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3.5

Based on 106 opinions finded in 1 websites

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Nº 128 in 173 in Ballymena

Nº 17 of 22 Other cuisines in Ballymena

CUSTOMERS TALK ABOUT DISHES WITH..creamcoffee
Score
OpinionsNoteTripAdvisor1063.5

comment_iconOpinions

The BEST desserts I have tried!! I will make sure to pay them a visit again soon. Definitely a hidden gem

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Klaudia K . 2023-07-31

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Mention to member of staff it was my birthday next day, they made my day with a lovely birthday message on the box! Thank you so much to the staff! It was so lovely of you to do that! Have a wonderful Christmas

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Lenka B . 2022-12-23

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💯 % absolutely beautiful home baked pavlova, staff all very pleasant, place sitting spotlessly clean....will be back very soon

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Janice . 2022-08-24

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Take my son and brother with son for ice cream in hot day to Julianos as not been there before. Cleannles and help from staff was acceptable and pleasent. Prices acceptable. But that was all. Ice cream is situated on other end as cashier and they not hear you through. But real dissapoitment for us was taste of ice creams. No flavours. Not come back again probably.

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Dusan . 2022-08-12

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Waited for 40 minutes on two tubs of ice cream and 1 crepe, after initially waiting for about 10 minutes to be served and pay! Ridiculous waiting times for a fast food dessert bar, especially on take away. Staff didn’t seem to care there was a massive queue of people waiting on their orders, instead chatted amongst themselves, making the wait longer. Poor management of staff, as just 1 member of the team was dealing with take out orders. Such an off putting experience, as waiting 45 minutes on ice cream and a crepe is just ridiculous and customers shouldn’t be expected to wait that long- not even an apology for the wait when my order was eventually ready. Bad service all round, definitely will never be back!

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Emma K . 2022-03-01

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I arrived back to see if things have improved. they had not. they were late with my dessert, a waitress with blonde hair gave me a dirty look for no reason at all, they didn’t bother to turn on the air conditioning, and I stilled smelt that stitch I smelled last time, I am furious that this business is still running. they HAVE to up their game immediately. I won’t be coming back here for good this time!!!

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dylanlS2322YK . 2021-08-03

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2 banana and nutella crepes with a rotten banana when contacted was told only use fresh produce and the manager sliced fruit herself and it was perfect basically I have lied so I brought the said banana back to the shop to be told that it has obviously been sitting a long time this was not what she had sold me I produced the receipt and a full 40 minutes had passed since payment . Got my money back and wont be back ruined a lovely evening and suggested I am a liar not good customer service

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donnamD3116QZ . 2021-07-03

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I waited 15 minutes for my order to be taken and a another for my desert to arrive, the staff were unfriendly and I could’ve swore I smelt a nasty smell. Never Again

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inferno19 . 2020-10-15

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how much is any crepe or any waffle? i’m going with my friends on friday so i am just curious on if it’s expensive or not?

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rachaelcalderwood . 2019-12-30

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I waited longer for my dessert than I usually should, staff were rude, my dessert was cold when it should’ve been cold, terrible surroundings, should be shut down and replaced by a greggs!!!

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dylanlS2322YK . 2019-12-30

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Soo many choices. Would have to come back again to sample more. Everything we had was delicious and fast friendly efficient service.

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jeancB1236FP . 2019-12-09

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this spot is always buisy, the staff are helpful and all the products very good, this keeps us returning again and again.

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ALBERT G . 2019-11-30

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Really enjoyed our visit to Juliano’s for coffee and lunch. Panini’s and pancakes are really yum. Great food and really lovely staff who couldn’t be more helpful -especially Tamara !! We will definitely be back

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DebAqua . 2019-11-17

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I have been here a few times and everytime i have been it has been excellent. The staff are very friendly and the food is delicious. Everytime i have been i have ordered a sundae. The sundaes and £5.95 but you could share them because there that big

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jelly l . 2019-09-13

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Stopped in this busy icecream cafe for icecreams. Busy indoors and outdoor seating occupied. Young, efficient pleasant staff with personality. Happy to let you try new flavours. Portion size great and reasonably priced. Excellent. Love this place.

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cathy606 . 2019-06-19

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Omg what a place... called in for a few deserts and they were amazing... great friendly staff and excellent prices would definitely recommend here...

