Singh . 2025-04-08
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Peaceful and good food jannath was so helpful
stuart platt . 2025-04-08
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rice bowl is very fresh and all food hot
Mohammed Rashid . 2025-04-06
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Food is Fresh amazing i like it
Anisa . 2025-04-06
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Excellent for hot and fresh food
Raz “Razor Sharp” Mo . 2025-04-06
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order was an hour late awful service
Paul . 2025-04-05
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Kaniz was very nice and friendly to me. She really looked after me. Restaurant nice and clean and staff very kind x
Starflower . 2025-04-05
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Service was quick and friendly staff
Irram S . 2025-04-02
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Gurleen was friendly towards me whilst I was taking my order and she brought a positive attitude
Fatima Mahnoor . 2025-04-02
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The delivery guy was exceptional; he acted so professionally and deserves a raise! 🤩 #DeliveryHero #CustomerService #HardWork #EmployeeAppreciation
Nicolae . 2025-03-30
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Food is very hot and quick service
Gaming with faine whittacker . 2025-03-30
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My popcorn chicken was dropped all over the floor and the boneless filets was overly salty that we couldn't eat them and had too bin them
Isobel . 2025-03-30
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really lovely place for family gathering
Kayden Dupey-whyte . 2025-03-29
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perfect customer service. will definitely go again with friends
tiwalade adebanjo . 2025-03-27
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the staff was very quick and food was tasty
Jess Hall . 2025-03-27
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The food was great and hot and I was very satisfief
Mashal . 2025-03-25
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No no deliver my order and put status. I deliver your order. This is very bad, very bad.
Amrit . 2025-03-24
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Hot food and quick service as I hope I am very happy also food is very tasty
Gurpreet Kaur . 2025-03-23
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Always fresh and tasty food yum yum …….i love kfc
Mangal Singh . 2025-03-23
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Hot food ,quick service ,nice behavior. I love it
Fedelia Adombila . 2025-03-23
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for cleaning i feel every time i received my order very quickly and it’s hot i enjoy my meal
t- dog . 2025-03-23
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Amazing service all the time. I always go into this KFC every time i’m in town. Kaniz is always friendly and professional.
michy . 2025-03-23
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food was cold and drinks were warm very disappointed
Elle . 2025-03-22
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The customer service was great. The food was good. The customer service was excellent. Will visit again with friends
ΨJUNIOR ON TOPΨ . 2025-03-21
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Burger wasn't prepared fresh and was barely warm. First and last time for me.
Bigly . 2025-03-16
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Great and fast customer service, Nice food
Khaled saeyd . 2025-03-14
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Amazing staff and fast customer service
Agar . 2025-03-14
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Kaniz staff is very good and humble
Chetan Pariyar . 2025-03-13
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I didn’t get my pepsi, the delivery said they would follow up and bring my drink but its been hours without any feedback
Sabi . 2025-03-10
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chicken was very dry wasn't eatable what so ever couldn't even get the batter off the chicken to eat
Libby . 2025-03-09
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Amazing food and people, fast service
Supremedefault64 64 . 2025-03-09
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The store was good and friendly service. Will visit again for sure
Dub Master MalaYalaM . 2025-03-06
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Food was good and the ashendra was extremely helpful and polite lovely team all round
matt mcfarlane . 2025-03-06
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chips don't taste cooked .. some items cols
Donna . 2025-03-02
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Came In today 1/3/25 got two boneless snackbox meals and they only gave one strip with each meal when it is clearly 2! Feel realy annoyed with this as I have been ripped off and don't understand how this mistake, an be done accidentally. I will be making further complaints to KFC you can not give people less than what they have paid for even if you don't feel like doing your job properly!!!
