Based on 587 opinions finded in 2 websites
Based on 587 opinions finded in 2 websites
Opinions
Happened to visit on the last Sunday of the month when they have a buffet unfortunately no lamb on the menu. So had a meal offer for one ...lamb masala and pilau rice with pomodomes and mango chutney. Gorgeous 😍
Pene Richmond . 2024-04-29
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This restaurant is BYOB which helps the bill. Staff are helpful but are very busy dealing with carry out orders. Food is fine but there were long waits for both starters and mains. It would help if diners in the restaurant got priority over the carry out orders
donaldf673 . 2024-04-22
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I'm not the biggest fan of Indian cuisine however the dishes served here were delicious. The restaurant is clean with decent service from all the staff.
Tommy Patterson . 2024-04-14
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I’ve been a couple of times to The Jewel In The Crown, and have never been disappointed. The food is so good, and the service is bang on. If you want awesome food, reasonably priced, and decent portions, then it’s a must!
Ed Young . 2024-03-28
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Ate at the "Jewel in the Crown " Castle Douglas today. As usual great service, top drawer food, and super staff. Very highly recommended. Smashing!.
John Fenner . 2024-03-28
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Above average Indian restaurant, very nice flavours and not your usual offerings.
Ryan Gray . 2024-03-26
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Good food good prices, no alchol served but bring your own no problem will return.
Derek Adams . 2024-03-26
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Great food, good range on the menu and good friendly service. No license so take your own drink
Geoff Dean . 2024-03-23
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Often order take away when in the area. Excellent quality tastey food, always served on time, polite friendly staff. Looking forward to having a meal in the restaurant
David Ray . 2024-03-23
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I loved it. So pleasant service. Very helpful and great food. Take your own alcohol and they will supply the glasses as not licenced.
Kate Morgan . 2024-03-08
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Chicken shashlik was a little salty, big dish and tasty
Mark townsend . 2024-02-05
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Has to be a bucket list must do.
Julian cragg . 2024-01-11
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Great night food was terrific, all the staff were brilliant. All of us will return again 🚗🏍
Jim Ross . 2023-12-23
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Was here with holywood service station Dumfries for Christmas night out my 1st experience of an Indian restaurant food Was lovely top class service from all the staff
Ross L . 2023-12-23
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We were warmly welcomed. The service was very good and the food very good as well. We enjoyed the Sag Aloo as well as the main courses. The quantities were very generous We plan to revisit.
clivem610 . 2023-12-22
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Warm welcome, clean - and wonderfully light, delicious food. We all left stuffed but content. Thank you.
Philmacbafc . 2023-12-17
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Food was bland, not cheap either. Won't go again. I'd been looking forward to a meal from here, all week whilst we were on holiday but I was so disappointed
Sue Bolton . 2023-12-16
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I've been here a few times now. Can't say anything negative
Peter Armstrong . 2023-12-04
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Our last night in Castle Douglas and we'd decided to have a take out. We'd had a take out on our first night there from the Chinese just down the road. I'm afraid the Jewel didn't live up to expectations or previous reviews. The food while plentiful, was bland and greasy. I've had better ready meals. I'm really sorry for leaving a negative review, I'd been looking forward to a meal from here for the whole week
Sue B . 2023-12-01
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Beyond awful! The vegetable pakora was tasteless and didn’t hold together - it was nothing more than shredded deep fried pieces of batter. Reminded me of what you might find if you emptied out the remnants of your deep fat frier. The disappointment continued when we realised we’d only been given half a curry! A long foil dish that was less than half filled (no exaggeration!). I can only assume the chef got hungry half way through cooking it? My recommendation to the chef would be to try one of the Asda’s savers curries instead as it has miles more taste and at least you can be assured a full portion. The spiced onions come in a small tub a similar size to a McDonald’s ketchup sauce. To be fair, they were only 95p, but I’ve never received spiced onions as a ‘dip’ before! The one plus I would say is the customer service, the person on the phone was very courteous and eager to help. If they could back this up with the food they produced they’d be onto a winner. We’re not the type to leave reviews but this was genuinely awful and we’ve been left hungry and out of pocket. Maybe we caught them on a bad night, but I’d recommend giving this a miss.
