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3.2

Based on 221 opinions finded in 3 websites

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Nº 5720 in 7028 in City of London, Westminster

Nº 843 of 925 British in City of London, Westminster

CUSTOMERS TALK ABOUT DISHES WITH..oldfishheart

comment_iconOpinions

They don’t make them like this anymore. £4.00/ pint for Mild? What is not to like? Proper pub..my wife hates it, so that’s good enough for me.

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TStanb . 2024-09-29

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Rudest waiter I've ever seen. I was asking a question about the history of weird low door inside the pub. He said they were closed and didn't have to answer without even looking at me. They were closing but the pub was still full. I went around the bar to ask his colleague and before he could answer, the first one said 'I told you we didn't have to answer'. I replied 'Thanks but I'm not talking to you.' His mate was polite enough to reply. It took 3 seconds.

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Elbow . 2024-07-26

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Dropped in for a few pints yesterday and might be an idea to get the bar staff to tone down the language. “Fu$k this”Fu$k that”Fu$k off” all too often. 2 tables left sitting beside us and we left after a couple of pints. One bloke in particular. Plenty of other pubs around so suggest elsewhere

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Peter R . 2024-06-21

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2 pints a packet of crisps please. That'll be £17.60 sir. :( Maybe they have to charge these prices to survive, I don't know. But buying a beer seems more like a serious financial consideration now rather than a pleasure.

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Bluebeard's Ghost . 2024-05-24

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Ordered 2 cokes. Took them back because they had zero taste. The barman's response was... 'thats what our coke tastes like. We don't do Pepsi or Coke etc, it's our own'. They wouldn't do anything about the awful drinks we paid for. Rubbish service and even worse drinks!!!

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Sandra B . 2024-05-07

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Tipico pub inglese con una incredibile storia dietro il nome a cui è dedicato che vi consiglio di leggere sul web. In pieno centro, offre ottime birre alla spina e dei pasti semplici, tipici da pub a prezzi corretti per lo standard londinese. Staff gentile e cordiale. Consigliato!

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Giovanni G . 2024-05-01

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Dreadful experience. The staff were sullen and unwelcoming. We went upstairs for food. There was no atmosphere, a funny smell and not clean. There was not much on the menu available as they were expecting a food delivery the next day. When we left we said thank you and goodbye and were completely ignored by the barman. Absolutely would not recommend and would definitely not visit again

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Ann L . 2024-03-27

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Walked in and had to limbo under a partition wall to get upstairs for food. The decor somehow seemed to reminded me of the movie, The shinning. The staff lacked personality. and the bread in my fish finger sandwich was stail; there wasn’t much left on the menu as they had ran out of food (delivery Wednesday) The white wine was warm and I asked for Butter or Mayo and somehow got tarter sauce on the side. The men’s toilets were on another level. Wow I now consider making this my local. 🤔

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SuperfastDazza . 2024-03-26

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Prices much higher than other pubs in the area, slow service with disinterested staff. I know pub toilets can be disgusting but this was on another level. Will definitely not return.

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mattmoon33 . 2024-02-18

MORE AT TripAdvisor

I came here as a kind of pilgrimage as a Master's student studying Public Health. I took photos of the Broad Street pump (replica) and decided to have a meal at the pub for good measure. Somehow, the bar staff suspected I was in the field (maybe because I was taking photos, or because I was reading a book in a crowded pub), stopped me on my way out and asked if I was an epidemiologist. He whipped out a visitor book for me to sign, and I then explained the history of Dr John Snow to the 2 ladies at the bar who overheard us. What a special moment!

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Amelia J L . 2023-11-19

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Funny little pub with a surly barman and restaurant that decided it was closed despite us calling the day before and being assured it would be open. As this was a day trip we were all hungry we were left with a problem. Luckily Red Dog saloon just up the road took a short notice booking and provided us with great food and service with a smile!!

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vinnydev2014 . 2023-11-18

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Lovely traditional London pub with friendly, welcoming staff. A Sam Smiths pub, it brought back fond memories of my time working in the city. Drink prices were reasonable given the location. We will definitely be back

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997kevins . 2023-11-13

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Great service! Came in, great drinks choice, and a lad called Bernard gave us top notch service. Would recommend. Great beer selection and liked the little trap door you have to walk through

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Food_Fanatic188 . 2023-11-09

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Great traditional pub, great choice of beers, excellent food and a great atmosphere. When I come down to London this is one pub that we always make the time to stop in.

