Kaspa's Desserts in Croydon - Phone Number, Reservations, Reviews

The sundae portions are ridiculously small considering you’re paying over £8 The staffs attitudes needs to be better. Be pleasant and wear a smile Thanks

Whenever I did an online order they never provide utensils!!

Didn’t even receive my order!!!!!!!!!!!!!!!!!!

The desserts we ordered came fresh with all the trimmings. They were generous with the portions. We had a few adjustments to our order and they delivered them well.

Excellent service! Please increase the staff salary!

This branch of Kaspa’s has the best desserts and customer service! Staff deserve a pay rise!

Lovely and thick but let down by delivery time which kept changing whilst driver was waiting at the restaurant then when it did finally arrive, no Strawberry add-on(!) so just enjoyed a cold shake on a hot day!

Everything we had was lovely the problem I had was that when my drink came, the plastic cup was split open on the 1 side

The stuff is too lazy they are not working well, after giving order we need to wait half an hour more then they to receive the orders. I went to other brunch like Norbury they are so good and respectful. I don't wanna go anymore to croydon.

My food never arrived the person left with my £40 worth of kaspars and never showed up to my house and I have to wait 5-7 days just to get my refund I will not be ordering off just eats again

All staff stupid.they didn’t give good response. And every time take 30 minutes this is common word

my food came cold they also forgot to place my ice cream in my order also my cookie dough was also hard and was unable to be eaten I would like to receive a refund

Gave me the wrong food and absolutely refused to correct order

Croydon brunch . Excellent place and service too good. The workers are so caring . I love them all. Look forward to being at Kaspas Croydon.

My experience in this Kasparov is always great. The customer service is second to none. The food and overall attitude of the staff is always on point.

Always had a great experience at this dessert shop and very good prices. They are super friendly as well! Keep it up 🔥

Very good service and lovely staff

People here are stoned lol ordered some cookies and waited for 45 mins. The Indian guy who took the order was walking like he is stoned and high. Manager Please see this Review the staff there are is just to ruin your credibility Kaspa’s.

Missing ingredients on my order. This has happened a few times now. Not very happy and may have to find another waffle shop.

I was not happy with my order I didn’t even receive my order.

I never received my order i have waited about a hour and that nothing has came it also said my order was delivered i am in shock.

The deserts arrived cold and part of the topping had slid into one corner of the box. Very poor!!!

Thank you very much for making my order as I asked for. You really made my day. :)

Cheap prices and tasty but cleanliness and quality could be improved

Absolutely dreadful. The Aranchini were tiny, cold and stodgy with no mango sauce. The chimney cake was rock hard, stale, all the filling had melted as had the ice cream. Delivery was really, really late Requested a refund and got a pathetic £10 Just Eat credit. Never again.

I mean it's okay 😅 didn't have half the stuff. I asked for a coke zero like 3 times and they brought me a regular coke already opened? The Bueno in the ice cream had gone bad it was soft and soggy. Portion size was really good though

the food was extremely hard or overcooked and i couldn’t even cut it

The bananas are bad, it is rotten

First time we are trying anything from this store. I must say I'm impressed . I ordered 2 bubble tea and 2 cake . all super yam . we will try something else soon.

I ordered two desserts and only received one!

I was a regular customer and then stopped going as I was not satisfied with the deserts there, I just been there now after a long time and I believe that it is now under better management as I was more than happy with the quality of deserts and quick customer service Thanks 😊

Everything was very well. Especially driver very kind, good service.

all toppings on all 3 waffle was in corner of box not on waffle

The waffle was cold and the hot apple crumble was cold as ice as was the custard 🤷‍♀️

My food spilled and crepe was colddd

We ordered white chocolate waffle and they sent milk.

Paid 30 quid and my food didn’t even show up no one came to the door with the food ?

mango and white chocolate are lovely

Staff could be more attentive,some looked like they didn't want to be there!Waffle was a little soggy, ice cream mediocre.Some of the staff don't understand simple English,I had to ask repeatedly to come and clean our very,dirty and sticky table.Tired decor ,looks more like a nasty,cheap,version of Moulin Rouge! Won't be back.

Should come little more early bcoz waffles get soft and cold while it’s arrived late.

my order came freezing the delivery time was horrible my food arrived freezing

Tasty desserts at an affordable price.

The worst customer service ever !!!

The waffle had literally ungrounded sugar , we could not eat it at all

Been buying these for weeks now but today they was half a pot full for all 3 of them

Wow I need to remember that combo! Best waffle I’ve had in a while. Not sure if it’s the time I ordered it but I’ve ordered before and it hasn’t come as fresh as it did today. Tasted fresh everything was 10/10

wrong order, I've asked for only strawberrys for one order and oreo on another and you put bananas when I didn't ask for any bananas. And I'm allergic to bananas. Thank you

I'm happy with the food but not the service my item had a crepe missing I rang restaurant and they argued with me that I had the crew which I didn't told me driver must have taken it but bag was untouched basically said not there problem and tepirt to just eat and then hung the phone up on me without a apology

The cookie dough seemed more like a soft biscuit, wasn’t pleasant

Very bad experiance from one of the gen staff on feb 1 night. We take little time to finish the dessert and he said us to getout. There is no busy and then he tells like that.

My order didn’t arrive even though it said it was delivered! Extremely disappointed!

Ordered iced caramel frappe. Average taste.

