Kate's Kafee in Stoke-on-Trent

Slow service, rubbish presentation but it is McDonald's and you expect this.....major flaw lately in all McDonald's within stoke is all of the delivery drivers congregating

Whenever I come here my food is always cold and never fresh! It is the worst McDonald’s worse than the festival site one the staff have no brain and don’t know what they are doing it’s ran by monkeys

Good food and brilliant service from friendly staff

Generally untidy alot of the time, i just go Festival Retail Park Mcdonald's or the Fenton one.

Had to change this from 5* to a 1 right after the refurbishment things have taken a plunge, it's not fast food anymore, you'll probably get food faster across the road at the hungry horse than here, absolutely ridiculous 30 mins wait.