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Jon R . 2023-08-22

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Prices have gone through the roof here. £7 for a pint! That has doubled in the last 5 years. Samuel Smith pubs were excellent in the past but have turned into cashcows for their new owners. Sad.

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leftyman . 2023-08-13

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A pub with an appealing street facade and a photogenic interior but a very lack lustre choice of beers, no wifi, and a disinterested server lacking in all vestiges of a service personality spoiled the experience.

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cpw1952 . 2023-07-17

MORE AT TripAdvisor

Good choice chosen to have lunch here today whilst shopping and going on to a show. .We ate in the resturant upstairs and were pleasantly surprised at the good choice of food … we ordered scampi and fish finger sandwich and have to say it was well presented, nice quality and big portions . The barman / waiter was also very friendly and happy to help and explain directions for the theatre . Thankyou and will visit again next time in the area .

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78beverleyc . 2023-06-29

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Our visit was made all the more pleasant an experience by Bernard. A true professional. Knowledgeable about wine. If only all Soho was like this sadly not..

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adrienne9999999 . 2022-10-27

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A decent pint in a nice pub. Interesting layout and a nice atmosphere. Named after a Doctor with a bit of history. Worth a visit

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mike w . 2022-10-08

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Had a couple of afternoon drinks here, there's a few tables outside which were good for people-watching. Nice and cosy inside too. Friendly welcome from the barman meant we stayed for an extra drink!

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Furiousgeorgina . 2022-09-02

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Best pub in town, it’s got everything; history, architecture, great story, great bar staff, great pint. Thank you Elliot for embracing my enthusiasm for the great John Snow :)

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Jackcat83 . 2022-05-29

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We stumbled upon here by accident looking for some classic food and were hugely surprised to find this total gem of a place in central London which is as cosy and authentic a pub as I've been to in a blooming long time. We got a warm welcome from the landlord and found a delicious British menu. All old school classics without trying to be too ye olde worlde quaint or try hard. Will defo be making the trip into Central London to the Snow and coming again. Would recommend this to locals and tourists alike for a decent boozer. Thank you John Snow for being so great!

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Alexis D . 2022-01-05

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Just a quickie. Popped in after braving the shops and rain! Little gem of a pub. Decent pint. Lovely staff. Will def get the lads up next time!

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Ted_19699 . 2021-12-28

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Amazing service. Fast and efficient with a great management team. Nothing is an issue and they look after their punters.

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Sam Adam M . 2021-12-13

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Visited this pub at the weekend and had a pretty poor experience. The barman claimed to have poured all five of us a drink, but there were only four on the bar. When we queried it, he said someone else must have taken the fifth...

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I6068KWbenc . 2021-11-22

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I ordered and paid for 5 pints at the bar on saturday, He poured and put 4 pints on the bar in front of me. I asked for the 5th pint and was told that I had been served 5 depite there clearly only being...

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H5212VYcharlesc . 2021-11-22

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El nombre de esta taberna es en honor al epidemiólogo John Snow. En tiempos de cólera en Londres, este médido...

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MartaDocampo . 2020-08-27

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Really lovely at the moment with the outdoor seating in the closed off road. Beers still reasonable value relative to elsewhere despite the increase in price. Staff were all friendly, and Covid safety measures were good.

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gmcobley . 2020-08-12

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Были в группой друзей в районе Сохо, гуляли и наткнулись на этот паб. Была середина недели и мы в троём...

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vadimk962 . 2020-06-24

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We loved this place!! Great service! Good food! Quite getaway upstairs to hide from the busy city or bad weather. Best place in town for an authentic British meal!

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19valeriew . 2020-03-06

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I came here with a friend recently as we were after some good pub grub before wandering around London for the afternoon. We arrived, sat down and were needing to order and pay individually. My friend ordered first advising we would be ordering separately but...

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tophat1313 . 2020-02-25

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Pub bellissimo, birre ottime a prezzi buoni (una pinta intorno a cinque euro, mezza pinta la metà). Stile interno del...

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elisam5 . 2020-01-01

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What a great night! Good little Chrimbo catch up with friends. It was really busy, but the manager still put himself out to get us a table together. Good job as we stayed all night! Haha. Me and the girls will be back very soon!...

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Ted_19699 . 2019-12-19

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What a lovely traditional pub in the middle of London. The pub has a great range of naturally brewed beers and spirits that are unique to their brewery which makes it even more traditional (we were advised that Smirnoff wasn’t sold but their alternative vodka)....

