Bob & Berts Ballymena in Ballymena

Seriously disappointed !!! 😑 We popped in for quick brunch, tiny portions and untoasted, toast. We won't be returning or recommending 👎

Lovely place , friendly helpful staff delicious food and great atmosphere !!

Ok a Wee bit late but definitely worth it.

I ordered £20 of stuff. Cheesy bacon fries, and 2 peanut butter square's from Bob and berts. I was only handed a bag, by the time I had it opened I could see that they hadn't put the peanut butter square's in at over £11 and the chips were freezing. I rang Bob and berts and then about 45mis later, the driver landed back with the rest of my order. I assumed this time it would be right but when I opened the bag she only brought out 1 of the 2 peanut butter squares. I still haven't got the 2nd bun

boxes were squashed and sauce spilled all over the boxes. disappointed because its normally quite good from here

Delivery went to wrong address. Food came cold and soggy.

Absolutely shocking service and prices Consistently getting orders wrong, taking forever, not having the right ingredients, doesn't show all the prices then all of a sudden you are paying 30 pounds for the privilege of a small baked potato and a falafel wrap supposedly a burger. Do no go here. This has happened across a number of visits so much so that I had to write a review here. Terrible.

I have never left feedback for any food establishment before, but my wife and I decided we should because the staff were just so lovely. Really pleasant, chatty, and really good with our kids.

My order said delivered and food never arrived , rang the shop after it being an hour late and they told me the delivery driver was stuck in traffic , ordered the food at 12 and still not here at 1.45

I ordered a plain burger and said nothing on it they gave me a cheese burger

Left a delivery not asking for no sauce on one of the items, both came with sauce. Good to know they don’t look at the delivery note. Also tried to ring 8 times with no answer, item went straight into the bin! 0 out of 10

very quick delivery i loved my meal but it was a bit rushed looking

Luke and Michelle were the loveliest staff. Extremely helpful and kind,couldn't have asked for better

Luke and Michelle were so so nice! Made our visit! Lovely warm welcoming staff and very helpful and chatty couldn't of asked for a better! Thank you

Interesting to say the least in a world concerned greatly on health and safety. I carried my coffees to the table and burned my hand. Flat white was put in a glass with no handle....it was very hot. I'm glad I did this because the coffee was for my elderly mother whom I take out of the nursing home for treats. This most definitely would have burnt her. I took it back to the till and pointed this out and was told this was Bob and berts standard glass for flat white coffee. Cashier had no interest whatsoever in this concern I had pointed out. I had to ask her to put it into a cup with a handle. Apart from this issue the place was clean an inviting. Food and drinks were good.

didn't have what we ordered so they give us something else which we don't like they didn't even ring

Do not order off Uber eats. Not only did it take double time was meant to. You cant track delivery on app and to top it all food wasn’t even warm. Never again

Can’t go wrong with a sandwich but this proved you can , tasteless and the bread was hard as if it had been sitting out for days, really poor

Bob and Berts is our favourite restaurant. Food was delicious and it arrived ahead of schedule. Love it.

Food arrived cold, very very small portions for the price paid!

Not bad food and coffee with comfortable seating and a good variety to choose from. Staff were friendly. My only criticism is they always leave the empty plates lying on the table while you’re there and don’t clear anything away until after you leave. This seems to be consistent across most of the bob & Bert’s establishments.

cake was stale which was so bad because it was one of those mornings that needs cake. but the rest was perfect.

I really like this coffee shop and more.

Please stop serving your flat white in a glass.😵‍💫

First time at Bob and Berts. A lovely, friendly staff and warm food too. Worth a visit.

Went for an early morning coffee and was deafened by the refrigerator at the front of the shop killing dead any atmosphere or desire to stay. I'm sure otherwise it's a nice spot unfortunately the fridge inhabited my experience

Really delicious food delivered very quickly. Highly recommend 👌.

Arrived at 15.15 Whole order was absolutely stone cold and the baps of both orders where hard The cheese on groggy dog is usually melted of it had been it was solid again Whole order was not salvageable Had to go to bin.

Food was late. 1 breakfast wrap was missing which left one of us eating and one not.

Delicious food delivered early. This is my favourite restaurant in Northern Ireland.

One of my items is out of date

Absolutely gorgeous food especially the burgers there to die for so tasty, it can be pricey but worth every penny in my book

excellent Bob's with friendly staff

It was really good I enjoyed the French toast and had a great mango smoothie.

