Juicy's Pie and Mash in Colchester

We have given it three tries, first, food was OK, short staffed, bad service, 2nd similar but food again was ok, tried again last night, 8pm booking, only us and a table of 4, another couple were then seated, table of 4 had finished. We ordered starters and mains, starters arrived, yes ok, having finished those they were cleared, we awaited our mains, we could see 4 main meals on the counter where the two chefs were as only us and the other couple, they had to be ours, after watching for ten minutes and still sitting there under the heat lamps, I spoke with the manager, he went to them but apparently not fully prepared, awaiting chips ? After about a further 10 minutes they were served to us, no cutlery so we had to take from the next table, the food was dry, mixed grill was awful eggs were now rubbery all meat was dry, salad was warm, the other meal was equally as bad, warm salad and small tomatoes, chicken dried out, sauce congealed. Neither edible, so mostly left. No we didn’t have to pay, but how can Two chefs not prepare 2 meals to come out fresh and hot, it’s wasn’t as if it was busy, total joke, maybe time to replace with a new restaurant team. I feel all there have become complacent. To be that empty on a Saturday evening, something is wrong.

Surreal atmosphere as the place was a theatre turned into a bar, nice food, good service

Today the food was absolutely amazing and our waitress teresa was a joy to have an absolute dimond and for the food me and my friend both had a beef ramen was delicious was tender the broth was perfect no complaints and definitely will be coming back very soon also

A great venue with good private rooms for meals and functions. We used The Library but did find it quite warm, even in January. Decor in toilets is flagging a bit. Food was exceptional as was the service. Highly recommend.

We were ordering an ice drink from them but instead of saying we don't have ice the woman was very rude in a lower case saying we don't have that. Didn't feel welcomed at all, I know it was new years eve and they probably wanted to be somewhere else but you shouldn't show it.