Jolly Sailor in Poole

Went in for an evening meal. Ordered fish and chips. I don't know what the fish was but bland ,overcooked and full of grease. Whilst waiting for our food to come out the music was turned from low to full volume. I could not hear my partner speak through the whole meal and totally spoilt our evening. I get music is played but not that loud in the dinning area .

Nice pub with great food and service.

Great atmosphere and food...and turned the TV over to the Master's

Hermione was the best, her service was best to none! Very good knowledge. 10/10

Absolutely amazing pub. Food is spot on and all the bar staff are so friendly and kind. Atmosphere is fantastic. Keep it up guys

Sat here now. Ordered a macaroni cheese, wasn't asked if we'd like garlic bread, but got some hot withered salad with it. Burger was ok with a thimble of chips. Waited best part of 50 minutes for it. Now going to fish and chip shop to get something to eat so spending twice. The only up side is it allows dogs.

Went with a group of friends to watch Six Nations match. Didn't have food so can't comment, but staff were bringing out food regularly

Good atmosphere, showing football on different screens & using app to get discount on drinks

Ordered roast chicken dinner.Small roast potatoes swimming in grease with greasy cauliflower cheese all thrown together on the plate. Had to ask for a replacement meal as I assumed the veg would be separate as I don't like cheese. Staff politely replaced my meal, but it wasn't the nicest... chicken was fine, but potatoes were terrible.

It is a fantastic place to eat 😋 the service, which was excellent. I definitely recommend

We had an outstanding meal, and the service was second to none. The atmosphere was warm and welcoming

Was visiting family in Poole on Boxing Day went for a walk with the dog and stopped at the dog friendly Jolly Sailor. Had a look at their season menu and decided to have a bite of lunch. Ordered 2 fish and chips and 1 festive burger. Food arrived promptly and was very nicely presented ( better than promotional pictures) Speaking for my self the burger with rarebit sauce, pigs in blankets and a beef burger with fries was simply outstanding I will go as far as saying its the best I have eaten in years. I would also like to mention the very friendly staff who were great ! Greene King I hope you paid them well because they deserve it. Will visit this place again for sure !!

Looking somewhere to book on Boxing Day in Poole as was seeing my parents. My brother was also coming down with his family and dog so needed to be dog friendly. Online booking was easy, I made a mistake in numbers and they were very efficient in sorting it. On the day, service was great plus the food was amazing, I had the not meat burger plus squid and loved it. My parents had fish and chips were great too. Will be back

Great food, amazing staff, incredible value! I would recommend this place anytime for a quick meal, night out or experience

Lovely atmosphere on Poole quay...

Had a lovely roast dinner and draft Guinness went down lovely

Staff were brilliant, really helpful, friendly and the food was great. It was Sophie and Dani that served us and Brad was the chef. I could have stayed for the rest of the evening as the atmosphere was so welcoming and warming on a cold Saturday. Definitely recommend 😀

There was some slight confusion regarding our food order, which was dealt with professionally and quickly, and without any discussion of who was at fault. Fantastic value and awesome food we will be back as Rachel was amazing!!

Love this place. Proper quay pub with really lovely staff. I always enjoy going. It's cosy and warm with pub games, live sport and music. Great prices and service. They take real pride in the little touches. Mulled wine was lush. Great selection of drinks. Tables outside for when the sun shines. Plenty of parking nearby.

Delightful Pub Warm & Welcoming, Lovely Food & Extremely Lovely Staff. Sophie Can’t Do Enough To Help & Is Very Knowledgeable About Poole & The Surrounding Areas. We Will Definitely Be Back!

Staff very nice. The food wasn't great. It was a grubby place. Needing a good spruce up. The carpet where we were eating was disgusting. Wouldn't visit again.

Very poor quality, far too expensivefor what we had... stale and quite tasteless. Very small portions, can only blame Green King for that. Lovely staff, Accomadating and attentive. Don't recommend for food, won't eat in Green King again

Great service with outstanding food. The sharing plates are a hit with both adults and the kids. Highly recommended.

I was having a bit of banter with the owner, he decided to go on a power trip, wouldn't shake my hand as I went in, and then decided to take offense over nothing, The atmosphere was awful, bar staff unfriendly, terrible place my friends and I would never go again

Welcomed by staff, straight away asking how they could help. Table for two in the front window, accompanied by I assume the landlord stoking a real fire, with banter. Meals ordered and arrived within 15 minutes. Cooked too perfection. Just a great venue to visit.

