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3.0

Based on 145 opinions finded in 3 websites

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Nº 2023 in 2408 in Camden

Nº 262 of 281 British in Camden

CUSTOMERS TALK ABOUT DISHES WITH..soupcreamcoffeecookedsalmonsandwichbeautifulcakeold

comment_iconOpinions

Chaotic serving area though staff were doing a fair job. Wanted to order some of the nice looking cake but it was displayed unprotected just inches from the faces of queuing customers so wasn't going to take the risk with COVID and colds about!

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Michael P . 2024-09-28

MORE AT TripAdvisor

Breakfast used to be great here not any more it would be better quality and value in a motorway services all presented in disposable cups and box disappointing

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Myra P . 2024-05-20

MORE AT TripAdvisor

Once a great place for an excellent breakfast but sadly no more. The accountants have pared away all that was best leaving the staff to serve small portions of dried out bacon and mushrooms to eaten with flimsy cutlery and to drink coffee and tea from paper cups. Oh dear 😢

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Peter C . 2024-05-08

MORE AT TripAdvisor

Queued for 30 mins at Brew House for 2 cold drinks. Service at the ‘faster’ Pantry (?) just as bad. Been poor for years now. Nice Kenwood, still a shame about the catering

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Amanda C . 2023-10-15

MORE AT TripAdvisor

The food was disappointing in quality and the service brusque. A panini of roasted vegetables contained 3 pieces of roasted vegetable and was mostly cheap lettuce. The chicken is not even free range - which seems at odds with the setting and the price of the food. For such a special setting, you should be doing much better.

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Anna M . 2023-09-30

MORE AT TripAdvisor

There was a child there whose family could not shut up and reallly upset my mother.. The manager refused to do anything .

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Robyn C . 2023-09-01

MORE AT TripAdvisor

I visited Kenwood today and was looking forward to a light lunch . The cafe had been refurbished during the COVID lockdown and I was shocked about what was offered compared with what it was like before the refurbishment.. No, freshly cooked lunches - just a couple of choices of very unappetising choices which looked as if they had been sitting there for quite a while. One offering was a tiny piece of salmon with a bit of side salad in a box costing over £11 !! Not what I would call value for money even if it had been freshly cooked. What a disappointment. It used to be a fantastic cafe with freshly cooked tasty food . I'll remember to bring a picnic next time !

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suemanuka . 2021-06-07

MORE AT TripAdvisor

El interior del Brew House Cafe se ve muy bien y funciona mejor que antes. Es más fácil de navegar y se llega a la caja más rápido. La zona de asientos tiene paredes divisorias cortas con plantas que hacen que el espacio sea mucho más acogedor y tranquilo. La selección de bebidas y pasteles para el desayuno o el té es buena.

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Buddleja_11 . 2020-10-04

MORE AT TripAdvisor

This place is closed! Being refurbished and reopens end February. There are a few food trucks outside instead. There were no signs at all stating it. Well done English Heritage...

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Mark H . 2020-01-05

MORE AT TripAdvisor

La comida estaba bien, pero el servicio fue terrible! El personal era grosero y no estaba interesado en brindar un buen servicio. Pensé que era uno o dos empleados, pero esto se debe a una mala gestión: el gerente fue grosero y el personal también. Sé que otros también lo sintieron cuando la mesa de al lado dijo lo mismo.

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938tariqs . 2019-12-22

MORE AT TripAdvisor

Un gran lugar en el impresionante parque Hampstead Heath.Es el lugar ideal si necesita un descanso del ambiente caótico y desafiante de Londres. El café es bastante grande y ofrece muchos asientos en interiores y exteriores. Puede sentarse solo para tomar un café / té o almorzar. El café de autoservicio ofrece buenas opciones de comida reconfortante y también puede encontrar algo vegano. La comida que tuvimos fue muy buena y las porciones son grandes. Te sirves también con agua, cubiertos, etc. y eliges la mesa que prefieres.A pesar de estar conectado a la Casa Keenwood, no es un lugar formal y realmente te sientes "cómodo" y relajado. Si puede sentarse en el área al aire libre, lo disfrutará al máximo.Durante la primavera y el verano es un lugar increíble para ir y vale la pena incluso si no vives en la zona. Recomendaría evitar las horas de almuerzo típicas durante los fines de semana de verano porque la ubicación pintoresca atrae a mucha gente.

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Silvia R . 2019-12-08

MORE AT TripAdvisor

This café is set to the side of Kenwood House. It was very busy...and we had difficulty find a space. Also many tables had not been cleared!We chose a simple lunch of quiche and sausage roll with lovely salads and nice dressing. Both were very tasty. Water was self served from large water fountains well flavoured with Lemon, cucumber and plain....very tasty too.When we finished we carried our dirty trays trying to find somewhere to place them....none of the staff ventured to assist!We left with a feeling of not really being cared for.....what a shame.Strong and observant supervision is needed!

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GeraldD863 . 2019-09-26

MORE AT TripAdvisor

Visité la Brew House en un hermoso día soleado, y qué decepción. La comida estaba fría y seca. El servicio fue grosero y desinteresado. No había nadie alrededor para limpiar las mesas, y no me hagas hablar del olor que viene de los baños cercanos.Me senté en sus hermosos jardines y pude escuchar al personal de la cocina discutiendo en voz alta. Mientras que los platos se golpearon, sin ninguna consideración por los clientes cercanos. ¡Qué lástima! Recuerdo lo diferente que era hace años (probablemente hace 5 a 6 años). Excelente comida y personal atento. Hermoso uniforme limpio e instalaciones limpias.Este lugar necesita un cambio de gestión y dirección RÁPIDO.

