Katie's Tea Rooms in Cheshire West and Chester

Traditional and historic bistro type venue serving great and reasonably priced food in chester city centre. Good staff with delish deserts.

Had a deluxe afternoon tea gift and katies tea room was definitely a good choice the food was delicious the sandwiches had plenty of filling you get to chose a cake which was delicious plus a home made scone nicest strawberries also served a very nice glass of bubbly plus unlimited hot drinks Service was excellent only thing could say may be a issue is toilets on 3rd floor but they are extremely clean and a little curious shop to browse before you come back down

Lovely inside with the beams. Great value lunchtime special with soup and a sandwich for £7.50. Saw the scones with jam, butter and a generous portion of real clotted cream for £3.00 and returned in the afternoon. The tea is nice as well.

Popped in here for lunch while visiting Chester, very friendly staff, good choice of food and for me a good choice of gluten free options. Very reasonably priced too.

Gorgeous tea rooms, extensive menu, friendly staff, great service and quirky upstairs. We only had tea and scones but wow! Everything that came out from the kitchen looked so good. Wish it was closer.

Had an absolutely lovely breakfast today. Everything was hot, the tea was proper leaf with with an additional pot of hot water. The staff were attentive, and orange juice was so refreshing. Couldn't fault it. To the owner :- get a big sign out in the morning advertising your breakfasts, we wondered up and down til we actually saw someone eating a breakfast through the window. Just a lovely tea room. Thank you.

Only popped in for tea/coffee but both were very good and the Earl Grey consisted of tea leaves rather than tea bags - a bonus point! Service also was excellent.

A fabulous menu - something for everyone. And excellent value for money. My son said his chocolate fudge cake was the best he's had and the portions were very generous

Friendly staff with a smile. Food was lovely, we had a ploughman's lunch. Very reasonably priced too. Worth a visit when in Chester.

First time in cafe which is in a 14th century building. Substantial menu. I ordered grilled salmon with broccoli and new potatos. My partner tuna sandwiches. Both means were delicious an d very affordable Home made hot apple pie and custard followed. A good variety of tea and coffee is available. Staff very friendly. No complaints whatsoever and definitely a must visit cafe in Chester. 5 stars plus.

Me and my family have been to this cafe several times and we’ve had a good experience, lovely food and friendly staff. But recently me and my dad went and came away disappointed. They didn’t have what I first ordered so eventually went for the vegan breakfast, which was just average, the plate was swimming with baked beans and I’ve never seen mushrooms like them which was such a shame since they’re one of my favourite items on a breakfast- such a dark colour, small and wrinkly. My dad ordered the Cajun chicken which he said was on the dry side and the salad could have done with some sort of dressing. Although the staff were lovely no one checked up on us during our meal even though the place was quiet. We did say the mushrooms weren’t good at the end and got an apology. Hopefully this was just a one off

We liked the look of this quaint tea rooms as we walked by looking for a place to eat breakfast. We received a warm welcome and they were happy to create an item of food that was not on the menu, all you need to do is ask. The food was presented well and tasted nice, we were never rushed and the price was reasonable, would definitely recommend.

Everything good and drink wise was perfect. Loose leaf tea with extra hot water, divine scones with cream and Burt and jam. Cheap jam but hey that's the best sort with scones and cream! Fantastic service. Get a new carpet and it could be the Ritz!

Situato nel centro di Chester è stata una piacevole scoperta! ‘Full Afternoon Tea’ stupendo, in versione GF. Non serve prenotare, è sempre disponibile. Il personale di sala è molto gentile. Una tappa imperdibile in questa deliziosa città!

We had been here before and decided to stop for lunch. First impressions were good, we were shown straight to a table which was cleared for us and the order was taken promptly. After that it was very poor. We had only ordered one drink - a glass of tap water - which took about 10 minutes to arrive. We waited for our food...and waited. At one point a member of staff checked if we were waiting for drinks/food and we said food. After 3 people who ordered before us had been served theirs (by now it was about 25 minutes since ordering) we asked where our food was and were told the member of staff would check. No one came back to us. When the people at the table next to us (who came in and ordered well after us) were served their food we decided to give up and cancel our food. There was no apology and no updates during all our time of waiting. Really disappointing and we won't return when in Chester.

