Anna's in Croydon

I visited twice, both times the lady at the front was constantly rude, she got my order wrong the first time. Second time, she refused to refund a plate that had a contaminant in it. No hygiene, no customer service, no shame. Was forced to pay cash even though they say they accept cards. Never giving these low class venues a chance again, the waiters could not even speak English, highly suspicious place, needs to be investigated.

Tasty always. Thai spicy noodles either prawns and singapore noodle with prawn

Great food as always and ready to collect within 15 minutes of ordering!

Ordered take away with cutlery as none available where I am & as per normal NO Cutlery - really frustrating when they never add means to eat the food

Minus stars if possible, AVOID AT ALL COSTS, DANGEROUS LEVEL OF FOOD NEGLIGENCE, UNCIVILISED STAFF/IMPERSONATING DIFFERENT MANAGERS UNDER MULTIPLE NAMES, It felt like I was talking to a scam caller from Asia who had nothing better to do with her time, POTENTIAL SCAMMERS & MONEY LAUNDERING RENTAL. I am not the only customer who has experienced something like this, multiple reviews complained about this "restaurant" breaching UK consumer laws. They lie and force you to pay cash against your will and are dishonest about everything, the food is bad and the customer service is even worse, absolutely criminal! I have recorded calls of the staff Cee/Te impersonating different staff (calls from 02086861177 were all recorded), pretending to be different staff managers, extremely uncivilised even before I called in to complain about a black straight hair in the main dish, the lowlife first responded "AND WHAT DO YOU EXPECT ME TO DO ABOUT IT?", like hello, are you untrained or mentally-challenged to not know what common sense is, what type of manager replies this way to a hazardous food complaint?!! She said that it is not possible, I offered to email her the video and images, she declined to see the evidence and continued to say that this was false even after explaining to her that I have curly blonde hair and I literally have video footage of opening the clingfilm and box on my IG story... Ordered food online, the food arrived severely late, found hair in it. I ordered another dish a few minutes after since I could not be full with just the starter than I ordered with the contaminated dish. Anyway, not only this staff members is completely insolent and lacks basic phone manners or knowledge of UK legal standards on how to deal with complaints, she claimed that she does not know what the restaurant email is whilst being a manager. Eventually, after telling her that I will be escalating it legally as her behaviour in each call was suspicious and unprofessional, she then called me late at night pretending to be another manager under a NEW NAME, how ridiculous and cowardly of her! She then either took or pretended to take my sort code and account number, et cetera to process the refund within 2 days. I asked for a receipt confirmation for the refund and she declined and said that they will just call back. I let her know that I cannot answer calls at night, and that she should just email the refund confirmation if she is genuinely collecting my card information for that purpose. She then told me to close my complaint case, I told her no, send me a written email that the case has been resolved by you so that I can add that to the complaint file and have it closed. This restaurant is uber unprofessional and scandalous, an absolute joke to deal with.If you listen to what she said on the phone to me throughout the evidence recordings you would think it is a sketch, utterly immature and ill-mannered. Still waiting for that email...I responded to their automated reply email successfully with a summary of the call with "Te" confirming the refund, and I mentioned the payment details just in case "Te" misquoted my details on purpose to not refund, nothing. I suggest all previous customers who were declined their consumer rights to take legal action because they are impersonating different managers and buying time hoping that customer will forget about the major issues. This restaurant decided to mess with the wrong person, I am in the legal sector, I sue these dodgy pedestrian unprofessionals daily. Most likely might be a lousy money laundering venue judging by the overall evidence.

Only good thing about the place was the fried tempura.

We ordered red Thai curry from Anna’s Thai. And it was one of the best Thai curry we had recently. I would definitely recommend the red curry. Can’t wait to try the other items on their menu.

Delicious meal! Fresh hot and tasty! Best Thai in Croydon

Went to Anna’s Thai food almost a decade later and even though they have moved to a smaller place, the food and experience was fantastic. We ordered their vegetarian set menu and it was brilliant from start to finish. They even let us adapt the set menu. Thank you for a great experience!

Nice clean tidy restaurant friendly staff good menu good food will return.

Really tasty food, delivered quickly and nice and hot.

Ordered takeaway - set meal for 3. The food was delivered very quickly, all still hot with a good selection and lots of it. Recommended!

Delivery of the meal absolutely loved it

Good food, I always order from Anna's. Never disappointed.

Amazing thai curries! The side I ordered was not to my taste but the rest was banging and it came to my house so quickly

Lovely meal deal, great food and decent tasty portions. Would recommend and come again!

