Based on 585 opinions finded in 3 websites
Based on 585 opinions finded in 3 websites
Opinions
Excellent customer service by Robin and Teena.
Steffin Jaise . 2025-03-13
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Waited 1hr 25 minutes while tables around us were being served, not once in that time did anyone come over to ask us if we wanted another drink and when we eventually served we were not asked if the food was ok. Complained to the staff who did not offer any apology or discount. The food was good.
Joshua Smith-O'Connor . 2025-02-22
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The best authentic kerala food I've had in the UK
cyriac jens . 2025-02-17
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Fabulous food, great staff and good vegan menus. Staff were very helpful helping us chose food; loved the atmosphere. Have been here several times and have never been disappointed.
Colleen M . 2025-02-15
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Food was great and service by Abhishek was excellent. He was really friendly and helpful.
Keerthana Roosevelt . 2025-01-12
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Great food reasonably priced would recommend it to anybody
Chris Torkington . 2025-01-03
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Last week was first time visiting to get takeaway. my wife ordered lamb biriani . Having arrived home and dished out the meal with anticipation how good it was going to be ! , so disappointed!! Dry, bland and waste of time driving to get it and also the price I paid I'm sorry I didn't just get one out of freezer in Iceland!!! ( and they are crap ) !!!!! a
Les Hughes . 2025-01-02
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Absolutely delicious curry set menu, friendly and accommodating staff on top of a nice atmosphere. Food was served relatively fast and hot, as well as the jug of mango lassi for the table
Freyja F . 2024-12-19
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This was our second visit to the restaurant. While the first experience was smooth, the second was very disappointing. It took 15-20 minutes for someone to take our order, and despite informing us of delays, the food arrived an hour after ordering. In total, we waited around an hour and a half, which was frustrating. There were only two staff members managing everything—serving food, clearing tables, handling payments, and parcels—on a busy Friday evening. They should consider having more staff on weekends or peak hours to ensure better service.
Geethu Jithin . 2024-12-14
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Really good food and friendly service throughout. Thank you very much.
Alex Wild . 2024-12-03
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This is our local Indian restaurant and have come a few times over the years and for takeaway food. Lovely, friendly staff, clean kitchen, toilets and restaurant area, fabulous food. I recommend the butter chicken and the mixed grill. Looking forward to our next visit.
Ljls27 . 2024-12-02
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I regret to give Kerlena Kitchen a disappointing rating of 1 star. Our experience was marred by a waitress who appeared moody and uninterested, which created an unwelcoming atmosphere. It felt as though she would rather be anywhere else than attending to our table. The service was rushed, with our meals being served with little care, almost as if the food was carelessly thrown at us, and the bill followed suit in a similarly haphazard manner. As for the food, it was excessively oily, leaving us overwhelmed by grease rather than enjoying the flavors. The poppadoms were stale and unappetizing, adding to our dissatisfaction. Overall, this experience did not meet even the basic expectations, and I certainly won’t be recommending Kerlena Kitchen nor returning in the future.
Kathrine o connel . 2024-12-01
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Always a good sign to see plenty of the Asian community eating in the restaurant. I really enjoyed the food. The staff were friendly and efficient. No issues coming back here in the future.
Danny Daniel . 2024-12-01
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Top quality, authentic food and very good service.
Peter Martin-Walker . 2024-11-22
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Very bad service . Customer satisfaction is very important but the behaviour of the staff was very poor.
gokul gopi . 2024-11-10
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I have always found Indian food not very exciting but we tried the kerala and really enjoyed it. Really tasty and different meals to choose from than an ordinary Indian menu. Definitely go again. Staff really helpful and friendly
Bren 053 . 2024-11-04
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Delicious food and top service. The staff were so friendly and helpful. I would recommend this place and will be returning.