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neili172 . 2019-06-13

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I'm writing a little review. My daughter and I spent a nice hour or so, here, last night. There is a choice between takeaway or sit in. We chose to sit in. She had the `Goldilocks' ice cream sundae, which is honeycomb based. She thoroughly...

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Alison R . 2019-06-11

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Horrible experience today where I had gone to meet up with a couple of friends at julianos! We had purchased our desserts and drinks when we came in and enjoyed them the food is lovely I have always came here for white hot chocolate. But...

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Ryan G . 2018-12-20

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Cake selection is ridiculous, a real must try for a treat now and again, not cheap but the size of the cakes you get is very large.

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Mark M . 2018-10-24

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This is one of the best known cafes in Ballymena but the thing that lets it down most is some of the staff. They’ve no personality and border on rude. Not all of them of course but a few! Other than that it’s good -...

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Foey22 . 2018-08-19

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Excellent venue with street parking. Popular night and day. Excellent variety of ice cream and sundae dishes. Staff young, pleasant and efficient. Look forward to going here as always good.

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cathy606 . 2018-07-22

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Love this place, so much too choose from. the best place to go if you have a sweet tooth haha. Everything on the menu is slimming ;-)

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Teresa M . 2018-06-25

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Went with daughter to this busy ice cream cafe. Late in evening and very busy. Lovely atmosphere. Young pleasant staff. Portions generous and good value for money.. Havesince made returnvisit

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cathy606 . 2018-06-02

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Lovely little place to go for a catch up with friends in the evening. The crepes are beautiful especially with ice cream. The staff are friendly and very helpful.

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lilylu1961 . 2018-02-15

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Afternoon Coffee on way through Ballymena in a bright, attractive, and busy Ice Cream and Coffee Shop. Parked for free just across the road. Good service in an enjoyable location

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Mo_DaW171 . 2018-01-08

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come here at night and it is usually busy and can be noisy. great choice of ice creams waffles crepes and desserts no complaints about service

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barney257 . 2018-01-03

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Fab range of desserts ...waffles crepes cheesecakes gateaux crumbles and pies..all served with fresh or ice cream...perfect with tea coffee or one of their great selection of cold drinks. Expensive but a great treat.

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elainer759 . 2017-10-09

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I come here regularly with friends for a catch up and we love the desserts! There is a wide variety to choose from and the prices are decent too. There's always a good atmosphere and the staff are helpful. My favourite thing to order is...

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jay_the_day . 2017-09-11

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The huge variety available is fantastic, if somewhat disheartening as we wanted to try it all! The staff working were all very freindly and helpful, service with a smile too which makes such a difference. We were all impressed with what we got and will...

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Lucinda B . 2017-08-19

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I mean the food was great, customer service, lacking. Just don't try ordering a take out to sit in (it's cheaper) because they "don't want you"

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24_hannah_24 . 2017-06-21

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Opens late, not too loud though still quite busy at 9pm midweek. Tasty pancakes at a reasonable price, good tea, bright, and friendly fast service. Clean toilets.

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iainandanna . 2017-03-30

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Stopped off for coffee and cake. Plenty to choose from but no one comes to serve you at the counter display and you are left standing until you realise they wait at the till at the far end of the counter for you to go...

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Rhonda R . 2017-03-30

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Such a great choice of cake and ice cream! They also have ice cream cupcakes! Delicious! Can't wait to go back!

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lucyd51 . 2017-02-11

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Ice cream to die for and probably will die from as our household tend to visit here too often! Probably raised cholesterol from sampling most of their delicious ice cream!!! Too good to resist!!!

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PatriciaM4990 . 2017-01-07

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What an improvement on the last owners. Fast friendly service by capable smiling staff. Food is good and it's open late in the evening so it's a good place to meet for a chat. Nice selection of desserts and a large range of Mauds ice-cream...

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DucInc . 2016-09-13

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What a change! New owners have re-named & transformed this place! From somewhere I vowed never to return to it is now my 1st choice for a coffee & natter with friends. Fast & friendly service with generous portions. Well done! 😀

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Judith B . 2016-09-04

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We came here this evening and had a lovely time. service was very quick, even though they were very busy. the ice cream sundaes were fantastic as were the kids milkshakes and my salted caramel brownie was delicious can't wait to come back to try...

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Claire K . 2016-08-07

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This place is very yummy! Wide range of crepes and waffles and ice cream sundaes. There is also a range of deserts such as banoffee, different types of cheesecakes, cake, pavlova, apple crumble etc. Lots of different flavours of ice cream. Can take out of...

