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4.2

Based on 3.288 opinions finded in 8 websites

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Nº 2416 in 7028 in City of London, Westminster

Nº 15 of 47 Brasserie in City of London, Westminster

CUSTOMERS TALK ABOUT DISHES WITH..meatpayprawnsbeautifultendermustoliveschickenricesaladcreamlambchillispicycoffeecooked

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Very nice and authentic food. Reasonable price. Near London Victoria station and walkable distance. Service was great.

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Mukesh narayanamoorthy . 2024-12-16

MORE AT Google

Of all the restaurants visited in 2024, the service level at this establishment greatly exceeded all others. Food was good, service was exceptional. This is what good looks like.

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KH . 2024-12-13

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“I thought the humous was a particularly good example of the genre” Overall really great flavours, well cooked, lovely spread for a lunch. Bit dry on the atmosphere side, but overall very pleasant.

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JC Mustill . 2024-12-13

MORE AT Google

Went for a team meal in December and the service was really good and the food tasty. We ordered as a table of 9 and was able to order from the A La Carte menu without a minimum order other than the £10 deposit required for reservation which was used against the final bill. It came to around £30pp inc. service charge for shared starters, individual mains, drinks and shared desserts. Do recommend if you’re looking for a place to take the team, the vibe inside was nice too!

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Musaddiqkur Rahman . 2024-12-10

MORE AT Google

The food was amazing, but the dishes came with a slight delay. The price is really good for the quality of the food.

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Victor Calvo Serra . 2024-12-07

MORE AT Google

I booked Kazan for my partner’s 30th birthday, having found the restaurant by chance. The manager Sebastian was so lovely from the moment I met him and accommodated every single request I had - he went above and beyond to make the evening a success for the party (35+ people) We had the Noel Baba set menu and the food was DELICIOUS! I specifically the mezze for starters and chicken thighs for mains, and I’m salivating just thinking about it! The brownie was also delicious. All the guests thoroughly enjoyed the meal and the ambience was perfect. On the night, Hamza was a fantastic server: super attentive, very fast with requests and super patient with us. Staff that weren’t even serving the party were all so kind and warm. Thank you soooo much Kazan for making the party a success! Will definitely be back again. 🥰

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Gabrielle Esther . 2024-12-02

MORE AT Google

Great food. Staff is very friendly.

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Roland . 2024-12-02

MORE AT Google

Amazing food and great atmosphere! We’ve been going to Kazan for family dinners for many years and it never disappoints. We went as a big group yesterday and they were very hospitable and the food was great!

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Lamees Arbi . 2024-11-30

MORE AT Google

We came early for Sunday lunch and enjoyed great service and very good food. We had a French rosé which was excellent!

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ME Lewis . 2024-11-30

MORE AT Google

Really cozy and atmospheric feel. The food was incredible and they catered really well for our 1 year old.

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Jonathan Grant . 2024-11-24

MORE AT Google

It's a nice place. The staff is very attentive, very helpful and professional.

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Héctor Téllez Rodríguez . 2024-11-23

MORE AT Google

Perfect dishes and fresh, friendly !’n

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sadullah erol . 2024-11-19

MORE AT Google

Average, nothing special. Most central London eateries are going to be fairly average from my experience. It's London, it's expensive. Urban desert especially around Victoria station.

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X Botoloph . 2024-11-17

MORE AT Google

We had a great dinner. The host was super friendly and professional. Attention to detail. Food was also delicious Will return.

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dragan stojko . 2024-11-14

MORE AT Google

This restaurant is a bit tricky to rate due to its inconsistency. Here’s my breakdown: The Positives: • The restaurant has a lovely ambiance, and the waitstaff are polite, professional, and attentive. • The chicken shish is absolutely exceptional—tender, flavorful, and easily the best I’ve ever had. • The lamb shish and chop are equally outstanding, with incredible tenderness and taste. The Negatives: • The lamb kofte was just average. I wouldn’t order it again. • The chicken kofte was disappointing, well below average. Frankly, it doesn’t deserve a spot on the menu. • The baklava was overloaded with walnuts, which is not to my taste and the ice cream was too sweet. It would be better if renamed to reflect its unique style, as it doesn’t resemble traditional baklava. Despite these drawbacks, I will definitely return for the chicken and lamb shish—they’re worth a revisit!