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Alessandra C . 2019-09-20

MORE AT TripAdvisor

Siempre pare aquí cuando camine el brezo con mi perro. A veces (especialmente los domingos) las colas son largas y desalentadoras SIN EMBARGO, en realidad se mueven bastante rápido. El asado del domingo en sí mismo no es barato a 15 libras, pero está a la par con la mayoría de los almuerzos de pub en precio y en realidad es muy sabroso y delicioso. Las verduras son para morirse, aunque la patata asada puede ser impredecible, todo está bien sazonado. Asientos en el exterior pueden ser difíciles de conseguir en un buen día, pero bueno. . . . Si es popular, normalmente es por una razón. . . consigue una mesa y ata a tu perro ANTES de pedir comida para que no dejes que la comida o el café se enfríen buscando una. Evite sentarse cerca de los contenedores en pleno verano si no desea ser acosado por las avispas (no huele tan a menudo como se vacía) si desea una mesa de superman, siéntese dentro y fuera de las mesas, son transitorias y de uso constante por los caminantes. , transeúntes, etc., así que no es tan clínico. . . Hermosa ubicacion. . . . Buenos pasteles, en los días que no son domingos, me detengo para tomar un bollo de crema y un café con leche y ziggy tiene el helado de perro. . . . Delicioso . . . Se proporciona abundante agua fría para que los sedientos llenen vasos o botellas con agua de limón o pepino de tanques de vidrio de forma gratuita. . . No es el Ritz. . . pero no está destinado a ser

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Zak-n-Ziggy . 2019-09-17

MORE AT TripAdvisor

Coffee is really bad. I asked for flat white - but got some milky foamy substance. Vegan chocolate cake was very dry. Also there was a VERY long queue.

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Beth870020817 . 2019-09-01

MORE AT TripAdvisor

ケンウッドハウスの並びにあるカフェです。ケンウッドハウスの建物の中を見学し、庭を散策した後にカフェに立ち寄りました。温かいブュッフェメニューは11時過ぎだと、まだ朝食メニューでしたが、そこから何品かチョイスして、カプチーノとで、約11ポンド。カジュアルな雰囲気からだと、やや高い気がしましたが、量はたっぷりでした。少し肌寒かったので室内の席にしましたが、外の席も賑わっていました。食べ終わって、お店を出る頃にはブュッフェのメニューがランチに変わっていました。キッシュもあって、それが食べてみたかったなあと思いました。

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sagamari . 2019-07-06

MORE AT TripAdvisor

Let’s start from scratch; I had my wedding reception here in 1988. Since then, The Brew House has changed hands a million times and passed through numerous quality cycles. In 2019 it’s currently run by Searcys and definitely on a ‘downer’. Many of the reviews here say it all; ‘poor service’, ‘cold food’ and ‘unloved’ – set against the gorgeous backdrop of Kenwood House. How can a café that used to serve the best carrot cake on the planet be reduced to little more than a canteen for mass catering? The answer is simple; you have a captive clientele that on a sunny day creates a café with ‘standing room only’ for the price of a small house. Yes, it’s not cheap either. I’ve been here for breakfast, lunch and afternoon tea. The cooked food is low-ish quality and often stewed for hours. As I said, in another review, you can judge a café on the quality of its sausage. Scrimp on the pork and you’ll lose my custom. The Brew House ‘sausage and mash’ is extremely average and proves my point.On the plus side, it’s slightly better than the cafés in the Royal Parks (Hyde and Regent’s) but damning with faint praise is hardly a recommendation.

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Jake B . 2019-05-16

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La ubicación de la cafetería es excelente, pero parece que los gerentes han decidido que no necesitan intentarlo. Lo primero es la forma ineficiente en que se gestiona el servicio: largas colas, comida en peligro si se enfría, mientras que aquellos que solo quieren té o café saltan adelante. El punto de café y el café no cuentan con personal suficiente y constante durante las horas punta. Tamaños de rebanada de pastel cada vez un poco malo. ¡Qué pena! Un poco más de cuidado y atención podría restaurar este café a una experiencia próspera y agradable.Liz

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DettyLondon . 2019-05-15

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Vine aquí el 15. 4. 19 con mi marido para un almuerzo temprano. Ayuda que la mayor parte de la ciudad de Londres estuviera en sus vacaciones de Pascua, por lo que era encantador y tranquilo en The Brew House. Pedimos los pasteles de pescado de salmón. Todo estaba muy bien preparado, el precio era de 11. 95 por plato. Esto esta bien. La gente que gime por los precios, bueno, es Londres. Un plato como este no va a costar 6. 95 o lo que sea. También todo está hecho a mano, el puré cocinado desde cero, los pasteles de pescado también fueron hechos en casa. También pulí una deliciosa galleta de chocolate con trocitos de chocolate blanco, creo que me costó 1. 95, no era muy dulce y muy cocoa - ey. Yum El personal era sonriente y servicial. También había agua gratis de pepino o agua de limón que se servía de grandes transportadores de agua de vidrio. Estaba lleno. 10 de los 10

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FawntheDeer . 2019-04-28

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Foolishly bought two rounds of sandwiches for £9!! I would have done better in a greasy spoon! This cafe is taking advantage of its beautiful location but I won't be fooled again! Avoid.

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Mosby3 . 2019-03-08

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Somos residencias a largo plazo de Highgate y a lo largo de los años hemos estado aquí muchas veces.

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Kiteperson . 2019-01-18

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Qué hermoso día de octubre para disfrutar de un almuerzo al aire libre en Kenwood. Buena selección de alimentos (pero una cola demasiado larga para las comidas y bebidas frías), clientes maravillosamente diversos de diversas generaciones y personal amable. Luego, empápate de un poco de historia en la construcción del hombre.

