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OpinionsNoteGoogle6074.3

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The Kensington is in a great location and features a solid menu! Took advantage of the burger and pint for £10 and it certainly delivered! Make sure you ask for burger of the month!

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Big Dub Hunter . 2024-10-26

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Kieran was fantastic. He was the only one seemingly working but he did a fab job, we were well catered for. I think he deserves a raise! (We're not affiliated with him!) But he was great.

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Rachel Smith . 2024-10-26

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Popped in twice for coffee while grandson at after school club.....hmmmm, Greene King so I'll be back for food. (Hope it's as good as The Ascott in Pinner!)

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Marilyn Elster . 2024-10-18

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Absolutely stunning chicken wings. Stunning staff, especially Betty

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Shaunna Giuliano . 2024-10-17

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Very welcoming. Love the atmosphere and the staff. The food it pretty good too

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Shaunna Giuliano . 2024-10-17

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Brilliant pub definitely would recommend

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Adriaan Scheepers . 2024-10-16

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Amazing food , fabulous atmosphere me and my partner go here every Wednesday for there awesome bingo Penny always service with a smile 😃

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Daisy Linton . 2024-10-16

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Had a great evening with friends and family. Food was lovely and staff really friendly. Will be back ❤️

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Kim Rossiter . 2024-10-16

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Jamie and Cerys is sick good bar staff and who ever runs this place needs a pay rise

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Nick Sapsford . 2024-10-13

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Lovely staff, pie and mash was great. Great for a pub lunch and drinks. Highly recommended ☺️

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angela maguire . 2024-10-13

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Jade has great customer service care food is great and well worth the money

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Anne Warren . 2024-10-06

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Great staff , nice atmosphere always feel welcomed

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Jade Richardson . 2024-10-04

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Bar staff are amazing and do really know how to make customers laugh , big thank you to Becky she is amazing. Land lord and parter goes above and Beyond to make u feel welcome. Great day

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Graham Shuttlewood . 2024-09-29

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Came in for a Sunday and it was lovely. Great atmosphere as the football was on. Would recommend.

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David “BigOhD” Found . 2024-09-15

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A great place,staff are knowledgeable and polite. Good food, do love the disco bingo and karaoke, great place to meet up with friends and family. Well worth a visit!

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Kev Stoneley . 2024-09-12

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Good pub for catching up with friends

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Andy Stratford . 2024-08-23

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Had an early evening meal out. Lovely food, service with a smile, atmosphere was chilled and relaxed

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Lynda Donovan . 2024-08-13

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Amazing pub and the staff are amazing lovely atmosphere

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Ben Tysoe . 2024-08-11

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Had a fab meal here on Sunday. The new manager is an asset to this place - amazing customer service and running the whole place by himself and doing a great job too. Really hope he stays because it’s the best it’s been in years.

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Marc Noble . 2024-08-04

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Good atmosphere and food was great value

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James Cardwell . 2024-08-03

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Great atmosphere. Very polite, Staff. Good food. What more could you ask for?

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The Trav (B00STKILL3R) . 2024-08-03

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Lovely lunch here ,on a sunny day ,nice covered area so you can eat out of the sun Friendly welcome from the staff ,quick and.efficent service Pub was lovely and clean

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Lesley Mcglinchey . 2024-07-31

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Quick ordering via app. Nice food and good lager.

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Lilly Beckett . 2024-07-12

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Great staff, lovely food, great selection of beers

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Peter Maxon . 2024-06-28

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I came for a kebab at the stall next door, but there was no meat on the grill yet. I entered this place and I don't regret it. The food is very good, perfect with beer, which is also served. A large selection of dishes and drinks. Lots of space inside and outside. Even though my friend ran out of peppers, the staff came and suggested a substitute in the form of grilled, spicy tomatoes. I sincerely recommend it

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Radosław Szylkowski (Szul3r) . 2024-06-18

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Great pub lovely staff especially Becky and cerys ,will definitely be coming back soon keep up the good work girls

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Steven . 2024-06-01

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Wow what can I say this pub has turned around massively and for the better big shout out to the new manager your doing an amazing job , cannot fault the staff either they are just soo polite and genuine too will definitely come back

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Lee Barry . 2024-06-01

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This pub is my local , brilliant staff they definitely know to have a laugh with the regulars , Jamie the new manger is doing an amazing job at turning this pub around ,well done keep up the good work :)

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David Memery . 2024-06-01

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Great pub staff are friendly and service is great

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Graham Stamp . 2024-05-26

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My family & I use the Kensington often. We find the staff friendly, knowledgeable & all the staff have a “can do” attitude. We love the Friday night karaoke & regular theme nights to! We recommend this venue 100%

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Daniel Cobain . 2024-05-21

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The food was amazing and the staff lovely Jade,Becky, Jamie

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Tina Bignell . 2024-05-20

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Couldn't say it was good, staff randomly shouting over to the drinkers who sat near the bar making the people who eat feel uneasy as it always sounded like something would kick off. Staff don't really controll any of their own behaviour and think they're a customer rather than an actual employee who should be providing a high quality service. Food was mediocre, was slightly burnt. Unfortunately the staff don't run the place it's the customers. A location that should be a family place is completely the opposite where you don't know if a fight will break out. Unprofessional that staff would be going out smoking with the customers.

