JD Wetherspoon in Wigan

What an absolute disgrace. The Sir Thomas Gerrard in Ashton in Makerfield has had a heavy week / weekend. Thursday to Saturday, racing at Haydock and the rugby league challenge Cup on Saturday. By the end of play on Friday, they had run out of gas, so every pump, for beer, lager, guiness and soft drinks wasn't working and they wouldn't be getting a delivery of gas until Tuesday. Come on Sir Tim, surely you can organise things better than this and ensure that the pubs that you have open to the public are functioning properly before you start investing in bigger and better establishments??? How hard is it to order sufficient gas to ensure that regular, loyal customers get the service that they deserve?

Came to have some tea I have sausage chips and beans, my over family member had a pizza and we both had a garlic bread to share, it was amazing! The only reason it wasn’t a 5 star experience for s because the table where a little on the messy side.

Below average if I'm honest. The tables were a touch on the dirty side, but then the place was heaving. We sat and had our drinks but really didn't fell like staying on for another. It wasn't the worst but it was also far from the best.

This is a typical wetherspoons, there were a few messy tables and a fairly long wait at the bar however the staff here are very friendly and working really hard. The table service was relatively quick and the food was fine. The shift leader Dave is brilliant, a real credit to the company.

I have eaten her twice and had the steak chips with extra chicken both times And have found the food to be the same as other Wetherspoons but the service is pretty good I never had to wait long for my food and a waitress was clearing and cleaning tables normally they say they are to busy to do this So would I go again ? Yes I will

Lovely experience out with my girlfriend. Exceptional service from Callum! I could tell he was new and a bit nervous but such a great attitude and work ethic. However, I would like to commend the rest of the staff on their standard of service. I would definitely visit again

Really disappointed due to a number of issues, but mostly due to bad management. Waited to be seated, and was told approximately 15 mins for an order. It took nearly 30 minutes for an order of two drinks! Poor adherence to COVID rules, once inside many people walking around with no masks on, even talking to staff and approaching the bar. when manageress asked about this she basically said if we didn’t like it we could leave!! Not sure I want to return to a premises that basically allows the manageress to have carte Blanche over which rules she decides to enforce and which to ignore, not what you would expect from such a well known business chain

Smelly. Lazy inattentive staff. Wont go here for food as I have been before when it was just greasy tables awash with slops and uncleared plates. Garbage piled high against walls outside including scrap pallets with protruding nails which have been there for weeks.

Track and trace card box left near door with no member of staff present.Customers details available for anyone able to pick up when passing. Tables sticky and dirty. Old wetherspoons magazines left on the table, yet no menus? (other pub chains offer disposable or laminated wipe down menus). surrounding areas thick with dust. Table service..yet still have to go to the bar to pay(other chains bring the card machine to you) or to use the coffee machine. Not many people able or confident in using app so most customers were using waiter/waitresses service to order causing everyone to be sat in the same area and empty tables for app only orders.

The dust on the surfaces completely turned my stomach while I was eating. Definitely wont be coming back. The lack of cleanliness baffles me during a time like we have never seen before when you would have thought housekeeping was kne of the highest priorities however sticky surfaces which havent been wiped and a collection of dust which has definitely not been cleaned since way before lockdown has been enough to say I'll never be coming back. Good service. Average food

I am normally very pleased with weather spoons pubs but this place let them down my friend recommended the fish and chips but on ordering we where told that they only had small ones so ordered only to find out that they where only about five inches long at best I also ordered a steak that was so chewy I ended up leaving it I am afraid it will be some time till I come again

Have always liked coming here but on visiting today we were confronted by a queue to get in caused by an individual on the door who seemed to think that people going in for drinks could bypass the check in.It was impossible to get to the bar and maintain social huh reserve squad. Won't be rushing back.

