Jeniric's Chapelford Takeaway in Warrington

Food is very good from here, been several times. Only downside is that last time I ordered over the phone and one of the side dishes of chips was missing. Will order at the counter in future, so I can check the order is correct next time.

Absolutely amazing service and food. Ordered 4 dishes on the internet, drove 25 mins to Chapelford and it was ready for me when I got there. We’ve been looking for a Chinese takeaway of this quality for a long time. So happy we’ve found Jenirics!

Signature Hing Kong style Char Siu and roasted duck 👍🏻

Good food good price and friendly

First time trying this takeaway joint, despite the mixed Google reviews. Opted for the curry chicken and roast duck. Surprisingly, taste exceeded expectations! Curry was flavorful, and the roast duck was tender. Pleasantly surprised overall!

Today I was going to buy daily necessities, and I saw Hong Kong Style. I went to check it out. When I saw the smell of roasting, I ordered half a roast duck. A beautiful woman said that I have to wait a while for the roast duck to be sold. It turned out that it had just been roasted. When I saw the roast duck😲, it was so beautiful and fresh. I couldn’t wait to get on the bus to eat it. I had such taste and quality in the UK👍👍👍. During this time, I had a conversation with a handsome man and learned that they made it in the UK. After more than 20 years of eating and drinking, he and the beauty are both good people. I will come again next time, come on💪🏻

Well overpriced and the chips were the worst I've ever tasted they were like eating cardboard

Food was not nice Duck in lemon was dry and stringy some pieces were fried fat with no duck. Didn't even let us know there was no rice and it needed ordering separately King prawn meal only had 7 prawns. Certainly won't be going again Wish I'd read reviews first

Best salt and pepper chips ive ever had in my life. I genuinely cant find a place which has better salt and pepper chips.

Been going here for as long as I can remember but not been for couple of years so looked forward to going again. But... was really disappointed.. very expensive.. small portions... and not the flavour I expected. Probably won't go again.. don't mind paying for quality but sad to say it wasn't.

Had a takeaway from here last night - wasn't bad, but wasn't anywhere near as good as other Chinese takeaway places within the local area. Plus it was over £30 for two dishes and some chips, and we had to chase up the delivery as it was nearly an hour wait.

Well where do I start ordered food at 6 o’clock rang at 8 to ask where it was they said sorry it will be with you within 1/2 hour internet down , we got food an hour later it was cold and chips missing , we rang and they said they wasn’t ordered but when you order you meals it asks you chips or rice never again

We walked in and ordered a few things on a Saturday evening. The wait time was reasonable. Everything was delicious and tasted fresh. And they've got gluten free options, which is not that common at a Chinese takeaway, we will be back!

food is always amazing every time and staff are so kind love this place and will be back next week

Great people and amazing food. Best takeaway in Warrington.

Always great food and the staff are always great! Highly recommended.

Have used Jenirics many times over the past few months and have always received top class customer service, order taken promptly by staff members. Manager always happy to give recommendations! Never have to wait too long for my order and is always cooked fresh and hot. The management take great pride in the cleanliness of the shop, constantly cleaning up which is great to see as a customer. Would highly recommend.

The new grilled chicken menu is a must try. Better portions at a competitive price compared to Nandos. No complaints

The blandest most expensive Chinese I've tried. Not from this area and don't believe this can possibly be the best to offer.

The best Chinese takeaway in Warrington I wouldn’t go anywhere else. I have food allergies and these guys are so helpful and accommodating to my needs. Love the salt and pepper wings and their noodles!!

Everybody enjoyed their meals, tasty food, ready for collection quickly / on time. Great service.

My go to takeaway! Always on time when I order for pick up and delivery! Quality food and always hot! Great service too! Highly recommend!

Food delish... the ribs actually had meat on them. Totally different league to the other shop in fearnhead.

Slow, 15 minute order took 45, lost order.