Bridget J . 2023-11-30
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Great meal served very promptly, curtious staff, highly recommended 👌
Paul Flanagan . 2023-11-29
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The staff are very polite and helpful. The food is delicious.
peter armstrong . 2023-11-15
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We had a delivery from here and it was not great. 2 of the 3 main courses were average, with the sauce for one being runny, insipid and glowing yellow, the other being too spicy after being advertised as not. The third main was a glowing red, tasty, but glowing. The move away from artificial colouring has not reached this premises. The side dishes were fine and the delivery in good time. The naans were huge. The papadums and chutney trays were fine. Perhaps we caught them on an off day.
sweetpea26-3 . 2023-11-15
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Very friendly and attentive staff especially the owner. The popadom and chutney tray pre-starter was excellent particularly the tamarind sauce. We asked if we could buy some of the tamarind sauce, they gave us two small tubs without charge. Our main courses were chicken Luari and prawn Rogan Josh with Pilau rice, both were large portions and delicious. We had no room for a desert. The cost was a very reasonable £17 pp with no service charge. We left a very well deserved tip. The Jewel In The Crown does not have an alcohol licence but customers are able to BYO. Glasses are provided and their is non corkage charge. There is a good range of non-alcoholic drinks. We live 100 miles from Castle Douglas so unfortunately will not be able to return to The Jewel In The Crown often. We will be back whenever we are in the area. The owner did tell us about an ex-employee who now has the Thai Valley restaurant in Selkirk. This is only 20 miles from home so we will be visiting soon, hoping it is as good as The Jewel In The Crown.
Martin Jackman . 2023-11-08
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The food was absolutely delicious and the staff were helpful and friendly. Reasonably priced too. Couldn’t fault it. Yum!
523katherinem . 2023-11-04
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Excellent food and service here as usual. We have been coming here for quite a few years and it is the best Indian food restaurant in the area. You won’t get any better. The food is cooked to perfection and if you want it a little hotter- just ask. If you’re unsure what to have - you will always be given good recommendations. We absolutely love it.
Barbara P . 2023-10-30
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Food was amazing. Staff very friendly and welcoming. We only had a main course, which neither of us could finish as we were so full. The quality of the food and taste was the best (and we come from Edinburgh with a wealth of Indian restaurants to choose from). Will definitely be back next time we are in the area.
Lindsay W . 2023-10-25
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Food was amazing. Staff very friendly and welcoming. We only had a main course, which neither of us could finish as we were so full. The quality of the food and taste was the best (and we come from Edinburgh with a wealth of Indian restaurants to choose from). Will definitely be back next time we are in the area.
Lindsay Whitelaw . 2023-10-25
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Really good food and friendly service. Only complaint is that it was a bit chilly inside resturant.
Douglas Cook . 2023-10-12
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Great place with great service, been here multiple times while in the area for work
Vivienne Reijnen . 2023-10-04
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We have been having our Indian food from jewel in the crown now for several years. Only once we have had something that was not quite right but we are all human and can make mistakes. Overall our food we have had has been absolutely fantastic We have had food from other Indian restaurants around the area but we always go back to here because we know that it will be FANTASTIC. Keep up the great work lads and lassies. You have a customer for life here.....
dawsonm55 . 2023-09-23
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Lovely meal , some communication problems talking with staff. The restaurant itself needs some work done. Where we were sitting the walls were all marked with food splashes and spillages. The table had food stains on it ( table cloths would sort this) and the placemat was chipped and worn. Great food but could be so much more if attention to cleaning furniture and fixings was adhered too.