They had difficulty finding a table for a family of 5. Manager needed to be called to allow an extra seat to be added to a 4-table. Then one of us needed milk for her tea which they had forgotten to bring - or so we thought. She collected a part-used 2 litre plastic milk bottle from the bar - where she had to return it after use She said there were other milk bottles on the bar for customers to help themselves. So - Covid rules about seating diners seem more important than Covid rules about 'touching' things.And I don't appreciate the lecture from the manageress about the Covid rules and regs. Why do people treat us like idiots these days? It certainly wasn't a pleasant dining expereince.

Us to frequent regularly when we lived in Ashton. Always good beer and food at a reasonable price.visited in March while in the area and very disappointed with the food. Afraid in future will be eating elsewhere.

Went in yesterday with a bunch of 'Last of the Summer Wine' retired work colleagues. I only had a simple meal but excellent value and very satisfying with a good glass of wine. Brilliant waiter - the sort of character that is a Lancashire speciality - helpful, humorous and totally Hon-side.

Been going in this Wetherspoons for many years and sadly the cleanliness seems to be going down hill.Every time we go in lately the tables are covered in empty glasses,plates and food which seem to stay until customers move them.We even had to step over food on the floor. They either need more staff or good housekeeping lessons.

When we first arrived on a Saturday lunchtime the staff were a little overrun with tables not being cleaned. This improved during the afternoon as more staff arrived. Beer good and prices excellent and the meals were well cooked.

Went into this pub at lunchtime for something to eat. Steak and chips was on special offer. Had a 10oz rump steak and chips and a drink and there was change out of £10. The food and service was excellent.

I live in this area, and been going in the T&Gs since it first opened. I’ve always liked the pubs friendly atmosphere. Been in for breakfast quite a few times, Great brekky. Last few times I’ve been in the evening the food is rushed and is either dried up or sloppy or a bit of both.. had scampi last night out with my brother an my dad. Today I’ve been “rough as” all day today from 5am this morning. This isn’t the first time. What is going on? So sorry I won’t be eating in the evening again.. Money will spend anywhere.. Get it right!!

We always like this venue but particularly when Chris and her team are on when the service and cleanliness definitely go up a notch. Food is always delivered promptly by friendly staff.

Went for lunch today. Had steak and chips and a drink. Had. Could not fault the service or the staff. The pub was not busy.

this is probably the best Wetherspoons around. warm and cosy, staff are great, food is always as expected. lovely chips.

Enjoyed the food at Wetherspoons. The sausages & mash with peas was throughly enjoyed. A good size serving of cod, chips & mushy peas was also enjoyed. Service was quick & staff friendly.

Honestly, the place is pretty good and would earn like 4 stars on its own. However, Ryan is far and away the best bartender I have come across. Polite, funny and just an all round swell guy that keeps me coming back. Big up my boy.

We're big fans of wetherspoons. We particularly like the no music ethos. It could just be where we sat, but it was really loud in there. There wasn't enough soft furnishings to absorb the sound well. You could hear everyone's conversations very loudly. Not the best environment.

Stopped off here before a race meeting at the nearby Haydock Park. Having a few drinks in a great family friendly atmosphere. Quite a spacious pub that serves meals but we didn't order any food on this occasion just drinks which were reasonably priced.

I went at about 5 to get something to eat. Although the pub was busy food was still served quickly. The food was excellent.

This place is very dark inside and looks a bit grotty but it's all down to the dark wood nice food pleasant staff and great prices and depending on what meal you pick you quite often have a drink included and if you go try the doom bar real ale it will put hairs on your chest

Lovely looking spoon and the staff are a credit to the place. Me and my partner got a drink and sat down when suddenly she said i recognise that bloke at the bar. To my amazement it was ex Liverpool goalkeeper Bruce Grobbelaar a childhood hero of mine. I had a good chat and selfie with him. Made my day

Busy but still served quickly. Ryan said instead of a tip I could give a good review on here. Would come again :)

Good job I wasn’t hungry. I ordered the small fish and chips and was served what only can be described as a long fish finger. The waitress said it’s half a fish. Not sure about the size of a full fish. See photo.