I feel quite sad writing this review as I genuinely enjoy the food, when it’s what I ordered. I stopped using Jenerics a couple of years ago because I was fed up with being delivered a non vegetarian noodle box (and do I love those noodles with tofu, just not chicken). We decided to give Jenerics another go. My husband is fine as a meat eater, but I haven’t eaten meat since 1983! Last week’s order was wrong. My tofu pad Thai was delicious, but sadly my husband’s dish was vegetarian too. He wasn’t best pleased, but at least he could eat it. We ordered again this evening. My husband had the right order, but sadly my tofu pad Thai had chicken in it. Tofu too, but blinking chicken again. Like the sad old days. I’m so disappointed as I do really like the food. I don’t think Jenerics realise how distressing it is to a vegetarian to have eaten a mouthful before spotting meat in their dish. I rang straight away, boxed up the dish, and as promised a true tofu meal was made and delivered. Jenerics, please get this sorted. My husband and I will unfortunately not be able to order from yourselves again.

First time ordering and food was fresh, hot and tasted lovely 😍

The sooner these guys close this one down the better. Warrington has suffered lousy Chinese over the years from Jenerics. Tick Tock. When you've got to the end of a tough week, and you just want to pig out on a Chinese, and spend £70 you expect things to be in order. Delivery was 25 mins late. Ok, the 1/2 duck was actually pretty good. No complaints there. I ordered a green Thai curry and got a red one. I rang them to let them know. Their response, 'the red curry and the green curry are the same colour, but different taste'. I though the clue might have been in the name. Anyway, I trusted them and carried on regardless. When I got to the curry, it tasted of nothing. The chicken certainly wasn't quality breast meat but typical frozen stuff these places like to use. My missus usually destroys a beef and black bean, no one gets a look in normally, but she couldn't eat the beef. It was tough and chewy. I mean, if you can't flash fry beef in a Chinese wok there's no hope for the rest of us. The sweet and sour chicken sauce honestly tasted of nothing. It's so obvious that it had been watered down, but they could bottle this and sell it as mineral water. It would be the wrong colour, but would still taste like water. Seventy quid spend and we didn't even get a bag of fishy crackers. Never again.

Massively overpriced.... the price hike is crazy! What a shame after spending £25 on 2 main courses that they didn't even live up to the taste and quality they used to be. Oh well at least I won't be missing it now, I refuse to pay their prices in the future.

I ordered a pick up and when I got there it was ready to collect on time. The food was really nice and also piping hot! I do recommend the new peri chicken!

Rubbish Salt n pepper chicken 2/10 Chips n gravy 5/10

Ribs was absolutely disgusting, chicken was raw!

Disgusting ordered sweet and sour chicken Not even sure it was chicken Use to a lovely takeaway gone really down hill using cheap ingredients Last two meals were not fit for consumption

My husband has just been here for take away I wouldn't feed it to a rat. Disgusting food appalling customer service when we complained.

Great place food is really good .staff very friendly and helpful. But very busy at weekends. Love the spring rolls.

I popped in jenirics today after working late for husbands tea .. when I saw they cater and offer for vegans! I was buzzing so ordered for me also. The food was Amazing..... 10/10.. thanks jenirics.. we will be back. Keep offering vegan options please 🙏 🌱

Good food quality but prices gone up again. That's me done here now sorry.

Just had chicken and sweetcorn soup no taste watered down . Prawn crackers were nearly stale . Spare ribs were very small and not enough of them bbq sauce was nice tho . So on that note I won't be going here again. Its back to the bottom of Hood lane they do get 5 stars just thought I'd give this place a go and judging by the reviews its a wonder they are still in business

We have used this place for years, but after last night, will never be using again. Chips dry and tasted like cardboard, lukewarm. Same goes for the the salt and pepper chicken. We complained, and was told to go into the store with the food, for a replacement. Utterly ridiculous. The reason we had it delivered to our house was because we had no transport, secondly, after a long wait for the cold food, even if I did have my car with me, found it a completely unreasonable request. At the end of the day, it’ll be their loss. We had used them at least a couple of times a month, for many years, and judging by the other bad reviews, they’ll be soon out of business if they don’t brush up their act.

