Jumbo Chinese and Thai Take Away in Horsham

One of our dishes was missing - but that has never happened before

Wasn’t very hot unfortunately and the seaweed wasn’t crispy

everything was cold. the quater duck was so over cooked that barely any of it was edible.

The food was okay, but the delivery time was extremely poor. Their website states that orders over £30 come with free prawn crackers, but I didn’t receive any. My kids were eagerly waiting for the prawn crackers. When I called the restaurant, they claimed the offer was only for orders over £40, which contradicts the information on their website. Based on this experience, I won’t be ordering from them again.”

delivery time changed twice after ordering, eventually the good turned up 2hrs after ordering and was barely luke warm.

Great value for money and the food was so good! Highly recommend

Great portion size and very tasty.

Did not receive the prawn crackers that were supposed to be bundled with orders over £30. Please check the orders properly before releasing them.

Really quick delivery, food delicious and hot.

Amazing food as always thank you

Before we could even realise we were given the wrong order, received a call and a very quick switch around of orders. Always good quality, delivery driver is sound

Always good food. Service is usually ahead of the predicted time too. Constantly return to Jumbo 😁

Excellent as always! So tasty, great portions and the delivery guy was lovely and chatty 😀

my order hasn't arrived , the restaurant don't answer either!

Good food, pity the delivery time was delayed then late, so almost 40 mins later than expected.

always had good food from here spent nearly 30 pounds deep fried squid was so over cook it was hard prawns in chowmien were tough and the chowmien tasted so strong of soy sauce chips very over spiced and some not cooked properly curry sauce was only good point very disappointed.

same great taste, super speedy 👌 thank you!

Food hygiene rating of 2!! Wish I saw that before I ordered. Crispy chicken was actually soggy chicken. The rice looked like it had been mashed and tasted awful. Grit or dirt crunching in your mouth every now and again! 100% not freshly made. The worst Chinese I’ve had in Horsham by some way!

Superb food as always! We never order from anywhere else!

Never had from any take away in Horsham before as we were only visiting sumners pond camping. The food was really nice great flavour, still hot when it arrived. The driver followed instructions given in notes and was very polite.

Items missing, food was very greasy and salty. We won't be ordering again.

Found bones in my chow mein :((

Made an online order. Waited 2 hours for a £50+ order to be delivered. Contacted them on 2 occasions assuring us delivery would be with us within 20 minutes. Did not arrive for a other 45 minutes. Really poor service and dismissive staff. Will not use again

Perfect quality food and excellent delivery ...

We are NOT happy with our order this evening- I ordered at 6pm for a delivery at 9.30pm. I called at 10pm and was 'hung up on' before I could speak. The order arrived at 10.10pm- which was much too late to eat- VERY disappointing. we will not order from JUMBO again 😒

ordered 20 too 6 arrived 25 past 6 only had to take a 5 min journey by car to my home ??? 45mins journey ? i ordered on line and it told me it was on the way 20 too 6 it also told me online it had arrived at appointed time lol but it had not arrived it was 45 mins late for a journey that takes 5 mins by car so tell me what went wrong eh ?? fortunately we ALWAYS heat our takeaways up when we we get then

Awesome food very tasty and hot

Salt & chilli squid was excellent.

Normally very good food and delivery. Sadly this time, the food was late and cold.

Food tasted like it was yesterdays leftovers

Chips caked in salt, chicken chewy and rubbery.

Best Chinese in town by Miles. Only use them.

Delivery driver was so so nice 😊 and friendly. The hole experience was a good one.

food was excellent and on time.

Chicken balls were soggy, rice was below par definitely not freshly cooked. The prawn toast was okay though and my drink was forgotten about by the delivery driver Will use another Chinese in future...

Food hot and decent. Friendly delivery driver and very quick. First time order and Would order again

Was fab and early and hot and tasty

The special chow mein was lots of noodles, with a tiny bit of meat and veg and certainly not worth £8.10. The rest of the order was fine but I won't be ordering chow mein again.

Bland dry rice. Noodles in chow mien over cooked!