My wife and I visit regularly for lunch. Food is consistently good and service excellent with friendly and helpful staff.

Called in for tea food good. a good menu good range of beers and shorts best time for not being noisy is mid week. clean and welcoming staff pleasant and friendly

We always start of in this pub as we can chat and relax here. Having the app of my phone helps to because when busy is a nightmare to be served and no fault of staff, but when races are on maybe more staff.

I’ve driven past here countless times but I have never been inside. Whilst visiting Ashton I called in for a few drinks and was surprised how large the premises are, it’s quite deceiving from the outside.

Popped in having just dropped my car off for a service nearby. I must say the atmosphere was great. Customers were friendly and the staff were great. I people watched from my table and was impressed with the ever increasing number of people getting on so well together. Kids and adults mixed together and I felt really comfortable. Bar staff were so friendly and interacted with customers brilliantly. I ordered a breakfast from the comfort of my seat via the excellent Weatherspoon’s app and breakfast came very quickly. My free refills on coffee were great and I happily passed 2 hours easily. I wish this was my local!

The Sir Thomas Gerard is situated on Gerard Street in Ashton in Makerfield. It boasts traditional hand pumped beers, lagers, craft ciders, bottled beers, lagers and an extensive range of gins. The food is priced reasonably and is usually of high quality. Weekends can be busy and can take a while to get served, especially when the races are on.

I had the 10oz gammon & eggs, I swopped chips for a jacket potato - it was lovely! My husband opted for the Empire State Burger with some baconaisse sauce on the side - he really enjoyed it! We also tried the cider specials which were AMAZING! Well done Sir Thomas Gerard, we'll be back!

Great no frills bar, good service and choice of beer friendly atmosphere great for meeting old friends

Always excellent value for lunch particularly if you pick the specials. Tops for service. Staff are always helpful. We have been coming for years now and have never been disappointed.

Had meals here at different times of the day. Breakfast, lunch and dinner. The quality of the food is not outstanding but it is of satisfactory quality. Service has been good. There is a wide variety of choice.

Here for the steak club good value Inc a drink as in all Wetherspoon pubs but prices vary depending were you are.

Been here probably hundreds of times. Can’t fault anything except bar service which is I’m sorry to say dreadful and always has been. Having been to Wetherspoons all over the UK it is par for the course.

This is our local. We are in at least once a week. We were there last night. We had cottage pie for the first. And last time. OMG. What a disgrace. The smallest portion with hardly any meat. And a few peas it was embarrassing when they put it on the table. This should not be served as a meal it was disgusting we waited for the server to ask how it was but he didn't come in guy's get your act together. Bring back the piri piri chicken unhappy#badbadfood

Free WiFi, decent food with 2 free drinks and a bottle of pinot for under 30 quid!

Lovely room with large opening door windows. Quick service large breakfast was lovely. Not the easiest if driving there no obvious parking nearby.

Had a meal with my son and his girlfriend who was visiting from Peterborough. The tables were not very clean, pub was busy with a large group of about 14. Ordered food, service was quite good but the food very average. My steak was awful, very fatty and grisly. Didn't enjoy it at all. Was very disappointed hoped meal would be nice especially with being with family

We always like coming here for the friendly service and good value. I hope it will long be the case.

Had a meal with my family. Very busy and hard to get served. Long queues and not very happy in their work. Very average food, but not expensive. Wouldn’t recommend if you have standards.

I visited this Wetherspoon town centre local on a busy Saturday early evening. Despite the pub being full I was served without delay by a friendly barman. I tried two of the cask ales on offer (Wily Fox APA and Bank Top Lunar Halo) both at £1.99 and I had the Manager's Special - Beef Madras with all the trimmings for £3.99. Excellent value for beer and food and both were very enjoyable. The interior is looking a bit dated and I presume Wetherspoon have it in their sights for a bit of TLC.