Not ordered for a while because thought salt n pepper ribs were low quality kung po not as good as most other takeaways. Thought we'd give another go n ordered singapore vermicelli and other takeaways and jenerics in the past it comes in large round plastic container, now it comes in a small starter box. When questioned they just said thats how we serve it now. Not using them again.

Dirty kitchen / staff with false nails and using phones in kitchen 🤢

The freshest and tastiest food around. 😋

This place used to be the best but after our order tonight costing over £25 for 2 meals and a portion of ribs (which is higher priced than a lot of Chinese takes aways in great Sankey) we definitely won’t be returning!! Everything went straight in the bin 🤬beef and chicken like rubber and the ribs, well what can I say, you would need a chainsaw to get through the meat. Absolute disgusting, tasted like microwave meals and not good ones at that. Don’t waste your money

Good selection of vegan dishes and reasonably priced. Regularly order from here and would recommend.

I absolutely love Jenirics. The food is always cooked to perfection and the staff are so lovely and friendly. Defo my fav place to eat xx

Sat down waiting for our meal husband collected...arrived home 2 meals missing not 1st time this has happened....disgusting...

Terrible, the food took nearly two hrs to arrive with half of the order missing.

been going to the place since it first opened ,polite customer service and pretty quick in getting order,best to phone order though as shop can get busy never had to wait for more than 25 mins after putting phone down. only gripe is the rib combo has gone and the oions are diced rather than sliced in the salt and pepper dishes

Wouldn't bother. Rang up at 2pm on a Sunday because according to FB they're open. Told them looking for delivery and got told they open at 4pm and ring back then. Tried again at 3.30pm to see if I could leave them with the order, again no call at 4pm, OK that's fine. Called at 4pm - we won't start your order until 5pm so will be about 6pm when you get it. And you couldn't tell me this at 2pm or 3.30pm because? 🤬

We met with friends at this restaurant for lunch. my friend recommended this place. Well, it was a winning. The staff welcomed us with a smile and we had a fantastic feeling. The food was just great. We loved this place a lot and we will visit this place again. Warmly recommended.

Would absolutely recommend trying out this place. Awesome character, delightful food, good service. Great work.

One of the best takeaway's I've had in years, the food was hot when I got it home and of course very tasty

Ordered salt an pepper ribs, honey ribs, were full of fat an not much meat on them, then 1/2 of duck £15 but only came with extras for one wrap, not enough. Also didn't get prawn crackers. Worst £40 ever spent.

Ordered here a few times eating something different. Not fantastic or exciting as you may think and it's not a cheap place to order out. small portions but customer service always a win! Ideal food options for a quick bite or lunch. Enjoyable but not my first choice.

Well to salty and smelling horrible

I've had food from here a few times now and it's my favourite - delicious food and friendly staff. Would recommend!

rang to make phone order was told approx 25 mins thats ok. turned up about 35 mins was told it would be a few more minutes was waiting another 20 mins very poor missconnception of time if they had said busy it will be 1 that would of been alright fine.. but food was ok nothing special had worse from other places

I came here 3 children last week. We ordered our food and the customer service was excellent. As we got home I dished up my children's meals before I withdrawn to my own. It was tasteless and watery! I called to speak to the manager and I was told there was no manager! How does that work???

Order was cancelled 30 minutes after was supposed to have arrived. Order had been placed two hours earlier. Not impressed.

Awful, salty soup, ok ribs, special garlic and chilli- fatty meat, tasteless prawns and too many carrot and onion strips. Special chow mein as above, will be asking for a refund.

Don't waste your time or money here. Food is bland, meat is of poor quality. Majority of staff are kids who couldn't care less.

Chinese meals were shocking and barely warm still waiting for a callback from the manager 3 days later 👌 Don't waste your time.. goto Golden City or Harry's

I had ordered vegetarian noodles in hope to enjoy a non meat meal. I am a vegetarian and I was horrified when I saw that there was two pieces of chicken in my noodles. Do not get this from jeneriks!

