J's Grill Hitchin in North Hertfordshire

The grilled chicken burger was absolutely terrible—rubbery, chewy, and tasted like a grilled flip-flop. The seeded bun was falling apart, and the chilli sauce was appalling, especially considering you have to pay extra for it. A thoroughly disappointing meal.

2 lovely ladies serving. Had a chat and a bit of a giggle with them. I gave them a £15 budget to give me some food of mixed chicken ect and it didn't disappoint. To be honest the food was much better than I originally thought it would be. Definitely recommend and will definitely use again. Chicken burgers were wow yes very nice. ❤ ✌ 🌎

Got glutened here from the chips, they are marked as GF on the menu but they cook them in the same fryer as breaded chicken. Rice was OK and heated in a plastic container.

Delicious food and very friendly staff. Love it every time I get from there 👍

Best chicken in Hitchin, service and staff great, hard to describe the atmos as its a takeaway!

Great place for food since opening

On point! Only ever ordered twice over the last few years as it's collection and I didnt drive, but both times have been very good. Ordered again tonight and still the food is really very nice!! Seems like whatever they're doing keeps a good consistent quality. Customer service great and definitely, by far the better chicken burgers in the local areas! Blazin burger is 👌 Huge portions of chips, presented well, generous with the sauces and quite decent prices too. Can't go wrong with that...

Service has got a bit slow on a Saturday. Also I love js grill fries but all of our fries tasted stale and hollow like no potatoe inside the fries. So odd, I don't understand why they have come out like this. Maybe fried for too long.

A regular haunt for us. Never fails to please highly recommend! Including the veggie options

Js grill is the perfect treat for a take out. We have always had great food from here at an added bonus that they do NHS discount. Thank you guys.

Absolutely amazing food keep it up guys

Peri Peri Strips + Peri Salted Fries + Peri Halloumi on the side is where it never goes wrong. Always nicely cooked, nieatly packed and delicious.

Food was ok ish. The thing that annoyed me was two young chaps order food one of them asked for tap water and he was told 50p for it. This is illegal. I politely told the server and showed her proof, just to get called a busy body. Again it’s against the law to charge for tap water

Food was fantastic and cheap. Got large peri peri chips and 2pc of chicken for about £5. Would definitely recommend the peri peri chips.

Absolutely amazing chicken 🐔 can't wait to go again 😋

I am a regular visitor to J’s and it never disappoints. The food is incredible and great value. The staff are friendly and the service is brilliant. There’s a reason why I keep coming back and I’d highly recommend to anyone.

We go here most Saturdays for a takeaway. The food is really good and the people are always friendly.

Great food, but rubbish opening times. Website and pamphlets say 10pm, shut at 8pm. Which one is it??

Js Grill are always brilliant, awesome food and friendly staff. Miles better than Nandos or KFC. BBQ wings and peri peri chicken both recommended 🤤. Incredible value too. If they delivered I think I'd be eating it way too much, so perhaps it's a blessing you have to collect 😆.

I have been going here since it opened and I still love the food today staff is friendly and polite food is amazing

Was recommended this place in 2019 by the same person that recommended Cawsburger and Chicken George. I’m all in to support local independent businesses. Only got round to tasting this today and will not come back. The fried chicken was dry, too much heat lamp, too long. Frozen chips can be very good, these were so undercooked that they were white. The children chicken steak burger tasted like nothing and it was all bread. The lemon and herb chicken was decent - on the dry side though. Ah, and I waited for 40 minutes for my order. It would be great if the staff were trained to warn customers and say something like “the current wait is 30-45 minutes, is that ok?”. I’ve seen you respond to reviews and I support this. Not sure if today was an anomaly, but it wasn’t good at all.

It's not cheap... But it is so good! You can't not go back.

Food was fine but very expensive for a take away

Very tasty chicken and chips. Friendly staff, prices very reasonable.

Good food. Reasonably priced. Lovely staff.

Just ordered the burger and chips is very tasty

Great friendly staff, very reasonably priced, fantastic taste!

Staff are lovely ❤️Love there meals😋 every time we have this takeaway it is always fresh and cooked to perfection. Definitely recommend!

How you hope fast food will be and it usually isn't. Friendly, helpful staff and very tasty food.

The grilled chicken burger tasted like a grilled flip flop rubbery and chewy with a seeded bun that was falling apart the chilli sauce was appauling and you have to pay for it This was the worst burger I've ever had in my whole entire LIFE!

First time using here and probably the last unfortunately. Service was great, couldn’t fault it but…… when we got back to eat our chicken burgers it was salt overload. Someone must have made a mistake. Neither of us could finish our burger (I had the blaze and g/f had standard burger). Fries were great but honestly salt content was off the scale!! Shame

One of the best chicken shops in Hitchin. Seems like a nicely run local place.