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M9057RRlees . 2019-12-16

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Great pub last night , atmosphere was awesome The staff were on top form and were made to feel very welcome The manager had to deal with idiots but it was dealt with immediately and we had a great night This was pub no 7...

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E2293DAdavidh . 2019-12-15

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Disaster. The bar staff are incredibly rude and aggressive - shouting and swearing after merely querying the inconsistent cost of an overpriced drink. It would have been funny if we weren’t so embarrassed for them...

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Kate19996 . 2019-12-06

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Just pricks. Haven’t served us drinks without even daring to explain why. Avoid at all costs, not worth it

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marcobC7977BK . 2019-12-05

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I think the staff didn’t want to be there, and the boss was just happy that he was in a busy areas. This is my only review in 2 years, he was really aggressive with me.

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Kripsee . 2019-12-05

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Fui con mi pareja bastante temprano y nos pusimos a conversar con él personal, mientras nos tomamos unas cervezas y lo pasamos muy muy bien, muy agradable el local con un ambiente clásico de Taverna de Inglaterra, luego hubo cambio de personal y la misma experiencia, todos muy agradables y además más económico que en otros lugares y cerveza muy buena. 100% recomendado.

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KarlCerda . 2019-11-13

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Nice pub, good beers but the barman at the end of the night was unnecessarily rude and aggressive when asking us to leave. Having served us a large round of drinks at 10.59, he was excessively rude when asking us to leave at 11.07pm. Will not return, and wouldn’t recommend.

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LouTraveller4 . 2019-10-27

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My Czech friend and I were directed to John Snow after wandering around in Soho searching for a good old fashioned pub that serves a nice beer (being Czech makes my friend very picky when it comes to good beer). Turns out at John Snow you get pretty much perfect pints of moreish Yorkshire craft beers (Samuel Smith on tap) in an amazingly authentic traditional English pub that invokes the times of Jack the Ripper. It features the typical dark Victorian interior thankfully without the grime and unsmiling but very efficient bar tenders.

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ntalabany . 2019-10-14

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Nice enough pub, but my phone was stolen pretty much right from under my nose, and the staff were not just unhelpful but rude.

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Kate M . 2019-09-17

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Jeg var her med min søster, kjæreste og min bestekompis. Vi fikk bestille mat selv om kjøkkenet stengte om fem minutter. Maten var helt ok. Veldig rimelige priser der. Bartenderen vi hadde var kjempehyggelig type. Veldig koselig atmosfære. Det var også overraskende rene doer, i forhold til hva vi hadde trodd.

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foodmonstwe . 2019-09-11

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Randomly went here for a pint and ended up really enjoying everything about the place. Great 'Samuel Smith' beers and vibe.

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el_spangles . 2019-09-04

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Tried to visit at 10 pm on Sunday 24th August 2019. As we walked through the door we were informed by a rude barman that last orders had been called. Surely this wasn't right of the bar is advertised as being open until 10.30? Visited many Sam Smith's pubs and most h ave been excellent. Certainly not this one!

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Avril G . 2019-08-27

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Great visit - come here everytime I go to London, food and service excellent, great pub - well recommended :-)

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riadnes_thread . 2019-08-03

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Great Beer, great staff and Great Food -> Great Pub!! Had the best Fish and Chips served during our Holiday :)

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Sannisusy . 2019-07-22

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Ya me habían contado sobre el John Snow pub. Es el primer pub en Inglaterra que recibió el nombre de una persona: Dr. John Snow. En la planta alta, se conserva el ambiente victoriano. En sus paredes se enmarca la historia de como John Snow detuvo la epidemia de cólera que azotaba Londres. De parte de la realeza recibió la orden de caballero, pero los habitantes de Londres le dieron el máximo reconocimiento: ponerle su nombre a un pub.

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Betalemaniac . 2019-07-09

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We kozen deze pub omdat we op zoek waren naar een typisch Britse maaltijd.

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BrunoV3145 . 2019-06-22

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Dropped in for a pint whilst in London earlier and was greeted with friendly bar staff. This makes a big difference. The lager is from the Samuel Smiths brewery and was very tasty. Would definitely pop in again

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NDW1910 . 2019-06-15

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En pleno Soho. Muy buen ambiente. Fuimos de pintas. Pub tipico ingles, decoración bonita. Buen precio.

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Nataliagp78 . 2019-05-23

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Buen pub, donde se puede palpar un poco de historia británica, mientras te tomas una pinta de buena cerveza. Para estar en el centro no son extremadamente caras y se puede disfrutar de muy buen ambiente. Seguramente volveré en mi próxima visita

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banjoido . 2019-05-19

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Just like on Telly, good and friendly. Still not a fan of warm beer but plenty of Lagers on tap. Good banter with the locals.