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abdullah kahwaji . 2024-11-13

MORE AT Google

Very good place for tasting the Turkish food. Atmosphere is fine 👍🏻

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Kadir Kahraman . 2024-11-13

MORE AT Google

We had the perfect mezze lunch - Kazan is recommended for people who want to TALK to each other- soft background music - great acoustics - you can hear what your friends are saying. Beautiful toilet on ground level and delicious food.

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Frankie Lorry . 2024-11-07

MORE AT Google

Always a delicious meal with first class service

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Emily Fox-Green . 2024-11-01

MORE AT Google

Food is below average for turkish restaurant. Small portions. Rice and salad coming with the mains were dry and tasteless.

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Stoyan Todorov . 2024-10-30

MORE AT Google

Pleasant evening in Kazan at around 6:30 with a friend. Loved the dim light and faint music in the background vibe - definitely helped unwind after a busy work day. I didn't check the menu beforehand so was slightly surprised about how pricey it was.. but the food is quality and the service is speedy so I guess as a whole, it was worth it. Would be great to have a smoothie option or at least diversify your nonalcoholic drink section. But overall pleasant restaurant with good food.

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Asma . 2024-10-29

MORE AT Google

The food is the very definition of mediocre, though the revolting chili sauce deserves special mention. Service and everything else fine.

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Toblerone Garfield . 2024-10-27

MORE AT Google

Sehr netter Service und das Essen war wirklich sehr gut. Tolle Vorspeise, für Vegetarier flexibel zu bestellen. Hauptgang frisch zubereitet und anständige Portion. Beim nächsten mal gerne wieder! Reservierung empfohlen

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Samy . 2024-10-27

MORE AT TripAdvisor

We were surprised by the atmosphere of the restaurant, Mr. Sebastian welcomed us very warmly. The food was delicious, appetizingly presented. Very nice and pleasant atmosphere, great service. We will definitely go back there again. We highly recommend visiting this place. Monika&Tomek.

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Monika Mała . 2024-10-26

MORE AT Google

The food is delicious, the service is excellent, the prices are average, it is worth a visit again 👍

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kemooo1979 . 2024-10-23

MORE AT Google

I'n very fond of Turkey and its food, so pleased to find this place. A bit surprised to be greeted by a Polish chap, (!) but some of the sytaff were Turkish and the food seemed very authentib - but better cooked than mu experiencem and served hot! Bunch of us had the full -om " Ottoman Feast" - some of everything. The cold meze were the standad set, but as good as I've ever had. We were a bit thrown by the hot meze courses all arriving at one - a daunting quantity of meat! - but it was all beautifully done, washed down with Tukish beer. Outstanding!Bu

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dw842 . 2024-10-21

MORE AT TripAdvisor

Ogni volta che vengo a Londra non può mancare una cena nel nostro ristorante preferito. Piatti ottimi ed abbondanti Personale molto cortese Posizione facile da raggiungere

