Jalapeno's Pizza And Grill in Cardiff

Went here for the first time a couple of months back and was so impressed. Literally the best extra large mixed kebab I'd had in years and knocked spots of The Golden BBQ down the road. Went back a few weeks back to get another extra large mixed Donner and the portion was much smaller. Still I thought it would be a one off and as the food was so good I went back again last week. So disappointed! I literally had 3 small strips of lamb donner at the bottom of the kebab. It wouldn't of fed an ant. How on earth can you serve a portion like that for an extra large! I dread to think what the small kebab would of been like! Guys why be so tight with the meat? Your foods amazing but the portion sizes for an extra large are beyond shocking!

Outstanding Pizza from Jalapeños tonight. Excellent value as well. Pizza Meal deals start at £8.90. They also sell Kebabs, Fried Chicken and Wraps. Delivery is from their Store in Birchgrove. The Staff are really friendly and make you feel welcome.

The rating says it all!do not eat here

I have an XL mixed kebab and sit in here a few times a month and watch the TV and the world go by out the window munchin' away with a hint of fine musical ambience and friendly professional staff. Real good place

Usually Jalapeños is the go to place for kebabs, Usually I would order on the spot in the take away, tonight I was working late and my partner pre-orderd our food, I picked it up and it was basically thrown at me and he just walked away without giving me my drinks, I had ask another member of staff for the drinks in which he only gave me one of the drinks so I walked out couldn't be bothered asking for the second drink again. Got home and the chips were less than a handful, the kebabs were very little meat and mostly filled with salad the pita was so soggy it fell a part like it was rinsed under a tap of water, there was crispy bits of meat like it had been over cooked. Tonight was tasteless, nasty, bad customer service and a waste of money. I'll have to find a new Kebab shop from now on.

Best Donner mix I had ever had in my life . Me and my wife we enjoyed each bite of that. I recommend to try once .

Great mixed shish kebab! We also had a very nice large cheese & tomato pizza! Lovely tender chicken & lamb shish. Perfect fresh salad as well & tasty mint & chilli sauce 👌

Mushrooms in batter are horrible, they are frozen and old you can tell, when you bite them the water from defrosting ends up everywhere and the mushrooms are chewy. The sauces are not nice either, chicken kebab was a bit burnt. But apart from that not bad.

It is a very good place to eat and there a really nice man amjad and he is very good for customer service and i really do like it here and the food is unbelievably good and i will be coming here often

Always lovely food and nice staff.

Really fresh, tasty, good quality food. Shish kebab is always succulent and service always prompt.

Grest service from great staff and the chicken shish kebabs are fantastic.

Excellent place the boys in there are all a1 highly recommend I'm always in there 3 days a week

Always order with uber eats. Always fast, friendly delivery! Staff are lovely as is the food! Never a bad meal! Everything is cooked to perfection and delicious! Well done to you all! Highly recommended for an affordable, yummy takeaway!

Ordered via the app. I was told it would arrive in around an hour. 1 hour and 15 minutes later I called to ask where my order was, to be told the driver had left the store 10 minutes ago and would arrive soon (I live 5 minutes away by car). 20 minutes later, my food still hadn’t arrived so I called again. The man on the phone then blamed his colleague saying “oh he must have made a mistake” (the previous colleague had double checked my address before providing the update so lord knows how he could have “made a mistake”). I was told the order had left and would be with us in 5 minutes. The driver arrived around 5 minutes later (fortunately with hot food) and confirmed that he had only just collected the order. The chips were missing, the wrong topping was on my sister’s pizza, and my drink was a cherry Pepsi instead of a cherry coke (not too big of a deal but also NOT what I ordered). The staff members just made excuses instead of apologising and clearly weren’t afraid to lie to customers. All in all, my family waited around 1 hour and 45 minutes for our food, and half of it was wrong/missing. Same experience a week or so ago but we thought we’d give them the benefit of the doubt. Would not recommend anyone order from this place unless you do it in person (to ensure your order is correct and doesn’t take nearly 2 hours to get to you).

Such a shame. Food is fairly decent but the level of service is shocking. Had to wait nearly two hours for my food to be delivered. Called after an hour and twenty minutes to discover they’d not even started cooking my order. Obviously forgot all about it. Will never order again. Guy on phone after the third phone call made out that I should be grateful that he’d rushed my order through. Place is a JOKE!!!!!!

Big disappointment tonight bought a x large mixed doner to share didn't see the difference from a normal one hardly any salad no taste from the chicken real shame I'll try another, no competition to Victoria chip shop ( Whitchurch)

A great place run by some lovely people- Always amazing value for money and friendly service! Had a mix up with a pickup order and after calling, they immediately offered to make a new pizza and deliver it to me. Highly recommend if you're looking for a good pizza takeaway!

Food arrived but so salty it was inedible, complained to the restaurant who said that is the quality of their food. Totally disappointed. Chickn curry and chip, and pizzas.