Not as good as it use to be. Also quite slow waited 35 minutes for 6 hot wings (which were already cooked) to get Peru Peru chips to go with it.

The best chicken 🐔 shop around everything is spot on 😋

J Grill is super nice food, with great staff. My go to take away place.

Usually absolutely love the food however this time chicken was full of gristle in the grilled chicken wrap and my partners burger wasn’t up to scratch bun was completely stale! Such a shame as we usually absolutely love this place and are always happy to drive 30 mins away from home to get it but thoroughly disappointed.

Worst ever food i had and on top how you can charge for chilly and mayo Dips.....

Food lovely ,price bit expensive,service too slow

Lovely food, very reasonable prices.

Between the peri chicken and rice / pittas I and everyone I share it with agree it is godly. (Lemon herb still gives a friendly kick too) When I mention I'm ordering the poor girl on the phone has to divide 2 or 3 bags for me it's all ready to pick up. They cant do enough and always organised Boy it's worth it. And that's just the peri menu. I've seen milkshakes passed to others and there is a little envy there

Tasty food at reasonable prices

My fav chicken joint in Hitchen!

Lovely food and really friendly, will be back!

Great half pound burger 🍔 not greacey and full of flavour, 🍟 were tasty. Staff very helpful and pationate. Will definitely be coming back.

Great food big portions highly recommend..

This place is just amazing. Great food, great price, nuff said 🤘

Took my order, card machine began to play up, told they would restart it so waited standing there like a plank, then they put a sign up saying machine out of order and they had not said anything to me so I just awkwardly walked away. Gutted really as no cash.

Nice people, great chicken. What's more to like?

Better than nandos!! Say no more!

Really good food, polite staff and great value for money

The food's always been good here, nice burgers, really great chicken, and the finest roulette box of wings going.... but they're also just lovely, lovely people. I had to go back tonight for more chicken after my daughter had tripped and dropped hers, she was distraught at having wasted it. The lady in charge at J's ("The Mum" we call her) laughed at the scenario, replaced the chicken with a smile, and would not take my money despite me insisting. How lovely of her! Thank you all for being super people and for making fab food.

There chicken fillet sandwich could rival chicken george

Great tasting chicken, generous portion sizes.

Always top fresh produce and amazing staff.

Fantastic! Great service, great staff, amazing food! Can’t say anymore, other than highly recommend.

Great takeaway, love the chicken strips!

Best quality chicken and meats, cooked to presision by an amazing family team that have a passion for great food. Southern fried, Piri, or in their famous chilli sauce, they never disappoint! Five Stars all the way!

Fast service, friendly staff and great food. Beats the inconsistency of Pepe's for sure

Incredible food, great service.

Chicken here is fantastic, reminded me of the Chicken my mom used to make for dinner. Always happy and friendly service from the team. Their peri spiced chips are also amazing.

One of my favourite take out shops mainly because of the chips! So lovely and friendly and a good laugh when you are having a down day! - sof

Great food, great service and always going back.

Didn’t know this place existed until I got a call out for a job here (I’m a locksmith) and decided to give it a go, did not disappoint. Amazing tasting chicken, and the fries are superb! Will definitely be coming back and recommending to friends and family.

Best place for chicken in hitchin for sure. All the chicken is amazing but the peri wings are a must have on any order. Cant reccomend them enough.

Good food, but don’t take telephone orders for collection, used to. Shame but inconvenient and went elsewhere

Okay but overpriced food. Called to place an order once as I usually just go there but wanted to save some time but no one answered so went there instead to be told they have no phone. Which is funny coz I rang it several times. Why advertise a phone number and let it ring repeatedly instead of answering it and telling the customer that they don't do telephone orders Maybe the purpose of this is to ignore the complaints from their customers... Who knows, either way I won't be going back.

Best burger, Chicken and Fries around here, Staff are very efficient, polite and serve with smiles. we could never eat another McDonald's now we have had a J's grill.

Better than that well known peri chicken restaurant everyone raves about. Friendly staff and proper portions!

Amazing! I never find a good chicken burger and this is it! definitely the best i have ever had. Wish it was open on Sundays but still a 5 star!

Fantastic chicken love the place.

Fantastic takeaway food is delicious and staff are friendly. If you haven't tired it your missing out

Have been to J’s grill for lunch a few times recently, the food is always very good and the service from the girl that served me was fantastic! She brightens my day up, as much as her bright smile (worth coming in for alone). I’ve always been in during lunchtime, so not sure what it’s like in the evening, but shall definitely try it out for dinner some time soon. Hopefully the food is as tasty and the staff are just as friendly and professional when it’s the evening!