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Monique . 2024-10-18

MORE AT TripAdvisor

This is a fairly smart place. We were placed on couched seating in a corner which I personally dislike as you have to slide in and out of your seat and it feels claustrophobic. We were given complimentary bread and olives at first. Clearly one can only speak to the quality of what was ordered not the whole menu but this place is typical of other Turkish and Mediterranean restaurants (grilled meat, set platters, limited vegetarian and vegan choices). We ordered jackfruit kofte, falafel, lentil soup, chicken shish, vegetable moussaka and mint lemonade drinks (plenty of alcoholic drinks available). I only enjoyed the jackfruit kofte. Dessert was better with a good selection on offer, again typical (baklava etc.). We had firin sutlac and ice cream. I recommend the former which was lovely especially with an English tea. The service was adequate but after being given the bill the waiter vanished without having presented the card reader so I had to fetch the maître d. The restaurant is not as lush as I would expect for a Turkish place having been to Istanbul before and I disliked the distinct lack of classical Ottoman music being played. This prevented the proper ambience from being present in the restaurant and instead the incessant conversations of the other diners was all I could mainly hear (plus at one point a baby was screaming) other than when talking (discreetly) myself. Whilst I didn't use the bathroom facilities myself I was told it is very small and claustrophobic. A 12.5% service charge is automatically added to every bill requiring you to ask for it to be removed which is somewhat embarrassing for customers. This is not an honourable way to treat diners.

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Fatimah Johnson . 2024-10-13

MORE AT Google

We had a fantastic pre-theatre lunch. The "healthy lunch" was a real treat, made up of lots of lovely things.

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Gayle Monk . 2024-10-13

MORE AT Google

Very good and hearty meal. The personnel was friendly and service efficient. Well situated. I recommend the mixed starters, delicious.

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Paul S . 2024-10-12

MORE AT TripAdvisor

Good Turkish food, and calm environment

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Nadia M. . 2024-10-09

MORE AT Google

This had wonderfully delicious food! Everything was seasoned and cooked well! The lamb was especially good in my opinion. However we enjoyed it all! The mezze is nice if you want some refreshing dips. The mixed grill was good for trying various things. The sultans grill comes on a good platter which was just plain fun! The desserts were good! Very different and interesting to try so that was nice. The service was excellent. They were super attentive and made sure to give us anything we needed. The atmosphere was fitting for a Turkish restaurant. It was fairly quiet but it made for a lovely evening. There was plenty of room in the restaurant as well!

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Sara Melow . 2024-10-09

MORE AT Google

Ordered the set menu with the burger and the meat was not cooked properly. Half the burger was still pink and uncooked.

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Ethar Al-Bayati . 2024-10-07

MORE AT Google

A lovely Turkish restaurant. Nice food and service. Kebabs and koftas are amazing 🍢🥙The restaurant is cosy with a Mediterranean feel. Prices are around average for this area. The number 24 bus stops very close. Relaxed atmosphere and vibe.

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Christopher Griffin . 2024-10-06

MORE AT Google

Fantastic! Great food and friendly staff

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Knut Røyem . 2024-10-03

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Came here for my birthday. We where seated straight away. Staff are very attentive to your needs. Restaurant has a relaxing ambience. Cocktails are amazing and the food delicious.

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Anne Everard . 2024-10-03

MORE AT Google

Close to Victoria Station and hotel area. We went for dinner one night and the food and service were excellent. We liked it so much that we repeated the next day. Quiet environment to enjoy food. 100% recommended.

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J.Marcos Fernandez . 2024-09-29

MORE AT Google

Went for dinner with friends. Cozy place and good menu.Food was great. Ordered the tasting mezze platter and lentil soup. For the main two people can share a platter. Service was excellent. We had Parth as our server and he was very attentive and made our dining experience good. Would definitely recommend this place.

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PriyaBatr . 2024-09-28

MORE AT TripAdvisor

One the best Turkish restaurants I’ve been! I’ve tried grilled cheese, borek as starters, and chicken shish as a main. Food was delicious and our waitress was friendly and helpful. Of course we didn’t leave without dessert. If you don’t sweet baklava, syllabub is a good option. I quite liked interior and cozy ambiance. Also enjoyed the fact that music wasn’t too loud and we could easily chat. Definitely come back at some point!

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Larina Wilson . 2024-09-26

MORE AT Google

Fabulous food friendly helpful staff in a beautiful restaurant.

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Eddy Hammerton . 2024-09-12

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Fabulous food friendly helpful staff in a beautiful restaurant.