Spacious and Festive Pub offering Green Kings Beers Wines and Spirits and also features a contemporary menu of food. I had a Cheese Toasty which could have been improved if the Waitress offered any Tomato, Basil or Oregano. A Side of chips was well seasoned and tasted great. £2.09 is about standard for a large cup of tea, but unfortunately for me no alternative milks. The landlord kindly added some wood to the wood burner for me.

Served by Hermione who made sure our table were taken care of for the whole evening. Had the Mac and cheese which was very good.

Lovely pub,great food,great staff.

Good portion of fish and chips Steak and ale pie was epic Roast beef was generous Friendly staff Good pub atmosphere And best of all Abbots Ale

Amazingly relaxed and allowed dogs. Very friendly, great hosting, loved our roast. Best Yorkshire puds ever. Thank you, will be back

We went to watch rugby world cup final. Food excellent. Really sorry to have missed pudding. I left it too long and the kitchen had closed! Sound in our area wasn't good at all. Partisan crowd SA won

Fantastic people and food, made to feel very welcome

Great atmosphere! Husband and I had lots of drinks in the afternoon here, then came back late evening for more after we had dined out. They had a disco on and we loved People watching and atmosphere was great. Loads of choice of drinks 🍺

Much more hospitable than the poole arms - on our first visit to poole. Great drinks nice locals - good drinks

Me and my business partner came for a meeting at the Jolly Sailor. Was served by the lovely Hermione. Very welcoming and made sure we had everything we needed. What a lovely manager she is.

Traditional harbourside pub with friendly staff, we had the tapas 5 for £22.50 and every dish was excellent especially the Japanese style bbq chicken, and the pretzels with beer cheese, it was so good we visited again 2 days later whilst on holiday in swanage, thankyou so much

Had a great afternoon here on a busy, sunny Saturday. Great service, no waiting, and a great atmosphere

Holly walked us through the menu options, talked good banter and had us sorted with a smile Great venue to sit outside watch the boats sail in and the world walk by Plus one of the few English pubs to stock Crabbies Ginger Beer

Very good pub . Great for sports or just sitting outside in the sunshine . Becoming one of my favourites again . Well managed , which shows in the attitude of all the staff , who are excellent even when under pressure . Foods good as well . Well done to all involved .

Staff not only extremely slow but also rude. Won't be going there again

We get here today sep 24, at 3.30 pm we order beers for get a dinner. We pay our drinks and when we go to order our food the employees said : ohhh sorry the kitchen is closed!!! What a rude people . I’m ask to talk to the manager and I’m been 5 minutes wait for him and he never come !!’ Never be back . Don’t wast your time here.

Can’t quite believe you wouldn’t let us in to your pub just because we’d been on a boat trip!! Bouncer said no stags, hens or boat trippers!? Surely an amount of common sense is required.. we were two middle aged couples not at all drunk!!

Pretty good pub on The Quay, a couple of Greene King beers on tap, food offering is popular.

Great place, great atmosphere and great prices beer too. 👍🏻👍🏻

Highly pleasant staff, friendly, efficient making a nice day out that much better. Even the glass collector in the front courtyard was sociable and added to the experience. You seem to have a great team there.

Lovely home cooked food (BBQ chicken) Reasonable prices. Dog friendly.

Best spot in Poole for sitting in the sun with a pint, or watching sport - epic discos on a Friday and Saturday night 😎

My Husband myself and two nieces booked a Sunday lunch 10th September when we arrived spoke to bar staff they had no knowledge of our booking but asked us to take a seat and they would be happy to serve us. The meal arrived we couldn't believe our eyes ,it was the beef we ordered with Roast potatoes Yorkshire pudding cauliflower cheese pigs in blankets cabbage and peas. The pigs were still uncooked and only one had a blanket, that too was under cooked, one Yorkshire pudding was burnt black my own yorkie was still oozing oil from the centre not cooked, the cauliflower cheese was just sauce no substance whatsoever, the beef was tough but had a nice flavour, the peas were delicious not cabbage was visible. All in all a total waste of money. We had previously had fish and chips here which were amazing and enjoyed by all. The moral to this story is "stick to the fish and chips don't waste your money"

The sports entertainment, especially the Rugby World Cup coverage is fab. The food is great too….what more can you ask for at the quayside. The staff are really attentive to everyone and the kitchen keep rolling out the food. A great team effort with a great leader who keeps the riff-raff in line, which keeps everyone amused by his calm and controlled manner. Roll on the next 4 x days of rugby 🏉🍺

Great pub , excellent sports coverage and the food is very good . The staff coped brilliantly as well considering how busy it was . Overall a very good experience all round , will definitely be back .