Always good food and a good pint . Or glass of wine. Food service is quick and is the better of the spoons in the Wigan area.

A group of us went for a walk here before the races and it made a good base. The racecourse is only a 10 to 15 minute walk away so the location is perfect.

Tom took our order in calm fashion taking care of 2 changes to the original order in his stride, excellent young man. The waiter Ian had a superb outgoing attitude to all customers, both a credit to my favourite Spoons.

Always busy so I knew it would be a job finding a table. Those that were free were not cleared and filthy. Staff inefficiency must be to blame, or a culture of "not my job". If staff would take empty plates back after serving drinks or meals, then this wouldnt be an issue. When I worked in the business I would have been roasted for going back to the kitchen empty handed.

I recently took my youngest son and my mother for a breakfast treat towards the end of the Easter holidays. I soon realised that it was Ladies Day Friday at the races and the ‘Weatherspoons’ pub was busier than usual with young adults dressed up. We found a quiet, raised section in the pub, which had about 8 tables in the area and only one other small family group. As we tried to choose a table we realised that they we all still dirty and needed clearing. There was also a lot of food and mess on the floor around the tables. We moved the dishes off a table and sat down. On ordering food we explained that our table needed to be wiped, which a young lady soon did. However, the other tables remained unattended to and in need of clearing and wiping.

Excellent food, very friendly staff and great service.There are plenty of seating for small or large parties with various sections if you want a bit of privacy.Thereis a huge selection of food available to cater for most tastes,all at very reasonable cost.

Me and my husband went for lunch, no problems watsoever food was piping hot and really quick service.

Visited on a saturday night as was on a reunion with old friends. Very busy pub with a good atmosphere. Couldn't understand why so few behind the bar on such a busy night. Thatchers cider was very good,

Great here for a drink! Not for food! We come here often and love it for drinks! Service good but need more staff, not as cheap here as other pubs in town! But Witherspoon not cheap anymore

With nearby Haydock Park having a chilly horse-racing day Spoons was packed but as ever the efficient staff were plentiful and coped so that within 3 minutes we had ordered food and drinks and were sat having drinks. The food was brought as soon as usual and we were well served by young Ethan, polite, helpful and obliging. Still my favourite Spoons and have visited 14 so far.

Usual excellent service but disappointed with menu changes. Fiddling with menus is all very well but dropping established favourites is not a smart move.

Just stopped by for a nice quiet afternoon pint with my fiancee and it was really nice and quiet in there I know it gets a lot more busy at night especially Friday and Saturday nights but in the afternoon if was really nice in...

Called in on the 16th Oct at 4.30 pm. Place was quite busy and having to wait to get served by a couple of lethargic staff I ordered the special – Fish and Chips. Unfortunately they didn’t have any fish, so ordered a lasagne (which was good) and coffee. “Sorry no coffee”. I looked around the pub and my wife and I were the only people dining. It would appear that the once place to go has become just a drinking den. The place now had a seedy atmosphere and my wife could not wait to get out. Very sad to see its demise as the place holds some happy memories.

Sat in the heart of ashton, this pub should be the place to go...

I’ve lived in Ashton a long time but this pub really needs a seriously make over .. very dark decor not nice and choice of beers compared to other weatherspoons rubbish who seriously drinks carling these days??? Take a look across the road at the Robin Hood pub nice food good beer and nice environment.. spend some money and update plz

After failing to get into the newly opened steak house on the East Lancashire Road, I sought out the familiar Wetherspoons pub on the High street. Friendly service, good price and tasty steak. Nice buzz about the place with plenty of people just out for a good time.

This is a big pub. with some nice nooks and an interesting layout.

Every town should have a good Spoons and this is one. On a night when we visited several pubs in Ashton, this was packed for all the usual reasons, decent beer at good prices, decent food and a busy atmosphere. Spoons very rarely get it wrong and this is as good as any.