Amazing takeaway food! Staff are friendly and they provide a quick service.

Pad Thai from here was awful. VERY greasy. Could only spot 3 pieces of chicken. Took a smell. Cringed. Took a bite. Threw it in the bin.

I ordered salt and pepper chicken. I took photos of the amount I received. It was half a portion. the carton it was in was half filled. I took photos because it was unbelievable how bad it was. I eat here quite often. Some good some bad but this is the last straw. Last order from me. Usually takes them 5 times to get my name then it's usually wrong when I collect my order (This time was one rare time it was right lol) usually a problem with the order mainly because it was wrote down wrong. I continue to order here only because of value for money and taste. Now this isn't even happening. If I could post the photos I would. Time to look for a new Chinese. Disappointed that loyalty means nothing to this place. Customer service is none existence. However the owner does resolve and produce good service. I just wish she had a grip on the whole staff as it's them letting her down. Last time

Always a good meal at a fair price. Quick, clean, plenty of choice and generous portions too. Make sure you don't miss out on their salt and pepper seasoning, grab a jar and experiment at home.

Best Chinese tasks away I have ever had. The Thai red curry was amazing.Only waited 10 minute for my food

Very service, clean, good range of food

It was okay but came and it was luke warm. Could of came with some more veg in salt and pepper chicken. It all was thrown together and was waiting 30 minutes for it.

Order from here quite a lot its always fresh and tasty. Good menu and often not a long wait. The special fried rice is one of our particular favourites as well as the chilli chicken

Was ok but lack of true Chinese flavours

Worst Chinese I’ve ever had. Food tasted like plastic.

Ordered sweet and sour chicken balls, asked for it without sauce.... Now considering other places I have been, usually it's a box full, probably close to 15/20 balls worth, so when got home to find out that there were only 6 smallish ones in a box is a joke, particularly as we were charged over £6 for the pathetic offering. The rice we ordered in both meals is also pure stodge Thought this was going to be a treat, but as it turns out, the treat is only for their bank manager.

Ordered pad Thai noodle dish it certainly wasn't like any pad Thai I've had before. Slightly edible as all you could taste was salt with more salt and a dash of salt for extra flavour. My friend got salt and pepper chips that tasted like it has been rolled around and shaken in a salt mine. The bin enjoyed it tho and gobbled it all up but said it was slightly salty

Never again will I order a takeaway from here horrible first time ordering & the last time!!

My favourite Chinese! Always amazing food, highly recommend giving this place a try!

Over-priced & VERY poor quality food. Never going there again.

Having been going here since it first opened, I sadly won’t be going again. The last few times the food has taken ages to arrive, and when it has arrived, it’s been lukewarm. This time was the final straw for us.

ordered sweet and sour chicken and gave me chicken chow mein ,the cashier even had the balls to tell me i was wrong horrible place if you wnat chinese food i suggest going to a place called new summer palace on old liverpool road oppisite the bmx park

We enjoyed the takeaway and it was cooked when we ordered it not before

Amazing food... Friendly staff. Best Chinese in Warrington

Chinese food is lovely but ordered sausage and chips my son and it was disguising. The sausage tasted of old fat! Cheapest and rankests sausage I have ever tasted. Not good enough a specially as this is most likely ordered for kids!!!

Ordered on a Sunday night a noodle dish. This was not what it should have been bland another chill chicken thing which was bright pink and just hot with loads of onions. I have ate here three times it was only this last one which was very bad. This place needs some proper chefs and a decent manager. Just loads of teenagers work there and clearly something is going wrong. Hope it gets sorted out and soon it was a decent takeaway. Hope the owner/manager reads these recent reviews.

Seems to be going downhill. Salt and pepper chips included onions chillies now just salt and pepper. As for salt and pepper beef horrible. Other dishes were ok.

12 minutes for a box of chips, which don't exactly taste amazing either. Be more beneficial to go next door to Sainsburys, buy some frozen ones and cook them yourself. Rubbish.