We ordered a take away for the first time. Was impressed initially with speed and heat of the food. But when we ate it was all lovely great flavour on chicken penang and all that we ordered would def order again. Thank you

We received leaflets for this restaurant a few times but never ordered until now. Ordered today. On deliveroo. It was delivered in less time than quoted. Green thai curry eggfried rice pad Thai banana fritter and duck. Absolutely mouthwatering. Highly recommend. Great portions. .

Great Food and Service, very underrated :)

The mini chicken rolls were questionable as the chicken tasted stale. I am very disappointed.

I recently tried the prawn Singapore noodles from here, and it was a major disappointment. The dish lacked any flavour. The noodles were overcooked and mushy, lacking any satisfying texture, very bland. After one spoon, I lost my appetite. I felt like vomiting. I told the waitress I'm not happy with the food and would like the bill. They charged me for the noodles despite it being bland and disgusting. Told the waitress that I wanted to speak to the owner since it was the owners decision to charge me. The owner had a disgusting attitude and was very rude. I would not recommend this restaurant to anyone. There are better thai restaurants in the South croydon area!

The food was horrible. I ordered the prawn noodle and it was very greasy and had no taste. Apart of that the waitress was really nice and polite.

Overall experience was okay.... The food was good, decent portions and hot. Disappointed they only had 2 choices for dessert and was surprised they do not stock Ginger Ale. The lady that serviced us was pleasant but she seriously lacked enthusiasm, if she moved any slower she would be going backwards. We waited ages for our drinks which eventually arrived with our starters. When we asked for the bill she put the bill in my hand as oppose to placing on a plate on the table. It's clear the level of service in the restaurant needs to be improved...not sure I would eat in the restaurant again but would order takeaway as the food was nice.

Ordred massaman beef curry and chicken and cashew nuts rice. Delicious food delivered hot and in the time quoted.

Amazing dinner with my sister. Great food amd service. They are so kind amd lovely atmosphere. Cocktails are lovely xx

Just ordered some food from a place I thoroughly enjoyed before, but today it was a total waste of money absolutely tasteless.

The food was delivered hot and very delicious

The food is always nice tasty we always get a delivery and pay a £1 charge which is worth it great selection of food and kids menu

TOP DELCIOUS Beef Green Curry with Rice and starter dims sim. Outstandingly, high recommend. I am going back to there in the future!

First time using Delivery Service.

Very good environment, delicious food and very happy.

Received unsolicited message from them. When I phoned to ask how they got my number they said I’d ordered from there before (i’m not fussed on Thai food so definitely not true). Then said I needed to write to them to get them to stop sending me messages. I asked for the manager and they claimed he wasn’t there. Not sure if they’re buying numbers for spam or texting randoms but guaranteed I’ll never go there now.

Amazing food - fresh and tasty! Customer service is amazing. Special shout-out to Cenya who made our experience so enjoyable, gave advice on recommended dishes and helped us tailor our order to our needs and dietary requirements.

delivery was fast and food was DELICIOUS!!!! one of the best duck curries i have ever had! spicy, flavoursome, melt in your mouth duck delicious sauce etc. i’ve been looking for a duck curry as good as the one I had at the giggling squid and this has finally knocked it out of the park! the pad thai didn’t change my life but it was still super tasty! and the beef massaman was so yummy, it wasn’t too spicy for a friend that doesn’t like spice - wonderful! and also so affordable - genuinely like £15 cheaper than the same stuff from another place. anna’s thai is my new favourite thai food place.

We’ve always had home delivery and every dish we’ve had has always been amazing. Plus as we don’t eat pork we can enjoy authentic flavours without being compromised.

Our very first delivery from Anna's Thai was awesome. Online ordering and payment was easy and delivery came early. Delicious 😋

Absolutely delicious food, nice and fresh, reasonably priced. Highly recommend

The staff were friendly and welcoming when I went to collect my order which was well packaged to takeaway. The chicken massaman curry was delicious and the coconut rice fragrant, will be sure to visit again.

I live close by so we often get takeout from Ana’s. I really enjoy the food, nice and comforting.

Food good, but they did not accept our 20% off voucher, so our tip was with held!

We have ordered meal deal for 3 people and it was absolutely marvellous! Food was super delicious and there was more food than we expected to receive! Do not hesitate to order, I could not recommend it more!

Spotted some really good reviews on deliveroo for this restaurant so thought I'd give it a go as I don't normally stray from my usual eateries, quickly regretted it when I found a long blonde hair wrapped in my food. Needless to say this is the first and last time for me, shame I was really hoping for a good experience.

Very happy with the food. As it was a delivery, I can't comment on the atmosphere, but it was certainly delivered in good time.

