Kate's Kafee in Stoke-on-Trent

If there was 0 stars I would be putting that. The assistant manager Louis is so aggressive. Could hear him shouting at staff and delivery drivers. He needs to learn to respect others. Shouldn’t be at a customer facing job if can’t be nice to people.

Food was very mediocre , no serviettes or containers for sauce avaliable , no table service and food just given out in bags with no tray !

I don't go to McDonald's often but when I do I usually use meir as it's my closet and every time its bad. The wait times are horrendous and the food is usually cold when you do get it. Today I cancelled my order after 30 minutes of waiting. Staff were apologetic and they did issue a refund but unfortunately it wasn't the experience I was hoping for today.

Great food but ordered for the free item offer which didn’t come 😅

Ordered an uber delivery about 20 mins ago and ordered a breakfast wrap no sauce and pancakes. Pancakes came with no syrup and no sausage or a knife and fork when I got the meal with a sausage. Breakfast wrap came with sauce on. Also sent an oasis when we ordered two cokes..