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Eddy Hammerton . 2024-09-12

MORE AT Google

Beautiful location for ottoman/ turkish food in London Victoria. Price was definitely worth it, left feeling full. Forgot to take pictures of food

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Gizem Y . 2024-09-08

MORE AT Google

Beautiful location for ottoman/ turkish food in London Victoria. Price was definitely worth it, left feeling full. Forgot to take pictures of food

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Gizem Y . 2024-09-08

MORE AT Google

Arrived quite late in the evening but no problem with entry. Seated by very friendly servers. Food was absolutely delicious with good portions and well presented. The wine menu is very good too and has a great selection of spirits. The bill was slightly more than we expected but felt it was worth it due to the location and the fantastic friendly staff and felt under no pressure to leave after we finished our meal. Thank you to all the staff for a lovely evening.

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Andy Paul . 2024-09-01

MORE AT Google

Delicious food and great service.

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masooma bari . 2024-08-31

MORE AT Google

I went for my birthday, everyone was very professional and receptive, and they gave me a traditional dessert with rose ice-cream as a courtesy. Thank you for the lady who served us all night. Everything was delicious, I had a ribs, which they cook for hours, it's delicious!!! Very tasteful. But my uncle and aunt didn't like the falafel, they said it wasn't tasting well. My brother had a burger which chips, my cousin a soup, and the rest of them I don't remember the name of the places I'm sorry. But I do recommend this restaurant, as a calm place with instrumental music only, low lights and calm people too, I felt very welcoming and happy there.

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Bianca Simoura . 2024-08-29

MORE AT Google

Super find! We had a gorgeous meal here before heading off to the Theatre, the cold mezze, lamb and chicken kofte and the baklava with rose ice cream, absolutely delicious! Service was fantastic and very reasonably priced - will definitely visit again when next in London! Wouldn't hesitate to recommend.

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Zoe G . 2024-08-20

MORE AT TripAdvisor

My partner and I had a table for his birthday celebration yesterday evening. We were warmly welcomed and seated promptly. Alam, who looked after our table, was incredibly friendly and attentive. She was also very helpful with the menu. We really appreciated the surprise birthday dessert with a candle! The drinks and food were beautifully presented and tasted amazing. The portion sizes were perfect, not too big or too small. It was definitely worth a visit, and I strongly recommend it!

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Phithakphum Sarakham . 2024-08-15

MORE AT Google

Excellent restaurant, lovely food. So rare to find a good independent restaurant in central London serving good food at reasonable prices. We were a group of 6 friends who all had the Healthy Lunch menu which is fantastic value - a good choice of dishes, well presented, accompanied by lovely hot Turkish bread. The baklava with rose ice cream is the perfect dessert. And a big plus for us is that there wasn't loud background music. Staff are pleasant, helpful and not overbearing. Will definitely go back.

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WestH . 2024-08-13

MORE AT TripAdvisor

12.5% service charge!? We tried the kofta kebab and chicken, and the quality was very poor - undercooked inside and burned outside. We couldn't even eat the main course (only managed the starter) but still paid over £150 for three of us! Not recommended, and we won't be returning. P.S. This is not a true Turkish restaurant!

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Sam Fairley . 2024-08-10

MORE AT Google

Nice surprise in pizza dominated area. Authentic dishes and super helpful staff. A bit pricey but you discover new flavors.

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YesWeCannes . 2024-08-07

MORE AT TripAdvisor

Great restaurant and fantastic quality of food. I had a booking on Fri 26th July at 7.15 pm for ten people. The complimentary bread was warm, and tasty. We all ordered different items as the menu had a vast amount of choice from meat, fish to vegetarian. The drinks including the cocktails were lovely . Thanks for great customer service by Hamza and others. We all had a great time and highly recommend it. I will definitely return to try another meal. Thank you

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Nards R . 2024-08-04

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Delicious food. Great service. We had the pre-theatre menu. Amazing flavours. Lovely cool restaurant on a hot day. Would definitely recommend Kazan.