Lee Winson . 2024-11-03
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I've eaten in a lot of Indian restaurants over the years tried alot of different dishes. I was recently told to try Kerala Kitchen, so tonight I did and wow I was not disappointed. Attentive staff seated us straight away, menus followed quickly, wine was picked and served promptly. I browsed the menu looking for something different that I'd never tried. Having picked our starters and main courses we waited wondering what kind of food was on offer. I have to say WOW I have never tasted such amazing food the flavours were full and in abundance piping hot. I can not praise Kerala Kitchen enough that was right up there with some of the best Indian cuisine I have ever be fortunate to try. We will definitely be returning and recommend to friends. Thank you to all at Kerala Kitchen
chris jones . 2024-10-31
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Came here on a Tiesday. Just missed early doors offer that finished at 7pm but still reasonable prices. We had banquet for 2 and loved both dishes. Restaurant was very busy considering midweek which is always a good sign. Could of done with extra staff member as quite a wait between food but we were not in a rush and definately didn't feel rushed.
Cathy Waldron . 2024-10-18
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Absolutely gorgeous. Couldn't fault the food or the service. Would highly recommend
Craig Lewis . 2024-10-15
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First visit on a busy Friday night with a group of friends. Loved it, will definitely return.. Good service, food was lovely, fresh tasting and well cooked.
Paul MacDonough . 2024-10-12
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First time here and could not have been better. Different area of India than most restaurants with tastes not experienced before. I was able to choose food which wasnt hot and yet was delicious. Staff could hardly have been friendlier. Only thing to mention was the stairs to the toilets were apparently a bit steep. Definitely go though as almost all their ingredients are healthy.
Ruth x . 2024-09-24
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Prob one of the nicest curry house in the Wirral !
Lewis . 2024-09-11
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Prob one of the nicest curry house in the Wirral !
Lewis . 2024-09-11
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Amazing!. So much choice on vegan menu, and even made a vegan korma, on request, which was gorgeous!!
J R . 2024-08-26
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Amazing!. So much choice on vegan menu, and even made a vegan korma, on request, which was gorgeous!!
J R . 2024-08-26
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Great little Indian restaurant. Good food and friendly staff. Parking available on the road outside. Take out available. Definitely recommend.
Peter Banks . 2024-08-21
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I first came to this restaurant 16 years ago when I lived close by. I was passing through today and decided it would be lovely to go there again as I had loved it first time round. Wow, it’s even better now. Genuine Keralan cuisine which reminded me of the food I had enjoyed on my couple of visits to Kerala. You have to eat here. It’s amazing!
Susiej1710 . 2024-08-04
MORE AT TripAdvisor
Lovely food, great service from friendly staff.
Edward Kenny . 2024-07-20
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One of the best Curries I've ever had, would highly recommend this place to anyone, thanks.
Andrew Holden . 2024-07-13
MORE AT Google
The food is excellent, generous portions and great prices. The service was fast and friendly. Three of us went for the third time and tried kerala porotta with chicken fry and malabar chicken curry , lamb biriyani and mango shake . They all were excellent and delicious especially the porotta . Highly recommended and trustworthy .
AISHA FITHA M N . 2024-07-06
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Food wasn't meant for mallus, asked for a glass of water and didn't even bother to give one! Understaffed!! Wouldn't recommend it to fellow South Indians !! Not for us! Not spicy not tasty just some cooked food items
P RAHUL RAJAN . 2024-07-06
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We had an amazing dinner here. Visited to celebrate my friends birthday. Got to experience best authentic kerala foods in Uk. Staffs were fantastic. We odered chatti chor, pothichoru, kerala parotta and lamb mapas. Chatti chor and kerala parotta is a must try. Will visit again.
Aleena Thankachan . 2024-07-06
MORE AT Google
Excellent food, lovely waiters who explained some of the dishes for us.
Carol McClane . 2024-05-31
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First visit to this gem of a restaurant and we will be back. Great atmosphere, wonderful staff and excellent food. Can’t praise it highly enough.