The waffle was very hard could not eat it

Foood was burnt wasn't cookie dough

1. Food a) Strawberry waffle with chocolate brownie and ice cream : My rating is 3 out of 5. The chocolate brownie topping could have been placed better. I have tried waffles earlier from the shop with white chocolate were better. b) Milk chocolate with a biscuit flavour: My rating is 0.5 out of 5, as it tasted like a curd and the worst milk cake I have tried so far. The milk shakes are also good in this shop. Service: 4 out of 5, as the service was quick and easy. Atmosphere: My rating is 3 out of 5, those who like pink and black colour combination may like it better.

Horribly hard cookie dough couldn’t eat it

driver left premises, and went 20 mins away from my location. when arrived no topping was left on my waffle it was all at the back of the box and lid. ice creams were completely soft. disgusting.

food was freezing cannot eat it any more going to throw away it is such a waste of money and i am appalled

This one has Worst service and very unhygienic. I’ve tried other kaspas all other have good food and service. Sorry to say but this one is ruining the brand name.

Food was spilt and a mess. Ice cream melted and box soaked through.

The gelato was melted into a liquid and the other ice cream, the hot brownie was stone cold

This is the 2nd time I've received my order and its been almost cold and over cooked I could barely eat it it was so dry. Used to love their desserts and now I'm just disappointed.

Cookie dough was stale and hard as a rock

Thr Brownie Crepe: the crepe was very dry and the brownie pieces were hard. There was hardly any chocolate sauce on top.

Took ages to make two milkshakes and a brownie over an hour waiting with the time just going up.

Cookie dough was burnt and the waffle was missing modifications.

Nous avons choisi de déguster un dessert chez kaspa’croydon en pensant que le prix refléterait la qualité. Malheureusement, la réalité a été décevante, avec une pâtisserie au goût très décevant malgré son coût élevé. C'est une déception regrettable. La pire pâtisserie de toute ma vie! Passez votre chemin

my food took ages to arrive, and when it arrived it was cold, i’ve attempted to submit a refund but it was denied.

Chez Kaspa’s croydon, nous avons été attirés par des pâtisseries visuellement attrayantes, mais malheureusement, malgré le prix élevé, elles se sont révélées décevantes avec un goût fade. Cette expérience soulève des questions sur le rapport qualité-prix de la pâtisserie, laissant une impression mitigée.

waffle topping wasn't on top off the waffle. I don't ever complain as I love these waffles but this time it looked like it had been to a food fight party before it arrived to me.

Never order this it is the most terrible food quality ever the cookie dough came half frozen and the waffle came with no sauce? I paid £40 for food no one even ate

Our food was stale and inedible

I cant get my order It's on collection when I pressed delivery I demand an refund

Only sent me 2 waffles when I ordered 4

The food was very cold and stiff I’m very disappointed

Good place for ice cream around Croydon area. Some new staff for bit hesitant to give a taster, very strange

Food very expensive and the portions veryyy little you pay extra for some toppings and they did not put it at all Very disappointing. Never buying again

I ain’t receive nothing or my money back !!!!!!

food was literally cold and stale 👎🏻

Loved the waffles but would have been nicer if we got whipped cream instead of ice cream

Extremely disappointed!! Chocolate cake was stale and strawberries on waffles tasted rotten

Wrong items delivered and sauces spilt out over everything.

Everytime I come here I find a hair on my dessert, this is evident as alot of the workers do not put all their hair in a hair net and have alot of flyaways. And they never make you a new one, they just take the hair off and give the plate back to you. The desserts are too sweet but I will say there is alot of variety.

Please can a refund be issued as the food was cold, not hot. and also hard. Cookie dough is meant to be warm and soft.

food says “hot” apple crumble, food was stone colds

I just had a worst experience I paid more than £8 for a choc fudge and they literally gave me half a cup which was not worthy and when I went back they made me wait and the girl who made it looked frustrated and she got the other order wrong as-well and the other customer was also pissed. I think manger has to take initiative and have to look what they are serving and which quantity

I haven’t even received this order!! At 21:15 it was still saying due to be delivered at 20:09!! I have a screen shot of this.. how disgusting!!

Food was stone cold and milkshakes melted.the delivery driver said he had problems with an address before mine but it’s not acceptable to be this late with this type of food

my food was an hour late and the wrong items were delivered

The order came 1 hour late and when I called I was told that they are “just busy” when cannot staff their establishment with enough staff. Not a good look for their owners

the driver was standing outside my house in the rain and my waffle was cold and wet

The order took long even tho the place was empty. Definitely not the wait!

I got incomplete order I'm very upset

Although our dessert came after 30 minutes, it wasn’t anyone’s fault because it was a busy Sunday, our food was amazing and service was amazing

My food was cold, my order wasn’t prepared properly and the driver took forever with the food.

I’ve been working an 8hours shift, travelled for 4hours and slept for 3hours. I just wanted to enjoy a good kaspas and it was the worst food ever, even the customer service was so bad that it couldn’t even make up for the food. They forgot my friend’s gelato and they gave me a COLD waffle. I came in on the 14th of October about 8PM, I don’t want to name out any staff but you can check who was working. Especially the lady at the till.

Received wrong items once again. Never ordered from Kaspas again.

Customer service - staff rude Food- cold Toilets - dirty Maybe I just have too high expectations for kaspas,could just be me tho.. :)

The driver was very polite and courteous upon arrival

My order got spilt was t happy