Nice Thailand Food (Forget take photo 😖)

Tom kha ga! 10/10 Garlic rice 10/10 Can’t complain, food is good

Food was good and the ambience was great. Really liked the taste but chicken had a different taste which to me tasted stale. Apart from food was really good.

Quality of the food was 1st Class. Wev eaten here a number of times. But the food was a little cold. But having said that it was a freezing cold night and we had it delivered and we are a couple of miles away. Will definitely continue to use you. One of the best Thai in this area.

I’m a regular at Annas Thai both at the restaurant and takeaway and they never fail to produce AMAZING food. The Massaman curry is especially good. The fact that the staff are always lovely, the atmosphere is relaxed and warm and the high quality has made it our go to when we have visitors. Would definitely recommend paying them a visit.

Lovely restaurant and good value. Great service and beautiful food. One of the best Thai restaurants we have been to. Thank you.

No pineapple or spice in Duck curry, likewise Massaging beef bland

Lovely food and service and reasonable prices, had a great time.

Ordered online for 3 dishes that cost £28 with crackers….delivery arrived with no crackers, I called to be asked “could we refund the crackers” NO we want crackers send the driver back….40 mins later crackers arrived but food was now cold and no microwave at home 🙄 Thai green curry was ok, rice was ok, pad Thai was awful 😞 the chicken that they use is not great, very dry and chewy!! What a shame 👋🏻

Food delicious, could have arrived quicker

Great food and quick delivery thanks

Great local thai place. Fully halal and lovely dimsum starters. Portion size for takeaway is also very generous.

Waitress was lovely. The food was delicious

The food here is fabulous and the staffs are very helpful

We had an enjoyable meal at Anna’s. The food was made fresh and was tasty. The service was quick and friendly also. I’m surprised at the average rating on here as that was not our experience at all. We’ll definitely be going back.

It was a good option particularly because other restaurants in the area were closed (3-6pm) Food was decent but not out of the ordinary…soup was good but the portion quite small for price. Really good tempura prawns. Pad Thais decent needed a bit more flavor. Curry nice and spicy! Good overall—-no kids menu.

Diarrhoea. Two dishes didn't arrive. We were told they were on their way. One was obviously hastily cooked and arrived a few minutes later but then had to be returned because the chicken wasn't cooked. Diarrhoea ensued that night and the following day. The other dish never arrived but it was on the bill until we pointed it out. Otherwise the food tasted OK but was on the expensive side.

Friendly, welcoming restaurant with delicious Thai food. The menu is varied and the staff are very kind and attentive. The Massaman curry was very tasty and flavourful. Good value prices - highly recommend!

Really nice taste and ambience. Tried the green thai prawn curry for the first time and it was delicious, creamy texture and amazing taste. Will definitely recommend Anna's Thai.

Wonderful experience at Anna’s Thai. Tried Thai cuisine for the firs time and I was impressed by their food and the services. 5 stars from me.

Great authentic Thai food, very generous portions and terrific service, we’ll definitely be back!!

Very lovely Thai food with plenty of spice and freshness. It was a Tuesday night and we were the only seated customers which meant the atmosphere was a bit flat. Anna is friendly and attentive, though, and made us feel very welcome.

It’s a wonderful restaurant with good service. Very calm and it fitted me me this evening. I loved the food and their banana desert was so good❤️

It’s a little restaurant in South Croydon, where lots of fusion and exciting restaurants pop up every once in a while. This restaurant has a nice ambience with Thai decor and music. The food it good (we had Thai Red and Green curries) and some virgin pina colada and mojitos. Our server was attentive and pleasant. Overall I’d recommend.

Barely edible. Almost like a joke the standard was so low

Went to lunch with my Family. Loved the food.Amazing Staff and Cocktails are well done. Had best Mai tai in recent times(Compliments to Waitress Prassanna)Loved the Chicken salad and we enjoyed the rest of all the food except the Beef Massaman curry because of Potatoes not cooked properly ,little bit hard .But we will come again soon.

I visited this place with my family members and we book a table for 10 people it’s was very nice and good we loved the food and its was amazing taste I personally talk with Chef had a good time and good food 👌👌

Had lunch with a friend, the food was amazing, freshly prepared and cooked to perfection This was my second visit, I was not disappointed.

Went there Saturday night on a date. Food was fantastic. Had spicy prawns and rice. Really delicious and service from Indian lady was very warm and welcoming

SINCE I WROTE THIS HAVE HAD ENDLESS PROBLEMS WITH DELIVERY. NON STOP RINGING, WAITING HOUR AND A HALF. CAN NO LONGER RECOMMEND AND WILL BE LAST TIME ORDERING. Delicious. Had the panang curry and pad Thai. Really lovely and delivered hot. Wasn't sure before ordering but really lovely. Hope there will be high standards each time. Would be nice to have some tofu in the veggie pad thai.