Linwalker . 2024-05-28
MORE AT TripAdvisor
Quite decent. Good food, friendly staff. Only downside is a bit long waiting time but luckily we were not in rush :P
patrik bartos . 2024-05-19
MORE AT Google
This visit was Kerala Kitchen at it's best. Food was delicious, we asked for starters to be served alongside our mains, everything was piping hot, potato bonda was just divine and the porota bread, mm mm mm lovely. Would highly recommend
woo . 2024-05-12
MORE AT TripAdvisor
5* it was our 1st visit and won't be the last. Food was exceptional 😀 Update... I want to go again... :)
Iain Ogilvie . 2024-04-23
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Have been here several times and the food is always amazing, Went for Vishu sadhya and it was amazing, ended up eating far too much because of how tasty it was. I highly recommend them
Nuetraluk1 “Nuetraluk1” . 2024-04-14
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Service was okay but this was the worst tasting Indian meal we have had ever. Onion bhajis were soggy, but the curries - good lord, what did they put in them. Vile.
artistrobert . 2024-04-08
MORE AT TripAdvisor
Had food from the authentic section at the back of the menu, food was excellent, there is nothing around like it. You have a really good mix of standard Indian cuisine and some real authentic ones. We'll worth a try
Noel Jones . 2024-04-04
MORE AT Google
Fabulous authentic Kerala region Indian food experience, extensive menu, top quality ingredients, the staff are theist friendly and helpful people you will ever meet. Very highly recommended.
S J I . 2024-04-03
MORE AT TripAdvisor
Excellent service and very tasty food. Best poppadoms, sauces and nann ever.
Peter Loadman . 2024-04-02
MORE AT Google
The menu is a bit long but the food is 🔥🔥. The atmosphere was cozy and great, the service was excellent. The price is pocket friendly. I would recommend it for all the people who would like south Indian food. You can check out this place at least once.
Niranjana Chandrasseril . 2024-03-17
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As someone who was brought up on Indian food I can tell you that this is the most authentic Indian restaurant on the wirral and I've been to many. The food is outstanding, you can tell everything is made from scratch and I've never had a bad meal here and I've eaten here a lot!! The staff are super friendly, helpful, welcoming and can't do enough for you. The only thing that could be improved is the atmosphere as it lacks natural light although there is a big window at the front of the restaurant the blinds are always shut. If the restaurant had natural light and lighter colours in the restaurant it would make it a better experience for guests.
Meeta Singh . 2024-03-15
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On re-locating back to Wirral we were trying out the local takeaways. Kerala Kitchen is head and shoulders above everything else we've tried. I would go as far as to say that I had the best takeaway curry that I've ever had in over 60 years from Kerala Kitchen. Beautifully cooked, ready on time and just so immaculate inside too. Will be back soon!
LJ Soar . 2024-03-02
MORE AT Google
Always a good place to go for Kerala Indian foid with lovely service.
Thomas Lyons . 2024-02-28
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Nit much meat in the dishes. Mostly gravy, tasted ok though
John Darlington (JD) . 2024-02-27
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Below Average food taste. Nice atmosphere. Good service. But Disappointing food taste.
Srs Ts . 2024-02-11
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Delicious food, and very nice staff. This restaurant is definitely worth a visit.
Katy Irvine . 2024-01-30
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The food was pretty good, not amazing, but perfectly fine. The problem was the amount of meat. I got a fish curry which contained only 4 really small pieces of fish. The dish consisted mostly of veg and sauce. It was nice though. Also, the naan bread was fresh, but very thin and therefore crispy/crunchy. I'd much prefer my naan to be soft and fluffy. Guys who work there are really nice, very friendly.
Toni Hughes . 2024-01-26
MORE AT Google
It was a great experience to have a nice dinner in the banana leaves with authentic kerala cuisine at Kerala Kitchen today. If someone wants to enjoy the real taste of South Indian food at Merseyside this will be the right choice. Definitely value for money 🥰
dixon thaikkattil . 2024-01-22
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Fantastic, tasty food went just before Christmas and Staff were incredible too.