Katie's is located in an historical building with interesting architecture. It spans several floors so there is more room inside than there first seems. The food was nice enough but nothing special. The Chester blend tea was nice though. Overall it was a pleasant enough experience.

Called here whilst on a shopping trip in Chester . I had a full English ant wife had chicken . The breakfast was the best I’ve had in a long time and fried bread was a nice bonus ! . The staff where lovey and I’ll be calling back

Our lunch was delicious. Liver and onions, we asked for chips instead of mash which was not a problem. Fresh broccoli and carrots, not frozen, hot food and everything well cooked. Tea was fresh tea not tea bags. The staff were lovely, friendly and they smiled! It was very good value for our money and we will definitely recommend.

Place full of character from the 14th Century. Club sandwiches were ok but were served on bread instead of being toasted and without egg.They were served either crisps (a little stale) and salad. However, was a generous portion but a little pricey at £9.95. Service was excellent. Staff were very friendly and polite.

Came here for afternoon tea with my partner, for the price of a pot of tea, (3 cups), a coffee and 2 breakfasts it was absolutely amazing. Paid just under 20 pounds and the service was fantastic. The tea rooms are very cosy and quaint, absolutely beautiful building. The waitresses were so lovely and we will definitely be coming back :)

Maybe I rate this low because my expectations were so high after reading other reviews. The ground floor looks nice however as you go to the higher floors, you can see that the place needs a deep clean. Lots of dust and extremely old carpets which could also do with a clean. The food was below average. Not awful but definitely not as good as something that you could make at home. The cafetiere coffee was not nice. The toilets are quite far away, not an issue as this is the nature of these old buildings but it is something to bear in mind if you are with children. There are some odd trinkets and bric-a-brac for sale in one of the rooms which you pass through to get to the toilets. I'm not sure why as it doesn't add anything positive to the overall experience. My bottom line with all places is "would I visit again?", sadly not as I really wanted this to be my go-to café.

We booked an afternoon tea for two which was a family gift. Just beautiful …sandwiches, scones, cakes, strawberries and dipping cream, tea/coffee. We well presented by lovely staff. The building is also very interesting and much bigger than expected. Very highly recommend.

One of the oldest tearooms in Chester exceeded expectations! A traditional tea room in the heart of Chester. Good quality food with an immense choice from salads to steak! Beautifully served tea & extremely helpful staff.

Been visiting here for the past 6 months quite regularly and we have always had a great experience. The team at Katie's are always really attentive and friendly. The food is fantastic we can't recommend the full English enough, especially the bacon. If you're after a dessert then the chocolate fudge cake is to die for, this cafe is one of those places you visit and eagerly can't wait to come back to :)

I’m not one for afternoon tea, but Katie’s blew my mind in terms of portion size, speed of service and quality of food. We legit struggled to finish our afternoon tea and that’s saying something, but I like to think you need the calories ascend the 28484949 steps needed to get to the toilet as that building is shockingly huge! You just don’t realise how big those old townhouses are until you’re navigating them trying to find somewhere to spend a penny. In future maybe I’ll starve myself the day before the next visit so I can have a chance of not taking stuff home in a doggy bag.

My wife received a Voucher for her Birthday that our son had purchased online 'bubbly high tea'. Process really easy and booked by telephone for 3 weeks time on her actual birthday. Staff were really friendly and attentive. The voucher allowed us to have in total 2 glasses of proseco, 6 sandwiches, 2 cakes, 2 large scones with pot of jam and cream, followed by selections of Tea or Coffee. Everything we ate was perfect and my Brazilian coffee was best I have ever tasted. Best part was we didn't pay anything as gift voucher covered everything. We were so full we had to walk around Chester walls and didn't eat again all day. Definately will go there again and try their breakfast when visiting Chester in the future.