Visited here on Tuesday and it was really busy as it was Bike night. Service was really good considering how full they were. Staff were excellent and even got asked if everything was ok with my meal. Definitely would eat here again. No frills great food great service.

Best place on the quays, been here twice since working away, the family feast sharer is 10/10 and the katsu chicken burger is one of the best burgers I've ever had at a reasonable price so cheap for what it is, amazing, the staff are amazing and friendly. Highly highly recommend.

We visit Poole Quay a lot and we have never visited the Jolly Sailor before until today! We were so impressed, the food was really good, and large portions , the nachos were the best we have ever had , burgers were fantastic and the children were really well catered for. It was a very hot and very busy day but we couldn’t fault the lovely and friendly service of the staff , great selection of beer , wines etc. We will definitely be back

Had a drink all ok Went to order food Table no. please There's no number on table Table no. please There's no number on the table Ok, I'll guess Sorry all the food you want to order has ran out Manger shouts across we have been hammered on food this weekend We left

Great location on the Quay. The staff who served us, Holly & Alisha, were professional and courteous. We came in this evening for a drink only but have had food on previous occasions and thoroughly enjoyed it.

Lovely friendly and welcoming when my daughter and i arrived. They normally allow 30mins for cooked food however they were super quick as they knew we had a boat trip booked. Ordered Katsu burger and fish and chips both cooked and presented beautifully. Would recommend...

Very friendly and made such a fuss of the dogs

Our boat trip, was due within the hour, and needed some good food within that hour, the manager and all staff couldnt help us enough, got the food out on time and must say the food was delicious, big shout and thankyou to amber &...

We came here for a drink on Monday and was impressed with the friendliness of the bar staff and atmosphere. So we returned the next night for a fish and chip dinner.....it did not dissapoint! Best fish and chips ever! Batter was light and crispy...

We visited the Jolly Sailor for lunch. Unfortunately we were greeted with an unpleasant attitude from the bar staff and only decaffeinated coffee available. Food was 40 minute wait but the fish and chips were decent and delivered with a smile and lots of sauces!

Great staff all the girls behind the bar were great. England did not win but GK you did with great staff.

Popped in for a great lunch yesterday to watch the ladies semi final, great atmosphere, great food. I was served by Sherry who was excellent, hope to get back there for the final

Popped in and had a lovely lunch, was served by sheri who was more than accommodating, will be back again in future.

To be fair my previous visit, some time ago was not great but a friend told me the management has changed so I thought I’d give it a try with some friends. We got there early to have dinner and stayed to watch the rugby....

My chicken was a little overcooked but apart from that was nice, my partner had the burger and he enjoyed it, all staff where friendly and they are dog friendly. The staff brought over a bowel of water for our dog as well. Overall a good meal.

Great pub , to be honest haven’t been in here for a while but was pleasantly surprised , back to its best . Only popped in to watch the rugby yesterday but will definitely be back . Great atmosphere . The staff were excellent ,...

Been coming to this pub for over ten years it’s always had a great atmosphere which is added to by great staff. Holly was very welcoming

Very lively and fun. Service was fast and efficient. We were served by Holly who was wonderful. Very efficient and very helpful. A real joy.

Sunday dinner time and no roast beef, disapointing, got very loud when the football was put on the tv my slightly austistic son had to move outside to avoid the VERY LOUD TV.

We stopped here in July for a meal and we’re very impressed how fresh the food was. My wife had salmon fish cakes and I had fish and chips, fish cakes were lovely but the batter on my fish was overcooked. Service was very good...

Very warm welcome by the landlord and fantastic service . Food was typical pub fare, filled our tummies before the summer festival 😊

Heroine was friendly, approachable and insiteful. Glad we popped in for a few drink. Helped us figure out what to eat. Loved my experience here.