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Michael E . 2018-10-27

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We visited for coffee and I had a pain au raisin which was moist with a custard filling. Delicious. Reasonably priced. Good coffee. Comfortable interior and charming garden with warm brick walls and roses. Hot food looked good. Lovely!

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SarahA522 . 2018-09-09

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We have been visiting Kenwood for well over 20 years and enjoying a coffee with a cake after our long walks

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316berylb . 2018-08-11

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We have been visiting Kenwood house and cafe since the 1980's and have mostly had good experiences in the past. This morning's visit was very disappointing. We arrived at around 10am and looked forward to the breakfast/brunch menu.

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helencs2016 . 2018-08-01

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Food generally is good, with a decent choice, you choose from the counter and collect the food so there is no table service. There is a lot of seating inside and out. It is very much a cafe so lives up to it's name and fairly expensive for what you get. The toilets were not clean so disappointed as when you serve food cleanliness is key in every area of your business.

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jennywinter23 . 2018-06-19

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El Café Kenwood es una de las lugares para ir al otro lado en el norte de Londres. folk La oferta de comida caliente, incluyendo una opción de comida vegetariana caliente - ha mejorado a lo largo de los años. Pero la comida fría o selección de bocadillos es muy limitado. No hay indicación de decir lo que es la sopa. Llegamos temprano, así que no debería haber sido la escasez - compramos un sándwich de queso y un sandwich de huevo - ambos bien, pero no muy emocionante y nada para veganos. Y no es barato. Las ensaladas eran de atún. El sistema de colas también se ha alojado la misma durante años y es muy ineficiente. La gente siempre vienen aquí por la ubicación excepcional, pero parece como si se toman por sentado.

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Steve M . 2018-05-28

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Popular con los usuarios de la tierra y es una casa Kenwood con buen café amplio espacio interior y exterior. Sostener líneas de comida caliente y fría teníamos quiche casero y un papel salchichas gigantes (diámetro así más carne pastelería) tanto con menos ensalada. Es una lástima que la zona de espera de bebidas calientes y bloquea la hasta el servidor no asegurarse de que todos los componentes de la ensalada llegó a los platos. Podría así ser fácilmente 4

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E8887TZmartinp . 2018-05-18

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تناول الطعام فى منزل كينوود كافيتريا جميلة ولكن عامل الجذب الحقيقي هو أماكن للجلوس في الهواء الطلق يوجد موقف السيارات بشكل معقول

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amsh2222 . 2018-04-21

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Let's face it your here because you have been walking around Hampstead Heath, and the only other option nearby is the Spaniards Inn which only serves poncy food at exhorbitant prices. When you first go in The Brew House, it looks as if service is Chaotic, that's because it is. It's a self service agreed, but you might expect the staff to actually hand you your coffee rather than just plonking it on a random bit of counter.

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Gary D . 2018-03-30

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My family used this cafe on a weekly basis for years but when the original company left, after years of excellent food, we found the standard of Searcys dreadful.

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Lottie700 . 2018-03-21

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Mi esposa y yo hemos estado yendo allí por años. Fue un lujo un domingo por la mañana para tener un gran desayuno y sentarse fuera en el jardín. Podría conseguir un desayuno inglés y compartir porque las raciones eran buenas - quizás comprar salchichas extras. Los precios eran un poco altos, pero la comida era muy sabrosa.

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cshaw789 . 2018-03-04

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Excellent tea and scones to be had at this cafe set in the parkland of Kenwood House. Perfect way to end a nice day out.

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Maire S . 2018-03-01

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Had a great meal, kids were happy, Roast was good value, tasted very nice, only thing was the que was very long, but thats a good thing too, as this means its popular. I see some reviews on here that reflect this with complants about waiting times etc. We were happy with standards and visit regular .

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bob2350 . 2018-02-22

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Nos pareció que el Brew House café en una tarde de otoño el paseo por Hampstead Heath. Llegar al pasaje que lleva a la fonda, estábamos interesados en la historia del lugar. La comida es de estilo cafetería ordenados y nos complace encontrar varias opciones sin gluten. La comida era deliciosa, aunque un poco salada para mi paladar.

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Islander280 . 2017-12-01

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Hampstead Heathのkenwood houseの隣にあるカフェです。広大なHampstead Heathを散策して歩き疲れた後に行くと最高です。Kenwood House側の公園の周りや出口付近はあまりカフェは無いので、公園内にあるカフェは重宝します。 ここには無料で使えるトイレもその隣にあるので、カフェの中に入らなくても使えます。

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emsahtr . 2017-11-15

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You really get the sense that this is a business that is ALL about making money. There is no flair for food, no imagination, the staff looks stressed (and probably underpaid.) They are now offering a never-changing soggy salad bar, and that's an improvement. Come on Searcy, get a clue. Give us freshness, color, taste, imagination, pleasure, comfort. Pay your staff better, make them proud of what they do. If you don't know how to do it, ask some of your customers to tell you how lovely this place used to be. Alternatively, read the reviews!

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grumpygourmet2017 . 2017-11-06

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Un lugar precioso para el brunch al aire libre y perros. Buena relación calidad-precio para el enorme desayuno que está v de alta calidad, pero que normalmente tienen que esperar debido al volumen de visitantes y parece que nunca tienen suficiente de manos en la cubierta. Pero todavía vienen regularmente, ya que es un lugar encantador y siempre nos quedamos impresionados con la comida.

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Sally D . 2017-11-05

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Bonito lugar para caminar en el parque. Nos encantó. Allso una buena variedad de tartas y platos. Sólo había té y café. Hay una tienda pequeña conectada al lugar para ir de compras

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halfdan t . 2017-11-04

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Questa volta abbiamo pranzato in questo locale, nell'edificio stesso del palazzo, sul dietro, e tutto sommato siamo stati bene.Abbiamo preso un sandwich con verdure e una soup molto buona. Prezzi non bassi , ma la location....