Been here twice so far. Taste is good but had a problem both times. First time, they barely gave any meat with the sweet n sour chicken. A few small chunks, that's it. Second time I went, chicken was good but there was almost no egg in the egg fried rice. Not even half an egg. Just tiny bits of it here and there like someone drizzled it on. Taste was good but the protein quantity considering price...

Good taste, 4.5/5 Small portion size. When you're paying 9 and 10 gbp excluding rice per dish and the tubs are half full with very little meat, that's an issue. 3.75 gbp for steamed rice should have been a good warning.

What a let down ! Two dishes both tasteless. Prawn pad Thai hardly any prawns. Broccoli which was mostly source which it was swimming in. Not much broccoli at all. Not cheap. Waste of money. Wish I'd just made dinner now.

Recently had a delicious meal in Anna’s. The staff were happy and friendly and apologised for the long wait. It was all worth it in the end as the meal was fantastic. Prices were very reasonable too! I will definitely go back.

Really tasty and delicious food!!! Great complement to the chef (Roman) and staff for preparing the tastiest Thai food and lovely presentation 👌 😍 👌!!!

It's a good little local place, nothing special but worth a visit every so often.

Ordered this on New Year’s Day. Their food turned me my partner and a mate into the Bellagio fountain. I strongly recommend this restaurant if you want a deep cleanse of your intestines.

Nice staff and the food is yummy. BUT delivery is always very delayed and they don’t provide updates regarding the delays.

Ordered pat Thai and Lamb ribs and starter platter, (chicken satay, prawn toast, fish cake and prawn tempura) which they were all delicious and had a great quality. I highly recommend Anna’s Thai to anyone looking for a good Thai food in the area!

I did order and went to collect. The waiter was miserable But the food was ok and so I will go back again

Food was lovely - service with a smile.

Probably best Thai Food restaurant in Croydon. Been there few times without reservation and always found them accommodating. The food is delicious and quick. They don’t serve alcohol - BYOB policy. Very close to bus station and 10-15kins walk to east Croydon station. Plenty of parking spaces around the restaurant. Defo recommended it!!

it's the third time i come here with my girlfriend, we tried the really delicious pad thai, and then later the special fride rise and the chicken cocunut cashuw fride ride, also these perfect. What about we are Italian and I can say that this restaurant has nothing to criticize, lovely service, nice atmosphere and fantastic food. we recommend it!

Very nice restaurant, good service and delicious food. I Recommend Anna’s Thai

Criminally underrated. In summary, service was great, well priced & good value for money, decor and vibe was quaint & quirky, most importantly the food was outstanding. Excellent flavour, well portioned and left you wanting to come back.

Spicy but lacking in meat, sweet chilli sauce was more sour chilli sauce. Lots of veg but hardly any meat. I've eaten lots of Thai but this was very disappointing.

Never order from this restaurant. 90 mins late and refused to cancel despite the food having not left the restaurant.

Their 'som tum' papaya salad is so far away from the real thing. The massaman curry was missing many ingredients and the taste was forgettable. Not impressed.

Not at all worth of money We spent a lot of money but food is not good I expect whatever you prepared with chicken it should be cooked properly and what we had was dry pieces of chicken and no salt no taste. Absolute disappointment!

I come here regularly. That’s because the service is wonderful. The food is first class. And I feel like family because there real engagement. Real smiles. Give them a try.

Very delicious food. Great service and polite staff. Might have to book a table in advance.

Spicy delicious Thai food. Especially if you are vegetarian and love Thai, don't miss the vegetable parcels dish.

Don’t order from here!! Missed 2 items from our order, we called them straight away to have someone be so rude on the phone and pretty much say that we was lying! Baring in mind we have already paid for the food online! They refused to send the missing food out! I will NEVER order from here again! Rude and take your money and don’t send out the right food!!

Other than the soup and prawn crackers, everything else was awful and of the same colour. Dim sums were microwaved/reheated. Couldn’t figure if the chow mien was burnt or that was the flavour!? On top, the waitress always and only acknowledged the one male person in our group, ignoring the rest of us, which made the experience even more unpalatable. A joke in todays progressive world! Horrible and avoidable experience overall.

Bien servicio muy rápido y muy atentos, calidad bien

The server was very lovely! We ordered lamb as my starter along with prawn toast. Both were delicious! I had duck and rice for my main. The rice was a little bland but the duck was fantastic. I recon they season the food with the idea that you will eat it all together and not separate. Hence the reason the rices are less tasty.

Tasteless food. Very disappointing