Kaspa's Taunton in Taunton Deane

Food arrived on time but was cold.

£19.67 for a meal for one it’s a great joke also waited 1.40 min for it to be delivered. Very unhappy

This is the 3rd time in 2months of ordering from KFC that our order has been wrong or missing an item

The food was freezing cold. Couldn’t eat the chips or chicken

After waiting almost a hour with two hungry kids food arrived, felt like it was going to be boiling to then open it up and I had 6 pieces of what looked like to be from a budgee wing or something, very disappointed after spending 35 pound

first time user, brilliant thanks 👍🏼

could have done more chips and put salt in the bag

Chicken had been sat in hotplate far too long. Really dry

No gravy, no beans totally missing from my order I'm very disappointed

ordered 4 chicken strips only got 2 1/2 (one was very small)

Excellent quality order from KFC last night, and on time as well for delivery. Much appreciated, thank you very much 👍🏼

My food never arrived absolute joke

missing a can of drink should be 2 cans

Order was wrong, and just because you say it's gunna be over an hour, doesn't mean the delivery time is acceptable. it's all precooked. there's no reason for it to take over an hour to get KFC from down the road.

Extremely late, they kept changing the delivery time 6 times, 1h40m late from the initial order - NEVER AGAIN!!!!!

the only problem I only received 1 can of Pepsi instead of 2 cans

on more occasions than not, when ordering through the app, I seem to get mostly chicken drumsticks, although I enjoy them, I want a variety. on several occasions, I have been delivered nothing but drumsticks. if I went into KFC and asked for all chicken breasts, I would be told it's not aloud. does anyone else experience this.

don't order if you work in a hospital. they state delivered.. but won't leave the food you are dealing with a patient and can't give the code.

Much better delivery tonight from KFC this evening, excellent food, nice and hot, and bang on time. Thank you very much! Highly recommended 👌🏼👍🏼

Chips were absolutely stone cold they were inedible - bucket was also cold. Very poor.

food was cold and hardly any sauce

my old address was stored and it went there £30 lost

food was stone cold and didn't have one of the items I order so had to ask for a refund.

Missing items from my order yet again and being refused a refund I will not be using just eat

5 chips and no chicken sweet chilli delivered with the bonless chicken

Poor food, very small portions. Cold

The food never arrived, driver marked it as delivered because they couldn’t find the address

Some food was missing from order

I am very angry, my order took 2hrs and 20mins to reach me, I also got a phone call from another just eating customer to say they had received my order - I did eventually receive my order but I will not be using just eat again

Was given the wrong order I ended up with a bucket bag of chicken loads of chips and two sweet corn and 2x gravy and large bottle of drink I ordered zinger meal and extra chips small drink and I think chilli pot and a pot something else will never order again as meal I did not want thing wrong order was given

all 4 packets of fries were missing from an order that was over an hr late. the delivery driver was rude af. DO NOT ORDER FROM THIS KFC

I came in to eat something. I dicided to have some hot chicken wings with drinks and fries, and successfully i have placed my order but another old ladies asked me to give back my money because hot wings run out. She didn't say anything about it before placing order. I told her to keep money and change my order but she didn't do it , she gave my money back. I was horrible experience in this store . which i didn't expect.

im livid i was missing the boneless chicken! this is dispicabal

The order had options which were not selected.

I don't know if the fault is with KFC or not but my order got delayed repeatedly. I ordered at 5:50pm. food didn't arrive until 8:20pm

Not the greatest KFC Ever, but certainly not the worst. However what does let them down badly is late dispatch on their orders for the most part. Does what it says on the tin but there’s room for improvement

When I ordered my food it took them at least 40 mins to say that it was being prepared and another 20 mins for it to be out for delivery, the driver was very quick though and called me to say that he was unsure of where to deliver. As we were in a rush we were going to try and get them to take it to a different address but this was not available when they were preparing, so we had to be late leaving just so that we could get our food 😤☹️

probably last time I will order a KFC from Just Eat. estimated time moved 5 times and kept getting later. the update was the courier was as the restaurant awaiting the order. so the blame was passed as KFC's fault. if waiting that long and eventually it is on its way which took less than a 10 min journey, why was my food cold, not slightly but to totally cold and don't start me on pricing I will leave that for another day. £2 difference for the same burger? and no large option not good value

Half the order was missing !!!!! What we did get was good

Food delivery time just kept moving longer. 1hr 20 minutes until our food arrived.

Everytime I order here something is missing, I have worked in this feild befoere and to have it misse dhtis often is actually insane, read the ticket put the food in check again before handing over read it back to yourself, really not tough.

Avoid Avoid Avoid ..... 1.5 hours late after drivers car broke down which is totally understandable but the food was obviously stone cold so was promised a full refund by Just Eat after calls and emails but still no refund!!!!!!!

This is the second time I have been delivered the wrong food/short.

The food was cold. I’m not sure why. Is it the coleslaw against the food. Is it how it’s transported. I don’t know and why did I have to get my phone to show the order number? What’s that about?

Food was hot, on time, was really nice.

The app was just changing the time and it was more then an hour to get my food from a restaurant 10minutes away completely cold very disappointed

Time got delayed started off 25 minutes then went to an hour

All food was cold and wet when it had quit clearly been left in the bag for some time.

