Based on 250 opinions finded in 2 websites
Based on 250 opinions finded in 2 websites
Nº 311 in 354 in Test Valley
Nº 1 of 1 Arabian in Test Valley
Opinions
Unfortunately this is what they class as a crispy donner,I have been using keskins for over 20 years ,and this evening was my last order,I did call the shop and they guys offered to send another,it was too late(9:30) ,such a shame they got rid of the van always good from there,obviously the shop has changed hands ,didn't want or ask for a refund,maybe collection is the only way ,just take care when ordering a delivery 👍
Bret Bates . 2024-09-30
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AVOID!! Absolutely disgusting! 'Chicken' is like a stationary rubber. Kebab meat is like its been rolled in gravel. Driver can't read the road name and was knocking on a door the otherside of the estate. The person answering the phone can't understand you and you can't understand them. Charcoal Grill all the way!
Kristie Farrer . 2024-09-27
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I have no clue why the reviews are so terrible?! We order from here quite often and haven’t had any issues? The foods always really hot and nice quality and you get a lot for your money too! The staff are friendly too! Delivery varies on the day but even then it arrives hot
Jet31557072775 . 2024-09-02
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oh my god first time ordering from keskins just got 2 kebabs and chips 18.08.24 what a vile kebab and the chips the onions tasted nasty the coleslaw was off the meal was rank how do these places not get shut down over charging for vile food STAY CLEAR OF KESKINS
d j . 2024-08-18
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Delivery times are not good at weekends
Andrew Perry . 2024-07-20
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Honestly one of the best kebab shops in Andover. Would highly recommend. Always fast service. Fabulous pizzas
Jack Jacobs . 2024-07-05
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Genuinely waiting for 20-30 minutes for a chicken wrap, menu seemed overpriced and limited. Was hoping after that wait for something magical to touch my tongue after spending a tenner on a chicken kebab instead it had the texture of a year 6 rubber that people stabbed their pencils in. Don’t bother overpriced and badly cooked.
Yasmin Davies . 2024-06-26
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Absolutely disgusting had food delivery it was cold no salad when ask for extra no sauce
leanne emin . 2024-04-07
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I tried many kebab places around UK and EU too, since recently moved to the city and on the way to work taught to give it a go today to see how they do, welll. The prices are reasonable taking in conaideratipn of inflation. Their service was great and helpful, thwir food is not the best: a bit chewy and fries too salty. Also a good advice for the owner: please make meql deal options tis could increase your sales and would be handy. Also would be great to have a person in charge who guides and runs who doeas what, as today evening they were busy and seemed they just runing around and panicking. Also put extra effort on cleanliness in the kitchen. Would I buy from them again? Not until they improve. Would I suggest them to any friends or family to dine with them, maybe not yet. If you got hangover or need somthing quick before thw night drinking starts maybe.
Akos F . 2024-04-06
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It's okay, if you were hungry enough you would eat it, the best bit about this kebab was the peppers, but it does have a fun side to it, guessing what animal the chicken meat was meant to come from.... Gave up in the end lol
Sam Monty . 2024-04-05
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Doner Kebab? Oh my god what a disaster. “Meat” is horrible and very cheap tasting, lacks any flavour whatsoever and has a texture like cardboard. Waited ages for it as well and most of it went in the bin. Warning. Do not order a kebab from here. Ugh 🤮
The_Curry_Nut . 2024-04-01
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Thank you for making my mind up I will not be coming back to here for food again glad I didn't get a drink too
ross swaisland . 2024-02-15
MORE AT Google
Always a good kebab here Staff are very nice to.
Steve Murphy . 2024-01-09
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Good food but wouldn't recommend using their delivery. Don't buy from if you have problems such as Coeliac disease, gluten intolerance, lactose intolerance, etc. I asked staff if there was gluten in the food due to my mother having Coeliac disease, they say yes, then no then that they dont know. So she went without dinner from Keskins (don't worry we went somewhere else for her). There is definitely a minor communication barrier. Having said that, I still think they are good for midnight munchies or a lazy night. Big portions and reasonable prices.
Jaydan . 2023-10-10
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I had a dead bug in my salad i had ordered
Libby Holland . 2023-09-24
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Keskins are going down hill, every single time we order the food order is wrong cold when we make a complaint they say we are in the wrong, food is stringy, grisy, always wrong something missed out out every time, pizza is always too salty wrong again crap food, crap customer skills talk English very poor very crap meails never ever again
John W . 2023-09-20
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Really great meatfeast pizzas, great price for quantity & quality
Katlyn Mountjoy . 2023-09-14
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Fantastic kebab shop. Very well priced, large portions of food.