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Stefania B . 2017-10-12

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Visitamos el 21 de septiembre calle

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vanviletLondon . 2017-09-22

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La casa ha sido durante mucho tiempo una parada regular para el almuerzo después de un paseo por Hampstead Heath. La comida siempre ha sido de excelente calidad, dado su enfoque estilo cafetería. Sin embargo, donde como un excelente quiche vegetariana y ensalada hubiera sido alrededor de 7 libras. 95 o un precio semejante por un principal de carne o pescado, los precios han aumentado considerablemente más ahora 15 libras por un hombre en campo, tomar lo que era una vez una comida sabrosa en los reinos de pubs y restaurante que ofrece una experiencia más completa.

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steviefletch . 2017-07-09

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He visitado el Brew House Cafe varias veces a lo largo de los años y es un lugar para detenerse después de un largo paseo alrededor de Kenwood House o Hampstead Heath. En general, tiene todas las características necesarias para hacer de ello una experiencia maravillosa pero, por alguna razón, no el grado. La zona de estar al aire libre no parece muy acogedor y muchas de las mesas y sillas en la zona principal en una pendiente un poco molesto, el mobiliario cafetería al aire libre parece viejo y muchas de las mesas no tienen sombra del sol, lo que hace que la experiencia de estar a menos de agradable.

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Isujosh . 2017-06-25

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Selección de sandwiches. Decepcionante Pan seco, no mantequilla en el pan y ensalada poco valioso. Tienen que cambiaron el proveedor? Allí solía ser un surtido delicioso, de buena calidad y es increíblemente fresco. No tan recientemente. Té y bizcocho era mejor.

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39hil . 2017-05-14

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The café offers delicious drinks - try the ginger beer, its fantastic! They also offer some lovely organic ice lollies for the summer along with other snacks and drinks. Its in a beautiful setting and on a sunny day is somewhere we visit a lot.

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sarahbannister2012 . 2017-05-12

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The selection of hot dishes at lunch time was limited as was the choice of sandwiches. But in the end, it was possible to find something suitable.However, there are good options for afternoon tea including an excellent selection of fresh cakes, scones etc.In the fine weather it was a real pleasure to be sitting outside eating lunch, even if it had been limited in choice

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David G . 2017-05-12

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Not many cafes cater for vegetarians as well as Kenwood so they get a from me! A variety of hot food but they have significantly reduced the cold (salad/sandwich) choices. It's very expensive (veggie breakfast at £9.50 doesn't even include a cup of tea!) but it is delicious and a treat. It's a tourist attraction and in Hampstead so you can't really complain about the price!The surroundings are stunning and it's superbly clean.Will be back again and again.

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yelliisbetty . 2017-04-11

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Really poor selection - used to do nice flapjacks etc. Sandwiches very expensive, coffees small. That said, very nice location!

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200PTC . 2017-02-25

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We had beef and salmon roast lunch; the beef dish consisted of two thin slices plus 3 pieces of potato, few parsnip and carrot strips, rock hard yorkshire pudding with gravy and the salmon of small piece of salmon with the same vegetables, pudding and gravy. A really bad meal and really pricey.

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manteric2017 . 2017-02-13

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Loyal regulars, we also buy coffees and water etc on a visit even though it's always overpriced. Today it went up 26percent for the new year. From £5.35 for 2 Americanos and a still water, to £6.75 for example. Outrageous, unethical and rude. Won't spend another cent there unless they lower them.

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Lynne J . 2017-01-15

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La location è bella ma per il resto niente di speciale a prezzi non bassi. Abbiamo preso una colazione all'inglese divisa in due e non ci è piaciuta molto. Perà la casa e il parco sono magnifici...hanno compensato

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StefaniaGM . 2017-01-03

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Since Searcys take over from Company of Cooks there has been a continuous decline in standard of food and drink. Coffee weak, soup thin and tasteless, staff change weekly so knowledge is non existent and leads to complications when ordering. Cafe at times has been too cold to sit for long, but the last straw this morning was yesterday's sandwiches which were stale. I looked for the sell by date which was not shown except for "eat on day of purchase " which basically absolves them.There are similar comments to mine here but it ain't getting better.Wake up English Heritage and terminate the contract.

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Mary W . 2017-01-01

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I'm surprised to see negative reviews for this cafe. I've been to museums and galleries all over Europe and the safest (and cheapest) bet in their cafes is a beer (or coffee), a sandwich and a bun, which is my choice whenever I have a snacky lunch here. A museum cafe has to be ready and staffed up for anything from 50 to 500 customers, all day, seven days a week, and will be priced accordingly. For a restaurant experience I go to a restaurant. The leafy courtyard at Kenwood is a joy on sunny days after a visit to the fantastic (and entirely free) Kenwood House and its world-class art collection. I believe the cafe is run independently by Searcy's caterers rather than by English Heritage.

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Chris F . 2016-12-06

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The café used to be a haven of reasonably priced, excellent food when run by Company of Cooks. Then the franchise was transferred to Searcy. The standard of food fell immediately, but generous staffing meant one got excellent service at least. Now the staff have been reduced, so service is poor as well. I only risk the mediocre coffee these days and my daughter refuses to visit what used to be one of her favourite eateries. The 5 star location is what brings me back.

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Hampstead_Heath . 2016-12-02

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The only priority of this cafe is its location by Kenwood and a nice yard. Everything else is just very very regular. They serve the English Breakfast whole day, from 12:00 they serve lunch , as well as sandwiches and cakes. We took the English breakfast for early lunch, since I was not convinced by the lunch choice. There is a queu to get your food. You have the tray and they give you food from display. Serviced is just like assembly line. Food was nothing special. The only thing which was fine was coffee.Next time, I'm here for a week-end walk, will take only cake and coffee, but will try to avoid eating anything else.

