Juliano's in Ballymena

Normally this place is great but not impressed with our last visit which we just walked out. Went to order a piece of chocolate cake (last slice left on display) nobody else was in the queue in from of us in the 5 mins we waited when we went to order the girls mumbled between them and then turned around and said no it's just sold. Who too is the question. I can only assume one of the girls was wanting to keep it for when they ended their shift but if this was the case take it off the display.

Young girls working were under pressure in rush time but we're very friendly and dealt with my kids nut and dairy allergies very well. Great ice cream too.

The staff was nice and the place was really cozy. I loved biscoff cheesecake.

Some things are little to expensive, but the rest is amazing, nothing to complain about, girls or guys, who ever works there are amazingly friendly and respectful. I hope, they get paid more than in others places. Who ever owns the place, open more of these, maybe open like a mobile one which goes to different places for example red arrows or north west 200, festivals etc, anyways nice place

Great selection of ice cream and desserts

The back of the parlour is claustrophobic, the layout is depressing, and the same covid restrictions partitions are still being used. The kids love it, but small changes would make it enjoyable instead of something to endure

Bit pricey but ice cream is great

went and got a kinder sundae 2 brownies and 2 cokes and it was 21 quid, was very disappointed as the kinder sundae had no flavour was just bits of kinder ong if you want ice cream go mauds or something wouldn’t recommend, the server was kinda rude but makes sense as she’s prolly from ballymena

Lovely tea and treats here this afternoon

Such a lovely friendly place, With stunning dessert selection and lovely staff

Always great service. Food and coffee was really nice.

Delicious food in a clean, bright setting.

Service was pleasant Food was tasty Portion size was on the small side Price is relatively high for such a small portion, even with the current cost of everything in mind!

Hair in food and terrible customer service.

The BEST desserts I have tried!! I will make sure to pay them a visit again soon. Definitely a hidden gem

Mention to member of staff it was my birthday next day, they made my day with a lovely birthday message on the box! Thank you so much to the staff! It was so lovely of you to do that! Have a wonderful Christmas

💯 % absolutely beautiful home baked pavlova, staff all very pleasant, place sitting spotlessly clean....will be back very soon

Take my son and brother with son for ice cream in hot day to Julianos as not been there before. Cleannles and help from staff was acceptable and pleasent. Prices acceptable. But that was all. Ice cream is situated on other end as cashier and they not hear you through. But real dissapoitment for us was taste of ice creams. No flavours. Not come back again probably.

Waited for 40 minutes on two tubs of ice cream and 1 crepe, after initially waiting for about 10 minutes to be served and pay! Ridiculous waiting times for a fast food dessert bar, especially on take away. Staff didn’t seem to care there was a massive queue of people waiting on their orders, instead chatted amongst themselves, making the wait longer. Poor management of staff, as just 1 member of the team was dealing with take out orders. Such an off putting experience, as waiting 45 minutes on ice cream and a crepe is just ridiculous and customers shouldn’t be expected to wait that long- not even an apology for the wait when my order was eventually ready. Bad service all round, definitely will never be back!

Nice enough coffee , very busy .

Lovely ice cream selection and desserts 🍨

Great place for a group great. I don’t have much of a sweet tooth and admittedly can eat chocolate but they even have options that cater to me. I’d recommend the crepes or the fruits salads. The waffles are quite sweet. They have an impressive selection of hot and cold beverages; ice creams and Sundays

Tasty ice cream and lovely staff

Great menu, amazing sundaes with plenty of toppings and flavours to enjoy. Great indoor seating too.

Great place very friendly staff

Love the strawberry white chocolate sundaes

Good prices, I recommend the Turkish delight sundaes 🍨

Great spot for waffles,crepes,ice cream and coffee. Kids love it.

Enjoyed it and the what I eaten was lovely

This ice cream parlour is too good, Julianos is taking my wages. The next step is admitting I've a problem hahahaha

Great little ice cream place with super friendly staff. Banoffee pie to die for

Wide choice of ice cream and desserts Friendly staff and very clean

Amazing, great portions and really good prices

It's Mauds ice cream. How can it be bad.

Staff were very helpful especially a girl called Jacqueline

Great tasting ice cream and fabulous cheesecakes.

My we girl absolutely loves this place

Great tasting desserts and a great range to choose from.

Great friendly staff and fantastic selection of desserts

My mum loves a wee treat here and the staff are really friendly.

Took my son after his first aqe exam, staff weren't very helpful or pleasant. Extortionate prizes on average desserts.

When u love sweet food as much as me this place is heaven

Great wee place for ice cream and Desserts

EPIC deserts ! What morellis is to portstewart julianos is to Ballymena 👍😋

Great food, but staff really need to work on their bedside manners! Simple things such as looking at the customer rather than looking everywhere else, taking note of who's next in line etc. Also management really need to consider acoustic treatment especially around the till area - noise levels make it almost impossible to communicate with server when placing order. It really wouldn't take a fortune to make major improvements!

Desserts are fabulous, can be hard to get a seat but thats because its so good and worth the wait.

sorry...but i didnt really enjoy...my coffee wasnt great

Świetna atmosfera. Miejsce spotkań całych rodzin i nie tylko. Dobre miejsce na randki. Dobrą jakość lodów i deserów

Great ice cream and great staff

What a good evening's craic we had as we chatted over our icecream desserts or apple crumbles. Out men's Bible Study thoroughly enjoyed our visit. Onle problem is lack of space.

Great ice cream and coffee but music way to loud can't hear yourself think never mind speaking

Omg what a place... called in for a few deserts and they were amazing... great friendly staff and excellent prices would definitely recommend here...