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Steve M . 2019-05-07

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Found this pub yesterday. Very interesting place, full of history. Stayed for some lunch. Amazing food and plentiful. Staff very friendly,attentive,polite and helpful will be popping in again.

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honor r . 2019-04-30

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No es la primera vez aquí pero no la he revisado antes. Mirando las variadas críticas publicadas hasta ahora, reflejan mi experiencia previa, pero la feria es justa, disfruté mi última visita. El lugar estaba estúpidamente ocupado en una agradable tarde de abril con multitudes afuera bloqueando las aceras fuera del sur y el oeste. Gran ambiente por dentro y por fuera. El personal de la barra encendida hizo frente al caos. Buena variedad de cervezas en buen estado me satisfacen a mí y a algunos de mi grupo, pero no solicite una lista de vinos. Aceptable - solo - blanco genérico, rosa y rojo en oferta. Boozer adecuado entonces?

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Graham B . 2019-04-20

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Cosy at lunchtime, unique! ... but no draft beer! This is a ‘beer’ pub and the owners are brewers, why no ‘real’ ale ??!

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GerardMB . 2019-03-26

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Som alltid i England så er denne pub’en koselig med mye atmosfære. Stort utvalg av øl på tapp og flasker. Virker til å være en populær pub hvor det kommer og går mye folk ila dagen. Eneste som trekker ned er toalettene som ikke er bra i hele tatt.

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DanI1622 . 2019-02-13

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Amazing sausages and mash! Great atmosphere that was vibrant but not so much that you couldn't have a good conversation at your table.

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Pat_lightly . 2019-02-05

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I was due to be meeting a friend in this pub on New Year's Eve when I attempted to use the toilets when a women, purporting to be the landlady, intervened and barked that there are public toilets down the road, which incidentally are closed at that time. Needles to say I left and called my friend to arrange to meet in a much more friendly pub which is just a few minutes away.

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Cosmic-Orgone . 2019-01-10

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I have never been to an establishment with more rude, miserable staff behind the bar than this place. A number of blokes, arms crossed (standing like bouncers) literally ‘calling out and arguing with customers (at Xmas)!!

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. 2018-12-21

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First time and really impressed, great beers, Very reasonably priced considering the area and not named after the King of the North rather a Doctor! Definitely worth a visit!

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. 2018-12-18

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Pub très sympa avec un très bon fish and chips ! Par contre, mon copain à pris du poulet qui était vraiment trop sec alors je déconseille de prendre quelque chose de pas « typique ». Le choix de bière est pas mal non plus.

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. 2018-12-06

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One of Soho’s famous pubs, named after the iconic epidemiologist who discovered that Cholera was spread by water and campaigned to improve public water hygiene. Quirky little pub with a three foot high hatch through the wall separating the two ground floor bars. Sit here for long and you’ll see some some very innovative limbo dancing through it, especially as the drink consumption increases. Utterly traditional interior with dark wood panelling and etched glass windows and inside panels. Friendly bar staff and good range of John Smith’s beers, lagers and ciders. There’s an upstairs room and bar. Excellent old-fashioned pub.

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. 2018-11-22

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Being able to limbo will be a significant advantage for those who visit. You'll see what I mean when you're there.

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. 2018-11-18

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A really good menu and sensible prices given we are 5 minutes for the busiest shopping street in the UK.

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. 2018-11-17

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Pedimos unas pintas 3£ y pico cada una. Comparada con otros pubs de Londres me pareció muy barata. Lugar acogedor.

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fatimacr23 . 2018-11-04

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We visited on A Saturday night in late October. As it's a Sam Smith's pub, the beer was excellent. It was absolutely rammed packed when we arrived, but the bar staff were great, and extremely funny, particularly the welsh guy.

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jollyboy2018 . 2018-10-29

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Pub in pieno stile British, la signora che ci ha servito è stata gentilissima , cosa non scontata in Inghilterra. Cibo ottimo , consigliata la Beef Pie abbinata ad una Imperial Stout.

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Debora T . 2018-10-18

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Entré con algunos amigos para tomar unas copas y, tan pronto como pedimos cuatro cervezas, el barman nos dijo que solo las serviría en vasos de plástico. Nos miramos sorprendidos ya que pudimos observar que absolutamente todos los que estaban en el bar tomaban sus bebidas en vasos regulares, así que le preguntamos al barman por qué. Acaba de decir: “estamos muy ocupados, solo de plástico”. Insistimos en tenerlos en lentes normales y él dijo que no les quedaban lentes limpios. Señalamos a algunos que podíamos ver detrás del mostrador y él simplemente dijo: “estamos muy ocupados, ¿lo quieres o no? "Obviamente salimos del pub.