Sunday afternoon Chinese - earlier than advised and very tasty . Definitely order again

Really disappointed with the food tonight. Having ordered from Jumbo many time and have always been pleased with the quality and tastes Tonight’s meal have a number of items that were over cooked and very chewy. The prawn toast was a most burnt , the sweet and sour balls tasted as if they had been reheated 5 times very chewy chicken and overcooked batter, the lemon chicken was very thin, tasted like the end part of chicken and again reheated 5 times not very nice at the salt and chilly squid was

Everything tasted sweet. Unfortunately we won't order again from this restaurant.

Our new fave Chinese by far. Wish we'd tried before. Food was outstanding and delivered piping hot in half the quoted time. Highly recommend!!

First time using this place Downloaded app and ordered using it Very easy Got discount App said 50 mins Delivered in 35 Food awesome Piping hot Good sized portions Can't fault anything Will def use again Thanks so much

Great food and very polite and friendly delivery

An excellent meal and loads of it .. Thank You

Always good food but tonight food was cold

Food is always piping hot Good value for money Easy to order Will order again

Used to order every week and was good and decent portions But not used since last year as we ordered duck n blackbean normaly came with red n green peppers and onions but didn’t have any veg at all phoned them and just said they asked chef and he said he did put veg in and that was that ! No apology or refund or offer to bring better one . We stopped going now use others

There was a mix up with collection & jumbo really accommodated us - unfortunately the wrong order was delivered but they cooked all our food fresh and got it to us regardless!! Amazing food as always, thanks Jumbo 🖤

Great food as always and great delivery service

Excellent Chinese meal and superb flavours. Delivery was made 30 minutes earlier than expected. We will be back and thank you ☺️☺️

The food was super hot which doesn't always happen with some takeaways. It was 30 minutes earlier than advised and was honestly delicious

Food arrived quickly, chilli beef was chewy and chicken didn’t seem very nice quality. Spring rolls nice. We usually go elsewhere but based on reviews went here but probably wouldn’t again

The food wasn't nice at all tonight. The wings were too well done or not done enough, the prawn toast was burnt. The crispy beef wasn't anything to do with beef and was just one big lump in the box. The food in general wasn't nice at all. Definitely don't think I'll be ordering from there again. Very disappointed

food very late i called to tell jumbos it was late at 6 o clock should of been delivered at 20 too 6 i was told it was on its way waited and waited its now 6.30 when it arrived driver tells me he only got order 20 minutes ago? which is strange as jumbos told me much earlyer it doesnt take 45 mins / 30 mins / even 20 mins to deliver up the road to me from jumbos ???

The spring rolls were OK but had an odd sour taste, the noodled were burned, yes, burned, the chicken was very tender but utterly tasteless, the salt & chilli prawns were not at all like they are supposed to be and were cold - whereas everything else was very hot so that cannot even be blamed on delivery.

Food arrives on time but was stone cold. Was like they had cooked it ages ago but it had sat waiting for a driver. Poor food and quality, won’t be ordering again

The food as ok. Very brown with no greenery, even the veg dish was mostly onions and still brown in colour. I liked the satay sauce and the veg pancake rolls. The prawn toast had a very strange taste though. Almost meaty. Which isn’t great as my daughter who wanted them is a pescatarian. I am wondering if they were off. So we only ate a little and binned the rest. Such a shame. The food was delivered before the App even said it was on its way, so don’t know what happened there. All in all a bit disappointing.

Food was really delicious, arrived early and the food was nice and hot.

Delivery guy was absolutely lovely to top of a great family dinner. Thanks guys once again x x x

delivery was on time, food was hot and tasty

Horrible food horrible service and impossible for them to understand what your complaining about won’t use again

the food was promptly delivered and tasty. Will definitely be using this takeaway again when were in the area

Only fault we had was that we ordered 4 crispy pancake rolls but only got 2 but paid for 4

Beautifully fresh tasting and lovely as always!

Food was great, crispy beef was crispy and spicy, pancake rolls meaty and loads of duck from the 1/4 duck. We just had to wait an hour and a half for it.

It was ok. Loads of sauce, although somewhat lacking in flavor.