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Steve Summers . 2024-05-15

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Good food, when it finally arrived!!

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Mick Tumbridge . 2024-05-14

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We went for a family meal at the Kensington. The food was lovely and the service was absolutely fantastic. Big shout out to Jamie the GM your amazing and Cerys for her wonderful service. We will be back😄

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Emily Bass . 2024-05-13

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Nice local boozer with polite and friendly staff. Parking gets busy during school times (next door) so you might struggle to park during that time. Gets packed out on a Saturday night.

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3oogie . 2024-05-03

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Lovely staff brilliant atmosphere definitely coming back

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Stefan szyplinski . 2024-04-26

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Amazing pub great atmosphere, love it here and all the staff are soo welcoming

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Ricky Nathan . 2024-04-19

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Lovely pub, really good food and great service. Penny was amazing great customer service. 10/10

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Jacob Stanton . 2024-04-11

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Penny was lovely! Great food and great customer service will be coming again

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Lewis Fairweather . 2024-04-11

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Heads some great food and chatted with the new manager. Fantastic

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Nicky Stocks . 2024-04-07

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came in with family great experience new manger jamie was amazing seems like he’s settling well will definitely coming back

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cerys adams . 2024-04-01

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Jamie’s is an amazing very talkative and the atmosphere was most pleasant very nice pub to have friendly catchups with friends and family

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Harmony's whatley . 2024-03-24

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Manager seems really good what the place has been needing for a while. Hopefully on the up

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Josh Ekins . 2024-03-24

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Great service from becky on the bar always gives a warm welcome

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Darshan . 2024-03-17

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Came in to watch the football Becky was great fast service and friendly

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Paul Baker . 2024-03-17

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Husband and I were in on Saturday (3/2/24) just by mistake we found this hidden gem. Had a few drinks while watching the football game, didn't order food, but definitely will next time. The bartender ( Penny I believe), she kept the drinks flowing while accommodating so many. Great place, will definitely return.

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Stephanie Johnson . 2024-03-06

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Went to this pub for a few drinks was impressed with staff particularly becky. Great customer service

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Scott Holleran . 2024-03-05

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Visited this pub a couple of weeks ago for the first time in a while. I was very impressed with the customer service, we got served by a young lady called Becky. Best customer service I’ve received, very attentive and friendly, also great knowledge on the range of drinks offered. Exceeded my expectations!

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Billie Aldridge . 2024-03-05

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Lovely staff and delicious food!

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Jade Gilmore . 2024-03-05

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Really disappointing how this pub is now run! Used to be such a good pub, always nice food, friendly staff & a great atmosphere. Had so many fun nights here with all the regulars, 1 being my grandad. When the pub received a refurb, my grandad was the 1 to cut the ribbon! Now, you have to wait for an hour if not more for food (even when the pub is nearly empty) staff changes constantly & the place has lost that family feel. Really sad to be honest.

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Kim Stevens . 2024-02-15

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Starter and main very accurate I could eat it everyday if it was possible. Customer service very friendly. I regret for forgetting to give them a tip, so I’ll have to double it on my next visit. I’ll certainly be coming here once a month from now on.

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Toby Hutchins94 . 2024-02-04

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It's a good pub to have a few drinks in

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Dee Lett . 2024-01-28

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Visited on Saturday for a coffee. The young lady who made my coffee was obviously not very experienced coffee was luke warm and she wasn't very good at keeping the bar clear of glasses etc. Saying that the atmosphere in the bar was good lots of football enthusiasm liked it

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Linda Found . 2024-01-25

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Fantastic atmosphere from Jade and Lee this evening. Thank you for turning the Monday blues around ladies

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Josie Kinton . 2023-12-11

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A lovely pub which is ran brilliantly by Leigh and her team, The food is tasty and hits the spot every time and it's a great place to watch sport no matter what game or sporting event is on

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The Complicated Channel . 2023-12-11

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The new barman (Joe i think his name is) sorry! Has the best customer service I have ever experienced here! (Aswell as betty) Absolutely outstanding and went out of his way to ensure we had the best evening! Thank you so much

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Kim Marshall . 2023-11-29

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The roll that came with the vegan burger was hard and inedible.

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Kieran Hughes . 2023-11-14

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Brilliant pub. Love the atmosphere.