Brilliant pub in an area with a lovely view, if only it was a bit sunnier! Staff was very friendly and happy to accommodate our large group, couldn't have asked for anything better. Food was brilliant as well to top it all off

Terrible manager as a local and regular the man is on a power trip and has no regard for local Poole residents. SACK HIM

Me and my family are on holiday and have been twice. Wanted to see if it was any better on a weekday compared to our weekday visit. It was worse. First visit they didn't give us part of our order and claimed they had. The burger was so dry I couldn't finish Second visit the Chips were dropping it grease. They had loud music playing outside so went it. 20 mins in the football was on to max volume and said they couldn't turn it down. Never mind there were autistic children in there, dogs and kids. We don't all appreciate the football on max. They say online and all over the pub, come and have a roast we have it all. Yeah funny that as my mum asked for beef. Took the money of her then said we have none. Got a refund but she was so upset as she had been craving a roast all week. The staff were not welcoming and says dog friendly. With loud music and TV on max volume. Really? Won't be going back there next year when we go back for our next holiday.

Excellent pub grub at this quayside watering house. Staff always polite and welcoming too

Friendly service. SOPHIE could not have been more helpful. Meals were good and not too expensive. Great views from the front of the pub.

Staff seems not so motivated. We just ask for Ketchup and waitress was already grumpy!!! No good!

Came In for a date was enjoyable Fantastic service and place. I was served by a very nice polite young lady her name was courtney so thank you

No soap in the toilet bar staff informed an hour later still no soap 🤢

Awful service and poor food at this major pub chain establishment. Staff didn't seem to care how slow the food was even though we told them we needed to get on a boat trip we had booked. The bread for the sandwiches was dry. The...

Came here for dinner and drinks with my partner and friends for the first time I can say i was pleasantly surprised! The atmosphere and burgers were lovely and affordable and the service was spot on we was served by a lovely blonde young woman...

What a great day the pub has so much atmosphere and very welcoming, mainly because of the great staff, especially Hermione, she was was brilliant looking after us , and so happy

Great service, great food, would recommend, dog friendly, lovely ambience. Today we were served by Holly, Danit & Aliesha

Nice pub and dog friendly too. The food came quickly, friendly staff Dani and Amber served us and food was very good. I would recommend.

Amazing food has been bang on two days in a row very Impressed, and everyone there was lovely xx

A jolly pub with good vibes - family friendly and right on the sea front. We stopped here for a quick drink after our fish and chips. We perched outside in the front and it was a good atmosphere with some music. Didn’t try the food as we’d just eaten but I’d say the vibes both inside and out were of a jolly nature. In terms of service - it must’ve been a stroke of misfortune that I encountered a trainee bar maid. When asking for a pint of Beaver Town - she gave me a pint of Green Kings IPA… I know this is a Green King pub chain but come on… from what I could see though the staff were on top of all orders so I’ve decided to give 4 stars overall.

So went back to the jolly sailor yesterday 25/7/23 and wow what a fantastic meal great service from sherry and the food was excellent drinks went down well back to where it was very happy thanks sherry and the team ,will be returning soon

I do recommend visiting the Jolly Sailor for the food and drinks They're reasonably priced Location next to the harbour is excellent too.

We waited almost 1h30 for a meal which never arrived despite 3 reminders. We were finally reimbursed... It's a shame to turn away customers in this way. We will not come back.

Wasn't too busy when we visited . But dog friendly . Nice selection of ciders . Great service . Didn't eat this time

Great service from the team and very attentive, thanks is Courtney for your hospitality and great service

Didn't eat, just had a beer and chilled. Normal pub chain menu. Nice place.

Once we got off the open top bus we popped into this pub as it started to rain it’s nicely decorated and staff very friendly we only had a drink no bad prices we will go back sometime 10/10

Called in for a drink, great service friendly staff, outside seating on the quay great for watching the boats go by.

This USED to be our favourite pub on holiday for years, and we used to eat and drink here most nights whilst holidaying in Poole. What a disappointment this year!!! Saturday evening ...... none of the usual Greene King Menus available. Just a type written...

Super little pub. Great atmosphere

0 stars here.. used to like this place until the new female staff arrived one come the slug & lettuce.. a very horrible person That obviously doesn’t like people and has issues won’t be going back until she’s out

I would never visit again the way team leader shouted at my partner due to being outside to make a phonecard. Totally unprofessional and very rude

We were a group of 19 and a high chair. The food came swiftly and the service was great considering so many people and orders. Very accommodating. Thank you