Placed an order for delivery to my work, set to deliver just before my 30min lunch break, order was 30 minutes late meaning I missed my lunch break waiting for delivery

Munchie box was lovely! Wasn't impressed with the other dishes unfortunately, beef in black bean was mainly just Peppers, Singapore noodles just tasted of curry powder and the crispy chicken wasn't crispy. Delivery was good and quick, was just disappointed in the food

The food was pretty hit and miss. The ribs and seaweed were nice, and the spring rolls we're the best we've had. Unfortunately, the meat and squid dishes were overcooked, with the chicken and pork being dry and the deep fried squid going into chewy territory.

Jumbo are always good, however this time the Satay only had 2 skewers in. Which was a shame. Error in the kitchen.

All of the food had a strong lemon taste even though we didn’t order any citrus based dishes. The BBQ chicken tasted like Marzipan and chicken satay was very tough. Not sure how this place is so raved about…

I have ordered food many times from jumbo but is the worst food I've ever had , I ordered q of duck which is usually on the bone , this wasn't and was pre cut and dry , and to be fair all of my other dishes were dry like they had been re-heated . I am so disappointed as I've always loved the food, but your standards have seriously dropped, bit ur prices haven't. Unless you contact me I will not be using you again . What a shame 😔 😕

First time ordering from Jumbo, really impressed, food arrived early, was hot, good size portions and really tasty!

Always like the food from jumbo..love their satay dishes!

Loved every mouthful as always ordered to much so plenty for tomorrow…. Thank you

We regularly use Jumbo and very rarely are we disappointed. Definitely our go to Chinese takeaway

Very nice food and lots of it as well will order again

Food was ok but order was 45minutes later than the expected delivery time

The order arrived 15 minutes after the delivery driver originally drove past our house and left The food ALL arrived cold Rice was freezing, fish dishes cold. We binned it - couldn’t even eat it. I used to order from Jumbo but won’t touch them again ever tee we’re told the food would be delivered in heat bags the driver got it out of his boot no heat bags to be seen. Appalling ! Then they refuse a refund Disgusting

We got a lovely greeting on arrival and the food was very tasty.

Food quality was shocking overcooked, chewy very disappointed with pretty much all of it. Was 30 minutes late for delivery time asked for partial refund to be given a poor excuse of driver stuck in heavy traffic I live 15 minutes away from the restaurant at the most there's no way it took 40 minutes from them leaving and notifying me at 18:45 to them delivering at 19:25 won't be ordering again disgusting service.

Food arrived late and cold! I ordered a special chow mien but just received plain noodles

Again surprised by how good our food was not too late 5/10 minutes so I. My time zone. Thanks guys for a great meal I didn’t have to cook 10/10 yet again …., happy new year from Sullington mead xxxxx

Great as always. Never disappoints.

Amazing and no leftovers, goes to show how much we all really enjoyed it. Thank you and happy new year 😍

Foods delivery slot was between 7:05pm and 7:25pm, it turned up at 7:50pm odd, just about warm and by then the food was a bit meh. Chicken ball batter soggy etc. Shame, as the delivery lad was nice. But was left disappointed, for the price paid.

Always use them. Food is top draw.

Hard to give a restaurant service mark when I had takeaway…so only gave middle of the road

I order from here all the time, today just really missed the mark. The food was cold, poor quality and just wasn’t what we’re used to having from Jumbo!

Relatives who aren’t from around the area came for Chinese food tonight. All expressed how good it was…(some saying best Chinese takeaway they’ve had) full of flavour, hot, the crispy dishes were crispy and not soggy. Overall 10/10, always our go to Chinese in Horsham.

We did have to chase the restaurant as the delivery was half an hour later than the final delivery time given, however, the staff were extremely apologetic and gave complimentary dishes to apologise. Food was amazing and well worth the wait.

Sweet and sour prawns were soft and very greasy, it would have been better if they had been cooked longer to be crispier. All the other dishes were nice.

ordered beef with green peppers in black bean sauce but no green peppers

Amazing food, amazing delivery time. 10/10 recommended.

Excellent food, the best Chinese I’ve had from a takeaway in Horsham since Jade shut at the Iron Bridge.

All amazing as usual but for the first time (we usually order over the phone directly with Jumbo) they forgot the hoisin sauce, cucumber and spring onions for the duck!!!!

Delivery was predicted over 80 min (seemed long time) came 5-10 min early

Ten minutes before estimated time and it was lovely we had a busy day and we really appreciated that we could then eat and relax