Based on 335 opinions finded in 2 websites
Opinions
Our food turned up cold , no salad or sauces and scraps of meat .Absolutely disgusting looked like someone’s left overs in a box . We called the shop in which was told we had to speak to the manager who wasn’t there and he might call us back . I would give this no stars at all .How do they get away with it ?
67advisor . 2022-12-28
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Ordered food for delivery which, in fairness arrived on time. food however was stone cold and very poor quality. When I called to complain I was told that they would speak to their driver and then heard nothing more. Poor service, poor food - I would not recommend these.
Gary P . 2021-11-29
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Open late and very accommodating- service friendly and food is nice. Asking for 100 characters to do a review is out of order.
Trish O . 2021-11-06
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Disgusting… the food came cold, no salad or sauce and then I was told I didn’t ask for it which is not true. £13:50 for a late night donor is absolutely daylight robbery but I accepted this but what arrived is less than adequate and this place should be shut down. Disgrace - do not wast money time or effort.
Omar A . 2021-10-12
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left hairs in my wrap disgusting want my money back wtf is this sh** actually made me feel ill do not order
mia . 2021-09-23
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Ordered a few times no problems so far and really like their Chicken Donner - delivery is quite quick
Trish O . 2020-11-05
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I was enjoying my chicken donner kebab until halfway through I discovered a dead fly/ moth looking insect! Much to my horror! Absolutely DISGUSTING!!! Have also reported to Just eat.
829jackya . 2020-07-13
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Just ordered a take away... We have have rung up politely stating it is wrong as I ordered a chicken Shish kebab - I do not eat lamb! They have sent Donna meat with some sort of other meat on the side. The gentlemen I have just spoken to has been nothing but rude and told me I had made a mistake! He has completely demoralised me and was talking over me when I was trying to explain the correct order. Never in my life have I been so shocked at such awful customer services!!!! Absolutely vile behaviour DO NOT ORDER FROMHERE!!!!
Lucy G . 2019-12-10
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If I could give 0 stars I would! Flavourless awful food. Worst kebab I’ve eaten. Some of the Chicken donner was well undercooked and some of it was like rubber. Save money and go elsewhere!!
skmaslin . 2019-12-08
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Ordered meal 90 minutes ago and still waiting. It arrived 15 minutes ago and some missing. Sending the rest out now.
paulpG2420QR . 2019-12-07
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My son ordered a pizza it was 40 minutes late when I rung to ask where it was the man who answered the phone said he did not understand much English gave up the 3rd time of trying to explain. When his pizza eventually turned up it was stone cold and the delivery driver was rude. Will never use again
bikerchick47 . 2019-10-18
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Would give a 0 was horrible and given the wrong order then being spoke to rudely when trying to explain. Doner meat was slimey and disgusting DONT ORDER
lou h . 2018-08-11
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Never again it was the worst 1 go to marmasis all the time its always good never let us down . kebab point would never go back to feel sick , lamb tough and gressy
janine234 . 2018-04-10
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I ordered a portion of chips, 20 minutes later I asked where they are and they said they'd forgotten to put the chips on to cook. They had given another person and a take away order some Chips in the mean time.
NeilPF16 . 2017-10-29
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We had chicken doner kebab extremely salty and dry. You could just yourself with some pieces of chicken that's how dry it was. Only onion and lettuce as the salad. Pita bread was dredful
Magdalena P . 2017-08-13
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Hoy, pedí pollo shish kebabs 2 Grandes y rizado patatas fritas. . Nunca tuve un problema aquí antes.Hoy en día. . . Bien por dónde empiezo?Pelo en la comida.Orden equivocado - recibido 1 y 1 en vez de 2 grandes de tamaño. Mi shish con lechuga y mayonesa normal nunca llegó. En cambio me dieron un tamaño cubiertas de mayonesa de ajo. Yo soy alérgico al ajo. . Así que les llamamos a este estado, el hombre de la calle 1 hablamos con "fuimos" y luego nos pasaron a otra persona. Este hombre escuchó lo que tenía que decir, pero se negó a enviar la orden correcta. Entonces, él dijo que me cobraría otra £7 para la comida correcta. Cuando dijeron las alergias a este hombre claramente no me importó. Él tajadamente se negaron a devolvernos el dinero, nos ofrecen una alternativa, el dinero si pedimos de nuevo o nos trae el orden correcto. Teniendo en cuenta su comida horrible podría haber causado una reacción alérgica grave que diría esto es asqueroso, servicio de atención al cliente. Este hombre procedió a "huff" y luego colgó el teléfono después de haciendo algo inaudible.El pollo estaba seco y quemado de acuerdo a mi pareja, que comió su orden correcto. El rizado patatas fritas estaban frías y el pan de pita era tan empapada en salsa era imposible de comer.