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Jennie H . 2024-08-01

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Food was delicious, the babaganoush was amazing and fresh. Would highly recommend the Turkish lemonade

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FM-N . 2024-07-27

MORE AT Google

Excellent Turkish restaurant by Victoria station. So happy I visited 🥰

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Sana McKenzie - Real Estate Broker . 2024-07-25

MORE AT Google

Very good food and lovely staff. We had booked a table of 11 and we were served quick. Really enjoyed & recommending!

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Andreea . 2024-07-24

MORE AT Google

Great authentic food and nice staff!

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Edoardo Morgante . 2024-07-16

MORE AT Google

Great place for dinner with colleagues

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Randall K . 2024-07-13

MORE AT Google

Lovely staff and as always fantastic food

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Susan Large . 2024-07-11

MORE AT Google

Amazing food the service is 💯 ace was a lovely waiter he made sur every is good thankyuu i will be back again

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Kawtar Azzouz . 2024-07-11

MORE AT Google

Very tasty food and good sized portions. Friendly efficient staff.

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Rich Higgins . 2024-07-09

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Excellent meal and service. 14 of us for a 60th and it was superb. Highly recommend

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alan pearson . 2024-07-08

MORE AT Google

Delicious food and fast service..

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Manal Asiri . 2024-07-07

MORE AT Google

It is very successful both in terms of taste and atmosphere. The food is delicious, the service staff is friendly. Ideal for an enjoyable meal.

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Kerem Akbaş . 2024-06-30

MORE AT Google

Have been coming to Kazan for a number of years. Have always had lovely food and great service. Been there twice in as many weeks! And will be returning.

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Mark Parrett . 2024-06-25

MORE AT Google

One of the best restaurant experiences we've had - and for such reasonable prices! Consistently outstanding.

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Lina Toth . 2024-06-20

MORE AT Google

Arriving London a Tuesday afternoon and was looking for a restaurant in the neighborhood of our hotel. Chose the Kazan as we both enjoy middle eastern/turkish food. Chose a set menu with both cold and warm starters and a variety of meat for mains. Service very friendly and food came to the table fast and was very tasty. Only minus was that the waitraiss had a stainy sweater and that does not give a good impression in such a nice place.

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Torunska . 2024-06-19

MORE AT TripAdvisor

Perfect for a family gathering. A warm welcome and delicious food as always.

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Anna Hirst . 2024-06-18

MORE AT Google

Great food & great service! Particularly impressed as I inadvertently choose a dish that contained dairy (I'm intolerant to it!) ... when I noticed they exchanged it for something for suitable with no quibbles ... this was much appreciated!

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Simon H . 2024-06-14

MORE AT TripAdvisor

Very tasty food and service was very nice

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Ibrahim Al Abri . 2024-06-11

MORE AT Google

Good food, courteous service and very good value for central London. Ideal if you want a quick bite at a reasonable price.

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Travelcritic30 . 2024-06-08

MORE AT TripAdvisor

Fabulous food, mezes, vegeterian options, super nice to us and our kids. Highly recommend!

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Ian Hu . 2024-06-07

MORE AT Google

My wife and I were staying at a hotel in Pimlico and ate here on our first night in London. The food was very good and the service was excellent.

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bravotangomike . 2024-06-04

MORE AT TripAdvisor

Lovely service by a nice lady. Food was good, atmosphere could be better

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S Patel . 2024-06-01

MORE AT Google

Very nice food and for the price its worth it

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Ehsaan Miah . 2024-05-29

MORE AT Google

Several visits (4) made since June 23 the most recent in May 24 with my wife. Previous visits have been work related. Overall the restaurant is very good, food and portion size is excellent. Location is also very good being about 5 minutes from Victoria. Two visits made in May 24 and the only disappointment was the service, seems there is a high turnover of staff and there were new staff on both occasions. I appreciate that this is not the fault of the staff but the restaurant needs to provide the training and support to ensure a smooth service. My last meal that was a lamb specialty served with yogurt was also not up to much. But as I said previous times I’ve been impressed with the food.