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jenz240 . 2016-07-28

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Lovely food, really enjoyed the experience. My son hs learning disabilities and they were really nice to him

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Gailowens1972 . 2016-05-17

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Only been here for ice cream! Good range of flavours and prices are reasonable. Staff are helpful and service is fine. Their vanilla flavour is good as are others depending on one's likes!

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2Travell2 . 2016-05-09

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This coffee shop / ice cream parlour has now been taken over by new management - It is now "Julianos"

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G1574RBjessicas . 2016-04-29

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Me and my friends or my boyfriend, would come here regularly! Lovely crepes, coffee and atmosphere. The service is great always happy to help and always smiling. Would defo recommend :)

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chloem561 . 2016-04-27

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Very costly but worth a splash out now and again for sitting in. Take out prices are good value and the ice cream is very good.

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G1574RBjessicas . 2016-04-27

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Had my first visit on Friday night which was very busy, however, despite being half way down the queue which was from the till to the door, we received our drinks and sundaes within 6 minutes. The staff who were working were very pleasant and...

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Sandra F . 2016-01-23

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Salted caramel ice cream is so good , the crepes are always well made. Slightly more expensive than a cafe would be but the new owners are doing really well after taking it over from Glory Be and re doing the staff. One of our...

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Jordan C . 2016-01-23

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Nice bright atmosphere, very American looking, the shakes /smoothie things are great. Service and staff are good. Great it is open late as a great way to relax after work over banana split.

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Cullybackey . 2016-01-14

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Was in here the other evening with a few friends. To be honest I'm not a huge fan of it but as there is nowhere else open in Ballymena in the evening, it had to do to go and hang out and have a coffee....

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Gillian M . 2015-11-25

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Always visit when in town as my kids love the milkshakes. I had soup recently and the weaten bread was fantastic. The home baking is amazing as well.

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yvonne427 . 2015-11-14

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We were charged 35p extra per cone for the privilege of sitting in. Therefore 6 small cones (and they were small)cost £10. The waitresses are all 16 year olds and I watched one throwing 3 crepes in the bin as she struggled to make a decent one. I think inexperienced untrained staff is a false economy.

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hef55 . 2015-10-31

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If you just want to meet friends for a coffee and some treats, or a large ice cream, then head to Juliano,s . The place is spotless ,staff very friendly and the cakes something else.. you can buy large ice-cream cakes to take home ,ice...

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ALBERT G . 2015-10-15

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This restaurant has now been renamed. Specializing in ice cream and crepes it is a fovourite place for both old and young.. The quality is superior to most places,spotlessly clean ,the food and ice cream is something else. It's not cheap, but neither is quality,the...

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ALBERT G . 2015-10-14

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Excellent place to take your kids. A wide variety of cake, Ice cream, sundaes and crepes. Place is clean and service is brilliant.

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Mummysheep . 2015-10-10

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Visited here last week. The young staff are excellent but he owner/manager needs to learn to smile and maybe speak to his customers.The table numbers which are given to customers when they order could do with a thorough clean but more worryingly is the owner/manager...

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Harry M . 2015-09-15

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Was in Julianos on the 18th at 6.18 with my partner. We only decided on coming here as the rest of the town was closing. However, I had bought a cake to go at another cafe close by. My girlfriend got an ice cream and...

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Dreamer590503 . 2015-08-18

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The portions were large. I got half way through my sundae and had to stop. Would prefer paying half the price rather than getting something this size. Also, the front door was wide open and some woman outside was smoking and the whole place filled...

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b037 . 2015-08-14

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Have been dying to try here for ages and finally got round to it yesterday... And it didn't disappoint!! We both ordered a waffle, one toffee, the other Nutella. They were gorgeous and served quickly even though it was very busy. Very family friendly and...

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29jan15 . 2015-08-14

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We took our niece here for some ice cream. The ice cream was up to the usual high Maud's standard. The staff were friendly and efficient. Although we only had basic ice creams this time, some of the crepes, and sundaes that were being served...

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Tully22 . 2015-08-13

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Have been here a few times now. They have had a few changes.... new ownership perhaps?? The staff are usually friendly and the food is tasty. They offer desserts & hot drinks mainly - cake, icecream, crepes, coffee, hot chocolate etc. The atmosphere is relaxed...

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strawberryheart . 2015-07-12

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