K F C in Croydon

Never normally eat kentucky however thought I would pop in ! Well don't bother ! Served flat coke,no ice ,staff do not communicate in English! Had a chicken burger and to be honest had a awful tummy ever since! NEVER AGAIN !

Will never return here again and the manager should be sacked Chicken under cooked and greasy! No diet drinks available The dining area was filthy with tables stacked with rubbish! AN ABSOLUTE DISGUSTING 🤮 AND DISGRACEFUL PLACE!

The toilets were filthy, and the loo roll was like sandpaper on my delicate bumcheeks. However, the chicken was delicious...i will come again, but next time poo at home first!

Worst KFC we have ever been too. Never get the order correct, food is always cold and the staff are the rudest people we have ever met. They laugh in your face/over the phone. Never met staff members quite like it. They ever argue with each other in-front of you! Wr would never ever return. Also extremely dirty restaurant. Immature, untrained staff members who have never learnt good customer service. Would be very happy if they got shut down! Go to Selsdon, everything is far better there. Wish we could give 0 stars. Good luck if you go to this place!!! Good luck trying not to get Corona virus....

Extremely rude staff. Food tasted stale. No customer skills atall. Very dirty tables shocking especially with a pandemic happening.

Just been to KFC in Purley and I never write reviews, but had to today. Arrived at shop at 14.00 and it was very busy and hectic. About 15 people in paying and queeing area. When I came to the till I was surprisingly greeted with a hello and a smile.The girl was multitasking between helping me and dealing with a lady who had ordered a portion of chips too many. It was dealt with so proffesionally and she was attentive to both me and the lady who had a problem. I ordered and she was very patient with me despite the business of the shop. Everybody behind the desk was working hard to serve people as quickly as possible and in a calm professional manner. The problem with the lady with the too many chips seemed to take some time to sort out, but at no point did the staff loose patient, but dealt with her until she was satisfied and at no point did staff look like they were not interested. She was literally dealt with until she was fully satisfied. In a caring and very very professional manner. I work in the service industry and had for many years in mainly top brand areas and I was amazed by the professionalism and service starndard I witnessed in the shop. Serviced minded staff, who doesnt faulter when it gets busy are hard to come by, but, cricky, you seemed to have gathered a handfull of them in the Purley KFC. I hope management realise the value of these hardworking and very professional colleagues they have here. I hope they show them their appreciation.

I’m waiting for my food now been here for 20 mins, need more staff here they are all working hard but can’t cope, especially with all the delivery guys coming in every 2 mins.

Went into this branch to order a bargain bucket! To my shock, they said they had run out chicken and I would have to wait 15 minutes! What sort of place runs out of chicken!

This KFC seems to have collected all the most useless, clueless, lazy, idiotic staff from the area! What has the world come to when staff can’t follow simple on screen orders? This store seems to suffer the most. Quality control doesn’t exist! Burnt beans. Chewy and really greasy chicken. New recipe fries from the day before. Not so green lettuce, more mouldy... Flat soft fizzy drinks. Gravy topped with a good 7mm of grease. The list goes on! Do your self a favour and either go Nandos, subway or another franchise that wants to sell some half decent take out.

What you get from this particular kfc is half a portion of chips and 2 peices of rotten chicken........

Tried the new fries, didn't like them. They were ok but I prefer the old ones. These one look like the ones ya get in a fish and chips place.

Everything was full of oil (literally covered with oil) which is not good for me because I started throwing up afterwards. Not only that, only there was only one person serving, and to make things worse that person was running around like a headless chicken.

Friday night. Been waiting 25 minutes for 2 take away meals. No chicken, No communication, No one in charge. No clue. Won't bother again.

Discusting, bought me and my partner some food after a long day at work, 2x mega box, and the only piece of chicken that was cooked through was the mini fillet. The wings and side pieces were dark pink. Awful!!

This restaurant let’s KFC down. Slow service, cold and stodgy food and worst of all, on the past three occasions I have visited this place, they have not had corn on the cob! Not worth it, only reason I go there is because I live close. Save yourself a trip and go to McDonald’s.

Fries are dripping in what I can only hope is oil. The chicken is always less crispy than any other chain, it sometimes reminds me of the biscuit things in trifle that get all soggy. The staff remind of a certain come fly with me sketch. And the seats are sticky which I guess is tactical marketing to stop you leaving. If Colonel Sanders was alive today he would be eating in subway.

Not a bad place to eat, a little noisy and have to wait in a long queue to be served most time it's coming out the door as only have one till! But it's cooked quite quick but half the time they forget items! They need more staff more tills and need more seating areas!

Both myself & my partner ordered the fillet burger meal , we were both so ill later that evening, I would never eat here again !!!

Peor restaurante/KFC que he visitado.

Sentado aquí tratando de estómago nuestro almuerzo en el área de descanso que es asquerosa. Una gran cantidad de comida es en el piso, las mesas no se borran y las mesas son pegajosas y sucio. Alguien realmente tiene que empezar a administrar este sitio! El servicio al cliente deja muchvto desear también! Le dio "pobre" en lugar de "terrible" sólo porque la comida era lo que esperábamos para KFC.

Now I hold my hands up I'm not the biggest fan of KFC but after my trip to the league 1 playoff final I needed a meal to celebrate, we stopped here and I ordered a boneless bucket, all was cooked nicely and the dip selection pack was a nice touch too, next time I'm in the area I will stop off here. Staff were not overly friendly but I didn't mind.

Este lugar es una cadena alimentaria y como cualquier cadena de comida: La comida es lo que es como cualquier otro del KFC. Este es un gran lugar para sabroso pollo, pero no me tome mi novia aquí para una cena romántica, jajaja

Staff are plesent to deal with and like all KFC they serve OK chicken, not to much to write about with a KFC it is a KFC

Me gusta kfc como norma, pero la comida aquí era servir calientes y grasientos, en vez de los habituales caliente y fresco.