Love the food. Especially the Gluten Free options!

Would have scored higher but due to the lack of service and the waitress taking the wrong order and food arriving separately not great I'm afraid

Ridiculous. Waited for over an hour for my delivery and it was delivered to my neighbours! Everything was stone cold and there was no communication at all

Delicious breakfast wrap. Love the seating cubicles. Staff very pleasant

Short stack pancakes are gorgeous! Arrived so quickly and in perfect condition. Perfect pick me up on a cold Thursday morning!

Great food and service with a smile 😃

Lovely food with a great choice for breakfast, lunch or even just a coffee and cake. Nice atmosphere and friendly staff.

Really busy today, usual standard Bob & Berts wherever you go they ate all the same. Disappointed, it's not dog friendly. Usually, go to Follow Coffee as it is dog friendly.

Tasty food. Very fast delivery. And pleasant guy delivering the food too. All round 5*

I had the fry and Mum had eggs benedict. I apprecated being able to swap beans for another sausage and both meals were good quantities and well cooked. The sausages were basic but tasty, just not the same as the ones in Coleraine. Wasn't easy for my 81 yr old Mum to look through the menus on the big screens on the wall behind the counter. Looks flashy but we felt a little self concious taking time to decide while staring at it. But overall a good experience, good food, clean tables, good atmosphere, not too expensive, roomy toilets and good friendly service.

Your Chai latte is not a chai latte. second time ordering one and it’s basically just hot milk. No chai flavour at all. very disappointed considering the price of the drink. Food was lovely as usual tho

Really buzzing and very good value. Eggs Benedict was especially memorable. The only downside was knives that do not cut. So you end up tearing things apart.

I used to order from here all the time and it was fast and the food was great. But lately the past few times it has taken nearly 2 hours to come arrived late and was freezing cold and the food was burnt. I had to reheat sub par food in microwave. It’s sad because I loved this place but paying that price for terrible food and service I’m sorry but moving forward I think I’m gonna order somewhere else. Also when I phoned to ask if my food was in transit the staff was cheeky down the phone to me this is unacceptable behaviour from a restaurant

Decent takeaway coffee. Friendly staff

Did not receive food. Ordered to incorrect address, restaurant said I should apply for refund and reorder

It was cold and tasted disgusting

This is my 2nd time here and it’s gets better and better each time food is amazing favourite place to eat

Took the family in for breakfast this morning, terrible! The fry was cold and under cooked, my wife managed to get a refund for hers. No coffee or tea offered with the fry either. Never be back again!

Literally useless. Ordered a delivery from here and one of the drinks which I paid almost £5 for was wrong. When I tried to contact them using the phone number provided nobody even picked up! Absolutely useless service. What’s the point in having a delivery service if you don’t even have a phone line to handle incorrect orders!

Great location and very friendly service.

Not the most flattering of pictures ! But it was bloody lovely.... sausage egg and bacon in a brioche bun...... all cooked to perfection 🥰🤤

Horrible experience. Ordered on a Sunday morning. Half the stuff was missing, food was cold. Couldn't contact restaurant to rectify the issue. Extremely disappointed

Bob n bert qould never eat in it again bad out of date food slack with order aswell didn serve half of stuff i order

Salad was soggy and not as described

Don't try and order for delivery to home, gave them three chances and it's been over an hour to deliver each time. I just cancelled third order.service is shocking and the person who answers the phone when you ring to check your order never has a clue, "please wait while I check with my manager!!"

Great service great friendly driver 👌

Burger was lovely if a little small but chips were cold and soggy and not at all appealing. Feel the cost was too much for what I received

Food and coffee was just lovely

Out shopping, needing lunch, thought we would go here as they offer a lot of choice and I was looking something that wasnt bread or chip heavy Being so hot I fancied a salad - chose the pesto chicken salad as I liked all the ingredients listed Total disappointment A tiny amount of chicken, seriously barely more then a couple of goujons chopped small and certainly no pesto about it I was expecting a salad and I got a plate of grease. Not oil as in dressing, but grease as in a greasy cafe. For some reason they have decided to fry the chicken and peppers in a pan then tipped the contents of the pan on top of rocket leaves and a few tomatoes and then SMOTHER it with Balsamic Then to make it taste more like a greasy cafe offering, they threw on a couple of pieces of burned fried bread which I can only assume was supposed to be croutons Absolutely disgusting 2 stars cos the other half enjoyed his choice - hot dog - you really cant go wrong with a hot dog and you really shouldn't go wrong with salad

Was nice but I got so much eggshells in my food

Great food, fast service, friendly staff, clean toilets, what more could you ask.