Abby R . 2017-06-21
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i have been there endless times and never had a bad meal. Mega burger and Meat n cheesey curly fries works well, also if you want something a bit more exotic all their meat is very nice in my opinion.
Adam W . 2016-12-24
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The worst meal I ever had.The delivery was wrong.chicken was terrible.Don't eat from here.Shut!!!!!!!!
Florin M . 2016-12-02
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Excellent and delicious food. Great value for money . Fast delivery and friendly service. Will definitely use again
fatinsuheil . 2016-08-14
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Jacket potato was cold and a funny colour
madelaine . 2016-07-27
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Didn't even arrive, blamed just eat for not getting the order, however my money was taken. Waited for over an hour, rang twice during that time, the first time I was told it's on its way, 2nd time I was told they've never received the order. Terrible
Paul . 2016-07-17
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Amazingly fast! No sooner had I pressed the send button....and it was here! Excellent service, and really good food. Thank you
Dawn . 2016-07-17
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Didn't even arrive, blamed just eat for not getting the order, however my money was taken. Waited for over an hour, rang twice during that time, the first time I was told it's on its way, 2nd time I was told they've never received the order. Terrible
Paul . 2016-07-16
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I order tuna jacket with extra tuna witch I did not get kebab came with no salad
tony . 2016-07-16
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Ordered a burger meal turned up 2 hours late food cold chips stale and without cheese and sauce. Burger was just a burger in a bun and cold 2nd time now stay away from kebab point.
Cara . 2016-07-16
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Amazingly fast! No sooner had I pressed the send button....and it was here! Excellent service, and really good food. Thank you
Dawn . 2016-07-16
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Food was ok but ordered drink and didn't get one !
Mark . 2016-07-10
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Food was ok but ordered drink and didn't get one !
Mark . 2016-07-09
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Phoned take away when it was 10 minutes past delivery time to be told order was just being dispatched. A further 10 minutes later phoned again to be told they didn't know where the delivery or the driver were! Delivery finally arrived after another 15 minutes, in total 35 minutes later than expected. The burger did not have any cheese and was black, hard and burnt. The chicken kebab ward over cooked and was not served with any salad - there was no option on ordering so assumed it would come with salad as it was supposed to be a kebab NOT chicken in a pitta bread! Worst takeaway I've ever haf .
peter . 2016-07-08
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Kebab was missing the chicken also the southerfried chicken was undercooked and pink reported to kebab point but they did not come and collect food with refund they just ignored my calls after so will not be ordering again from this takeaway
andy . 2016-07-05
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I ordered a mixed chicken and donner Kebab, it was purely meat, no salad and chillies, The chilly sauce was 50p for a tiny pot. There are no instructions to order salad seperately if you want it, I thought all Kebabs came with salad unless you asked for it not to. I have looked on their site a side order of salad is £2.50 really for a salad. Very dissapointed with a big pile of meat.
Graham . 2016-07-03
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I ordered a mixed chicken and donner Kebab, it was purely meat, no salad and chillies, The chilly sauce was 50p for a tiny pot. There are no instructions to order salad seperately if you want it, I thought all Kebabs came with salad unless you asked for it not to. I have looked on their site a side order of salad is £2.50 really for a salad. Very dissapointed with a big pile of meat.