John Faulds . 2023-09-22
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Really lovely food!! Highly recommend both the food and the service. Nasim served us and was very friendly and helpful. 😊
Sky H . 2023-09-19
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A party of 6 of booked this restaurant a good 2 weeks earlier, knowing it could be difficult to get somewhere to eat on a Saturday night. We enter at our agreed time, we were ushered to our table, then we waited, and waited and waited. Then a waiter came and asked us if we required drinks, he also took our order (Poppadoms, 2 each, meal to follow). Then we waited and waited and waited, eventually, the starter arrived. Starter done, lets move on to the main meal. You know the scene by know, we waited and waited and waited, and believe it or not, we waited some more. We had been in the building for 1 hour and 25 mins and had our first course, nothing more. As all the take aways were going out, we did contemplate phoning for a take away and asking for it to be delivered to table number #, I am sure it would have been quicker. Loads of people who came in after us, were served before us and some had left the building. Eventually, the meal came. Hurrah, was it worth the wait? No not really, our party of 6 are fortunate to be pretty well travelled and have visited umpteen establishments like this one. But never have we waited this long for what turned out to be a meal of less than average quality. I saw a lot of reviews for this place and thought we would be getting a good night, how wrong could I have been. The owners will probably say, "we were very busy", "the staff were run off their feet". Sorry guys, that isn't my issue. The remedy is, employ more staff, throughout and make sure your "in house" customers are the most important people in your business, because if they "walk", your business will be ruined in no time.
Billhox . 2023-09-18
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Super food,nice atmosphere and great service 10 / 10.Looking forward to the next visit.
William Currie . 2023-09-18
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I have had issues with this place before but decided to give them another chance....... what a big mistake that was. On the telephone I asked for 2 main meals, 3 plain nan breads and 1 pilau rice. This place is renowned for leaving things out of orders so I distinctly repeated that I wanted 3 nan breads What we received was shocking......for £24.00 we got what looked like 2 kids meals, really small portions, 2 plain nan breads and a miniscule pilau rice. I mean it this time NEVER AGAIN, complete RIP OFF.
ROBERT M . 2023-09-14
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Was on holiday and visited the town and booked dinner here. I cannot find a single fault. The staff were all very polite, kind and attentive without making a nuisance of themselves. The food was delicious and served quickly and hot. Wish I lived nearer, but alas, I live in Cornwall. Thank you. You most certainly The Jewel in the Crown 👑
S6205XZlindap . 2023-09-13
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This is the best Indian in the area. We frequent it each time we visit and it has never let us down.
Scott . 2023-09-06
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Enjoyed the food, we weren't that adventurous though and stuck to mild dishes as we were travelling through and didn't want to take too many risks, so cannot comment too much. My photo doesn't do it justice, and it tasted way better than it looked. Atmosphere is a bit bland, but the staff are attentive and had no issues with the service. It's a bring your own bottle kind of place.
Sven . 2023-09-05
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i bordered a meat box kebab and it was very cold and absolutely stinking and there was hardly any food there so for £18 it was ridiculous, not be back
andrewk6666 . 2023-08-28
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Had an amazing takeaway curry from here on our recent break. Great portion sizes and they were more than happy to tailor my chicken tikka korma to 'madras heat'. They played an absolute blinder in doing so: a perfect combination of moreish flavour and perspiration :D Thank you!
Graeme Morris . 2023-08-25
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Absolutely brilliant. Service was great, food even better. Tried a coconut and mango rice for a change and loved it. Highly recommend this restaurant.
Mike B . 2023-08-15
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Good food and service. Take your own wine
Michael Ward . 2023-08-14
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I had high hopes for this place and convenient to my home being a 10 minute drive away I placed an order online at 6.20pm and took the 7.00pm option for collection. I arrived at 7 and was told it could be 5 or 10 mins, which was fine as the place didn’t look particularly busy but staff seemed under pressure. I returned 15 mins later and waited another 5 mins before being presented with my meals. I thought it was better to have freshly cooked than sitting for 10 mins .. on arrival at home 10 mins later and unveiling the food provided .. I can only describe my mood as disappointed. Chicken tikka tandoori … swimming in grease chicken chasing that I could only describe as 8 pieces of minute chicken cooked in tomato soup .. you couldn’t even see the chicken in the tray without fishing around in the “sauce” for it . Not worth the money and throws doubt on the 5 star reviews posted .. if you want a decent curry the 20 mile drive to Dumfries from here more than makes up for the disappointment. If the food was worth the wait it would have been fine but this certainly wasn’t. A kebab shop would provide better quality food than this restaurant and would be a fraction of the cost
johnnyharden . 2023-08-12
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We loved the food here & always visit when we're in the area. They have some great vegan options & the staff are so good
mark morley . 2023-08-11
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Had a delicious dinner here been a few times and always good food. Its byob which is fine as long as you know to do this they provide glasses ice bucket etc free.
