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2.0

Based on 13 opinions finded in 1 websites

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Nº 2724 in 2913 in Edinburgh, City of

Nº 99 of 106 American in Edinburgh, City of

Score
OpinionsNoteTripAdvisor132.0

comment_iconOpinions

Popped in for a bite to eat before heading to a concert..The mall was just about to close and we were given our food and instructed to leave the mall and eat our food elsewhere..Went into trainstation and sat to eat our fillet burger meals..Wow...Chips were cold ,floppy and absolutely disgusting with some sort of smelly coating on them..The fillet burger looked as if it had been cooked for about 2 hours in the fryer...Whole burger and roll was drier than Mother Teresas knickers...What a waste of £16 ...

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alan m . 2024-10-05

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After a long day we decided to have a quick bite as we were to exhausted to visit a retaurant. This KFC was empty when we arrived, but it didn't take to much time to discover why. Dirty tables and floor, uninterested staff, we ordered 4 menus and it was truly awful! Cold fries and burgers, softdrinks without ice. Definitely not recommended!

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Guler Y . 2024-08-30

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Order Machine not working, so went to queue. I only had just ordered,, checking my receipt for order number asian person screamed my number within 29 seconds. Not cooked to order. Very very greasy. Handed me my order. I said I also ordered a drink he gave me one without checking my receipt or order. Unprofessional! Last time my receipt said expected waiting time 1 hour 39 minutes. I complained. Given within 39 seconds.. odd

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ScottOag . 2023-08-05

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I was in the KFC in Waverley Mall yesterday at about 4pm and the hygiene was disgusting. It was not busy there were only 5 or 6 tables with occupants but we struggled to find a clean table. Almost every table had leftover meal debris on the tables and in some cases on the chairs. There was food all over the floor...at least the pigeon seemed to enjoy it. I reported this guest to your staff and then went back to the table expecting a staff member to come and try and remove the bird or at least start cleaning tables. Waited 5 mins and no one came. It was so messy we did not feel able to finish our meal. If staff don't care about cleanliness in front of house what must the kitchens look like? We left and put our uneaten meal in the bin making sure to at least leave one table clear for the next customer. As I left I checked the counter in case they had a big queue of customers that would have prevented staff from coming to clean up but no. Two male members of staff were talking through the shelves where the food is put through to staff at the back and no customer. Like I say if staff cannot be bothered cleaning the public facing parts what must the kitchens be like?

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John T . 2023-02-20

MORE AT TripAdvisor

Jeg har været på mange KFC men den her slår bundrekorden. Maden kom hurtigt og der var det jeg havde bestilt, men så starter listen med dårligdomme: halvkold mad, toiletter der var direkte ulækre (jeg ved ikke hvad der var på gulvet, men vand var det ikke...), mad affald på gulvet og fyldte skraldespande...

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Mikael H . 2022-08-16

MORE AT TripAdvisor

Gravy was crap and watery they didn’t give us napkins or forks had to go to the counter multiple times. DO NOT GO HERE!

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Alexis T . 2022-03-09

MORE AT TripAdvisor

Estaba situado al lado de mi hotel, así que fui allí dos veces para comer. Era un buen lugar, pero las papas fritas y el pollo estaban fríos o acuosos. ! He estado en muchos KFC pero a veces algunas ramas son mejores que otras. . !

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Zac. K. . 2020-02-01

MORE AT TripAdvisor

Visited this place whilst in Edinburgh and wanting a quick lunch. Staff were rude, no hello or anything else polite. Bluntly told that they do no thave the wet wipes they usually give with food, however since visited other brahces of KFC and everytime been given the wipes. Chicken was very greasy and only a handful of chips with my meal, maybe because I used their app which give discounts. Really poor and would never visit this brnach again.

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AHDriver . 2020-01-01

MORE AT TripAdvisor

We called in here for a quick bite after a nite out it was after mid Ute the food was cooked fresh so lovely and hot place was clean and tidy a few people eating all good would visit again

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Tina6378 . 2019-09-26

MORE AT TripAdvisor

Just the place for a quick breather to rest your weary feet before onward travel. A three piece meal + fries + large 7up - just the thing to get you going again. Table was clean and staff routinely checked to clear tables. Nowhere convenient to wash hands and visit to the Gents cost 30p.

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John S . 2019-08-18

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Le restaurant est très sale (restes de nourriture et d'emballages sur les tables et sur le sol). Tables non nettoyées. Cela malgré la présence d'une personne pour l'entretien (peu active). Qualite de la nourriture en dessous des autres KFC déjà testés.

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859orele . 2019-08-13

MORE AT TripAdvisor

Restaurant can be really messy and untidy with half eaten food left on trays from previous customers, the service is quick would be better if same attention was paid to cleaning

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flybazz . 2018-10-22

MORE AT TripAdvisor

Decide to have lunch in the Waverly Mall ,popped into KFC . Pleasant staff ,fast service clean tables. Dried out chicken !! This is not the reason we enjoy KFC there was not a vestige of the hot succulent chicken we were used to . I would suggest they had not been very busy this morning and the chicken had been lying a long time drying out . It has not put me off KFC but we will not be back to the Waverly Mall one

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craigluscar . 2017-12-01

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