Keepers Lounge Bar & Kitchen in City of London, Westminster

The food was very tasty specially the duck . The staff member Lucky was very helpful and looked after us. Atmosphere is chilled quite great only accept the chairs are screaming to be changed .

Ashraf is an excellent server that I recommend to you at this very good restaurant

Ashraf and his lady colleague i forgot her name perhaps starts with S …. Were helpful and v courteous.

Ashraf service is wonderful and attentive. The soup of the day is great

Great service by Ashraf. Much appreciated 😄

Enjoyed the food - nice atmosphere. Our server Kayan Sirim was excellent. Friendly and available.

Shinesse was our waitress and was Excellent!!

Excellent service from Shinesse!

Mr. Abbas was a wonderful host and super nice person.

Very good, friendly service, nice food.

The food was awesome. The duck and pork ribs were so tender with wonderful sauces. Congratulations to the chef. Lucky our server was very attentive, friendly and great.

Very tasty food and great service. Can recommend the glazed salmon! Relaxed atmosphere.

A big thank you to Quentin (super multilingual server) for his availability, spontaneity, and good humor...we had a great time during dinner. Thank you once again, Quentin.

We enjoyed our meal and the service was great thanks to Lucky

Went here with the team for an impromptu work lunch on a Wednesday. Not much atmosphere, very quiet but at least you can get a seat without having to book. The menu wasn’t very exciting but what you would expect from a place like this. I’m on a bit of a health kick and so ordered a superfood salad. It was really dismal. The superfood salad in the menu boasts of tenderstem broccoli, butternut squash, bulgar wheat but it came out and was mostly just leaves! Absolutely zero broccoli even though that is the first ingredient mentioned on the menu as if it’s the star of the show. I had 4 bits of mushy butternut and I had added a poached egg for £2.50 which came out hard boiled. It caused some amusement as my colleagues were having a chuckle at how sad this ‘flaccid’ (not my word but the word coined by the team) was! I seldom complain but did have to say something to the waiter and he didn’t really give much of an opinion but took it away. Bought it back 2 mins later and had chucked on a couple of bits more of butternut and a wad of pumpkin seeds to cover up the pathetic mess (still no broccoli- I’m convinced they actually didn’t have any in the kitchen) and I just accepted it as during the working day I didn’t have the time to sit there and send it back again. It was edible but rubbish. Would have had a heartier salad from pret. Won’t be returning and neither would any of the team. The rest of the team ordered burgers, fish and chips and a toastie with chips and all of them looked a lot more satisfying. I’ve learned my lesson not to bother to try and be healthy somewhere like this. I blame them though, just don’t have salad options on the menu if you’re not going to do it properly. The Natural Kitchen round the corner does wonderful salads so will be heading there in the future.

We loved Lucky! Great and friendly service!

Nice staff Handsome waiters ❤️😊

Lucky and Kayhan were really kind and helpful! Thank you for the good evening!

Big group made very welcome by Lucky! Thank you!

Excellent food and atmosphere! Highly recommend . Naudeep provided great service!

The food was delicious and fresh. Service was fantastic! (Thanks Lucky 🥰)

Food and service in this restaurant are exceptionally good. Our starters, main courses and desserts were all excellent!

I was staying in this hotel few times, as travelling on business. This restaurant is in the Novotel Tower Bridge hotel, and as always never disappoint with food and service. I was served by really lovely lady, called Lucky. She is always very friendly, looking after her guests, to make sure they have the best experience and a family atmosphere. Lucky, you are the best, give the girl pay rise, she definitely deserves that 👏 Thank you, see you next time

Everything was perfect. The food was wonderful. By far, though, the best part of the meal was the service provided by Shinesse. She was amazing! A+++

Chinese was super helpful! Great food and service

Quentin was very nice and helped us very fast!

Food and service was great - ABBAS , the server , was very attentive

Great service from Abbas.. fab food

Abbas and Ernest were very welcoming!

Abbas the server was exceptional and food was lovely, great atmosphere and great for the toddlers. First night in London we will be back

Lovely meal and great service from Lucky! Chicken wings are delicious 😋

Quintin, what a wonderful job of serving. Thanks for a great meal, evening, and conversation.

Quentin was very helpful and kind . Tintin as he is fondly looks like -

Excellent food. I had the burger and fries. As an American who is familiar with these types of foods they were amazing.

The place was great and the food was really good. Quentin, our server, was super nice!

Lucky served us very friendly and courteously, we would love to come back 👍

Nice place with good food in London, and pretty unexpensive. Great service, our server Quentin was very attentive and friendly. I highly recommend this place.

The food and service was amazing. Quentin was our service and he was very good. Explained the food choices very well. We're definitely coming back when we visit London again

Lovely place, great food and drink. Great service from Quentin

Very nice place to eat, really delicious! The staff is really kind! We have been helped by Lucky he was very friendly!

Ashrae was a great service representative, very friendly , checked in to see how things were, we enjoyed our full meal!!! Lucky also sold us the bees honey and we are blessed! Thank you.

Had a lovely dinner here! Quentin was attentive and took great care of me. Drinks and food were top notch.