Graham . 2016-07-03
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Awesome food, excellent timing. Thank you so much
Dawn . 2016-07-01
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Awesome food, excellent timing. Thank you so much
Dawn . 2016-07-01
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Horrendous! Actually the worst take away ever ! Wish I took a picture unedable!
Amie . 2016-06-18
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Horrendous! Actually the worst take away ever ! Wish I took a picture unedable!
Amie . 2016-06-18
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Ordered kebab when I got home there was no salad no sauce, just meat in a pitta bread dry and boring
Anna . 2016-06-14
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Ordered kebab when I got home there was no salad no sauce, just meat in a pitta bread dry and boring
Anna . 2016-06-14
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Awesomely good!! Order again, I will.
Rami . 2016-06-10
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Awesomely good!! Order again, I will.
Rami . 2016-06-10
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Meal was great, arrived quickly and nice and hot
Nicole . 2016-06-08
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Took over 1.5 hours to arrive and food was cold
jade . 2016-06-05
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It took more than 2 hours to deliver and once delivered, i didn't get the correct food. How hard is it to make a kebab! I didn't want burger and chips.
Danni . 2016-06-05
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It took more than 2 hours to deliver and once delivered, i didn't get the correct food. How hard is it to make a kebab! I didn't want burger and chips.
Danni . 2016-06-04
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Took over 1.5 hours to arrive and food was cold
Jade . 2016-06-04
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Meal was great, arrived quickly and nice and hot
Nicole . 2016-06-03
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Food was delivered shortly after the estimated delivery time, and was good quality.
Lewis . 2016-06-02
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Very nice food couldn't fault the quality of food at all! Delivery perfect arrived early very polite driver also! Only thing was there was no sauce or salad in the kebab or the burger ! Didn't give us the option when ordering !
Nick . 2016-05-31
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Food delivered within the time stated, But unfortunately all kebabs delivered had no salad and meat was congealed. Poor Quality. But service from staff was on point
Gary . 2016-05-21
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Top food and service Good show.
Andy . 2016-05-20
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I said no onions and there was onions one one of my pizza so I could not eat.
Akeem . 2016-05-17
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Terrible. 1 1/2 hour wait for incorrect order. Absolute joke.
Jim . 2016-05-16
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Not happy! Food smeels like s....
Andrei . 2016-05-14
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After sending the wrong order I phoned and spoke to someone who could hardly understand English and they apologised and sent out a new order but when it arrived it was the same as the first wrong order.
Adele . 2016-05-08
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Food was cold lamb was burnt chicken had more fat than meat . Absolutely terrible meal
Phil . 2016-05-05
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It was a pretty good order but forgot the can of coke we ordered so we made a complaint and brought it to us
Lloyd . 2016-04-30
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Pizza was over cooked, I ordered a Dr Pepper and got offered a water instead. A phonecall wouldn't have gone a miss if there was a problem with the order.
Karl . 2016-04-29
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no chips with cheese just plain small chips,another £2 I have lost
Peter . 2016-04-29
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Chips nice but Luke warm. Kebab nice but came with no salad? Very bland... Ordered battered mushrooms and they came with no batter just fried and tasted awful. Delivery time wasnt bad and delivery guy was nice... I usually go to kebab point for my kebabs but would think again about ordering a delivery from them and would just go there and collect so I know what I'm getting
Lianne . 2016-04-26
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Didn't follow instructions on the chips. Asked for 1 with burger sauce, ended up having burger sauce in all 3. Phoned and asked for more chips as it was wrong. Driver came back with only a pot off bbq sauce and no chips. Phoned the manger and he was shouting down the phone and hung up on us. we wanted a refund and wouldn't take are situation seriously as one of us is alergic to burger sauce. After 4 phones calls we finally got our refund. Never ordering from here again
Charlotte . 2016-04-23
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Kebab point claimed they didn't receive my order from just eat . Won't be using the app again .