Alex Edwards . 2023-12-28
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Overall it was an excellent experience to have food from there and the taste of food was really tasty as it resemblance the Indian food
Arjun Sivadas . 2023-11-30
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We are regulars and so other than saying south Indian delights of dosa and other vegetarian delights for our friends they also put up with tyrant tots antics family friendly
Tom Rogers . 2023-11-21
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⭐⭐⭐⭐⭐ I had the most amazing dining experience at Kerala Kitchen Restaurant! The flavors of their dishes are truly exceptional, and the service was top-notch. The staff was friendly and accommodating, making our visit even more enjoyable. I highly recommend trying their authentic Kerala cuisine. It's a culinary journey that you won't want to miss!
Prabu Karuppagounder . 2023-11-08
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Went for the first time tonight after finding out they had vegan menu - our new Indian favourite 10000% The staff are all absolutely lovely, the food is 10/10, my boyfriend said the best Indian food he’s ever eaten! Can tell all the food is fresh and not swimming in oil like other Indians. Honestly amazing thank you - we will not be going anywhere else!
Hannah Pierre-Louis . 2023-10-31
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Fantastic atmosphere, food and service is second to none. Our second time here with family, we travelled far for the authentic food. Vast menu to choose from and we tried different items from last time and thoroughly enjoyed. Will be back soon.
Sony Joy . 2023-10-29
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Hi, I went to this restaurant today evening with my family. I had to wait with my family for nearly 1 hour. Very slow service. Might be different for others but from my experience, very bad service. I don’t recommend this place to anyone else. Other people who came in after us, got served even the waiters asked them ‘do you want anything else?’. It was almost like they wanted to slow the service down for us. Like they wanted to serve their natives, not us.
Mathan Selliah . 2023-10-29
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Perfect spicy and balanced hot quotient. Will go again!!
Sarita Chaube . 2023-10-29
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Second time here with friends. Top food and service 👌 will be coming back soon
Ajuwin Sajan . 2023-10-29
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Went here for the first time, was expecting it to be quite by being Sunday hence we walked in without prior booking. it was fully packed on arrival, waited 10 minutes for our table and had a bit of long Waite for our food to arrive but we were made comfortable and looked after well while having our drinks and startes by the polite staff. Food very tasty like home cooked. The palm tree in the middle has given an added bonus to the beautiful ambiance Definitely will come back soon
Jineesh Chacko . 2023-10-29
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It has been a long time since I came here from Kerala, so I was missing home food. That's how I came to Kerala Kitchen. Amazing food.I would recommend Kerala Kitchen to everyone who wants to eat authentic Kerala food.
Ajuwin Sajan . 2023-10-22
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Not recommended if ur looking for good kerala cuisine. It’s manglish in style…
BALU BA . 2023-10-21
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Staff super friendly, service excellent, food good portions and tasty. One of best curry restaurant. First visit and would definitely recommend.
Dilip kumar . 2023-10-07
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Went here for the very first time after craving for homely food for long time. We found this place through an instagram recommendation of authentic Kerala food. The decors itself given us the real Kerala vibes. We were greeted by a very pleasant staff, the place were almost full even though it was midweek. We have selected all different dishes as a group to share and try including beef coconut fry, Kerala Porotta , Malabar chicken curry, Nan breads, chattichoru, fish pollichathu chicken fried rice and nilgiri Lamb. We found all items very authentic, freshly made and tasty. Beef coconut fry and fish pollichathu is a must try items and which took me back to Kerala. Kerala Porotta is very crispy and fluffy and Nan breads very soft. We all thoroughly enjoyed the ambience food and service. Will be back soon to try masala dosa and other items on the menu. Glad we found this place. Will recommend this to anyone looking for authentic South Indian taste.
Jobin James . 2023-09-28
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Came here due to the awards that it has won but if that is "the best Indian on the Wirral" then there are some serious problems. Worst Indian by a country mile. Made of point of traveling here for a birthday meal and arrived just before our table reservation. Even though there were only two other tables dining at the same time, it took a good 15 minutes to even get a drink ordered..then another 10 minutes for the drinks to come. At this point we ordered our meal (the menu options printed are very limited but you can ask for other things..weird). Starter arrived 20 minutes later.. tasty and had so much potential to make the evening worth while..however, after finishing the starters it took way to long for the plates to be cleared up and we both had empty glasses at this point. From sitting down to recieving our main meal it took just over 1.5 hours which is just unacceptable. When the food arrived the curry had 5 small chunks of chicken in it and the sauce tasted like that of chipshop curry sauce..the rice was bland and the naan bread could've been used as a Frisbee. I didn't bother eating mine. My husband ate his but wasn't overly happy with it, though his naan was considerably nicer. Was more focused on getting out and picking something up on the way home. They seem to have a lot of orders placed for take away or delivery which is great for them as a business but you can tell that this is what they prioritise over their dine in guests.