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Flower53_10 . 2016-11-20

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Given that there are a million great places to eat in the vicinity of Hampstead, it was only exhaustion from our walk which entrapped us at the Brew House. Still, I expect from English Heritage something a little beyond the ordinary. The hot food looks like something left on a hot plate on the Titanic. We had the fish (cold), the squash stew (lukewarm, consisting of overcooked vegetables and a thick, gloopy sauce), and the sausages (lukewarm, unbelievably fatty, smothered in the same gloopy sauce). This is the sort of cooking I used to see when I first came to Britain in the 1960s. I really expect better from English Heritage. The cakes were okay, but smothered with frosting that had clearly come out of a spray can.

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garciawise . 2016-10-28

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I have been here 2 consecutive Sunday's and it is not the place it used to be.The queuing system is not clear they should have it clearly marked that there is 1 queue for hot food and the other for tea / coffee etc. Very chaotic and the staff are smiling cheerfully on while dealing with it. I would say that there was a lot of dirty tables as well. I walk every weekend on the Heath and we used to always stop here at the end of our walk.It is in a prime position and The management need to look at making it less chaotic and a more enjoyable stop .I didn't try the hot food due to the length of the queue but the cakes especially the carrot was delicious.

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Ruby B . 2016-10-09

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Have been coming here for several years when out walking on the Heath, but not again after this Saturday. Staff rude, unhelpful and disinterested and the cooked food was lukewarm. Given that this is not a cheap place to go then expect far better.

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David E . 2016-10-09

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Siamo andati in questo cafe domenica mattina per colazione. Il locale si trova dietro kenwood House ed è pieno di tavoli immersi nel verde. Location quindi deliziosa. Meno invece la colazione all inglese, per 12 pound te compreso... Servita come in una mensa! Meglio andare sui dolci, che sembravano sicuramente più invitanti. Personale poco gentile.

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VivaLaAnna . 2016-09-18

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I have been visiting the Kenwood cafe all my life. Since the franchise changed a couple of years ago, it has seen a very sad decline. Previously, it was a place where I always felt looked after, with kind and efficient staff and a lovely atmosphere. It is now frequently unpleasant to visit, with stressed staff who raise their voices at each other and at customers, and no management or staff training in evidence. The queues are long, and they run out of standard items (today it was wline.) Although there is no competition within Kenwood itself, the Spaniards Inn is only 10 minutes walk away - and sadly I have now decided to defect there instead from now on.

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Rooblies . 2016-09-12

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Great grounds. Grand house. Beautiful pictures and knowlegable staff. Booklets and guides in each room. Fantastic views.You get the picture this is not to be missed. Great for all weathers inside if wet and glorious park if dry.Just give the cafe a miss for food other than the overpriced cake.

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hmlhhf . 2016-09-04

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This review relates to Brew House Cafe only. I love coming to Hampstead Heath for walks and usually have lunch at Brew House Cafe near Kenwood House. I am a coeliac, and, despite a steady deterioration in food quality under Searcy (also documented in other comments from long-time visitors), it was never a problem to have a gluten-free hot meal, including my preceding two visits in August. That is, until my last visit yesterday. As it was never an issue in the past, I simply asked the server to confirm that a salmon filet on the display was gluten-free. His astonishing reply was that, while it was gluten-free, he could not give it to me because they have only two ovens and cannot guarantee that the salmon was not contaminated with gluten. When I asked if there was anything gluten-free that I could eat in this cafe, his reply was "nothing". I asked for the manager's name but he did not give it to me. In the mean-time, the kitchen chef walked by and said that I could eat both the salmon and the potatoes, as both were gluten-free. My joy lasted only for a second, as the server told him about the contamination in their oven, and the chef changed his position and said that I can't eat the piece of salmon I wanted to order because their food was cooked by third party suppliers and they could not guarantee that it was gluten-free. So there was nothing to eat for me at all in this cafe, for the first time after many years of regular visits. On the way back, I stopped at the ice cream kiosk and asked the sales girl if any of the ice creams were gluten-free. She had no idea about the ingredients in her ice creams but said that, since there was nothing for me to eat at the cafe, she could not give me any ice cream either, as her kiosk belonged to the cafe. I find my experience unacceptable and incomprehensible in the modern age, when even every pub in the UK can recommend gluten-free dishes, not to mention restaurants. Can the Kenwood House management please raise this issue with Searcy (or - even better - replace them, the sooner the better).

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Ennessa . 2016-08-27

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ハムステッドヒースの駅から行きました。30分位歩きましたが、行った価値ありです。すごくかわいらしい邸宅です。カフェもステキで、ガーデンでお茶をしました。

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masakitiandmomo . 2016-08-21

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Attached to Kenwood House the Boat Cafe is at first sight quite functional: the wooden tables and self service of many English Heritage sites. However, here you not only get the good we;; prepared fare that English Heritage offers but you also get the courtyard setting or a garden area to sit in. And in summer it is falloff colour just seconds away form the house and the great parkland views.

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David S . 2016-08-15

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The food in general is nothing to write home about, but the full English was very good. The menu is limited, but frankly if you're lucky enough to be eating in this lovely courtyard on a sunny Sunday then anything would taste good! Walk it off looking at the grounds and the lake then potter onto Hampstead Heath, very English!