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Travel Me . 2024-05-29

MORE AT Google

We had the pre theatre set menu, very good value and lovely food.

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Kirstin Kyle . 2024-05-22

MORE AT Google

Food wasn’t great to be honest, service was okay. Wouldn’t come back.

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Rick M . 2024-05-21

MORE AT Google

Food is delicious but service takes a long time to arrive. Also, although it was stated as a Turkish restaurant, the music playing really disturbed me and I asked for it to be changed, but I was told that this was the concept. If I wanted to listen to Indian or Arabic music, I would go to those restaurants, not a Turkish restaurant.

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Yunus Emre Polat . 2024-05-20

MORE AT Google

Excellent food, great service, friendly staff, and not overpriced either. Matches the quality you get. Recommend! Will definetly eat there again if we are nearby.

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Åse A . 2024-05-18

MORE AT TripAdvisor

Excellent food and service. A bit noisy as it was packed by the time we were walking out, but we managed to get a table without a booking be walking in at 6:30 pm.

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Aamir Khan . 2024-05-14

MORE AT Google

Went for lunch before a show. Food was so amazing so tasty. Service was really good and would definitely be going back again. Price was really good.

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marie moss . 2024-05-12

MORE AT Google

If you want a tasty authentic meal you can’t do better. Great for gluten free travelers and such warm service. We had lunch here before seeing Hamilton. Perfect x

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Anita O'Hara . 2024-05-12

MORE AT Google

Hello, I am Elif, my son, Ahmet Emre Karabıyık, can I work with you? He is an experienced waiter at Barut Hotels in Muğla, Fethiye. He speaks English very well.

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Elif Karabıyık . 2024-05-08

MORE AT Google

A fabulous Turkish restaurant in walking distance of Victoria. We've been visiting for many years and it's always a hit. Very highly recommend!

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Simon Derungs . 2024-05-06

MORE AT Google

Requests: Shish tawook with rice 10/10 Hummus 10/10 Falafel 10/8 Potatoes 10/10 Baklava 10/10 The food is excellent The service is fast The restaurant is crowded 😍 I don't blame them

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bdoor Alobisi . 2024-04-26

MORE AT Google

Food was delicous the food was quickly at the table and the server was kind

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Floris De Vries . 2024-04-20

MORE AT Google

Good Turkish food. Better than some meals we have had in Istanbul. House white wine is good and service attentive. Not busy for a long Sunday lunch.

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John C . 2024-04-14

MORE AT Google

It is always an exceptional experience at Kazan. The servers are very attentive and meals are delivered in a timely manner. Whilst waiting for our meals, we are given Turkish bread and olives, our Aryan we tried here is some of the best I’ve tasted. The meals are yum! Completely, unpretentious and perfect for casual dining of a great quality. Thank you.

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Melissa Goodwin . 2024-04-10

MORE AT Google

Nice ambience, food tasty and decent price. In the main staff were good and would have been 4*. However, as soon as we finished our main meal, whilst still drinking one of the staff started wiping down the tables while we were still sitting at the table drinking, we had not even looked at the dessert menu and were considering having cocktails. The smell of the disinfectant was so overpowering it made me cough. We asked for the bill and had cocktails elsewhere. Not good. Its good to see they wipe the tables down but this should be after the customer has finished and left.

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Corl . 2024-04-09

MORE AT Google

Great service! The staff were attentive and kind and offered to charge our phone as it was low battery. Delicious food and cocktails.

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Ayla G . 2024-04-07

MORE AT Google

Small but very good restaurant. My husband and I both had grilled meat and it tasted very good 👍🏻 The bread and dip were also very tasty.

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Diana Süslü . 2024-04-04

MORE AT Google

Disappointing. I used to eat here a lot but I won't go back. The borek and the liver I had were both greasy and the liver was bitter. Baklava was OK.