Staying in Hotel, and have just eaten , food is good, service good, especially the efficiency of Quentin, knows what he is doing and uses his initiative, does not need to be told what to do m, well done Quentin

Clean friendly great food Luck was amazing friendly and helpful!

Great place, lots of gluten free options! Great service by Lucky! I will be returning when I'm back in London 😊

It was a really good experience

Mr. Khan, the server, is amazing. It is a great place to chill and enjoy London’s vibe.

We were seated straight away on a Saturday night and were incredibly looked after by our server Lucky. The food was delicious, particularly the duck special and the pork fillet - many thanks to the chef! Allergen wise they are also super conscious and we felt very safe and considered when choosing our meals. Would definitely return if we are in the area.

Pleasant atmosphere, very good service and good food. Very good service from Lucky

Nice quiet place to have a good meal.

Took great care of us and helped us entertain our 1-year-old daughter. Ashraf was a great waiter.

Ashraf was very helpful with our order

Amazing service from Lucky, thank you for a great experience and lovely food.

After 8 years been here and Shenesse is did great job. Keep up the good work

Delicious lunch and service at Novotel. Special shout out to Abbas who was very attentive polite and friendly!

Amazing food and fantastic server George

We had the most memorable dinner at Keepers, the very place where we first met. An hour after our engagement, we couldn't think of a better spot to celebrate our special moment. George provided exceptional service, making us feel welcomed and cherished throughout our meal. The food was absolutely amazing, perfectly complementing the joy of the evening. Every bite reminded us of the love that brought us together. This restaurant will always hold a special place in our hearts! 💍❤️

Great food with Lucky driving the service well

Faruque was a wonderful server! Extremely friendly. The food and atmosphere was lovely— we come every time we’re in town!

Abbas was great, thank you so much!

Lucky was the best! Thank you for your recommendation! Best, Katerina

Lucky made our night. Incredible service and definitely something to remember. Food was outstanding!!! Thank you!

Lucky is so friendly , helpful🙏🏻we ate salmon it was perfect and delicious

The food was okay, but Quentin’s service was great! He was the best part

We went there because it was close to the hotel and well reviewed. Arrived and the place was not busy. After a few minutes an employee happened by and sat us. Several employees passed us as we waited for someone to take our order for almost 15 minutes. Our order is simple: two waters, a pint of beer, and two fish and chips. The fish and chips came out fairly quickly but was awfully greasy. After three servers checked on us over quite a long period of time, each time assuring us our drinks were coming momentarily, I finally got up and got water for us. As we were finishing up the meal, our ordered waters finally came to the table. The beer never came but was absolutely on the check. We were awfully disappointed in the service here and are not returning.

Lucky, our server, was fantastic!! The food was too. We had the chicken wings, sourdough bread & fish and chips. Will definitely be back again!

Alex was an excellent server. Great with recommendations, so friendly and attentive to all the needs of everyone at the table. Great place and would definitely be back

Excellent service, food arrived super fast after ordering. Alex, our waiter was really helpful all the time, specially when deciding what to choose for the kids from the menu to avoid any spicy choices. He made sure all the sauces were served separately from the main dish so the kids could choose to add them or not. Lovely service!

Beautiful location, great food and great service from Lucky!

Food was great and Alex was super nice!

Laid back and good food. Got a gluten free menu as well.

Thanks Lucky for the good service :)

Really good service! Specially thanks to lucky!

Alex was a fantastic server! Would definitely come back

They serve you quickly and the food is very good. The waiters are very friendly

Quentin our waiter was very attentive, respectful, kind and pleasing. The food was also very good. I would definitely come again.

Amazing food. Quentin was great.

Alex served us and everithing was perfect! Thanks

Visiting London and we’ve eaten here twice! My mom and I had Lucky as our server, and it was a wonderful experience! The atmosphere is great and the pizza was amazing. Shoutout to the chefs.

lovely meal and lovely service from Ashraf many thanks would recommend

Alex made by birthday even more special. Thank you so much for a wonderful evening! Keepers Kitchen & Bar is highly recommended! TOP!!!

Beautiful venue, great staff, especially lucky! Thank you so much for catering for us for the evening

Faruque was really helpful and kind to me and my partner

Perfect! Ashraf was a very good waiter.

Exceptional service, staff are amazing

Ashraf did a great job! Food was perfect and the service excellent

Great food and atmosphere. Faruque was very helpful and friendly.

Great food, great atmosphere, Quentin was a brilliant server and made us feel really welcome.

Great service from Ashraf ..loved chicken Makani

Quentin is the best, very nice service!!!

Really good fish and chips, and great and quick service by Ashraf.

Great service from Quentin. Food was delicious

We were mainly helped by Lucky who was friendly, cheerful and helpful. As guest in the hotel, you don't need much else than Keepers for a good meal and enjoyable drink

We were helped by Lucky. Enthusiastic person, with whom we laughed and who also interacted very nicely with the children. Great evening!

Very good food.waitress Lucky was very kind. The best we could have.

Good service ! Thanks to Lucky !

Good food and service (Navdeep).

Achraf was very kind, attentive and professional. The curry was spicy and tasty.

Navdeep was lovely - efficient and friendly.

Food was good but the service was great. Lucky was awesome and very attractive.