Molly Law . 2023-09-24
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First time here in 10 years following such positive reviews and awards. Couldn't have been more disappointed. Terrible service (long waits to order, for drinks to arrive and food to be served). When it was it didn't come at the same time. Some of the dishes were not available (eg tandoori chicken). Beef starter very poor. It's a shame because some of the dishes were nice We were spoken to towards the end to explain that they had catered a wedding today causing the delays but notwithstanding this we were still charged full price without any reduction. Evening spoiled, very poor experience.
M Rgn . 2023-09-23
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This is REAL Keralan cuisine. Truly original Indian regional food, I promise you won't find these flavours and special taste experiences anywhere else. This is the hidden gem of all Indian restaurants in the North West, people should be flocking from many many miles around to experience the sensation. Great menu, fair prices, perfect meats and fish and vegetables, wonderful friendly helpful service and the story of the Kerala food is ready to be unfolded to you if you chat with the staff. Can't wait to return here. Brilliant. Update - we returned here mid September, more fabulous food, and talks with the amazing friendly staff team. And also we learned a lot more about traditional Keralan food. And then a while lot more Again, when the superb Kerala authentic food menu was reviewed in detail. It's in the menu. Hidden in plain sight! ;0))
SJI . 2023-09-19
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Fantastic. Very rare I leave any review but I had too with this place. Food staff price all ten out of ten.
Alex Neill . 2022-05-21
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Very tasty food but it was cold by the time we got it home. Didn't have a microwave at the time to warm it up. May try again another day.
Ruth Smart . 2022-03-06
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Service Great, Wine very Resonably priced, Unfortunatly the food was not up to par with frozen vegetables instead of fresh thus lacking the crunch, also spice was provided with the use of powder rather than chillies.
carl crighton . 2022-03-03
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Food was good, but was overcharged on the drinks, should have checked the bill before I paid it.!!
Richard Jones . 2022-02-27
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My favourite restaurant by far. Proper South Indian dishes as well as the usual B.I.R. food. Excellent experience every time. That's why we go 🙂
carl rosso . 2022-02-15
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Great authentic kerala dishes. Definitely worth trying.....
TMT . 2022-02-14
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5 members of my family had a sit in meal last night the food was fantastic always is however when we got the bill there was a £1.50 charge per person for bringing our own alcohol into the restaurant even though 2 of us were drinking non alcoholic drinks after saying Iwas not prepared to pay it they deleted it from the bill ..please check your bill for hidden extras ...we will not be eating there again
Martin Fletcher . 2022-02-13
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Our favourite Indian Restaurant. The food and service is so good, we travel 6miles for it.
Steve Johnson . 2022-01-16
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Really attentive Waiter, food was good and paced well also good value for money.you can take your own drinks but £1.50 corkage per person.
Steven Johnson . 2022-01-02
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The best Indian we’ve had on the Wirral. Unlike most other Indian places, they do South Indian food as well and done very well. We’ve tried both a takeaway and a sit in. The food at the sit in was definitely more fresh and delicious however taking off one star as service was very slow. Best thing is the amazing vegan menu! Facilities wise - would be good if they had baby changing table but otherwise amazing food with ample vegan choices :)
Cheryl Yu . 2022-01-01
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Delicious food, excellent service, outstanding restaurant!
J H (Jolene) . 2021-09-16
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The food was lovely but the restaurant was fully decorated and it was lovlry i lived the food lovely staff oround making food so its not bad but there is one problem the take forever but thank you
John Ferguson . 2021-08-25
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Nice authentic Indian restaurant
Paul Sesay . 2021-08-24
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Absolutely great food well presented. Excellent service genuinely pleasant helpful staff
Lynn Sharkey . 2021-08-08
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Without doubt the best Indian meal I have had in the last 20 years. Many thanks.