Nick Snape . 2025-03-01
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Waited 3 hours never received my order, now it’s saying delivered
donna . 2025-02-28
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Tasty food and friendly service. Will definitely go again with friends
Michael A . 2025-02-27
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This kfc was absolutely clean and tidy. The food was tasty and the staff was very helpful
Calum Bowen . 2025-02-27
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Service was absolutely great and good food
Manvir Bhardwaj . 2025-02-27
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Most the food was cold or not full cooked leaving the chicken all wet plus the bad customer service on top not ask for tomato ketchup and mayonnaise and things so I can Eat my coleslaw plus I paid for 2 supercharger so me ask for that when I eat In should not be a problem so I think they should ask or place it on every tray and if they the kfc work for get dont pull a face and seem not willing to help the food needs to be done better ASAP that my main problem when it comes to the overall delivery
Omar . 2025-02-21
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The service was very friendly and food was fantastic. Will definetely come again
Judith Balfour . 2025-02-20
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Well,where do I start chicken was tiny. It's not a two piece it was one wing as you can see, and a one piece. Even though the cashier insisted it was a normal piece I beg to differ. Shocking K.F.C in my opinion. Been to well better one's. Also never get to the toilet. Need to ask for it to be unlocked. Nightmare.
Michael . 2025-02-19
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Great work team, yummy food going to visit again cheers to Wolverhampton team!
abiah james . 2025-02-19
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One of the best kfc ive visited people are very lovely and food is amazing nice and golden hot fries and gravy is one of the best one ive ever tried 11/10 👍🏻👍🏻👍🏻
Joel Samuel . 2025-02-19
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Bathroom was unavailable but the service was reasonably quick and the seating is clean.
Ben Mills . 2025-02-18
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Order missing alot of items phoned restaurant told me i hadnt ordered it even though i had it on the screen infront of me then hung up on me
Heather . 2025-02-18
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I will not pay out £40 again for for what I have received, and I did receive the bottle of pop either I am disappointed this time around there not enough to go around I not buy from there again ,only from mcdonalds thankyou in our beloved Lord Jesusxxx Name and Amenx
Pastor . 2025-02-17
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There was an item missing from my order- a flaming wrap. I would quite like a refund for that item please
Amy . 2025-02-14
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Absolutely disappointing staff rude wasted my time, ordered leg piece but pushing me to get thigh, Why ? Not willing to assist idiots
Note Steam . 2025-02-07
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Stone cold chicken and undercooked chips.
Carly . 2025-02-06
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Staff is very helpful and lobby is very cleanliness and quick service
Ananthu J R . 2025-02-04
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I oder kfc bucket there was too much oil in the bucket and the chicken its self also not good i thought it was of yesterday 🙅🏼
arushdeep singh . 2025-02-02
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My food is cold inedible disappointed I want a refund now
Sumaya . 2025-01-31
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food was nice service was quick, workers were very organised.
Lauren James . 2025-01-30
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Very friendly service with good food
Gladstone Wilson . 2025-01-30
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Wow nice place for family really love it food was spot on
Mehak . 2025-01-25
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I usually order delivery from the place and tbf I have had little issues. But today I came to pickup a meal on my way home and I was shocked at the state of the store. It was very dirty, it genuinely looked like the place wasn’t cleaned at all that day. I just feel that from a customer experience perspective more effort should be put into the outward cleanliness of the place. I felt icky sitting down waiting for my order to be ready let alone eating a meal here.
Noorhan Wilkinson . 2025-01-22
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Food was hot enough, and they blessed me with an extra portion of chicken (thank you).Good standard food delivered within a timely manner. The chips portion was a little small but decent overall.
Joy . 2025-01-20
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Items were missing and the store refused to redeliver them to me unless I paid for an extra item and the extra delivery charge in which case they would then add the missing items to the second order therefore paying for delivery twice.
Richard . 2025-01-19
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The service was excellent and will definitely visit again. Thank you team for the great service
Bernadette Bunduki . 2025-01-15
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Probably the best kfc I've been to for customer service and cleanliness. Server was friendly too.