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TheCubester . 2016-07-26

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Firstly let me make it clear that this does not relate to Kenwood or Kenwood House which are outstanding destinations of the highest quality and deserving of the highest praise. It relates to the restaurant only and I cannot understand how so outstanding a venue could allow itself to be dragged down by such an abysmal restaurant.The location is marvellous and the staff are lovely. It is a wonderful setting in which to meet friends for a walk and a chat but you will have to pay for this pleasure with your palate.I visit this restaurant regularly as I live not too far away from it and walk there with friends at least once a week. I have reviewed it unfavourably in the past and it has deteriorated since my last review of a year ago or more. If it is a coffee and sandwich you are after you are best off bringing your own and eating it on a bench in the park.In short: The bread used for making the sandwiches is rubbery, never crisp, often chewy. Several sandwiches are provided on white bread only and none on wholemeal so that more health conscious folk will avoid them as well as the mayonnaise which seems to be a primary ingredient of most, but not all sandwiches. The fillings have become so sparse that on several occasions I have had to return my sandwich as there was barely anything inside. The staff, always kind and helpful replace these with a smile but often with a fresh sandwich which is only slightly better.What a pity to spoil the experience of a visit to Kenwood with such a let down.

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Baradon . 2016-06-28

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L'immense domaine qui entoure Kenwood House est un lieu de promenade idéal pour la famille. On peut également profiter aux beaux jours de la très agréable terrasse du restaurant Searcys (derrière Kenwood House). Breakfast correct sans surprise.

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vanille35 . 2016-06-22

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Promises so much...accessed via stone steps down into semi- courtyard, then wending in through passageway, which opens out into high-ceiling end, some mural adorned space. Food quality was good but arrangements of available food/drink/utensils not always logical. Chairs/tables easily lead to congestion as tightly packed as soon as more than dozen seated. This could be a real gem - most of walls are bare - surely some posters/artwork could be displayed? Needs a fresh eye cast over it for a complete re-vamp. The garden/courtyard area is delightful but, again, needs a re-think. Main criticism is for the state of the ladies' toilets which were in a disgusting state. At least four of the lavatories were unusable, goodness knows when they had been last inspected (this was at 12.30 pm ) but by the look of it hours earlier. It made me ashamed that visitors were subjected to this. The one which was useable was also so ancient that the staining had clearly accumulated over years. The hand basins were filthy, the floor dirty...I could go on...surely, in the 21st century London can provide a sanitary environment in a public place? Fix it - English Heritagr - pronto.

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Travelgeek2014 . 2016-06-15

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it's always a pleasure to visit, and we always treat ourselves to lunch when we do. The queuing for food was a bit chaotic, and although staff were generally helpful, the overwhelming number of people made it quite difficult to deal with getting food in an organised and non stressful manner. But, when that finally happened, the food was good. Nothing stellar, but way above average. Put this in an amazing setting like Kenwood house, and you have a pleasurable day out.

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Himonides . 2016-06-13

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Stopped in for a peek and were thrilled to see such beautiful art in a genteel and sophisticated setting. The architecture is most interesting as well. Enjoyed a tea and scones break in the attached food patio. Nothing spectacular but still pleasant.

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Peter B . 2016-05-29

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On previous occasion the breakfast has been fine if not mediocre, may be we just had this on their bad day recently. The scrambled eggs way over cooked and rubbery, the two nicely browned cumberland sausages were pink inside, bacon very dry and tough, one small mushroom, baked beans fine, some reason spinach was added to the plate that had not been washed and was gritty. The included tomato was not cooked enough and was hard. Toast was soft and difficult to cut and supplied with one butter that only filled half of a slice of the two included. The spoonful of preserve inside of a glass jar at the till was 75p so not purchased out of principle! The pots of tea were tasteless and watery! The breakfasts were returned though thirst got the better of us for the tea. Pigeons appear a nuisance and will eat unattended toast on plates given the opportunity. Also no control of children from parents who should know better than to allow them to bounce on small branches of bushes that not only allowed dust and pollen to drift over to those eating but would damage the plants. Despite the inconvenience the manageress was friendly and amicable to resolve the situation.

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HapyHols . 2016-05-25

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Despite visiting on a very rainy day I would recommend the cafe at Kenwood House - although I'm told that the queues for service can get very long on a nice day. The selection of cakes looked excellent and my companion had a very tasty slice of cake with her tea. I don't think that my choice of a salad was the best thing to have for lunch - I wish I'd chosen the salmon which looked delicious. Generally the hot dishes looked better than the sandwiches and salads. My companion's sandwich was a bit stale.None the less a delightful place to visit in very lovely surroundings.

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Intrepidtravellers_8 . 2016-05-15

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I lived in London for several years long ago and cherished my long walks up through Belsize Park and Hampstead to Parliament Hill and across the Heath. Kenwood House, at the north end of the Heath, is a gem. The house was designed by the famous Robert Adam and his brother James in the late 1700s. The south facade looking out over the Heath is one of London's memorable sights (as is the vista one enjoys once one reaches that facade and turns around to look back over the Heath.) The cafeteria in the lower east end of the house has good food and snacks. I enjoyed a hot cup of tea on a cool, late Sunday afternoon in mid-March with a friend. The sun was dipping low and our warm drinks soothed us as we sat at a table in the garden and chatted. It's a lovely place to enjoy a tea or coffee any time of year. And the lawn behind the house, sloping down onto the Heath, is a wonderful place to bask in the sun.Make a point to visit if you're in London. Either walk up to Parliament Hill from Belsize Park and then up to Kenwood, or walk across from Highgate. I favor those approaches compared with walking over from Hampstead Village.

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Abbotsbury92 . 2016-05-14

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Food at the Kenwood House cafeteria is pretty good, but the real attraction is the outdoor seating, where dogs are welcome (and present in abundance). The main part of the Kenwood House, upstairs, is an art museum that's definitely worth a visit. And the trails to Hampstead Heath start right outside the door.