Andrew Clancy . 2023-07-29
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I was sick after having pizza from there. This time not happy 😒
Gundega Krumina . 2023-07-28
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We ordered food for delivery which was on time Unfortunately not all the food was nice! The burgers were chewy and the chips were dry and overdone so we didn't eat those The doner kebab was nice though
Emma Burrows . 2023-06-11
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Always good food and always turns up not matter how late you put the order through, I’ve never had to complain here it’s consistent unlike other some other takeaways in andover :)
Sean Adams . 2023-05-30
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Kebab's 5 out of 5, best by a long shot
Trevor Davis . 2023-05-24
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I use them reguarly but I'm seriously considering never buying again. Firstly I asked for extra mayo. In my special chicken sandwich.. but there was hardly any in there. But my chicken was pink in the middle and chewy and rubbery. Ended up throwing it away as it tasted awful and I think it was undercooked To top it off I also ordered onion rings They are not onion rings they had no ring of onion in !! Just a very sparse amount of mushed up onion 95% batter with hardly any taste. I should of called to complain and get it swapped but by this point I had gone off my food. Such a shame as I've been buying from them for 20 years and never had a problem with food quality before
Stockton Junction . 2023-05-02
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Best KEBABS in the World, polite and nice Staff. 👍
Piotr K - KLARENS BDG . 2023-01-18
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Food is becoming progressively worse.... donner kebab tastes & smells like tinned dog food. Used to have a good name for great quality.... those were the days.
Clive Reese . 2022-12-11
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If you like your food smelling like pedigre chum, then this one is for you. Terrible service, over an hour to get a donner kebab. Avoid if you want your food hot and on time
Clive R . 2022-12-11
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The food was well cooked, good value for money. Recommend the Keskins special burger,banging
Dianne Bryan . 2022-12-04
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Really good kebab. Quick and hot . What more could you ask for.
Simon Lassiter . 2022-11-29
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Took 1.5 hours to arrive, instead of prediction of 45 minutes. I'm diabetic and need to eat at regular times
Eileen Ingrem . 2022-11-09
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Great portion size Donner meat & chips
Dale Mills . 2022-09-07
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The best place to get a fabulous range of food like pizza kebab burgers etc
gary blake . 2022-08-25
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The food, whatever you order is always very good. Unless you get the chips which are re fried 2 maybe 3 times? Unfortunately we had to wait 1hr 50 mins for 2 chicken sandwiches and chips. I appreciate that as the order site says, it may take longer during busy periods, but nearly 2 hours????. If this was the first time, at the end of the month on a weekend I'd accept "busy periods" as a reason. But not middle of the month on a Wednesday. Sorry, I'll not be ordering a delivery again.
Steve White . 2022-08-24
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DO NOT USE THEIR WEBSITE TO ORDER. I tried to pay for an order twice on Monday, both of which were declined by their website. Paid with another card in the end. Both the original payments were pending, so phoned them to confirm this wouldn't be taken and someone told me they were talking to their tech team to sort this. Both original payments have now been taken and no one has phoned me back to sort this as promised. I'm now 43 quid out of pocket so am having to raise this with my bank. [I understand trying to avoid Uber and Just Eat in terms of their fees, but I'd trust those in terms of secure payments far more than the Keskins website now. Orders are associated with your email but you can't view any of your account info or previous orders.]
Stitch Mayo . 2022-07-21
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DO NOT USE THEIR WEBSITE TO ORDER. I tried to pay for an order twice on Monday, both of which were declined by their website. Paid with another card in the end. Both the original payments were pending, so phoned them to confirm this wouldn't be taken and someone told me they were talking to their tech team to sort this. Both original payments have now been taken and no one has phoned me back to sort this as promised. I'm now 43 quid out of pocket so am having to raise this with my bank. [I understand trying to avoid Uber and Just Eat in terms of their fees, but I'd trust those in terms of secure payments far more than the Keskins website now. Orders are associated with your email but you can't view any of your account info or previous orders.]