I'd booked for vegan afternoon tea here for two. On arrival we were greeted by a lovely young male member of staff who was very polite and informative of what was going on and what we needed to choose on the menu ourselves. First, the tea came over. Little disappointed it was in two little metal style teapots instead of a proper teapot. The handle on these were so hot being metal that my friend burnt herself pouring it. I think we got two cups of tea out of these each. I was probably expecting a bit more tea than that for the price...bearing in mind how small the cups were as well. The sugar were sachets like in a b&b rather than cubes. The waitress brought our milk over. She said the square jug was oat milk...I smelt the other jug of milk and had to call her back asking what it was? She informed me it was normal cows milk. I said we didnt need that as it was obviously vegan afternoon tea?? She looked at me a bit weird...This shouldve never happened. Luckily I smelt it first and have no allergies. The food arrived....sandwiches very mediocre. Basically two slices of bread each cut into 3 finger little sandwiches. The cheese one was impossible to eat...just completely fell out the sandwich. The scone was fine..nothing amazing but okay. What was strange was they asked if we wanted to wait for our cream as it will melt. Turns out it was just vegan squirty cream in a small dish? This really disappointed me, as for the price you are paying a better alternative could've been used. For example oatly cream which could be whipped...there are so many better vegan cream options. But, to top it off...the choc fudge cake was absolutely horrendous!! Vegan afternoon tea has to be booked in advance...so when you do that I dont expect to get a slice of cake this stale and solid!! It was literally like knocking on a brick wall!! Worst cake I have ever had and wouldve expected the cake to have been fresh in that morning to be honest. £33 quid spent on the worst afternoon tea I could probably imagine and was clearly done on a budget at least a 1/3 of that. Safe to say I wont be going here or recommending it to anyone else. Certainly a let down for someones Birthday. I had to apologise!

Excellent service and excellent ploughman’s lunches. Quality food , freshly made with a choice of ham,Brie or Cheddar Cheese.(maybe a boiled egg x2 as another choice?) Definitely recommend.

First time we've visited this charming tea room. Lovely atmosphere, great, varied menu with attentive staff. Two of us had soup and a sandwich and I had sandwich and a side of chips , everything arrived quickly and was tasty, fresh and hot. The place itself was airy and spotless. We will definitely return again and recommend that you give it a go too.

A lovely afternoon tea experience in a lovely building with loads of character. Very nice staff and very helpful. We had the vegetarian option on our afternoon tea and they were very accommodating with egg mayonnaise and cheese sandwiches with a cream scone and cake of our choice. A nice cup of cappuccino too. Good value and although the toilets are on the top floor, it’s worth the walk to see more character of the building. Well worth a visit here.

A friend and I went for afternoon tea. It was the best we've ever had. Everything was beautiful and fresh. Staff were really friendly and helpful. Definitely recommend and we will go again

Afternoon tea with a group of friends. Telephoned to book. Spoke to a very friendly lady called Debbie. Al booked over the telephone. Arrived at the tea room and welcomed by friendly staff. Afternoon tea came individually. All special diets catered for... Beautiful very old...

Visited just before 1pm today and got seated as it was relatively quiet and before a lunchtime rush. Asked for soup & sandwich (cheese + tomato chutney) on brown, server offered the bread roll that came with the soup but I declined as I was...

My mum and I stumbled upon this little place hiding from the rain and so pleased we did. We had two afternoon teas, and they were delicious. Great value for money and very generous portions

Having looked at previous reviews I had booked a table for the afternoon tea and we were early but they were able to fit us in. The service staff were helpful and gave recommendations with a genuine smile. The 'Afternoon Tea' arrived and we were...

We ate here in January 2023 after a recommendation from a friend about gluten free food. We were very impressed most of the menu is gluten free and the service was excellent. Reasonable prices and value for money portions. Can't wait to return.