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Dean . 2023-10-18

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We had a wake here on tues and they were friendly and done a good job with the food

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Christine Plumbridge . 2023-10-12

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Atmosphere here is fantastic. The karaoke is a good laugh. Leigh is brilliant and very accommodating.

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The SeaBass Hunter UK . 2023-10-06

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Have always attended the pub since a young age and have loved the atmosphere in here. However I’d never eaten in there before till recently. My partner and I enjoyed our pub grub and the service we received was outstanding! Conner and Leigh are always so friendly and welcoming along with the rest of their lovely staff!

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Jenny Brookes . 2023-09-21

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Great atmosphere and friendly staff, really enjoy the karaoke evenings here, shame they went down to fortnightly but I still always try to get there when they are on. Foods pretty decent too, tend to go for small plates but always enjoy.

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Charlie Williams . 2023-09-20

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Come with my family oftern, we always enjoy it here. Would definitely recomend

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Layla Williams . 2023-09-20

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Lovely people, nice friendly staff,good food ,great management would definitely recommend

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SIMON MUGGERIDGE . 2023-09-17

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Amazing staff and a great place to watch the football

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Anthony Layton . 2023-09-15

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We will never go again went for a roast dinner & all stone cold, sausages was completely raw in the middle,bacon tasted of plastic. Very disappointing fair play we did have a refund but wouldn’t ever try again .

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kyla wright . 2023-08-27

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Fish & Chips over cooked and gammon and chips with over cooked egg and peas that were dry not great and we know that other green king pubs deliver far better quality of food

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paul ellis . 2023-08-23

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Tried this pub for the first time with my partner, had a few drinks in the bar first. Bar staff are fantastic, attentive and have great customer service skills. Went through for some food and ordered the burger, food was delivered in a reasonable time and tasted amazing. After food we headed back to the bar at had a laugh with Leigh the manager and Becky the team leader. Thank you ladies, see you again very soon

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Gareth Devlin . 2023-08-18

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Let's start with the positives. I love the atmosphere, especially when there are major sporting events on, the big screen TV at one end of the bar can be seen from quite a distance which always helps. The food is good and pretty well priced given it is a pub and not a restaurant. The staff are friendly and there always seems to be a smile from them. Now to the downside. As someone that drank here for the first time in 1990 and has been a regular for over 25 years, I have noticed it going downhill, fast. The men's toilets always seem to have an issue, be it loose taps, out of commission soap dispensers or water all over the floor. I can't remember the last time everything worked. The big screen TV is all well and good, but when the speakers nearest to it don't work, there seems to be very little point in having any sound. Staffing levels seem to be all over the place. Never enough when you think it warrants it. An example can be shown on Sunday 13/08/23. Two football matches shown for the first round of Prem games. Brentford v Spurs and Chelsea v Liverpool. For the first match there seemed to be 2 members of staff available, despite only one of the teams having a decent following amongst people there. The second, a huge game where both teams are well supported, only had one staff member around and she was trying to do it all herself. If people are there to watch football, they don't want to be waiting 10 minutes for a drink. I'm not sure what the answer is, but something needs to change.

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Andrew Sutton . 2023-08-15

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A great surprise for a non local, finding a really nice pub with good food and a great garden. The barmaid was a proper hard working lady, and the landlord was a gentleman. A great local asset.

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Mustapha Toke . 2023-08-07

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Tasty Fish and Chips. Friendly staff

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Mair Allen . 2023-08-04

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The building needs some major repairs, the male toilet taps have been loose and leaking for over a year Now, and the soap dispenser have been taped up. I sink around £200 a week into this pub but I’m slowly distancing myself from there. I’ve told the three manager back about this issue but yeah I don’t think they mind paying the water bill or having low standards. Cheers

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David Lloyd . 2023-07-22

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good friendly staff nice atmosphere

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Paul Dewsal . 2023-07-11

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Very busy as it was under 21 Cup final. Therefore we had to wait a while for our food but with friends so the time didn't really matter.

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Sheila Light . 2023-07-08

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We are happy with the service but the food and atmosphere is not good so we will not be coming back and they take a while with putting

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Dominic Atwill . 2023-07-01

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Go here for a catch up and always have a lovely experience thank you .

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Julie Shaw . 2023-06-21

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Lovely experience, Betty has so incredible and made sure we were well looked after! Will definitely come back for more

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Sofia Neves . 2023-06-17

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Lunch on a Saturday. Not busy but we reserved a table away from the bar. Had lovely service from Betty. She came outside with us to look at tables and said we can sit any where.

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ant wood . 2023-06-17

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Good pub with a lively atmosphere 👌

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Andy Bishop (Bish) . 2023-06-03

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A bit shabby but pleasant enough staff. This is a game of pool with the geezers type pub!!