I'm writing a little review. My daughter and I spent a nice hour or so, here, last night. There is a choice between takeaway or sit in. We chose to sit in. She had the `Goldilocks' ice cream sundae, which is honeycomb based. She thoroughly...

Good for the wellbeing. Hard on the health - leave your moderation at the door...

Best ice cream parlour and the best staff ...Well done guys !

Lovely place. Not so good for savoury food as options are limited to paninis and soups but the sweet options are lovely ans extensive. They offer a variety of cakes, crepes and waffles as well as sundaes. Responably priced, most items cost around £5 or £6.

Here I had the best pavlova ever. I'll come back

Nice selection of food, nice friendly staff and service, just a bit pricey.

Brilliant place. Lots to choose from. Nutty professor sundae was delicious.

Great ice cream,really crowded at times.

I like this coffe restaurant because they have very nice decaff coffe one of my favourite and they also have lots of tasty cake you could choose whatever you like.

Lovely treats.Very friendly staff

Очень вкусный вишнёвый пай, и очень нравятся панкейки с клиновым сиропом и беконом

Great selection hot drinks and desserts

This place is delicious. The walls are painted colourfully and the staff are friendly

Great ice cream and I would recommend sea salt caramel if you go there

Ice cream was nice, would go again

Horrible experience today where I had gone to meet up with a couple of friends at julianos! We had purchased our desserts and drinks when we came in and enjoyed them the food is lovely I have always came here for white hot chocolate. But today left me with a bitter taste in my mouth when I was totally horrified and embarrassed in the middle of the cafe when we were leaving asking if I had payed for one of my items and Which I had presented at the till point the first time around ! Horrified being confronted about something like this in front of customers and staff left me feeling very uneasy and payed for the item as it was a misunderstanding and a mistake made by a staff member but the way it was handled by staff and the embarrassment I received because of the awful way the situation was handled was terrible and I wouldn’t feel comfortable returning to this cafe

Horrible experience today where I had gone to meet up with a couple of friends at julianos! We had purchased our desserts and drinks when we came in and enjoyed them the food is lovely I have always came here for white hot chocolate. But...

This was my first time here and l found the staff pleasant and friendly and the food was delicious and my grandsons loved their ice creams will be back. Plenty of room for the buggies and the place was spotless

Kids love it, great for a relaxing coffee

Cake selection is ridiculous, a real must try for a treat now and again, not cheap but the size of the cakes you get is very large.

Lovely ice cream sundaes and crepes xx

This is one of the best known cafes in Ballymena but the thing that lets it down most is some of the staff. They’ve no personality and border on rude. Not all of them of course but a few! Other than that it’s good -...

Great atmosphere, really good opening hours and the range of desserts is super! Always served quickly and top quality every time. Highly recommend!

Excellent venue with street parking. Popular night and day. Excellent variety of ice cream and sundae dishes. Staff young, pleasant and efficient. Look forward to going here as always good.

Love this place, so much too choose from. the best place to go if you have a sweet tooth haha. Everything on the menu is slimming ;-)

Nutty Professor. With strawbs. You're welcome 😍😍

Went with daughter to this busy ice cream cafe. Late in evening and very busy. Lovely atmosphere. Young pleasant staff. Portions generous and good value for money.. Havesince made returnvisit

Oh my the deserts are delish go here quite a bit. Use def wont be disappointed

Always delicious, young staff v pleasant. A bit pricey I fear.

Son loves this place. Ice creams are amazing.

Always a firm favourite with my daughter for ice cream. Always nice to take a walk up the town and call in for a coffee and bit of cake.

Lovly place for coffee ice craem and something sweet 😊

Lovely little place to go for a catch up with friends in the evening. The crepes are beautiful especially with ice cream. The staff are friendly and very helpful.

Been here 10 minutes staff ignoring us

Afternoon Coffee on way through Ballymena in a bright, attractive, and busy Ice Cream and Coffee Shop. Parked for free just across the road. Good service in an enjoyable location

come here at night and it is usually busy and can be noisy. great choice of ice creams waffles crepes and desserts no complaints about service

Fantastic sweet/icecream and coffee shop. The kids love it!

Fab range of desserts ...waffles crepes cheesecakes gateaux crumbles and pies..all served with fresh or ice cream...perfect with tea coffee or one of their great selection of cold drinks. Expensive but a great treat.

Fantastic cheesecakes, great ice-cream our favourite place to go for a treat

I come here regularly with friends for a catch up and we love the desserts! There is a wide variety to choose from and the prices are decent too. There's always a good atmosphere and the staff are helpful. My favourite thing to order is...

Grate coffee shop and lovely ice cream cakes

Really good selection of ice cream and desserts

Love this place!! The food is AMAZING and all of the staff are friendly -they have plenty of patience waiting for me to decide what I want from the menu! Too much choice!!

The huge variety available is fantastic, if somewhat disheartening as we wanted to try it all! The staff working were all very freindly and helpful, service with a smile too which makes such a difference. We were all impressed with what we got and will...

Brilliant range of deserts! Icecream flavours are amazing!! Not overally expensive but brilliant for a treat!

Had the perfect Turkish delight sundae in Julianos cafe! Ice cream is Maud's of course as there is nothing better! Such a beautiful little cafe/ice cream parlour, staff all pleasant and helpful.. go treat yourself you definitely won't be dusappointed!

I mean the food was great, customer service, lacking. Just don't try ordering a take out to sit in (it's cheaper) because they "don't want you"

Juliano's offers a great variety of ice cream, waffles and crepes. The place is always clean and neat and the staff are helpful and friendly. That's why we keep coming back.