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Jack G . 2016-05-06

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Walking through the heath we came up to Kenwood House. What a treat....lovely rooms....The library is one of the best I've ever been in....and what an amazing art collection! AND its free!

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Sueondartmoor . 2016-04-30

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We braved the crowds to get a quick cup of tea and some cake which was delicious. This self-service canteen has some great dishes but we will have to try them another time. A good tea-time stop off but the tables are in short supply at busy periods. A walk in nearby Parliament Hill should work up your appetite or walk off the cake.

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FinnFitz . 2016-04-08

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We had cream tea outside the cafe. It cost around 5 pounds for tea, a scone with clotted cream and honey. They tasted just nice. There was a cherry blossom tree in bloom. The weather was not so great as it rained for a while and was gusty. The view would be much better if there were tables in the opposite side of Kenwood house.

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Mashumarodaihuku . 2016-04-06

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Such a gorgeous place to have lunch, or just tea and cake. In the summer, you can sit outdoors, in the winter there is indoor seating. It is always busy, so do plan your visit and your timings. The views of London, as you walk up to Kenwood House are beautiful and stunning, even on a grey rainy day. The place is filled with benches with uplifting inscriptions, old and young people, families, dog walkers. Basically a cross-section of London-life. The restaurant caters for all tastes, soups and salads, hearty lunches, or a quick sandwich, it's all there, and is good quality too.

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Samina I . 2016-03-23

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Kenwood House and grounds are wonderful but the restaurant really isn't! It is so badly organised that you have to wait ages for below average, over-priced food. The service is no better, no one came to wipe our table or take the old dishes away. This place could be great but now it comes under the salubrious heading of crap.

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1000000Rosscoe . 2016-02-28

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Kenwood is a most interesting place so is well worth a visit. There is car parking reasonably near and entry to the house is free. Light refreshments are available at reasonable cost, but this could be better

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Hugo Flaxman K . 2016-02-09

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We have been To Kenwood house restaurant many times and the food is always very very tasty and very nicely presented. Very good value for money

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A TripAdvisor Member . 2016-01-12

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This is the place to have a break after viewing the wonderful art collection in Kenwood House or walking over the Heath. There is nothing nicer than a hot bowl of home-made soup in the spacious garden after a long walk on the Heath on a crisp, frosty Winter's day. Tea and cakes are also excellent here. Be prepared to queue when the sun is shining and everyone's out on the Heath.

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Slaphead66 . 2016-01-01

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Sit outside when the weather is kind and the place is buzzing. This is where many locals like to have a leisurely breakfast. It's the surroundings rather than the food that's the attraction.

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Benphil . 2015-12-22

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Ok, Kewood is great place for a walk but.... terrible sandwiches, an orange juice and a beer = £15. Better bring your own sandwich than try to eat their's! They don't even try here, I will never eat here again.

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1000000Rosscoe . 2015-12-08

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Haven't eaten here since Searcy's have taken over. Went for a light lunch after a walk on the Heath. At 12.15 there were no kids lunch boxes prepared and we were told it would be another half an hour. We chose the soup of the day, potato and leek which was pretty tasteless and certainly no real hint of leek. The bread was clearly at least a day old. The brownies we had purchased were dry and the biscuit my son chose was clearly stale not crisp or soft and chewy, just soft and crumbly. This place used to produce decent food when run by previous groups ( company of cooks) as I recall. Shan't be eating here in a hurry. £30 was not a fair price for what was on offer. Avoid.

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Androyd55 . 2015-11-28

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In outbuildings of Kenwood House "The Brew House" with terrace garden and yard, this is a welcome place to have coffee, cake or even a light lunch whilst visiting Kenwood House, or walking around Hampstead Heath.However, at weekends it is a scrum, and you have to queue for food and then for a seat especially if the weather outside is wet and, as when we went, everybody wants to sit inside. A scrum but a fairly civilized one. People even apologise for you swooping in to take their soon to be vacated table. A bit disorganised. The young staff are willing but overwhelmed.Cake nice. Coffee good.Nicer during the week.

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FoodieArch . 2015-11-22

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How could this place be messed up so much? This was such a smooth operation with wonderful staff, food and ambiance. Now the queues are unmanaged, the food is lacking inspiration, the cake choice has shrunk, portions are smaller and the prices have rocketed.The customers are hungry from the Heath, so just provide good nutritious value for money food and you will be rewarded with loyalty. As a regular, I am highly reluctant to go back again as we are spilt for choice with good places to eat around here. Please pull your socks up!

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Shelley S . 2015-11-15

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Such a shame that the surroundings are so lovely and the building in which the restaurant is situated so attractive and yet we came away feeling rather ripped off and disappointed. Searcy have clearly made the changes for their benefit, to maximize profits, not for the sake of providing a better service to customers. The old self-service system made sense in the setting and meant a larger choice of food. Now the table service means waiting for 10 - 15 mins (on a quiet weekday at 1.30, presumably even waiting times are even longer at the weekend) for your hot main course. There are only 3 main courses available now and the choice of salads has also been reduced. When I mentioned this to the staff I was told that we now provide freshly made food delivered to your table - what twaddle. Are they saying that each portion of pasta, stew or whatever is made from scratch for each customer , I cannot see much difference from having it in hot serving bays at the counter from serving it up in the kitchen, feels like a marketing and , as I say, profit - increasing exercise. Also the food was not of the quality one would expect for the high prices. I had over-creamy rather tasteless broccoli and Stilton soup and a tuna mayonnaise sandwich with bread that was within a whisker of stale, certainly rather dry and unappealing and paid over £10 for the pleasure. My partner paid over £11 for a modest serving of beef stew with winter vegetables, which took nearly 15 mins to arrive. Sorry to see what has happened to a venue we loved calling in to when walking on the Heath, won't be going again , or not at least not until the present caterers lose their concession.