Visited with a group of girlfriends last weekend. The menu was varied and reasonably priced - everyone was happy with their food and Tom could not have been a better waiter. The only downside was it felt that the toilet was in the next town...

We were trying to find somewhere for lunch with GF options and eventually found Katie's. The staff were very friendly and helpful and the food was really nice, especially the GF treacle sponge pudding.

They have plenty of options so no matter what dietary restrictions you may have you should find something you'll enjoy. Plus the staff are extremely friendly and they will happily go the extra mile for you. This is the best tearoom in Chester.

We were passing this tearoom and thought we would pop in for a cup of tea and scone .We didn't actually get to order anything as walked out after 10 minutes . Customer service was appalling. We went to sit at a dirty table and...

We had lunch here on a saturday ad the food was very tasty the staff were lovley and i would go again, the only downside is that the toilets are two floors up but they do tell you that in a sign as you go...

I've been here a number of times now, I'd almost say I was a regular. Their breakfasts are probably the best in Chester centre, I also love their toasted sandwiches (Welsh Rarebit or the cheese & bacon are my two favourites), but above all else...

Lovely quaint tearoom in Chester stopped for light lunch each of us had sandwiches made fresh to order and were delicious. Coffee also hot and well presented, staff were quick and pleasant we will definitely return

The first thing I really loved about this place is that the tea is served perfectly,just the way I like it,made with proper tea leaves and not from tea-bags,and with an extra pot of hot water to dilute the tea as it gets stronger.The Eccles...

My friend and I popped in for lunch on our last day in Chester. It is truly a lovely tearoom selling a variety of sweet and savoury treats. The building itself is really interesting to from a historical point of view, Staff were very friendly...

Stopped in Katie's a few times the food was lovely from the breakfast to the scones , the service is amazing quick very polite, definitely will go back when I'm in Chester next , Glen and Nicky

Nice place, friendly staff and the best scone I've had in years. Highly recommended . Proper leaf tea as well.

Poped in for a light lunch which was good. A nice sandwich and strong cup of tea. The place and staff were very welcomeing and the service was great.

Me and my friend went here for dinner when we were visiting Chester, a lovely little tea room good food, lovely friendly staff, lovely quirky building.

Took the grandkids for lunch here today. They both said it was the best pizza they had ever had & they have eaten a lot of pizza 😂😂 food, puddings & service were excellent. Staff were very friendly & lovely with the kids. Highly recommend...

We found this lovely little gem whilst walking around Chester looking for breakfast. Staff were great, so attentive and the breakfast was great, as were the mochas we had. 10/10.

Very welcoming cafe in a centuries old building. Very quirky and interesting. Had 2 cream scones with coffee. Absolutely delicious. Excellent friendly service. Recommended.

Seated straight away then left to sit while three tables that came in after us had their orders taken. Then the table next to ours was cleared and a couple sat down and order taken straight away. We decided to leave. Seems most of the...

Dived in here this week for a late afternoon cuppa and cake. We have visited before but never posted a review for some reason. They have a special drink and cake deal from 3-5pm for £4.50. The drinks came in proper pots to pour yourself...

The Tea Room looked like a nice place to stop, what a super decision that was. We were greeted on arrival by a friendly member of staff. The tea was nice, the cake moist and tasty. The building is a quaint place (as long as...

Popped in today for lunch whilst on a weekend away. We were seated promptly and the lovely young waitress took our order. Rib Eye steak for £12.95? What’s the catch? No catch, it was lovely. A very busy and bustling cafe on a Saturday afternoon....

Had afternoon tea here yesterdayJune 9th. Absolutely wonderful, Service was excellent ,Staff very pleasant and polite, also very helpful, Nothing was too much trouble. Now food,. This looked special. served on a three tier stand.

Have visited this place several times over the years and have always been satisfied. A recent visit didn't disappoint - especially liked their lasagne. Located in an interesting historic building in the centre of Chester. Bit of a trek up staircases to reach the toilet...

My friend and I had the lunch time special. It was well priced unlike the chain food establishments. The. Starters and main course were superb. We also decided to have plum tart and custard. Scrumptious. Staff were caring and attentive and were eager to please....