Por lo general me gusta KFC, que normalmente te dan un buen nivel. Eso cambió con este KFC el restaurante estaba sucio y todos los asientos fue cerrada (20:45). La máquina de refrescos Coca Cola o sólo era limonada y reparte las bebidas no dieta. Tomé la comida lejos para comer debido a que no hay descanso, el pollo estaba bien, pero las patatas fritas eran frías. Muy decepcionado. .

We went on the K F C on a Monday Evening The meal for the three of us was a tradition bargainbucket " 10 pc Family Feast "The meal was good & didn't surprise as the time we wnt was about 6pm , The chicken at this time is fresh & servedquickly without fussThe service other than that sometimes left a lot to be desiredno clean up tissues & many of the tables had rubbish & the residue of old mealsA good K F C but often lets itself down with poor housekeeping

Outlet has been refurbished and is smart. But its always so busy, meaning you are nearly always in a queue. I often drive by if its busy.

Go to order a mighty bucket for 1 around 9ish and they say it's going to be 15mins as they have no chicken ready only burgers. If I wanted a burger I would go McDonald's.. staff did not seem bothered about losing custom

The current favourite fast food restaurant of one of our family members! We visited on a busy Saturday late afternoon. It was the standard KFC fare but the staff was nice and efficient and I did like the seating area (I really was clean!).

Exactly what you would expect. Succulent hot chicken and cold fizzy drinks. Haute Cuisine it's not. But a decent filling meal for a five or six quid is hard to beat.

This is just great and open late food lovely and fresh staff friendly and quick when you are coming back from the coast

KFC Purley has reopened, after an extensive remodelling. It's still the same size and seems to have the same menu. That menu is displayed on flashy, new display boards. One puzzling thing is there now seems to be fewer tills, where you can order. Fortunately, it wasn't busy, when I stopped in for a late snack.

Not good. Its been closed for 4 weeks. There was a sign saying closed for refurbishment, but now theres no sign of it. Also the sign did not appear until they closed to do the place up. Normally when a place closes to be done up they put a sign in the window saying when its going to happen, but there was no sign in the window.

Visited on a Sunday evening and waited 30mins. Didn't have what we asked for. Only 2 tills were open one being cash only. Didn't get what we paid for after realising once we left, went back and they just said they don't have it, and didn't offer alternative. Rude staff, half the time in the back messing around. Chicken questionably cooked and burnt.

This is my 2nd review of this kfc. I hope somebody reads this and sorts out this branch. Waited 40 mins to get served/get my food last night. Not exactly "fast food". Saw so many people walk away upon seeing the queue. The staff are nice but nobody seems to know what's going on. Such a shame because the food is nice.

Awful service. 35 minute wait. Not fast-food at all. Terrible staff. No sense of urgency. My order was wrong. Don't go. Why can't I give this a zero-star review?!

I returned to the KFC, Purley, to get a light meal. They seem to have some new staff, since I visited, last summer. The staff have a pleasant attitude, but make minor mistakes. Check that they got everything right. I ordered a Pepsi Max, but they poured me a regular Pepsi. Fortunately, I questioned it and the mistake was corrected. Everyone can make mistakes and they gave me extra hand wipes, to make up for it. I ordered a Take Five Box, which I saw advertised on a poster, at a bus stop. A pretty good deal, for £3.

I don't get where this kfc goes so wrong. I understand that they are quite small but they're just so slow!!I've lived in Purley for 6 months and usually allow myself a kfc every couple of weeks. I've never been in and out in under 20 minutes (even though I just order plain old chicken and chips). There's only a few members of staff that seem to know what they're doing - the rest just run around like headless chickens (if you'll pardon the pun). They're always pleasant but just seem to work very ineffectively....The food is always of a level that you'd expect from kfc, altho it's often cold as it's been sat there so long (due to the slow service). More annoying is the number of times they get the order wrong. I specifically request no drumsticks and inevitably I get home to find that this has been ignored. Last week my gravy was missing - this week they gave me 2 instead of 1. There seems to be Soooo many staff dealing with every order so it's inevitable that mistakes are made. It's a shame I don't have another kfc branch within walking distance as I would definitely go elsewhere if there was a choice.If u don't mind queuing for half an hour, microwaving your food when you get home, and taking a gamble on exactly what food you're going to end up with, you'll love this place ;-)

This is my local KFC for 10 years and I have found the food to be always good. The servers are great and always happy and polite. The service is fast but only problem is this is a small place and not much room from the counter to the front door which has the most difficult door to open. You will get an instant arm workout opening the door and when inside you will find yourself immediately squashed in a queue trying to avoid the door being forced upon you. There is a seating area but I have never used this. Parking is difficult as there are limited spaces but free 30 minute stay by obtaining a ticket.

This is a small KFC, with a dining area, but no drive through. Staff are pleasant. Standard KFC menu. Sometimes seems a bit slow, during busy periods. Free parking on the street, for first half hour.

If you can actually push open the door which is stuck to the floor, then you are greeted with a queue with customers waiting at the side for their orders to be processed. I made the mistake once of going to the toilet gents and it was filthy, no soap dispenser, dirt, soiled towels on the floor. Disgraceful. I find most of these places like this, depressing, badly maintained. They should replace the Old Colonel Sanders logo with a big greasy rat.

O frango é realmente muito bom, o tempero é ótimo. Só acho muito caro. Também servem sanduíches e outras opções de lanches.

This is the usual Chicken restaurant and take away. The sit down area is acceptable but not used much as most food seems to be bought to take away. The staff are helpful and polite and the food is what it is. Fast take away meals.