Amazing fresh food, staff are so nice. Happy to back again.

ordered from here 3 times in total, have never been wowed by the food. portion size is ridiculously small. chips are stale, gave me mint sauce tasted like watered down mayo.wont be ordering from there again

Super quick delivery with a really friendly driver! Mixed kebab was banging and the spicy wings are delicious 😋 the only (small) change I would suggest is including the sauce on the kebab, instead of seperate, but even seperate it was stunning! Thank you guys! We'll definitely be back soon 😊

Best pizza in Cardiff hands down

plenty of meat and salads, especially pickled chilli was awesome. No waiting, they served quickly. Need to pay by cash.

Really good pizza , always my go to takeaway in cardiff, the pizza deal 6 is incredible value

Very clean place. Really friendly and prompt service. Great food 👌😘

Had a delicious late night mixed donor from here. Friendly helpful service, clean seating whilst waiting.

Don’t order from here. Had a delivery of two large kebab meals with cheese on both. One came without cheese and we had to pay extra for this. The kebabs were burnt and cold and tasteless.The sauce pots that we had, had some floating bits in so couldn’t use that either . Only good thing about this place was the delivery was quick. Definitely wont be ordering from here again.

Only downside is the portions are very small if ur hungry try somewhere else

Had several items from here and have enjoyed the food each time

Brilliant staff, brilliant food! Always lush!

My go to place for a chicken Sheesh special. Friendly staff, great quality food and a good price, they also do pizzas and burgers etc but the kebabs are amazing and I find it hard to try something else.

Beautiful tasting meat, fresh and propper meat.. The veg was fresh and the garlic mayo was very nice, done to how Iike it with a hint of charcoal taste in the tortilla wrap.. The mayo, was different from the other places who seem to use the same thing.. Very happy and friendly people, also gave me NHS discount that I was not aware of and a can to keep me going for a night shift 👏🏻👌🏻👌🏻

Recommend mixed shish kebabs. Tender, fresh salad, best I've had. Staff lovely and friendly.

Ordered 2 kebabs, both with salad and received no salad. Poor service and its not the first time I've received a wrong order.

The food here is always hot and tasty just like other prices gone up as the world gone mad give it a go

Fantastic food….if carlsberg did kebabs!!!!

Nice food, friendly staff. Quick service

Excellent food at a decent price. Fella at the till got my order wrong but it was no problem at all and they quickly rectified the issue. Food was still piping hot when I got home and was delicious. Ordered the triple burger meal with some jalapeño cheese bites. Would recommend.

Great pizzas don't take card payments though

Good food, good customer service and good price. Would highly recommend.

Great food, couldn’t ask for anything more.

Ordered pizza for the first time here. And service was good couldn’t hear a thing over the radio or tv. The pizza was nice but also mediocre in taste. All in all an okay place but i’ve had better but i’ll give 4 stars for low prices compared to other places who charge a “premium price” for something that doesn’t even taste as good as pizza here. Have reviewed the chicken and lamb shish here which are both gorgeous for the price. Sausages nice too excited to try other things. 2020 update have since ordered from here many times food is very very good high quality. No more loud tv or radio (a business that listens? No way!) ordered doner kebabs and they were delicious 🤤 the price for an XL and the portion size was insane filled me up and I’m a big guy. I still don’t like the pizza though .... I don’t know why 🤷‍♂️ but hey ho you can’t win em all still 5 stars. Edit store times need updating arrived midnight states they close 01:00. Edit times are now up 👍

Amazing food especially after a night out

Nice good but the service is very slow for walk in's, they seem to be prioritising the phone delivery orders which is understandable as those ones are more often complained about online if they're slow

Guys are brill and pizzas are the best

Unfortunately they read the comments section but don't take any notice of it. Many of my kebabs have gone in the bin because they're not how I asked them to be

Beautiful food and great service. Workers are very friendly

Waited an hour and 20 minutes for delivery. Meal was cold. No beans on the cheese and chips which I ordered. The wrap was awful hardly any salad and was definitely not just made fresh. All went in the bin. Will never order from here again 😒.

The food was nice and tasty. Such a shame that when I got home from collecting the chips were missing. I ordered burger meal deal so strange missed. I never noticed as they put the cold can of drink in bag which was tied down. Thought the weight seemed right. The burger was nice on charcoal grill type taste. Would have been extra star if got order correct, no matter how busy they were when collecting.

Can't recommend high enough,just had basic mixed doners and wow value for money and delicious,thanks guys Def be back when next fancy kebab 🥙

Had an XL doner , if this was an XL I would hate to see a small .. seriously XL had hardly any meat ,tray was half salad and bread ..sauce came in tiny pots . £7:99 for a small doner in a large tray . Not good

Best in Cardiff. Love the food. And staff are nice to all customers. Lovely food. Going to miss the food

There was 2 girls in the shop ordering at the same time and as all the males behind the till was concerned about the girls order and i ordered a chicken kababa he did me a donnor kababa instead also he didnt even put the sauce i wanted either on it just stuck it in two potts when i reminded him not... really not impressed

Had the doner burger, burger was lovely , doner meat was a bit crisp/ burnt as possibly out on grill or through pizza oven to warm up , but would def use again

Great staff amazing food can't fault it.always piping hot even when you go to collect and get home it's still boiling hot

Pizza is the best we've ever had, we never go anywhere else.