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Nigel C . 2015-11-10

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We visited the Brewhouse Café today and I was very disappointed in the lack of service here. My daughter received her sausage and mash (no veg!!) and had eaten it 40 minutes before my husband and I received our pulled beef burger. We asked twice how much longer it would be and were told 5 minutes on each occasion...obviously a standard reply. Surly staff said ' what do you want to do'!! When it arrived the order was wrong but we were too hungry to complain and wait another 40 minutes. For the money (£42 for 3 of us) we could have had a much more pleasant lunch experience elsewhere..which is a shame to say because the setting and being able to sit outside was delightful.

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NicNacNoo29 . 2015-10-27

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This venue is in a beautiful setting in the grounds of Kenwood House. As a family we have been going for walks on Hampstead Heath and stopping there for either lunch or a cream tea for many years. We loved it! However recently we have noticed that the sandwiches have gone up in price and the fillings have shrunk. We realised that there had been a change of contractor from Company of Cooks (excellent in our experience) to Searcys so we wrote off our experiences as a once or twice bit of bad luck. However on our most recent visit we were angered by the disorganised queuing 'system', surly service and once again poorly filled sandwiches. My smoked salmon, cream cheese and cucumber sandwich was missing the cream cheese and the two slices of cucumber were tired and unpleasant. The other sandwiches had all their ingredients but were sparsely filled. After an age in the queue, combined with the awful service and poor,expensive sandwiches i'd had enough and complained. Many emails later between myself and the manager of Searcys and the General Manager of English Heritage I have been assured that they are aware of problems and are working hard to resolve them. I really hope so because we love this place and in the short term will not be back.

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Carol T . 2015-10-24

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Nach dem Besuch des wundervollen Kennwood Hauses und des ebenbürtigen Parkes gingen wir durch den Park zu Searcys „ The Brew House „. Da es zu regnen anfängt kommen viele auf die gleiche Idee und die ehemalige Schlossbrauerei wird brechend voll. Wir finden ein Plätzchen, aber zu dem eleganten Schloss und Park passt diese Pinte wirklich nicht.Voll, laut, primitiv eingerichet. Durchnittliches Essen zu kaum angemessen Preisen

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Reisekurt . 2015-10-17

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great place off the beaten track to have lunch with friends. so lovely to have lunch in the garden, great British food, fantastic view and amazing historical building. Tranquil place to chat. Go for late lunch on Sunday and watch the sunset on Hampstead Heath.

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Mathhb . 2015-10-13

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The food offered by Searcys was really disappointing. The place is very busy on the weekends so there really is no excuse for the complacency of the kitchen. It gives the impression Searcys are cynically making money as quickly as possible and have no interest in returning customers. Saturday lunchtime and there were no vegetables other than potatoes so I had a boxed superfood salad that was small and tasteless with a very sugary dressing. My friend had a baked potato that was also lacking in any inspiration. The Kenwood House garden is absolutely lovely but we won't be eating at Searcys again until they change their approach.

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SaraLulaKatz . 2015-10-11

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The place is amazing, no doubt. The food was ok+And that's my point. Nothing bad to say about the food, but nothing was too good to be true. Just a small effort would have made it all perfect.

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Taniman . 2015-09-20

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A very pleasant setting in the grounds of Kenwood House, there is plenty of outside seating which is a very nice spot to sit and relax in the warmer weather. We were only there for a mid-morning snack so can’t comment on the hot food, but the coffee and walnut sponge was pretty good whilst the millionaire’s shortbread was fine as well. Certainly worth popping in if in the area, and unusually entrance to both the house and grounds is free.

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Blackth0rn . 2015-09-15

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The setting is beautiful. In the garden next to Kenwood House which is a historical building inside Hampstead Heath.We had tea and scones. Can't really go wrong with that! Nice experience and very pleasant surroundings.

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debubhatnagar . 2015-07-11

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The cafe at Kenwood used to be one of our favourites for an English breakfast on Sunday morning or Lunch with the children. The food used to be organic and the salads, sandwiches and cakes were delicious.Ever since " SEARCY'S " have taken over, the food has deteriorated and after trying a few times (hoping it might improve), we have given up eating there and just have a drink or ice cream.

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HEDI47 . 2015-07-07

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After our walk to the Kenwood House we were hungry and happy to find the mini restaurant/ cafe. We had traditional English Breakfast (one with sausage one vegetarian). I liked the tea pots, which yielded a few cups. But the best thing about the breakfast was the bread. I'm from Germany, so it's always difficult to find places with good bread, but the Kenwood House Cafe did very well there. I couldn't finish all of my food, but I had to finish the bread..

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Yasi411 . 2015-06-30

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The setting is unbelievably beautiful, in the garden next to Kenwood House in Hampstead Heath. We just had tea and cakes...the cakes were very good. Tea was thoroughly ordinary teabag tea, nothing elegant about it. But the setting!

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Dan L . 2015-06-30

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The Brew House is a cafeteria-style eatery next to Kenwood House in Hampstead Heath that claims to offer 'traditional food with a rustic twist'. It can be busy, though the interesting, decorative interior offers some distractions while you queue to order. The menu is very limited but the meals all sounded (and looked) appealing and reasonably healthy, including two or three few vegetarian options, which is always nice. We were not disappointed with the spicy bean soup, vegetable tarts and Stilton-and-cauliflower bake. Felt like we had won the lottery when we stumbled upon a table in a shady, delightful part of the garden. That was the highlight.

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JElliot32 . 2015-06-30

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