Wendy Gordon . 2023-08-10
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We had the meal for two takeaway (£22.95 August 2023) and we were definitely not disappointed. Loads of food of extremely good quality. The large lumps of chicken and lovely sauces (none too overpowering) made for an excellent meal. The kitchen even put what was gluten free and what wasn't (my wife is gluten intolerant) on ever dish. The staff are super friendly and the restaurant looked very clean and comfortable. If we visit this area again we are definitely going to order from them again. Thank you.
Jon Richards . 2023-08-09
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Okay food. The naan was really good.
Sharon Meredith . 2023-08-06
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Superb Indian food with great staff. We are here 3 nights in a row. The menu was varied and reasonably priced
Gwilko . 2023-08-04
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Great food, friendly staff, good value. Will eat here again when we're back in the area.
Allan Jones . 2023-08-03
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The food was amazing, and so was the service. There is a good range of vegetarian options. The Chutney tray is recommended, and so is the drink, Lassi. We left nice and full and satisfied.
Jo Adderley . 2023-07-29
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Is a really fabulous place to eat , heard of it by word of mouth and wasn’t disappointed . Food was amazing and staff were just lovely . Well worth a try and a great place to stop on way to and from Dumfries x
Cruiser237039 . 2023-07-28
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Had a fantastic meal and the service was excellent 👌
Janet Leivers . 2023-07-21
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Fantastic family meal at Jewel in the Crown. Great value for money. Staff friendly and attentive and nothing too much bother. Very clean and lovely environment....cant wait to come back
tracybZ8574HG . 2023-07-20
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Our regular Indian restaurant which is reliably cooked, and presented to a high standard. Staff are always friendly and cuisine is very tasty.
RA Baines . 2023-07-18
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We had a takeaway from here whilst on holiday. The food was genuinely delicious and you get great value for money. If I can make but one recommendation it would be that the interior decor felt dark and gloomy and the business would definitely benefit from a brighter more welcoming and updated colour scheme.
Christopher Mack . 2023-07-18
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Disappointing, poor quality, the Lamb in the curry tasted sour, I was concerned about it's freshness, not a great experience 😞
Owen Myatt . 2023-07-08
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Definitely recommend this place,the food is amazing.We had the set meal for 2,2 courses £35,large portions too. Staff are very friendly and attentive.
laney921 . 2023-07-07
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Excellent meal with 2 friends. We all had a great meal. Staff very friendly. They were more than happy that we brought your own beer and quickly supplied bottle opener and glasses. Good value for money.
Trip32581177203 . 2023-07-01
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Disgusting! Ordered veg and chicken pakora with chips! Simple order surely can't go wrong with that but it was all inedible, clearly reheated from the night before! Phoned to complain and ask for refund owner asked questions about where we from, wouldn't give his name...
aero2019 . 2023-06-30
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Worst Indian takeaway in Scotland!!!! Rude owner who accused us of trying to threaten him because we complained about the disgusting food we were served and requested a refund of less than £10 for the inedible pakora and chips we were served! Do not go to this takeaway under any circumstances the food is a disgrace and owner even worse.
Aero 84 . 2023-06-30
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We visited as a party of 7 for a birthday celebration.The staff were very pleasant and attentive.The food was fantastic and very flavourful.I can't recommend it highly enough.We had a Birthday Cake which the staff brought out and sang Happy Birthday with us.This establishment is...
Persian I . 2023-06-21
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Whilst travelling and staying in Dumfries and Galloway we decided on an Indian meal in Castle Douglas, researched the web came across The Jewel in The Crown and it's great reviews so we popped in for a meal. We opted for the meal for 2, wow just wow the food was absolutely delicious. From start to finish, the friendly welcoming staff, the bring your own booze (don't get caught out, take your own) the menu choice and the delicious food presented was 1st class. I can safely say that we were delighted to visit the restaurant and 100% would highly recommend visiting for a meal.
Sandra Macdonald . 2023-06-07
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Visited last night whilst travelling, food was absolutely fantastic and customer service could not have better. Will be back!