Me and the fab usually get food at "Tom & Gerry's" twice a month, on our own or when friends and rellies come to stay.

Been to this pub à numbers of times for drinks and for food à numbers of times very cheap for drinks and the food good I've eat her à few times and have had à few meal here android they are good it's à good atmosphere in this pub

Called in for a good breakfast at a reasonable price to set us up for the day ahead. This is exactly what we received.

Popped in here whilst in the area for a nite cap! By far the worst Wetherspoon I have been in! Dirty, cluttered with dirty glasses and plates! Smelly ! Drink tasted of washing tablets ! Not rinsed out properly! Terrible!

Service, drinks and food are fine BUT I think J D Wetherspoon are taking the proverbial in this location, to quote this as shabby would be a huge understatement, it is years overdue for a refurb, ripped and greasy chairs and upholstery, in some bay seating the seat is completely loose. There are plenty of other pubs in Ashton and I'm guessing only your prices are keeping the customers on board. If your budget stretches you would do well to go elsewhere.

This is still our favourite venue for lunch. We have tried plenty of others having first looked at the menus but still haven't found anywhere with a better choice or more helpful staff.

Like many other weather spoons cheap drinks and always packed!! But it's a huge pub with a lovely beer garden so it can take quite a few people. Also cheap decent food.

Had a very enjoyable breakfast well cooked and nice food just had to comment on how nice the young girl serving me was her name was Sara she cheers up the pub with her beautiful smile and always helpful to everybody and nothing's too much trouble she's a credit to wetherspoons

This pub used to be in the Good Beer Guide. Once the duty managers with a passion for real ale left it went really down hill. I love the staff but they need training in beer rotation. Poor selection of real ciders unless you like mulled in June! There is a microbar opening soon and the Caledonian will is improving by leaps and bounds. Lookout Spoons

Typical Witherspoons cheap drink and food.worth visiting when in Ashton as its a decent pint and food good

firstly, great choice of real ales always. and rather inexpensive. plenty of choices from the menu, some including drinks making great value. food arrived quickly by smiling staff. full selection of condiments including unopened bottle of vinegar, i.e. you get what you see. regular visitor as good value food.

Went for lunch with my daughter on Sunday 7th may. Most of the tables near the front window where just full of dirty plates. Food on tables and food and clutter on the floor. Went to the area where the Boothe's are. Our table had I think dried ketchup on it not sure. I was daft really shud hve gone and asked to be cleaned. Food was ordered and just wanted to eat and go. Food came pretty quick. Very average nothing to right home about. One waitress and looked like the manger serving. Waitress looked like she just had enough to be honest and I'm not surprised. Will never go bk again. Place is just depressing .went last year and wasn't impressed but thought go back again benefit of the doubt. No doubt about it no difference from. My last visit. Wish we had gone to subway instead

Having been unable to visit for a while due to illness was pleased to find their usual friendly staff and great value lunch. Hard to fault for a quick lunch at reasonable prices.

A strong link in the Wetherspoons chain, Nice food good real ales and pleasant surroundings need I say anymore!!

Visiting the area to see family.. Wetherspoons are what they are.. Nice place. Cheap.. Would go here again when in the area.

I love Wetherspoons and my favourite is the Ashton In Makerfield hostelry. We went with our best friends and the 2 families enjoyed a great 3 hours. Service is always efficient and courteous, the beers are excellent and the value is superb when dining. Our server Alice, was helpful, observant, polite, friendly and eager to please both at the table and behind the bar. A great birthday treat for me.

Nipped in here for a spur of the moment lunch and we were very impressed. Great place (busy even on a Monday afternoon!), lovely relaxed setting and very clean. The waitress who served us was absolutely lovely and an absolute credit to the place (wish I'd got her name!). We originally wanted to order the bagels but they had sold out (new and proving very popular on menu!) so we had grilled halloumi salad wrap with sweet chilli sauce and Tandoori chicken wrap and chips. 2 drinks included and bill just over £8.00. Would recommend.