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Sevenoaks19 . 2024-03-30

MORE AT Google

Truly excellent! Fantastic lamb and courtesy. Excellent service!

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luciano rebaglio . 2024-03-30

MORE AT Google

Busy restaurant in London. The choice and quality of food was excellent. The staff were attentive and the ambience was lovely. I can certainly recommend.

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Sue James . 2024-03-27

MORE AT Google

Lovely food and great service. Very nice experience.

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Chris Bourne . 2024-03-25

MORE AT Google

Absolutely fantastic food and service! Usually I'm looking to get out of a restaurant as soon as I have eaten but not here...no no no...I was do relaxed and chilled I stayed for nearly 2 hours picking at my food hoping it would never finish! 3 course dinner for two ppl with drinks(several!!) and lentil soup aswell all for £100 in central London... can't go wrong!

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A.J. . 2024-03-17

MORE AT Google

So delicious. Their lamb cubes are worth trying as well as their hot mezze platter.

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Asilah Fadzil . 2024-03-12

MORE AT Google

Had lunch there a few days ago. Excellent food & service. We had the special Kazan & also mixed grills & wings. Meza was full of different dishes. And excellent VFM Will return again very soon.

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Jeffrey Nailery . 2024-02-23

MORE AT Google

Lovely food, good portions. Even as someone who rarely drinks alcohol, the lychee martinis are irresistible!

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The SpelCheq . 2024-02-21

MORE AT Google

Food was nice, lamb Shank had far to much tomato sauce with it and supposed to be on bed on vegetables,( 2 pieces of carrot.) Prices reasonable for the area, service was good.

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stephen redgrave . 2024-02-20

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Brasserie
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Table booked for 17:45 for a concert which began at 19:45 - as I thought two hours would give us enough time to eat and get to our seats in plenty of time. However, I had not banked on the poor service and bad food. The £44 bottle of white wine was warm not cold. The starters were cold not warm. The main course was not quite as expected. The menu said “Roasted crown of Norfolk turkey, apricot and sage stuffing, root vegetables, Brussels sprouts, chestnuts, garlic and herb roasted potatoes, Yorkshire pudding, pigs in blankets, sherry jus” – the turkey roulade with the stuffing was fine, the roast potatoes were fine, however there were no “pigs in blankets”, there was just one “pig in a blanket” all the other vegetables looked as if they had all been put together in a food processor and blitzed – so there were no identifiable individual vegetables. My dessert (a delicious-sounding “Chocolate orange, chocolate mousse, burnt orange jam”) tasted of nothing. My husband’s dessert (supposedly “Mulled wine poached pear, vanilla ice cream, chocolate and pistachio crumb”) was so hard that he had to cut it with a steak knife! When asked if we wanted our (included) coffee with or after dessert, we both said “after”. The coffee then appeared “before” the dessert. The waiter and maitre d’ were not communicating with each other, which meant that they were both asking us separately if we wanted water, order drinks, give our food orders etc. The service was very slow and confusing. The first bill included a £26 tip, which I declined to pay as the service was so bad. The bill was taken away, the service charge removed and the cost of the desserts was removed, but we were kept waiting for about 20 minutes until the revised bill was returned, by which time the concert was about to start. They insisted we were given a free glass of wine to make up for their lapses. Afterwards there was a horrendous queue to use the loos, so we just managed to get to our seats with about 30 seconds to spare before the concert started - having made everyone in the row stand up in order to get to our seats. Thus we finally arrived in our seats very cross and completely stressed, which completely spoiled the atmosphere for us. I found the actual space a bit like a high-ceilinged barn – lacking in atmosphere and not the intimate, expensive restaurant I had expected. I would recommend anyone else planning to eat at the RAH, to eat at Verdi, where we had previously had an excellent meal with extremely fast service and give Elgar a miss.

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4.3

20887 Opinions

location-icon25 Swallow Street
Brasserie
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Argentinian restaurant, one of the best restaurants in London, worth a visit. Thank you to Mr. Dolph for his cooperation.