Stitch M . 2022-07-21
MORE AT TripAdvisor
As a Canadian I can honestly say burgers are our lifeline, we BBQ throughout the whole year, being in the UK for two years, lived in many places up North and South, and this place hands down make the absolute BEST BURGERS IN THE UK!!!!!!!!! I had a bacon and cheese 1/2 pound beef burger with onion rings and OMG DELICIOUS!!!!!!!!! I will be back again and again and again.... well done! Not to mention the Owner is such a nice man, he runs this food business well, clean, organized, his team is happy and everyone is informed what is going on!! I LOVE THIS PLACE!!!
Sylvie Kaszowski . 2022-07-13
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Cold food,calling them again. Pretend the phone line is bad. Not bad 90min waiting for cold food. Enjoy everyone
Edgars Kukojs . 2022-05-20
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Foods good, kebab meat could be better.
KenHitchcock . 2022-04-06
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I ordered from keskins food was absolutely outstanding thank you keep up good work guys
Neville Lyon . 2022-04-05
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Nowhere near as good as it used to be. Was once the go to place for a good kebab, but it was very disappointing
Dean Rowland . 2022-03-15
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Not what it used to be. Food just not as good quality and taste as it once was. But efficient delivery times and friendly delivery driver
Bethan . 2022-02-13
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It was ok, chicken sandwich was very spicy.
Liz Hedges . 2022-02-10
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Worst food ever. Unprofesional staff and cold food. Long wait for delivery.
Stefan Paiu . 2022-01-22
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Very disappointed with all aspects of my meal tonight. The shop door is broken and wouldn’t shut properly, hence the waiting area was freezing. The staff, although busy weren’t really paying much interest to walk in customers. I ordered a mixed Donner with chilli sauce and garlic mayo. The lamb meat was limp and tasteless, the chicken was dry and tough and the bread was spongy. This effort cost £10.60. I’m sorry but I cannot find one positive thing to say. This is the last time I will order food here 😢
dicky . 2022-01-21
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Food was great. I didn't get a photo as I couldn't wait to eat it. Had chicken kebab very tasty. Thank you
Natalie Johnson . 2021-11-26
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Shocking they wouldn't separate my donner meat chips and wen i got it meat dried out chips small and hard and not a lot of meat horrible most gone in bin
Sam Dance . 2021-11-20
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Use them often but tonigth I am very upset I ordered my food after a hour, still nothing so I called they completely forgot my order. What annoyed me most was they even took payment to be told another 20 mins Half hour still nothing so I rang again to get a refund as of now I'm upset for a driver to turn up another 10 minutes later counting Penny in cash no food coulda just done that after the first hour of waiting wont be ording again or no recommendations
HussleR1 Official . 2021-10-27
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Had a chicken sandwich after work. Tasted so good . Friendly staff and very clean shop.
Dolores Shackleton . 2021-08-23
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Order plain kebab, arrives with sauce on it. Fuming/not happy. Never again will i order from them.
Jonathan Mills . 2021-08-13
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Always good food, service is quick with excellent standards.
Rich Dugg . 2021-06-18
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First time going back to the one kebab shop you could always guarantee good food. But unfortunatelythey have slipped in standards. Chicken marinade has changed, peppers are no longer bell peppers and the chilly peppers have lost there hit. There just fill of pickle juice. The also no longer do king-size only in a donna kebab. Staff friendly and realy nice but food seams to have dropped in standers but the prices have gone up. Go to charcoal grill if you want a good kebab.
Mike Smith . 2021-06-13
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Allways cooked how i like and the chilli sauce is good allways hot and derloverd on time
James Ford . 2021-06-04
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Food was cold and half the staff were not wearing any form of face covering! Considering there were 9 or 10 in a small area and preparing food I was really angry about this...only reason food was taken was it had been paid for ok advance. Really disappointing as have eaten here previously and food been good, as well as service!
Emma-Louise Bonham-Murton . 2021-05-31
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Great kebabs and burgers, always been a go too after a few, speedy delivery and not bad prices.
Boomer . 2021-05-28
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Very disappointing!!! Will not be ordering through Keskins AGAIN!! It took over an hour and half for delivery, even though we ordered at 4. The chicken was over cooked, burnt and dry. Tastes likes been reheated on the grill. Hardly any sauce if any even though requested. Spent £35 and most of it went in the bin or was fed to dog!
Lisa Mills . 2021-04-24
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Food is GOING DOWN HILL NEED TO IMPROVE ON IT ALL AND DOESN'T exactly TASTE FRESH!!!!