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martagarrod . 2018-10-15

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Гуляя по Сохо, набрели на типичный угловой паб John Snow, маленький и довольно тесный внутри (к чему мы в Лондоне быстро привыкли) и многолюдный снаружи. По рекомендации бармена взяли стаут и эль, который не спеша выпили за крохотным столиком, «нырнув» головой в очень низкий проход между столиками и барной стойкой. Ничего экстраординарного, но как вариант традиционной пинты - вполне себе

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Elenochka6309 . 2018-09-22

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A really traditional pub in the heart of Soho with nice staff and great Beer selection. Busy place but friendly locals

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edwardospeal . 2018-09-18

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Myself and a friend popped in for one last drink before heading home. There was a bald, thin chap serving us, he wasn't very welcoming but I thought, ah well he may be having a bad day. As we drunk our drinks and chatted, a group of Italian tourists came in. Obviously not visited the country before and they had pretty poor English. In what they could piece together they asked if it was still open and if they could have a table for five. This bald chap gave them in the worse attitude, tone and snide way "kitchens closed, and this is a pub mate you sit where you like". Myself and my friend looked at each other in disbelief, and considered saying something. The attitude was way over the top and really put a the pub in a negative light for us. Would go again as long as the bald chap isn't behind the bar.

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Giorgio S . 2018-09-17

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I went here with friends from overseas, they loved the London pub scene! The drinks are cheap and the place is warm and friendly!

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karen q . 2018-08-28

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Le pub est très joli à l'extérieur et à l'intérieur, beaucoup de monde sur le trottoir mais personne à l' intérieur, ça tombait bien, car nous avions beaucoup marché et nous voulions nous asseoir. Joli comptoir avec ses bouteilles sur les étagères, les prix sont très raisonnables vu que nous sommes à soho. Le service n'est pas des plus aimables mais la bière est bonne

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audrey f . 2018-08-27

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The organic pear cider is fantastic! If you are looking for the Broad Street water pump representing Dr. John Snow's study of the 1854 London cholera outbreak, the pump has been rededicated as of 20 July, 2018.

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Penny A . 2018-07-26

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Tive a sorte de visitar esse pub justamente no dia que a prefeitura de Londres terminava a restauração da bomba dágua simobólica do grande feito dessa figura histórica da Saúde Pública e da Epidemiologia: John Snow. O marco histórico convive com a entrada do pub, que é cheio de gravuras e registros de sua história e da história de Londres do ponto de vista sanitário. Tome uma Alpine, coma um fish & ships e se extasie com os relatos da época.

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Luiz J . 2018-07-23

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My wife insisted on stopping into the John Snow Pub, since the water fountain handle nearby is of historic importance to the study of diseases! History aside, the pub itself is a pretty typical central london pub with friendly staff and good beer!

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PlatinumDC . 2018-07-19

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This is a great pub to chill out in central London. It is friendly and sells good beer etc. It is a good place to take a break during a shopping trip or after a museum visit.

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LittleJenny . 2018-06-30

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great place for having a good beer from a pipe & traditional interior. you can have your beer there or take it away in a plastic cup. people were also standing outside, sipping their beers. it is a good place for a chat with friends.

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thenicholina . 2018-06-26

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usually stop here for a few when out in soho, great pub, cheap and cheerful. staff were really great last time i was there on a busy thursday.

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alison e . 2018-06-20

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We hung out here waiting for another place to open, so it wasn’t on our list of places to go. They had a few decent sounding brews on tap, but nothing great. We opted for cider, which was good. I’d probably skip this place next time through town.

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ripcordzz . 2018-06-16

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La historia solo le hará esto merece la pena una visita para cualquiera que disfrute de la historia de la salud pública - John Snow" tomó la manija de la bomba" para detener un brote de cólera. No hay nada que destacar lo contrario. Tienen un pub independiente arriba que se puede reservar para grupos.

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Justine S . 2018-05-07

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Typical small city pub, their drafts are all from Samuel Smith brewery. A funny small door seperates two parts of the pub.

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mrsorso . 2018-04-02

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We had a fairly average lunch of pie and mash. Staff were friendly enough. Place looks more of an evening boozer. Nice vibe to the place and drinks were not over priced.