Lamb doner I've ordered last 3 times they have reheated on the grill and burn the edges of the kebab. It's utterly disgusting when they do that. However fresh off the skewer is very good and the best kebab in Cardiff *Note to Jalapeños staff, please do not reheat the lamb doner, I've thrown it in the bin the last 3 times*

Chips were not hot & fresh and the chicken was overcooked and very dry in the heated cabinet

A good big kebab with plenty of meat. Good value meals.

Always spot on food here. Deals are ace too 💯✔

Amazing food , fresh & hot so delicious good value.. 💕

Cheap and very tasty, love it!!!

Food is amazing, tasty and all halal food was available, clean, meet you with smile.

Order went through but waited for about an hour before having a look so i phoned up and ask where my food was they replied with food hasn't been cooked at all..

This is usually my go to take away and I definetely reccomend. Great service and its fairly cheap as well. Never had any problems

Nice guys, decent food. Nice kebabs.

I normally order off Justeat but I phoned an order in today as I'm ordering for one! I think I'll be picking up from now on. Great service and it was ready and waiting when I got there 10 minutes later! I have the chicken donner extra large with chips and a can for £1 extra. Its amazing every time. Thank you!

Do the best chicken fillet burgers 😍😍😍 10/10 amazing !!!

Trying to order a pizza and a block my number because they thought I was prank calling just because I’m a kid doesn’t mean I can’t order pizza

The best food around cheap for meals

Brilliant chicken wrap meal deal

where I went for a welcome back takeaway last week. So good I got another one yesterday. Top Hygiene rating (that matters), great bunch of guys and tasty (if not the most healthy) of foods. House special (2 shish and 2 donner) was amazing.

Great food and prices. Like the staff.

Jalapeños are just amazing. Always on time and food is piping hot always. Friendly staff always with a smile.

First time ordering from here,. Bit disappointed as the sauce had opened and spilt all over the bag, also ordered 2 cans of tango which were missing. Food could of been warmer as I’m only 5 minutes away. But overall it is certainly value for money, huge portion so worth every penny and will be visiting again.

Best chicken kebab in birchgrove.

Ask for a house special kebab and turns up with one pitta and no peppers and onions wont order from there again. Was good up prior to this poor service

Food there is the best, all my family order from here and ever since this has been our number one!!! Food was fresh and hot definitely worth every penny.

5 stars as always. Best place I found anywhere on my travels

Service was alright but the shelves were prity empty considering it is Christmas eve. I found that quite wrong and could only get half the things I needed and had to go to another shop to get the rest.

Very poor i would not recommend it food came after an hour and 15 minutes cold, donner was tastless chips was clearly old not fresh had some black ones. Would not go for it again.

Been a customer for years but the service is getting worse and worse. Today received my delivery over an hour and a half after I placed my order. Food was freezing cold and the order was completely wrong.

This is my second home. Must order once a week .. Love the “chicken fight”pizza !

Great pizza , can be busy there

The price is very reasonable for the food. The food is also very tasty. Staff are friendly. Delivery is quick. What more do you want for a takeaway?

Service was quick and friendly, shop was clean. Food was tasty, however, the meat was only warm and for an extra large there wasn't much of it.

Best kebab shop in North Cardiff

Truly the best pizza and kebab in cardiff

Best pizza/kababs in Cardiff,love the garlic sauce.

Great food and great friendly staff

Amazing food for a very good price very good service too my number 1 from now on

Lovely after pub grub, great donner kebabs

They give greate discounts and are the best fast food restaurant in Cardiff. Must visit

Best Prices, Good Quality with the best staff I have ever met!

Amazing food and very friendly staff.

The best pizza in town quick friendly service

Disgusting. As a Regular customer for many years, am appalled at the service and response we have received. Complained about a recent order, chicken that was tough as old boots, cold pizzaand chips missing from meal deal. Told me they would remedy this on next order and offered me a £2 discount for the £18.00 meal I had previously ordered. Another loyal customer lost. No wonder Golden BBQ is doing so well

The food is fresh and is very tasty.the chicken shish are very good try chiken shish with chips salad with chilli and garlic sauce.a healthier option to kebab meat and chips.the sauces are good chilli and garlic are both exceedingly good.the boys work hard amd always try to satisfy your custom.well done guys keep up the good work

Should be disgusted with their services and food. Used them countless times in the past but after ordering fromantic just eat for home delivery the food delivered was disgusting so called to complain the attitude from the staff was we cooked it and it was fine and nothing we can do and as your new to ordering on just eat your classed as a new customer. I have a bloody loyalty card in my wallet and that did not matter not that it should effect terrible food to get results. Absolutely disgraceful they could not of cared leas and would not even offer to replace the chap they delivered. Stay clear of them plenty of other places to order from.