I had lunch today at Katie’s Tea Rooms on a visit to Chester. It has a much bigger choice of food and drink than the soulless chain restaurants nearby. Quick service and cosy surroundings. I had quiche with masses of salad and a huge glass...

Me and my mum love visiting Chester and when we last went and realised our favourite cafe had closed we looked around the town for an alternative. Well this place doesn’t look like much on the outside, but it is really lovely inside. So much...

Visited Katie’s tea room for afternoon tea. It’s always a delight to call in and this time was no exception. They have the best scones in Chester. Compliments to the person who bakes them. Very good value along with very pleasant staff in such a...

Loved this place. True, it wasn't FAST food, but it was DELICIOUS, and the very reasonably priced. We had the 2 courses for £10, or similar, for quite a late lunch. The whitebait and the pakora starters were lovely. We had a little wait for...

Popped into here for lunch. Had been before Covid and was impressed so decided to try again. The staff were very welcoming offering the seats available. The menu and drinks chioce were very good for a smallish eatery. Many call it a cafe but I...

Housed in the undercroft of a Grade 11 listed 14thC merchants house, with an assortment of ancient oak beams, original sandstone walls and a dominant sandstone Neo Norman arch (mind your head) Katie’s Tea Rooms has a classic range of tea room treats and a...

We went there for a Sunday lunch as the vegan menu sounding enticing (roasted tomato quiche, asian inspired burger, barbecue pulled jackfruit) and were gravely disappointed! The pulled jackfruit was drenched in barbecue sauce, salad without dressing, and half the plate filled with cold cheap...

Would highly recommend. We had a gift voucher given to us for Christmas so decided on Katie's Tea Rooms as our choice, so happy we dud..

Visited here with friends, the service and the food was really good value for money. I espeically loved the Baileys latte, so yummy. Lots of gluten free choices too. Will return.

Called in for a brew and cake, we sat near the window, we were seen to straight away and had scones with jam and cream, they were delicious. The toilets are all the way up the stairs but you are warned about this. Lovely place...

We had afternoon tea here on a buy a gift voucher for 2 which was a present Lovely place The afternoon tea was really nice and gluten free for me Plenty to eat Was served straight away And left alone to enjoy it Toilets are...

We arrived and we’re seated quickly , waited over 15 mins to be asked for our order . Waited another 20 mins for the sandwiches which came without our drinks . Asked 4 times for our coffees before they arrived . Food was mediocre at...

Excellent afternoon tea for 6. We went after we had a small intimate vow renewal and everything was perfect. We had Prosecco, tea and coffee and nothing was too much trouble for the staff

Called in here after a wander around the Christmas Market. We decided on just a snack as we were booked for dinner elsewhere later. I decided on a mince pie with cream and a Cafe Latte, my husband had a slice of carrot cake and...

Amazing afternoon tea, have never left an afternoon tea full up before!! Would definitely recommend!

I took my mum for a day out in Chester and as she had a gift experience, we decided to use it at Katie’s Tea Rooms for afternoon tea whilst we were there. On arrival, we were basically ignored until I flagged someone down. We...

The food was fine, but my tea was in a very dribblesome teapot. It leaked tea over the table, floor and, worst of all, over an expensive book I had with me. When I complained, the person I took to be the owner/manager tried to...

Such a lovely clean inviting tearoom. We called in for breakfast on our way to the train station after an overnight stay and what a lovely place. The service was very quick and the the breakfast was really nice. This is one of those places...

Had lunch here during a weekend away. My friend had the full English breakfast and said it was lovely. I had the rarebit but was disappointed - it was basically cheese on toast, not saucy or tangy and wasn’t particularly well cooked. The salad helped...

Found this place by accident, staff were very quick and courteous, breakfast huge and good value. Nothing overly fancy but if you want an honest big English breakfast it’s a pretty good feed. Was very basic in terms of decor but nice and clean and...