S B . 2025-01-13
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the food was cold and the fries were soggy
Arman . 2025-01-12
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Great customer service and nice food
Silva Dayti . 2025-01-07
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Food cold (arrived via bicycle 3 miles away??) and items missing
John . 2025-01-05
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IT WAS SO GOOD YOU NEED TO GO TO THIS KFC IN QUEEN ST THE FOOD WAS GREAT 🫵NEED TO TRY THE SMALL WRAP WITH BBQ
Mustafa M zai . 2025-01-04
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The place was very clean and the service was very friendly
Jessica Liu . 2025-01-03
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Friendly service and food was hot and tasty. Will come with friends again
Mahi Chudela . 2025-01-03
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Very good quality food ,fast service and friendly environment.
sandeep kaur . 2025-01-01
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please I still haven't received my food yet. but they sant me a message that delivered
Rose . 2024-12-28
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Great delivery driver Was going to get a tip but he had gone
Sam . 2024-12-24
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Didnt even turn up delivered to wrong adresss how hard is it to find a high rise block of flats needs sacking and they have delivered here before
Claire . 2024-12-24
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Very very slow service considering no one in there .Tables dirty and not cleared. Not good overall
dean7879 . 2024-12-22
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Food arrived cold .. garden salad had emptied into the delivery bag chips were cold and soggy .. only plus point was Pepsi was cold due to being delivered on an escooter . Won't bother ordering again 😞
jacqui . 2024-12-21
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It is good because there s serving is very good
Adeoye Olaoluwa . 2024-12-21
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It is good because they make the best chicken and burger
Ephraim Adeoye . 2024-12-21
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Really nice place & highly recommended
Tiye James . 2024-12-20
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Didn’t get the popcorn chicken that was supposed to be free
Elizabeth . 2024-12-18
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The staff was lovely and helpful
Saad Sama . 2024-12-17
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Took a very long time to be delivered, was cold and tiny portions.
sally . 2024-12-16
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Order wrong, missing chicken, hot sauce instead of cranberry so couldnt eat. Chicken on sandwich was cheap reformed meat that was tough so didnt eat! Mash potato states *real potato* no way! it is sticky smash powder. VERY big waste of money...yuk
Elizabeth . 2024-12-15
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The service is so poor, ordered a double fillet burger but was given another order. Calling and no one is answering. The worst burger I ever had.
ijeoma angela . 2024-12-13
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Was greeted with a smile, food was hot and delicious and the ambience was quite good
xeeteez khadka . 2024-12-13
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Chicken was cooked well today so no issues really, but the mash potato was the worst thing we ever tasted. It was literally horrible, everyone tasted it spat it out. It needs to be taken off the menu from immediate effect.
Mr . 2024-12-12
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68 Opinions
Ordered £20 worth of food. The lamb korma was that sweet i couldn't even eat it there was no spice at all it wasn't not even I curry I had had better curry from aldi. The egg fried rice had lumps of egg in there where it was cooked very well. I ordered to nan breads with tasted like pancakes one was a normal nan bread and the other one was a cheese nan there was no cheese in there what so ever. I rang up the shop to tell them and they said the curry is suppose to by sweet and they would send a new nan out but would have to give the other one back. I would never order from here again.
204 Opinions
Disgraceful experience, as soon as we sat down we were asked if we were going to order which we responded yes but we were not ready yet as we were looking at the menu online. About two minutes later the same worker came over and said are you ordering yet or you have to leave, we felt very rushed and forced to order by this. Just as we were getting up to order we were greeted by the same worker telling us to leave because we “weren’t ordering” despite us trying to explain that we were trying to get up and order the same worker then closed the barrier on us and we had to spend a couple of minutes figuring out how to get out. I am unsure of the workers name but they had short blonde hair and glasses, our order was not placed due to this incident and we left immediately. Rushed, rude and disrespectful.
1161 Opinions
Service ok, not especially friendly felt more like i was an inconvenience. Didn' think I could go wrong with ordering a pot of English breakfast tea, but I was. Tasted like a cheap teabag was used.Tea was hardly warm when I poured it. Thanks to the cold air conditioning after a couple of sips it was stone cold. On my previous visit I experienced the same. My partner's latte was also served lukewarm despite him requesting it to be made hot.