Murray Russell . 2021-07-26
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Lovely banquet experience with excellent service. Thanks to Sabu and Jisha for the lovely food . 👍🏾👍🏾👍🏾
r al . 2021-07-12
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Friendly staff and top quality authentic Indian food.
stephen . 2021-07-05
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Nice curry but the trays were only half full come on guys for £11 fill the bloody trays like everyone else does
S C74 . 2021-07-02
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Came here for the first time me and my wife order the same thing from every Indian, butter chicken and chicken jalfrrezi and I would give them both a 9/10 for taste and value and the service is really good would recommend
wayne halpin . 2021-05-25
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Very Nice restaurant. Really enjoyed the food.We will see again👍👌
Kochikkaran Vlogs by Vineeth . 2021-05-20
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Never left feeling disappointed. The quality of food always been top notch. Friendly staffs . Proper South Indian restaurant.
ARVINDH KUMAR . 2021-05-19
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I ordered some vegetarian food from Kerala Kitchen. The Masala Dosa filling had a awful taste and the chilli paneer tasted nothing like what it should do, I couldn't even finish the food. This is not what they serve in India I can guarantee you this. How they can call this South Indian food is an absolute disgrace. Not authentic at all. This is served up purely for the local man who is unaware of real South Indian food. Avoid.
Strength Rack . 2021-05-07
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Solid Indian food. Highly recommended especially the Masala Dosa.
Ashad Hannan . 2021-03-27
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They have a vegan menu or section called Vegan Fusion. We ordered a few things and it was so tasty and we really enjoyed it. We will definitely be coming back. We ordered online which was easy and we picked up the food, we parked directly outside , they ask you to ring when you arrive so they can deliver it to you outside and they delivered it to our car. Staff member is spoke to was nice.
Tigs1993 . 2021-03-13
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two days ago was the first time we came to that magnificent restaurant. But It is definitely not the last. We enjoyed the evening a lot with the attentive service, with the magnificent cuisine and booze and with the decent cost. We will absolutely go back there again.
Kyle Poole . 2020-12-16
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Wow!Lovely food,and lovely friendly staff.Definitely recommend.Thank you Kerala kitchen.A+++++
Xxninjawolf Xx . 2020-12-05
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Fabulous, authentic South indian cuisine! Clean and lovely staff!
Amanda Moriarty . 2020-10-15
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Went for a for a meal with the family this evening. The service was absolutely terrible. On numerous occasions the staff left our table to answer the phone for phone orders. I find this unacceptable seeing we had bothered our backside to come in to the place. No new cutlery for our main was asked to use starter cutlery, felt like reheated bhajis, currys was tiny and tastless and didn't taste right, not one of us enjoyed it and when we mentioned it all we got was a sorry all that is is lip service. Tried to pay bill and again phone come first. Been to many Curry houses on the wirral this has to be the worst for service.
Ian Walters . 2020-10-02
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Very tasty food and excellent service
Tom McMahon . 2020-09-15
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GREAT EXAMPLE OF A TOP CLASS INDIAN RESTAURANT : I have eaten in many Indian restaurants and this is one of the best i have tried. All the food was delicious, not only the food but also the atmosphere of the restaurant and the staff's behavior was very good. Of course we will go here again and again..
Robin Paul Varghese . 2020-09-09
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We love Kerala Kitchen- it’s our local Indian restaurant and, as always, the friendliness of staff was delightful, they were as accommodating as ever, and the food was lovely! It’s great value here, especially on this special Indian version of Harvest Festival. The family team had surpassed themselves with a fantastic banquet, all dressed up in traditional costume and only too happy to explain the theme and each specially prepared dish! My only improvement request here is for the room temperature to be warmer as I’m always cold- but then I do like to be toasty and they always accommodate my request to close doors! A fantastic vegan menu available too!
Ian L . 2020-09-05
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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