My friend and I visited this tearoom on a Friday afternoon in October and first impressions were ok. When you looked closer it was very dated however, we came to order food and drinks. I asked what the soup of the day was and was...

Found this tea room on a weekend break in Chester town centre. Best ever in my opinion. Everything prepared fresh and home cooked. Large selection, big helpings and cosy, clean cafe. Very reasonable prices and a good selection for us vegetarians. I ordered a jacket...

Popped into Katies' tea rooms for breakfast as lot's of other places open a bit later. Good service. We had two full English breakfasts which were actually really affordable. The food was average, I did expect better sausages! OVerall we'd go again.

We had a very enjoyable lunch. The food was good and very reasonably priced also the service was excellent.

Popped in here for tea and cake and so glad we did. The Victoria sponge was amazing and the blueberry muffin was warm and tasty. A truly beautiful building with so many original features. Staff nice and friendly. Well worth a visit.

No one answers calls or returns calls or emails ! How do they run a business . I had called in and was promised someone would get back to me if I left my phone number first

Visited here with my family. Sat down and waited and waited for someone to take my order, finally got a girls attention and she just disappeared the opposite way. Young man came over after a while and went to another table, the lady on it...

Had lunch there, fish chip and peas. My plate was overwhelmed with enough for 3 people, fish nice chips hard. Told waitresses about my chips very kindly knocked money off our bill. Lovely quient place and I will give it another try when next in...

Stumbled across this cafe whilst visiting Chester for a few days. It was busy but they fitted us in. Had sandwiches and a cappuccino for lunch. My husband had the baguette and latte. It’s very quirky and lovely the next day we sat outside and...

A disappointing visit. Food was fine so not a issue there. Staff on the other hand had no interest in serving. Asked if they sold beer they replied yes then walked off. Very difficult to get served. Very slow service. And one member of staff...

Called in for coffee/tea and cake. One of our friends had a delicious piece of Victoria sponge, but the rest of us chose a fruit scone with jam and clotted cream. The scones came warmed and were yummy. They have a big selection of teas...

My wife and I used Katie’s twice on our recent visit and were most impressed with quality of breakfast and standard of service. Breakfast was huge for a very competitive price of £7.50 and the staff were exceptionally courteous.

We called in today for some food at lunchtime. I ordered an all day breakfast but when it arrived it was very oily to say the least requiring me to mop some of the oil up with my napkin. I was unable to finish the...

OH where to start. I found Katie's Tea Rooms about 10 Years ago on a visit to Chester and it was Amazing, so much so i visited several times in the few months i was in the area. Returned with my Partner to visit Chester,...

Was well used by locals so it appeared to have a good reputation, which we experienced. Was welcomed immediately and a table found for lunch. Staff very helpful and informative. Good choice of food with some offers, with two and three course options. Food was...

We were looking for somewhere to eat in Chester for lunch and happened to come across this place. The food was really tasty and plenty of it. The menu is extensive with something for everyone's taste and reasonably priced. Staff were friendly and efficient. All...

I'd never been to Chester before and eyeballed Katie's, it's brilliant in there! Hubby and I were seated in the old store room from where the grain etc. was held hundreds of years before. I had the veggie Full English Breakfast and a lemonade. It's...

Came here for breakfast on a Saturday morning. Lovely staff from the moment we arrived, fast service & tasty and affordable food and drinks! Perfect for full English breakfasts! Little bit stuffy upstairs though so if you can, get yourselves down below where there’s a...

We were looking for somewhere to grab a lunch, something plain and basic, and ended up here. Really good sized menu, all reasonably priced. We both had ciabatta rolls, which had plenty of filling, salad etc... We will be heading back when we next visit...

Went for a cuppa and cake. Delicious scones, brownie and Victoria sponge. Great cafetierre of coffee and tropical smoothie. Very friendly service.

In a matter of 2 days went here twice. The first time for a cup of tea and cake, which was delicious, and a jug of hot water served with the tea - not often this is seen these days. Also had lunch of soup...