Great staff, unbelievable food 👌🏻

Friendly service, great food. There can be a wait though.

Nice food with best customer service.....

Beautiful Peri Peri hot chicken.

I want to give 5 stars as the chicken coming out is quite simply the best fried chicken I have ever had and the peri peri is properly char grilled to perfection. But...its only 3 because they need to learn how to deal with rushes and busy periods. Success will be completely undermined by not treating the customer as king. I asked for 12pc meal but was told I could only have 9pc?! It doesn't matter how you do it you just got to do it. Develop a system that works even when under pressure. The family run shop, means that criticism is taken personally, and the thought of tell the cook to cook quicker is unthinkable. If they worked to make customer experience more efficient and quicker in busy periods, then this would be the best takeaway bar non.

The best chicken I have ever tasted & great customer service

Great staff, very friendly and helpful , and great food, so fresh and tasty

Tried for the 1st time and will definitely return. Just as good as the famous chicken take away with 3 letters K** bit much better value. Friendly service.

Possibly the best chicken takeaway ive ever found. Simply good piri piri chicken

Excellent chicken and burgers highly recommend for a night in

Yummy food, friendly staff and not too expensive.

Great food and service, Best Peri Wings around and a really flavourful Haloumi wrap and more than happy to accommodate adjustments to orders

Been here a few times and the food is amazing, fresh, taste great. I’m happy with the service as it’s always been soo good the staff are always kind, I can understand it’s a small shop and they still do a great job, I’m happy to wait for food if it’s being cooked or if they are busy, completely worth the wait. Keep up the great work guys. 👌👌

This is an incredibly popular take away for good reason - the food is amazing!! The peri chicken menu has loads of choice and the meals are good value for money. Personally, I love the grilled chicken wraps and grilled halloumi, but the fried chicken strips are also great too and much better than well known high street contenders! The shop does have busy periods, it’s a testament to how good the food is, but I have no problem waiting and I visit every week so those busy periods certainly haven’t put me off!! The east regions best take away for a reason, try it, you’ll love it!!

Just spent 25mins In here waiting for chicken! 7 people behind the counter walking into each other. HOW THE HELL CAN YOU HAVE A TAKE AWAY THAT YOU CANT PHONE ORDER!!! The most dis organisation I have ever seen. Waste of time and money. If NO stars was an opuntia would it.

Great food, good choice of menu. Always very busy.

I've used this takeaway a few times a up until now the food has been excellent, juicy chicken and generous portions. Since the owners got back off their hols/closure, it's not been great. The female owner was quite short with me when I made a very normal request and the the next time I visited the chicken was dry and small in size compared to all my other visits. Shame, won't recommend it for now.

Just the best hallumi wraps ever!

Amazing! Just had the Frankenstein burger meal and can't remember the last time I had a takeaway this good! :)

Food was absolutely delicious it's rare to find a take away as high quality as this in my opinion! Friendly service too :)

If I could give it more stars then I would

Best chicken shop in the country, it blows Nando’s out of the water!! Staff are always so friendly and polite.

Visited here last night after it was recommended by a friend. Went for a chicken strips meal with spicy rice. Which consisted of 3 tiny mini fillets which were warmed on the grill, not marinated at all and a small layer of sauce smeared on 1 side and a stingy portion of rice which was like no other I’ve ever experienced. Not long grain, not basmati, not bulger, but something with a consistency of cheap cous-cous with a bit of curry powder in it which was all stuck together in clumps and only partially warm. The 1 star is because the girl who served me was friendly and polite. I’m afraid I won’t be returning to see if this was a one-off poor show. Disappointing !!!

Visited here on the back of a recommendation. I had the peri peri strips with spicy rice. The averagely sized portion of rice was a strange looking rice which was all clumped together and certainly not spicy. The chicken ‘strips’ were more like nuggets of chicken which didn’t appear to have been marinaded, merely put on the grill and a layer of peri peri sauce brushed over one side. I have been left feeling hugely underwhelmed and will not be going back. Sorry guys 😔

Lovely food You know a place is good when the queue is out the door!

What a great find! Lovely chicken meal after I’d finished work late and didn’t want to cook. Think I might be stopping here more often.

Disappointed, i went an hour before closing, and they'd stopped cooking & run out of chicken by then

I usually order frankenstein burger and fries with milkshake. Good fresh ingrediants. Staff friendly. Shop is often busy and gets lots of custom. They will take phone orders also. Prices a little higher than I would like to see but that won't stop me going there every once one while. Far better than another well known burger fast food place I know.