Sharon . 2016-04-17
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Late shift, needed food extra fast! best place to order, fast delivery and truly delicious food. thumbs up
Krys . 2016-04-14
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Best Hot pizzas with Speedy delivery. Will recommend.
Syed . 2016-04-08
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Good Food and good value. Excellent
Jenny . 2016-04-08
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Perfect .. food arrived very quickly although we were quoted 45-60min. And when food did arrive it was lovely and hot.
Raquel . 2016-04-05
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Food would be nice if was hot and correct order garlic bread pizza with cheese at £4.50 got garlic bread with cheese at half the price and was over cooked and brunt and later on card so got charged full price
Carly . 2016-04-04
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Dry cold meat , the smallest portion of salad I have ever had . Not like it's expensive is it .. Tiny splash of sauce ... And I collected it .. Should be red hot .. Not cold
Fhhjhhh . 2016-04-02
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Shame didnt have salad in the kebabs, other than that great service, did forget a burger but rang and they sent another within 15 minutes also gave us free wedges and a bottle of pepsi so cant complain
Michelle . 2016-03-27
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I buy from here all the time and always get the veggie burger it came with just plain bun and veggie roll no sauce no nothing I phoned them up and the guy told me too put it in the bin then, so rude! I said no I want the one I ordered it took them 2 hours to send me the correct one 😡
Cara . 2016-03-17
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Pizza not good also chicken wings, chips all food not good. Your service is very bad.
Nusratphung . 2016-03-14
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Fantastic food and really good service!
Dawn . 2016-03-05
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Steaming and this didn't even taste good
George . 2016-02-27
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Absolutely awful. What a rip off. Would not recommend to anyone. Should be taken off just eat.
Charlotte . 2016-02-27
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Food was warm just about cold sauce was missing from one box and chips where soggy.
Jason . 2016-02-26
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My order was cold, lettuce wilted and the neat had huge chunks of bone in it that was enough to take out a filling! Not what you expect from a lamb donner
Gabby . 2016-02-24
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Arrived Piping Hot well within Estimated Time of Delivery !
Andy . 2016-02-24
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The pitta bread was all squishy even tho had no sauce. The lamb shish looked and tasted like dog meat. This place I always use and have never had a problem before.
Rob . 2016-02-19
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A taste of heaven , the kebab I received would please the gods
David . 2016-02-14
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Kebab was cold, vegetarian lasagne was cold baklava was still frozen. Rung the store to complain and the manager had a go at me for complaining and slammed the phone down on me. Won't be going back again obviously
Daren . 2016-02-13
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I ordered a sish kebab it came completely plain there was no options to choose with or without salad I called the to explain this and the response was very rude I was basically told that I was suppose to just magically know that I have to put it in the comments section even though there is no instruction to do this I just presumed it would come with everything I was told and I quote I'm not gonna bother to get my delivery guy to come all the way to deliver you a salad I think this is really bad customer service and when a customer isn't happy you should resolve the problem the person I spoke with didn't offer to resolve it and o found it very rude, I mean at least leave an instruction so people know that they have to request these options most other places I order from it always comes up with the options, this really ruined the order and they could have easily fixed it but they didn't care ! And very rude ! Not happy at all
Luke . 2016-02-13
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Was very disappointed with the curly fries as these are considerably more expensive than normal fries. They were dry and clearly had been reheated/recooked. The other food was actually quite nice all things considered
Samantha . 2016-02-10
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Food was good but don't get that much of it now
Daimien . 2016-02-07
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food was meant to be here 30 minutes ago and its still not arrived. the restaurant closes in 20 minutes. ridiculous!
George . 2016-01-30
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Lovely service! Will order again!
Zhenya . 2016-01-21
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Will never order again! Both kebab arrived with no salad or sauce and was told that it's because I didn't request it! Went straight in the bin! Very bad customer service!
Taranjeet . 2016-01-21
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Not happy will not be ordering again with them!!!! Think the delivery man was very rude Told me to leave my children and come downstairs to the door when I told the code to get in so many times! Swearing at me at my front door! Not a way to speak to a customer!