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Anita37 . 2018-03-21

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A great little pub very traditional feel to it met a friend here and it was quiet which is rare for a London pub around 1pm. Worth popping in for a quiet drink if you’re in the area as the staff are professional and friendly.

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Ric Z . 2018-03-12

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Historic pub with good atmosphere and good beer selection. Very popular so can get very crowded in the afternoon.

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Chris G . 2018-02-19

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Stopped for a glass of wine after a meal in a local,restaurant. Nice vibe, friendly staff and in a good location.

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Hold1971AHeart . 2018-02-14

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Partner and I stopped for a quick drink on an evening stroll. Saw John Snow and instantly thought of Game of Thrones, was happy to see that it was a Samuel Smith Pub as we love them.

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coolcatbailey . 2018-02-13

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Wer einen Pub sucht wie man ihn sich so als Tourist vorstellt wird hier glücklich. Der Mann an der Bar schreit alle paar Minuten irgendwas rum, es wird ne Glocke geläutet von Zeit zu Zeit und es gibt super Bier in uriger Atmosphäre.

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Mazdak M . 2018-02-11

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While my gf was shopping at the Oxford street shops, I escaped here. I liked the Taddy Lager they have on tap, and it was cheap. Friendly waitress also.

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Antti T . 2018-01-11

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My wife and I took a tour of the prominent locations in the mid-19th century cholera outbreak, with the most important being the location of the famous pump where the source of the outbreak was determined by Dr. John Snow. We are medical history nerds, and the sidewalk outside the pub, where the pump was originally installed, was ground zero in the outbreak which changed our understanding of the disease and how outbreaks spread.

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dunadan . 2017-12-26

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Manager Dave is an absolute legend and will look after you. Top place and top atmosphere. Love a Taddy’s boy. Best pub in London. See you Thursday, Dave.

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lewbaker . 2017-11-15

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Pub molto british, personale abbastanza cordiale.

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covco . 2017-11-12

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An old pup from 1740’s a very wide and easy menus to choose from. Waitress very friendly and nice. Food is fine pub grub but nothing more or fancy. Very down to earth , won’t kill your wallet!!

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Astrojoy . 2017-10-24

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Had lunch and drinks in the upstairs bar. Decent beer at extremely reasonable prices, good food (can totally recommend the liver & onions) and nice friendly service. Couldn't fault it.

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itm2 . 2017-10-13

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Standard Sam smiths pub in heart of London. Cheap for London. Cosy upstairs with after work crowds. Food was basic but tasty enough.

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misssarahlou . 2017-10-12

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Cervezas Samuel Smith! Gran relación calidad-precio! Su barman pena fue grosero con mi amigo. La comida muy bien. Todavía será volver la esperanza de un mejor servicio y mas educado.

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MRGillianE . 2017-08-30

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Así que ayer yo y un amigo tomó parte en nuestra sesión semanal bilingüe 5 pinta de jueves (5 pt) - si no están familiarizados con el concepto, básicamente encontrar un estudio cuesta unas 4.50 libra con un amigo, querido y/o miembro de equipo(s), disparar a los chat y tienen un tiempo golpeando. Pero sólo beber 5 pintas. Suficientes para merry, pero no lo suficiente como para que una responsabilidad - BEBIDA CON SEGURIDAD. . . Yo de todos modos, una digresión.

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Martyn J . 2017-08-11

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Si Dios mismo bajó del cielo y trabajó detrás de un bar dudo que podía hacer mejor que el personal en este pub. Ellos son profesionales, educados, rápido y eficiente. Estoy intentando vender mi casa de acercamiento a la nieve john pub ya que tiene un lugar especial en mi vida y mi corazón. 10 de 10 para el personal y los gerentes

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jackhuges8209 . 2017-08-10

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I was extremely disappointed by my visit to this bar . While I was waiting outside my husband ordered a beer and an organic cherry beer ( my favourite drink) when tasted it I have realised that it was not the right flavour and I went to exchange it straight away . Much to my disappointment and surprise the manager refused to acknowledge this and suggested that my husband should have made a mistake and specifically asked for the raspberry flavour . He was refusing to exchange and had to ask for it repeatedly . He suggested that it was a waste for the business ( did not care that was a complete waste to me ) and said he was not going to exchange it . Very rude , unprofessional manner of talking to customers, no manners , no customer service , arrogant!!!! Please avoid!!!! London is full of great places with great customer services!!!

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09871234qqq . 2017-08-05

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