Chloe Blake . 2021-04-12
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Quick service and polite staff. The website ordering option is easy to use.
Ricky Lafford . 2021-02-25
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The food was dry and disgusting,one of the worst kebabs I ever had.Don’t waste your money.
Jarmila Grlická . 2021-01-29
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Love their food. We have home deliveries from them quite often and always love the taste of the sauce that they make
Chaz Clark . 2020-12-28
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Got a kebab wasn’t cut of was got out of a sweaty bowl so meat was like leather people in there look dodgy and stare at you like they are going to rob you
tomwil28 . 2020-12-20
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Ordered a takeaway on a not busy time, it took 2 hours to be delivered,once delivered it was stone cold and half of it missing.I phoned and complained and was told to f off, shocking service absolutely diabolical takeaway service. Be warned do not order, shocking
Neil107225 . 2020-12-13
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Lovely people . Lovely food, Good service .
Andreas May . 2020-12-07
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Best Don. Kebabs EVER. Kings size Are HUGE.
Simon Aldridge . 2020-12-04
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The wraps at this place cannot be beaten. Kebabs are amazing portion sizes are more than generous and turns up hot and on time keep it up guys highly recommend
james chivers . 2020-10-26
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Terrible. 34 years I’ve eaten in this town. Ordering a kabab u think would be basic. When asked what would I like with this I said chilly sauce. What turnt up? Raw meet and chilly sauce. If I wanted salad I have to ask as Turkish kabab does not come with anything bar soggy meat and soggy bread. When asked what do u expect he says I’m not Turkish I I’ll get my manager. Disappointing when £32 order comes with wet bread and wet atatude. On a up note not to be bias, they may have new chefs one day. God bless Andover.
energyHysteresis . 2020-10-13
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Amazing place. They are lovely people and there food is always on point and if there is ever an issue they will always sort it out. 10/10 from me. Try the chicken kebabs they are amazing.
Cameron Jay Daniels . 2020-10-08
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The sausages were like rocks ,we asked for a kebab with no chilli and there was a (about 5cm ) chilli in the middle of the kebab i am really disappointed with the food 😞 😕 😑 😒
liv hathaway . 2020-09-26
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Ordered doner meat with chips, salad and a side of mushrooms but it was not very pleasant. The meat was pale, the sauces were non existent and my chips were soggy and had to be binned. The mushrooms ordered are stated as 'deep fried' but these were sweaty, soft and clearly pan fried/griddled. The salad for what was present was really fresh and crunchy. Not my usual takeaway but expected better.
Gary J . 2020-09-04
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Fast service, always freshly cooked food ,great takeaway....
roger beckingham . 2020-08-15
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Kebab tasted like a plain chewy dog toy and the chilli sauce was like a bolognese sauce (not a nice one). We don’t understand why they are selling cheap coleslaw instead of cabbage. The only good thing was the people behind the counter, sadly all food was dreadful. I will only return when i’ve had 6 double vodkas with redbull, 4 jäger bombs and a few bumps of coke.
karensmith733 . 2020-07-16
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awful. undercooked chicken sandwich, the worst I've ever had. one bite was enough to realize food poisoning was imminent if i ate any more. wont be going anywhere near there again.cant give less than 1 star unfortunately
mart underhill . 2020-07-12
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Would not order kebabs from anywhere else. Excellent value for money Great portions, very tasty and friendly staff.
Sonjita78 . 2020-06-19
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For the second time in a row now, I've been disappointed. Just received my order and once again its massively disappointing. It was luke warm, after ordering extra salad, I received next to nothing. The extra chilli peppers I ordered... I had 2 small shriveled ones. Needless to say will NOT be going here again. Avoid
Alan Jackson . 2020-04-17
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My favourite kebab shop in Andover - great food, great prices and great people. Where I go when I am hungry and want something tasty, filling and not necessarily good for my diet :)
Peter Dorrington . 2020-01-21
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I really like this place. The food is tasty and well cooked. The staff and delivery drivers are friendly and always do there best to fix any problems if they arise.
Boo Quarrier . 2020-01-13
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The food is always hot and good quality.
Bill G . 2019-12-12
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Amazing best in town would not go elsewhere very nice very hot when home great staff fast service...
savoy12 . 2019-11-29
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Really good food not overly greasy like some other kebab shop or that do takeaways. Very friendly
Marc Colwell . 2019-11-29
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Manager was very rude and assaulted my family!