Nadine . 2016-01-15
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Really quick delivery time + food was nice
Dominic . 2016-01-02
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NEVER ORDER FROM HERE. It won't let me put zero stars so 1 star makes it sound more appealing than it was. Worst takeaway I've ever had. Food was cold, and BAD and wrong. They said they had ran out of jacket potatoes with beans so we were given what appeared to be half eaten,cold,wedges. No apology, attempt to call or attempt to compensate for this. Chicken was pink. Kebab was 2 bits of cold meat in a plain pitta bread - no salad, sauce, just a plain pitta (£4.50 worth?) which I would have had trouble feeding to a dog. We ordered baklava and they didn't have it but charged us and didn't give us anything else. Even the drink was wrong. Spoke to them on the phone politely explaining I was unhappy with the order and wouldn't be ordering with them again they were firstly rude then said "ok " and just hung up. No apology, no explanation, no attempt to rectify. I was just going to put up with it but sat down to eat and couldn't even look at it (and I'm not a fussy eater- it looked like dysentery waiting to happen) So I drove down to get my money back. They were rude AGAIN. Eventually got the money back but nobody ever once apologised or tried to rectify the mistakes made. Went to marmaris a few doors down and it was so much nicer. Never ever order from here.
Josephine . 2016-01-01
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Llevar llegó a tiempo pero frío y incompleta. Postre no está incluido. Se había decidido reemplazar patata de la chaqueta y queso con patatas. (Salida de patatas) de kebabs probaban acabarían no le daría a un perro sin ensalada. en coche para ir de compras. impugnadas por los chicos en la tienda pero al final nos dieron reembolso, pero ninguna disculpa. Este lugar una vez tenía una buena reputación pero los dueños actuales obviamente no estaba interesado. No te molestes.
Pretoria38 . 2016-01-01
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didn't deliver full order, kids meals were incorrect as well, complained and they blamed just eat's menu, chicken drumstick was under cooked, chicken wingers were over cooked, apple pie was solid. Only plus on this order was the delivery driver was polite after his second run to the house with our order. Awful experience
Steven . 2015-12-29
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WAITED AN HOUR AN A HALF FOR DELIVERY, WHEN THE FOOD ARRIVED IT WAS STONE COLD, TASTED LIKE IT ALL HAD BEEN REHEATED , CHICKEN TASTES HORRIBLE AND I ADVICE PEOPLE NOT TO EAT IT, BONES IN THE WRAP.. VALUE FOR MONEY IS RUBBISH DO NOT EAT HERE!!
Ryan . 2015-12-27
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Two thirds of the order was wrong
Adam . 2015-12-23
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Was very disappointed this time :-( the kebab was tiny and had hardly any meat in it
Dawn . 2015-12-19
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Food was good but they forgot the chips not a big deal tho
Daimien . 2015-12-15
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The chicken kebabs where so bad will never have them agen the chips where not cooked at all not happy at all
Gloria . 2015-12-12
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some of the food was over cooked and some was not cooked properly and had food missing from the order I tried to phone the takeaway and the phone number was not working so can't get though
Steven . 2015-11-17
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Took 2hrs and when I ring the restaurant they said they're trying to get hold of the driver. I rang just eat to refund my money and he said it takes 2 working days so I'll hang on till Tuesday. Ridiculous 😡😡😡😡😡😡😡😡
Rohan . 2015-11-14
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good if you want cold food and hot drinks !! drinks missing (when called the man said they just ran out and sent a extra can but only recieved ones i paid for ) should make the menu clear that chips comes with the burger as i then eneded up ordering more cold chips that i never needed 1st time ordering and last time
Perrie . 2015-11-08
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Only put all stars so my comment is seen! I payed for a full takeaway but you forgot my pudding yet I still payed for it? Not the 1st time this has happened.
Abby . 2015-11-03
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Was delivered a lot earlier than expected. So had to be redelivered. Food was okay but barely warm. Not sure if I'd order again. Delivery driver was polite though :)
Natasha . 2015-11-02
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