I have been here on numerous occasions being local and have eaten here several times. As the title says, you know what to expect at a Wetherspoons. The food is good for the price as are the drinks. A reasonable standard pub menu and a good selection of drinks including guest beers and ciders. They also have the usual specials nights i.e. curry nights, steak nights, etc. which work out very good value and are usually well attended. All in all a decent night out with friends where you can chat without being drowned out by loud music.

My husband and I had a rare day off together and went here for a meal. We went around 3pm and it was busier than I expected. But having said that we still found a table and didn't have to wait long to be served or to get our food. It had a nice atmosphere and the food was nice too.

Great casual warm atmosphere and super friendly service. The staff are warm and welcoming and the food tasty and well presented . WELLDONE Dave , Tom and Ruby , thank you for a great night .

I've eaten at many wetherspoons and this one by far has the best service. We was served by the duty manager and he also brought our food, he was very well mannered.The only problem was, the food wasn't piping hot but it wasn't to cold for me to complain.My friend was told not to smoke her e cig, but I think they really need to advise this, as do all the other wetherspoons. There was not one visible sign saying your not allowed.I hope the service is good all the time, as this was the first time I'd been and I'm sure I will be going again in the near future.

We all enjoyed our meal and the steak was lovely with free drink included really good valuethe staff were nice and friendly as well , would deffo come again.

New Years Eve,1 on the bar,4 out of 8 real ale pumps out of use.Finally got served beer after 2 pumps ran out,went to find a seat,tables full of dirty plates,cleared 1 ourselves.Sauce bottles in basket had old sauce & mustard crusted to it.Put us off ordering food..went to Robin Hood across the road,cleaner pub,beer good,friendly staff & good food.

We stayed at a local holiday inn and on wandering about found this pub. The staff were really nice and the food, particularly the lamb was really really good. Pricing here is amazing, I'm not sure if this chain pricing varies north to south but the food and drink were very well priced. It's a big pub and with the service and food levels Im Sure it gets really busy.

this is our favourite place for breakfast, real good value for money, nothing too much trouble for the staff, all of them at all the times we have been,, not too cosy, but good enough to enjoy your big breakfast ,not cordon blue, but a real belly filler, and all well cooked,,,,

Went on a Tuesday night which is steak night chose medium 8 ounce Aberdeen Angus rump steak and a side of scampi, meal was really tasty and value for money.

After a gourmet weekend in the Lakes we were suddenly hungry, only just off the M6, this was ideal. Busy, but friendly and the staff who served us our meals went out of their way to check everything was alright. Both food and beer hit the spot. Splendid!

We were returning from a weekend away in the Lakes heading south on the M6 looking for cheap pub food when we found this place on a google search.It's very close to the motorway & has the usual Wetherspoons menu. It's a large pub & it was busy when we arrived at about 6pm on a Sunday night. But it wasn't noisy & we were served quickly. There was a good selection of beers at cheap prices & our food (excellent value) arrived quickly & was piping hot.Staff were friendly & helpful. This was far removed from the posh place in the Lakes we'd eaten in the day before. But our 2 meals & drinks in this place cost a lot less than the service charge in the other place! This was great value & a lovely atmosphere. I'd definitely call in again if I was in the vicinity.

Usual pub food, & portions were just average, but food was served quickly & the noodles were not bad

Good all-rounder as pubs go, have spent many a night drinking here, reasonable prices for drinks.Great food and good value for money, would definitely recommend,

Sticky tables. Cheap and cheerful. Good atmosphere. Despite being ram jammed with people the food came really quickly. Would only use if famished and happened to be passing.

Typical wetherspoons .. beer ok ... food dreadful ..toilets filthy ..tables filthy and covered in dirty glasses and I mean covered .