Jessica . 2019-09-07
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Great food and great delivery service
Debbie Daffodil . 2019-08-30
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Working Night Shift, a colleague recommend ordering from this takeaway and said I should order the Donor Wrap took his advice and ordered this. Donor meat very bland no flavour almost a rubbery texture. Lettuce had seen better days. £7 pound for this wrap defiantly not worth the price. would never recommend this takeaway to anyone.
SingletonD . 2019-07-19
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Our household orders from keskins on a regular basis. I have two adult sons. No need for further explanationPut in an order this afternoon for a delivery and waited ages. The phone rang and they asked why my husband hadn't picked up his order. He said it's a delivery order and the guy on the other end of the phone said WE DON'T DELIVER. So the call went back and forth until my husband hung up on them
Keralyn . 2019-07-05
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Twice given me food poisoning. Given my mate food poisoning too. All at different times of year spread out, so clearly a regular problem
James Scully . 2019-05-07
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The Best Kebab in Andover by far!!!!😍
Alysha Elliott . 2019-04-29
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Stopped here around 10pm on a Friday night,ordering doner meat with chips and a chicken kebab.Numerous staff working yet not very welcoming then there is the food. Other half kept spitting chicken out saying it didn't taste right then put meal in the bin not wanting to risk eating anymore of it. My doner was slimy and tasteless and chips soggy. Worse keskins we have ever had and we will not be returning.
Dawn A . 2019-04-28
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Disappointing disgusting tasting chicken Kebab meat slimey and tasteless Worst kebab won't use keskins ever again
Mandie-Jane Ashton-Emslie . 2019-04-27
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I like this place. You can get a decent kebab there.
Georgi Christov . 2019-02-11
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They do a really great kebab both ordinary and mixed always tastes fresh. They also do a good pizza.
billloco01 . 2019-01-15
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I have ordered on here a couple of times always quick delivery and lovely food would recommend here
Amy Webb . 2018-12-29
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Consistent quality, friendly service. Clean, high standards of higene - lunchtime meal deal is well worth having.
656NickB . 2018-12-13
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Just had my first Kebab in a long time , so decided to to go to keskins as I can remember that they where good , and boy was I right , like I said this was my first one in years , and it hit the spot , will definitely be going back
banger48 . 2018-10-25
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Saunu kad gali velai vakare uzeit pavalgit
ernestas sakalys . 2018-08-30
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Aways enjoy this take away fast and friendly service and great tasty food. Their always quick to deliver and always remember what we have
Louise J . 2018-06-24
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Keskins, Great Turkish food take away. The staff are very friendly and helpful certainly the best in Andover.
billloco01 . 2018-06-10
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Simply the worst of the worst! I paid nearly £7 for a "cheese burger and chips". Where to start?! A pathetic burger a few millimetres thick ..of what looked like warm meat, and tasteless cardboard fries, when I asked for relish, all 4 staff looked at me like I was from another planet! I managed to eat half of this "food' before binning it. The standard of take away is not great in Andover, you have to pour salt or sweet things to get most of the meals to make them edible, but here you'd need to have smoked a forest of decent Weed to think there is any taste. Absolutely awful!
RRCC_13 . 2018-05-24
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Best take away in town. Probably the only one who knows how to wrap a wrap. Used many times and never been dissapointed.
Lukasz W . 2018-04-27
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Burger turned up in a pool of water chips looked aboit a week old 7.50 for a mega burger and all it is is 3 burgers in a top half of a bun full of water asked for extra chilli n mint sauce n got barely any and then for afters i had a frizen solid slice of cheescake that i paid 2.90 for ill let you know how that tastes tommorow when its defrosted 😂😂😂
Kyle Mcgregor . 2018-04-05
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Good burgers but the menu is pricey for what you get.
gary lucas . 2018-03-24
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Great food for after a night out on the beer
david hopwood . 2018-01-03
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chips looks like they had been sat there for days the kebab was cold and vile no taste to the chicken kebab best thing they can do is shut up shop
diane j . 2017-12-23
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Loved the food, delivery was fast and order correct. Will be ordering again. Thanks for the prompt service.
Sophie Smith . 2017-11-30
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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124 Opinions
I ordered a takeaway and foid arrived we noticed the food stale and reheated. When I called to complain the person on phone was not interested at all and said I didn't cook the food. Sure bad customer service. I won't ever use again.