Based on 12 opinions finded in 1 websites

Based on 12 opinions finded in 1 websites
Nº 1255 in 1366 in Kensington and Chelsea
Nº 26 of 26 Fast food in Kensington and Chelsea
Opinions
Un amigo y yo visitamos Joe y el jugo cerca de Gloucester Road hoy para dos bebidas para llevar, me tomó 8 minutos para ser reconocido por un miembro del personal a pesar de que la tienda estaba casi vacía. Eventualmente la chica que servía me dijo un precio diferente a lo que había en el tablero y cuando lo cuestioné me dijo groseramente que era el precio correcto. Pagué de todos modos porque había esperado mucho. ¿Entonces para que mi amigo ordenara tomó otros cinco minutos ya que el miembro del personal estaba ocupado cambiando los contenedores? He trabajado en hostelería y los clientes son una prioridad sobre el cambio de papeleras. No nos habría importado que nos hubieran reconocido en el momento en que fuimos al mostrador con “hola estaré contigo en un minuto”, pero no nos ignoraron. A mi amigo también le cobraron un precio diferente al anunciado. Había cinco miembros del personal en el mostrador, así que no hay excusa, no estábamos pidiendo el mundo, solo ser reconocidos y recibir un servicio educado. Tomó veinte minutos para dos bebidas para llevar. Sin embargo, las bebidas eran encantadoras y los baristas estaban trabajando duro - es solo el mal servicio al cliente de la señora en la caja que fue decepcionante.
Annabel . 2024-10-07
MORE AT TripAdvisor
Amazing staff, they are all super kind and generous. Hard workers and always smiling. Great team!!!!
Hannah G . 2023-08-02
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I have been to other Joe and the Juice cafes and this one by far is the worst. Waited around 10-15mins for 2 drinks and the drink I ended up getting was warm. Definitely was a let down compared to the other ones I have been to
Sharon_Minzly . 2023-07-15
MORE AT TripAdvisor
Disappointed. Ordered 3 sandwiches and when I got home only 2 were in the bag. So annoying and careless. Expensive for what it is.
Emma L . 2023-04-15
MORE AT TripAdvisor
I went in to Joe and the Juice - Old Brompton Road and waited and waited to be served. No hello or anything. There is no 5 star customer service here at all so will never ever go there again. Its just common courtesy to say hello to your customers. Just terrible service and clearly the staff do not care.
Amanda . 2022-03-24
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I used to love joe and the juice, but it constantly disappoints me now! Today i waited almost 30 minutes for a takeaway sandwich. This cannot be called ‘fast’ service, I would have been served faster having a sit down meal. Also, can i just say the turkey sandwich is the cheapest meat i've ever tasted. I used to be happy to pay £5.80 for a basic sandwich because it tasted good, and was convenient, but this no longer seems to be the case. what a shame!!
Charlotte Hewett . 2021-12-16
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They don’t have salt and this is not happening first time ! If you are that expensive , you cannot have any excuse for not having salt in your branch for several times !!!
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It's an The coffee is bad, and the staff are extremely rude and disrespectful.