Connor Lynch . 2023-05-27
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First carry out for a while and surprisingly good! First time I’ve been since it reopened and was pleasantly surprised. I went for my usual garlic chili chicken which is my go to most places I go. Was always ok but has improved a lot....
Trek37076 . 2023-05-22
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Very tasty, freshly cooked food. Best Indian Takeaway we have eaten in a long time. Good sized portions at a reasonable price. Helpful and friendly service.
Kay Fletcher . 2023-05-22
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Fantastic food as always. Been going for years. Wonderful service. Lots of choice. Thank goodness they are open again.
Jenniferjennifer44 . 2023-04-13
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Went here for an anniversary dinner on Sunday night and as usual the food and service was excellent. Can't fault it. Thanks again.👍
Stewart Logan . 2023-04-10
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All the food we had was extremely good. Staff were helpful & friendly - some quite new I think and will get even better with experience.
Idris D . 2023-04-09
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Not a bad place. Unfortunately myself and my guest were given the incorrect dishes which we didn't find out about until we had started. Resulting ina ring of fire for myself the next day. Lol.
Joe May . 2023-04-07
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Ordered for the 1st time a couple of weeks ago, definitely the last time. There's less oil and salt in the North Sea than there is in these dishes. Literally spent 5mins draining the dishes of Oil and Ghee. Even with that, it tasted really bad. Threw most of it away. 2 stars as the prices were decent but I would happily pay more elsewhere if it meant it tasted better and not full of grease and salt. This was on all 4 dishes aswell. Really poor!
Reverend Reviewer . 2022-12-06
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Friendly staff, great service and amazing food. Would definitely recommend a visit
Daisy Walsh . 2022-10-10
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Second time we've used this place for a takeaway when visiting nearby Gelston Castle for a holiday. Whilst the "meal for two" is good value at £22.95 (£23.95 if choosing a tandoori dish), sadly, we again found the food rather bland. The two main courses (garlic chicken & jalfrazi) were presented in only half-full trays which detracts from the "value" aspect. Both dishes were very similar in colour and texture and with little difference in taste. The starters of veg pakora and prawn buna on puri were decent, if a little on the 'not enough' side and the peshwari naan rather small too. Both rice dishes were OK. All in all, this restaurant continues to disappoint food-wise and perhaps epitomises what can happen when you have no competition within striking distance pushing you to raise your standards...
Iain Kane . 2022-09-20
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Very nice fresh food staff very friendly. Also you can take your own alcohol.
Maggie Connolly . 2022-09-20
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My husband and i chanced upon this indian restaurant in castle douglas we were not disappointed! Really fast service and tasty food. Good selection on the menu. Thoroughly recommend a visit.
mandee1961 . 2022-09-11
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The food was average I wouldn't say it was 'to die for' they were generous with the portion sizes, which is a good sign. However, they only deliver up to 10 miles outside of Castle Douglas. Do NOT use food applications such as foodhub and Just eat when taking away from this area, it told us we were 9 miles and we'll in delivery range but the manager rung me to tell me he would not deliver it to the location on where I stayed.
Steven Harlock . 2022-09-07
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I chose this place because I was driving through and because of its ratings. I told the person who greeted me what flavour and meat I was looking for. He gave a suggestion and all I can say is, it was absolutely perfect. Loved my takeout. Will DEFINITELY go back! Well done and thank you!
Glenda Sinnett . 2022-09-03
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First impressions - the outside of the restaurant was clean and very well maintained. Inside was just as clean and tidy. The staff were friendly and polite. We ordered the dinner for two meal deal. We got loads of food and it was all delicious. I would highly recommend the Jewel for a top quality meal. Thanks.
Keith Hudson . 2022-09-01
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I came here with friends for the buffet night, food was excellent, plenty of choice. Friendly service and great atmosphere, good value for money.