Unfortunately we received the wrong order. An unwelcome addition of black pudding meant it was mostly inedible. Food was not up to scratch.

Variety of choices for delicious breakfast with reasonable price. We loved the chicken waffles :) Lots of space to sit in the restaurant. Parking lot is available nearby.

Lovely scones , terrible coffee,tasteless ,worse than instant,had them replaced to little effect

I still have not received my order, been nearly 2 hours since I placed my order and the shop will not answer the phone

I waited over an hour and half and then it was cold!

Really helpful staff who insisted on getting the allergy folder out to check.... very tasty food at a reasonable price! Bob and Berts are superb at whar they do!

Great spot for lunch, fast service and good staff. Food was nice.

My food still hasn’t came no answer from restaurant no updates now an hour and a half late

Great service and even better food and coffee. The waffle breakfast sandwich was great. Cleaned the plate. update review: interesting that I chose the same item this time round. Tasted good. Tea was good. And bumped into people I hadn't seen in ages. Nice spot.

Food and coffee were cold when it arrived.

Good food and staff with high energy levels and sense of great fun!!🙂🙂

Although I have give 4 stars for food service and atmosphere. Unfortunately, the toilets leave a lot to be desired, frankly I no longe use them and choose to go elsewhere.

What I received was nice but I had items missing from my order.

They do a great fry! Although when you order for delivery they never send the black pudding!

Lovely friendly staff, who always go out of their way to make my children feel welcome. Nice gluten free options available and kids enjoy the selection of items available on kids menu.

A great find, food was fantastic. Will be back if anywhere near again

Went today with my wife for breakfast was disappointed with the fry and eggs Benedict, eggs under cooked on both meals , cold and poor presentation. Won’t be back 😡

Dip wasn't in meal and food was cold

Sadly, the experience today was negative. Had a delivery of two burgers. One was ordered without cheese, yet they both arrived with cheese. The loaded fries did not specify cheese as a topping yet arrived with cheese. When attempting to ring the store to resolve this, there was no pickup. Very disappointed and had to go hungry. The food did look decent and arrived hot, so there were no issues there, just a shame they didn't follow the request and didn't pick up their phone. Can't comment on taste as I couldn't eat it.

Absolutely gorgeous would highly recommend

I received completely different goods than we ordered and we are very sorry for that... next time I will think about ordering from this company

Although. We waited for the order it was delicious and delivery driver was very friendly

Leckeres Frühstücksmenü zu erschwinglichen Preisen. Angenehme Sitzmöglichkeiten.

Sent a filled soda when a chicken goujon wrap was ordered. By time girl got time to eat. It was too late to return.

Bun was stale and hard on bottom drinks weren't delivered originally and had to phone up but staff were great and got them sent out.

simply the best filled soda on the island

The food and drinks are delicious. We went for breakfast, took away a snack for later (peanut butter stacks - amazing) and then headed back there again the next day for lunch. The staff are very friendly and the music adds a positive atmosphere to the place. It's a place that is always on our to do list when we visit Northern Ireland.

Fantastic food and it came early - would recommend

I ordered a gf chicken burger and got abnormal burger which wasn't what I had asked for. I notified the lady and she said she'd resolve it but didn't come back to me until about 10 mins later with my correct order. It was lovely once I had it but there was no sauce in my burger and it was supposed to have BBQ? Apart from that the staff are friendly and the food is good. They catered for gf however extra charges do apply.

Can't go wrong, decent food, good service

Surprised at how extensive the menu was. Nice staff.

I ordered big breakfast with 2 eggs and pancakes, what I got was this poorly put together stack (trying to be trendy) with 1 egg and waffles. I attempted to call over two different floor staff who just plainly ignored me so had to go to the kitchen myself and get new food which seemed to take forever to arrive. All the other cafes were full this morning yet Bob and Bert's was almost empty. I wonder why? Also using children as floor staff kind of explains the poor service. Probably won't be back in this one for sure.

I like the food out of here, but the prices were already quite high, then they put them up again. It would be insane to pay that money for a fry up or filled soda, so I probably won't be ordering here again.

Speedy service and lovely coffee and tray bake

The staff are very friendly. I have mobility issues, the staff offered to help me carry my drink and food with out me asking. They are all very polite.