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Louise Elie . 2023-06-03

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Good place and local to whitehouse. Good place to have a drink and food is great too

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Csr R . 2023-05-09

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Friendly staff, stopped in here after a walk round the lake. Glad they know how to make nachos properly!

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Emma Mc . 2023-04-24

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The barman walked off to talk to his friend, leaving the bar unattended and me waiting to be served. Just generally disappointing service – I came here to relax after work with my nieces and instead I felt uncomfortable and like I was bothering the bartender for trying to order. Really unwelcoming, which is a shame. I know people can have off days so I’m not rating low because you never know!

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Kamala Adams . 2023-04-17

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Food is nice, eventually, but no one wants to wait an hour for a steak, come on now.

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Alison Dablin . 2023-03-16

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Great atmosphere, super staff. Good ale, excellent food.

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Timothy Barker . 2023-03-12

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The pub was nice and clean, it nice and cosy. The staff are very friendly and helpful, nice

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Mair Watson . 2023-02-01

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In Back AGAIN and tried a Spiced iGin and II've never heard of! Will come back until I've tried all the onesI like! The Spiced was A-M-A - Z - I -N- G 😊

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Maxine Hanson . 2023-01-26

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Pretty poor today. Food was just ok with many ingredients missing from the food we had. Three different wines that we chose were not available either. Food service took very long despite us being the only table ordering food. Tables had no complete sets of cutlery, empty or missing salt and sauces. New staff had no idea how to operate the till or what is on the menu. Please take a bit more pride in your staff training, your food prep and your service.

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Vincent Lamberts . 2023-01-25

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I really like the atmosphere, but sometimes the food takes a bit too long to arrive

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Gisele Martins . 2023-01-20

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Had lunch food was amazing and super helpful friendly staff . Betts was friendly polite abd very attentive 5 stars from me .

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Clint Victor . 2023-01-19

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Ordered food took an hour and half to come out food was not nice when come was burnt hardly no staff food took so long went to order dessert and kitchen was closed

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becky king . 2023-01-19

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Big screens showing Sky BT and Amazon Prime Premiere League games. Food is good, large menu.

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Mark Ridgewell . 2022-12-02

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Food took a very long time to come out

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cherise pinnock . 2022-12-01

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Great entertainment and lovely food

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Bekka Day . 2022-11-22

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Always excellent food and friendly service.

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Janet Cannon . 2022-11-12

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I am giving this place two stars as the food was good, however the actual experience was 1 star and here is why; - The first time I went with my mother, and sat outside. A lady showed up with four pugs, immediately let them off their leads, and they proceed to run around. Growled at my mother, and the woman just ignored it. The staff said nothing about the dogs off lead, even though it is stated that dogs are to be kept on lead. Two of the dogs also pooed near our table, and the woman did not do a thing or even notice. Great way to spend time at a resturant - The second time, my partner and I went with friends. Our friends received their food, and it took almost an hour for our food to arrive. From watching the staff and seeing one of the waitron's suddenly realize there was a backlog of food (as someone else had complained) and then suddenly the food was available, why did no one bother to keep up with the food? An hour for basic food is no acceptable. - During the second visit, it was also a bit annoying to see how what appeared to be regulars just pushed in front of the long bar lines and got service and no one said a word about it. Over all, the food was the only real good thing. It is evident that regulars get a pass on general manners (the dogs and people pushing in to very busy lines). I am not keen on ever returning to this type of issues.

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Steve Usher . 2022-10-31

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Nice place to have a beer or a quick snack. Staff are friendly

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Ant . 2022-10-16

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Came for drinks with the girls and had the best time. Staff were so friendly and nothing was too much! Can’t wait to come back on a Friday for karaoke

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Laura Smith . 2022-10-12

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My son and his mate came in here acouple weeks back for a drink and bite to eat and he recommended we go for lunch here. And to be honest he was right it's a nice place friendly staff and the food was lovely too. Shall come here more often

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Flynnaldo . 2022-09-16

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Awful experience. My son found used chewing gum at the bottom of his glass after drinking most of it - absolutely disgusting & I don't want to think what it could have contained. When I requested to speak to the manager about it, the barmaid said she would "get him" only to come back and say she is now apparently the duty manager. Not impressed as the manager decided to hide in the kitchen and not front what had happened. The management attitude obviously filters down to their staff who can't check if their glasses are clean. Worrying. Before all this the service was already bordering a joke. Despite booking a table for 5pm, we were told the chef had "gone on a break and will be back at 5.30". What chef goes on a break when there is a table booking! When the food came the barmaid said she "couldn't remember" which burger didn't have mayonnaise ..may want to train your barmaid about the importance of allergies. I don't usually leave reviews but felt compelled to warn potential customers about this shambolic place.

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Steve Griffiths . 2022-09-12

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