Angela Jones . 2022-08-31
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Meal for 8. We shared dishes. Big menu, friendly staff, we enjoyed the food and ate it all.
andrew s . 2022-08-30
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Really nice Indian great service the waiter was fantastic my partner told him what way she liked her dish and it came out perfect the manager was really friendly and came over for a chat definitely worth a visit
davy1100 . 2022-08-29
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Food was bland and waited a very long time for the food
magdalena dunn . 2022-08-17
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Great Indian food with really friendly, helpful staff. Lots of options for vegans & vegetarians ☺️ Definitely worth a visit
Escape Anxiety Now - Newcastle Hypnotherapy . 2022-08-06
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We really enjoyed our visit and looking forward to coming back soon. The staff are very friendly with fast service. They were most helpful in showing which dishes can be vegan. The food is amazingly good? 😀💖
TV Explorer . 2022-08-06
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Good food and service. Lots of selection too . I would recommend
Ian French . 2022-08-04
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I regularly use this restaurant and the food is some of the best I have tasted in the UK and the Sub Continent !!
MartiWinnBrook . 2022-08-02
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The food was fantastic, really delicious. Staff, were friendly and welcoming. The mint sauce 10 out of 10 so yummy.
Cheryl Thomas . 2022-08-01
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Food here was superb, do delicious. The mint sauce OMG, so yummy. Staff were polite and friendly. No alcohol served , but didn't bother us. You can take your own, no issues . Very relaxing, didnt feel rushed. Would definitely go back. Highly recommend.
Toprev18 . 2022-07-31
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Lecker. Etwas teuer für die doch recht kleinen Portionen. Freundliches Personal.
Reno Bitzer . 2022-07-26
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Booked a meal here tonight after reading good reviews. Restaurant itself was fairly quiet however it took an hour and 15 minutes from when we arrived to receive our main courses and that’s only because we asked where they were! The table next to us...
Clare J . 2022-07-24
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Yum! Beautiful food, which is always served by nice staff in a lovely restaurant 🌶🧄🧅 we are big fans! The menu is extensive- bring your own booze 🥃 as they don’t serve alcoholic drinks 🍺
699elizabethg . 2022-07-22
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I usually enjoy the food from here and we always get the same thing. tonight we had to wait 40 minutes longer on top of the original 30 minutes for pick up and this isn't the first time this has happened but we were happy to order from here again as the food is good. when I arrived I could hear customers who were dining in asking when their food was coming as they had been waiting longer than expected even though there was very few customers. when I finally received my order and took it home it was inedible. The spice levels were very high and like I said I always order the same thing but we simply couldn't eat our food it was far too spicy. The chicken pakora starter was over cooked, dry and too hard to bite. When we have dined in, the food has been great and no problems but always seem to have something going wrong when we order a takeaway. We are disappointed that we couldn't eat our food that we were looking forward too!
sophie L . 2022-07-20
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Ordering was difficult without calling due to food hub being so clunky. When i did call the guy was very helpful. Food was delivered quicker than estimated which was great. We weren't too impressed with the food purely based on taste compared to what we are used to, it was a bit bland. Also our lime pickle, mango chutney and onion salad were forgotten!
Andrew Bickle . 2022-07-15
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The best food ever and service fantastic, if it’s great authentic Indian cuisine this is the place to go. Enjoy every time we visit
coletteh68 . 2022-07-05
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Amazing meal prior to attending the fullerton
Stuart Moore . 2022-06-25
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Brilliant food amd not too badly priced really
David Wagner . 2022-06-22
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This is the second time we have visited and the sheer quality of the food makes it a must go place to eat, there's also a large choice of dishes. This time my wife had the JC Biryani and I had Chicken Korma. She said the lamb and vegetable curry sauce was fabulous and my Korma was delicious. The place was busy with take away customers coming in all the time, even on a Tuesday, which shows you what the locals think about it. That's the only issue, after you've had your starter get ready to wait a while for your main course. Don't let that put you off, it's well worth the wait. Highly recommended.
Martin H . 2022-06-02
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Great curries and very friendly. Well done 👍
Stuart Reid . 2022-05-30
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Great waiter and speedy service. Good selection. Very enjoyable meal. Thoroughly recommend.
Hugh Young (HY) . 2022-05-23
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Will certainly be back soon.. service and food first class😊
Robert Mcconnell . 2022-05-16
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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194 Opinions
Dinner was delicious especially the lamb Rogan josh, and the tikka masala. The hostess couldn't do anything more she was very friendly, welcoming and treated us as family. We will definitely be back a
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