Our go to place for Chinese food

They take so long. 45 minutes just for salt and pepper chips. No apology.

Second terrible experience of this place, meal was not as ordered and their salt and pepper chips was just plane chips with seasoning on rather than actual salt and pepper chips

Ordered a relatively small order over the phone, which the staff couldn't get their head round.. (probably because they are all about 13 years old). The food was overpriced! Saturated with salt!

Pink chicken made me and my daughter ill. Called them to complain they said it's not possible. The proof is in the picture

I called up for a delivery of food totalling £56 paid over phone they then advised 1hour 15 mins to deliver so said would collect. When I got home we had missing chips and chicken satay starter but had an additional meal. Called them so they advised to bring the wrong meal back and collect the missing items and they thought I wanted chicken satay main. I said no to collecting as we had opened all the other meals so this would be cold by the time I get back so they said they would bring it straight away and again said they want the other meal back. After 20mins had passed still not received the items i called and they said it's on its way now and they again want the other meal back. A further 20 mins later the chips and satay arrive via a very miserably delivery driver who offered no apology of any sort and took the incorrect meal back. Makes you wonder if they reuse that meal for someone else's order as I've since read other reviews saying similar. I haven't had the refund of the delivery charge as they said they would give me as I collected the food and also no offer of refunding the difference between the meal and the starter. Will never go back there again what a massive let down in service they where.

Collected a delivery and when I got home 2 items were missing called up to advise and was informed that they had given me a chicken satay meal rather than the starter and the had forgotten the chips. They asked me to come back but advised all the meals would be cold by then and I had family round. They said they could deliver it asked how long and was advised straight away. 20 mins passed so called to chase and to cancel at that point as we had finished our meals and they advised it was on the road. The delivery arrived 15 mins after 2nd call. No apology from drive who was just wasn't bothered at all. They also asked for the wrong meal to be returned as well. Disappointed as the meals were had where nice shame about the service.

Used to order from here a lot .. havent for a while so ordered our usual...the food was heavily laden with so nuch salt it was awful . Crispy seaweed juat about inedible . Rang back because i thought they had overcharged me but the prices have gone up ridiculously and a 1.50 delivery charge on top added insult to injury . Wont recommend .. and far better takeouts in the area with free delivery . Very disappointed and feel ripped off

Awful - avoid delivery was promised with in the hour eventually turned up in 1hr 20 mins brought food with missing items took 30 min phone call to eventually sort then got 8 missed calls asking for the food back that was wrong before they gave me the missing items!!!! The food we did receive was noway worth £26 avoid avoid oh and today I've ended up with bad stomach cramps AVOID

Order from here regularly. Food is always nice and hot. Chips can be a bit hit and miss but the main meals are always lovely

I ordered a meal for delivery. I order two VEGETERIAN meals and BOTH were sent containing MEAT; of which I only discovered because I ate a bite.

we always enjoy our food from here , the food is always cooked to perfection and the staff are always lovely and very friendly a real good service with a smile , which always makes such a difference . we will always come back .thank you and well done .

On Sunday night we went into the Chinese and ordered salt and pepper chicken,rice and salt and pepper chips. It was a busy night so we had to wait which is fair enough. The couple in front of us got there food so we assumed we would be next. 5 mins later the same couple came back in with the dishes open and half eaten saying it was the wrong order. The food was then taken to the side of the shop resealed with another piece of chicken added and given back out to us!! Someone else had touched and messed around and eaten half our food and the staff wanted to give it back out!!! We asked them to make fresh food as we weren’t accepting that after paying £20.00. The younger staff thought it was funny. The owner tried to make out that the food was recooked when they had blatantly repackaged it in front of us!

Lovely meal lovely staff very helpful most of all my meal was so nice very friendly staff and most if all the manament are so beautiful and polite

Ran by kids who then attract kids, persistent wrong orders and a long wait for food due to staff gossiping that all customers can hear. Gone down hill.