I ordered 1 large gravy with my chicken but I received 2 small cup of beans. Not happy.

**Subject: Complaint Regarding Order #398295766 - Poor Quality Food and Service** Dear KFC I am very sad to say that my recent experience with KFC has been disappointing. Today, I placed an order through Just Eat, and the order number is 398295766. Unfortunately, the food I received was of very poor quality, overly salty – it was both bland and bitter, far from what I’ve come to expect from KFC. I tried calling the East Street branch to report the issue, but the lady who answered the phone hung up on me. When I tried calling back, no one picked up. This has left me feeling frustrated, as the service and food quality do not reflect the high standards KFC was once known for. . Sincerely, Libin

The food was barely warm. The chicken pieces were much smaller than normal. A very different meal from the usual. However the flavour was really nice and chicken was juicy.

why I leave a review every time and they either don't get read or if they do they are ignored so what's the point even tho I keep trying and it still doesn't work 🙃

Always good. Fast friendly service with a smile.

Delivered to wrong address and half of the delivery missing ☹️

Good chicken but the music was god awful. Was glad to leave.

My son singer snack meal Was missing a burger in it and the chips I ordered an extra piece of chicken in the boneless banquet and that wasn’t in there so it just ruined meal

Have had to put in a refund request as we we're 2 regular fries short in our order.

was missing popcorn chicken from our order

waited nearly an hour for food just to recieve lukewarm food and recieved an item over something else that wasn't even taken off the menu

I ordered the 10 piece chicken bucket and all I got was drumsticks and it tasted very flat and we were very disappointed

Items missing and took hour and half to arrive

Was missing the extra fillet in the rice box

ETA was 20-30 mins when ordered, arrived 2 hours later. When arrived food was very cold and had been taken to a different address prior to arriving at ours

waiting an hour for food is ridiculous

Service was slow, food was overcooked and bland. I've been here twice now and need to say I'm not impressed, the one in Bridgwater is much better.

Very confused , had my delivery which should have been 15 pounds worth ended up with a delivery for Natalie worth almost 50 quid , i did contact kfc to let them know tho

Boiling oil inside chicken, that’s when I know that the chicken were freshly made

should have had 3 reg popcorn chicken all together but had on medium which I'd confusing and not what I ordered

Delivery on time but was missing the hot wings that I ordered

I never got my large coke they sent small bottle of orange juice

Absolutely rediculous they can't get an order right!

I've ordered a few times from here and probably will again in the future

I didn't recieved all ordered items

Sent someone else’s order to me, then couldn’t do anything about it except have me request a refund from JustEat.

DO NOT RECOMMEND. DO NOT WASTE TIME. I am sick of going to KFC ALL locations (in Taunton and Yeovil) NUMEROUS TIMES have not been able to provide me with a vegan burger, a rice side, or a crushem drink (this one is in the last month) for YEAR! Change your menu if you cannot provide what you advertise because I am so dissatisfied again and again and again.

thank you. the food was hot, we received the order we asked for. Delicious...

it tasted like the food was bagged for ages all sweaty and soggy

Great delivery guy, very friendly and food was delivered hot!

Absolutely disgusting service, cold food and rotten chicken in our order and incomplete order too. When refund requested after supplying photographic evidence I was told it’s not their policy to refund. Will never be using them again and suggest others don’t either.

whats happened to my kfc coating on my chicken very dry and didn't have the kfc taste :( sad times chips and burgers were nice tho

was on time, better cooked than last time. thankyou

The meal should have come with chips, but we didn't get any. :(

we recieved our order,one of the mini fillet has a bite,i have picture to frove it.

Great service food was cooked well and still warm when we got it. Driver was polite and quick.

Missing the gravy in my box meal 😞

Lovely service , staff fantastic sang happy birthday to my Granddaughter. Dessert was fresh and appropriately made in the time it would take to make fresh waffles! Elmedina service was excellent as we're the other staff. Just got that ladies name. Will definitely come back again. Well done , made the evening seem special. We ordered a take away waffle too. Perfect! Thank you x

Visited today for the first time, the young server Finnie was excellent very polite and attentive. Mum requested a create your own desert which she said was awesome. Would recommend

Asked for no brown meat yet again but still got it not happy

Ordered 2 cans of Pepsi max, only received 1

food lovely and hot and a really lovely driver

Delivered the wrong order. Wouldn't take back then said it was delivered and now not getting a refund!

Getting fed up with this site now just want to be able to get an order right and not have to complain

Over an hour than the estimated time when ordered. Food wasn’t hot, must have been with the delivery driver for a long time.

Wrong items was delivered never got a reply, not great service if I'm honest due to lack of communication from them to find out why I had wrong stuff in first place

I haven't receive the Pepsi drink..its missing

I ordered a Tropicana juice but it was not delivered

Ordered a i fillet tower burger and came without the hash brown and I left a note on the order to swap the matchup with mayo and that didn’t happen not impressed with this order .

Missing side which had been substituted for chips, poorly packaged leaving bits of food wverywhere

Food was so cold & not what I ordered

Food had improved from previous order, no mistakes or missing items