Jade Gardens in Wakefield

very quick delivery. beautiful food lovely and hot

So disappointed!! I have had food from Jade Garden for over 10 years now and their chowmein was the best around. Sadly tonight's was disgusting and I have had to throw it away, we bought 2 chowmeins both smelt really funny and tasted awful, 1 more than the other. Can not put my finger on what is wrong wether they have changed the recipe, added too much or too less of something or if so of the ingredients are well past the sell by date. 😪 puts me off returning sadly

I ordered salt and pepper chicken wings, when it arrived it was drumsticks and it was very dry

Me and my wife used Jade Garden when you used to live local, some 10 years later we was in the area and popped in and it was as nice as always.

Shocking.. Posted several reviews.. Never appear 🤷‍♂️

Ordered from here forgetting what a terrible place it is. I’m not sure if it depends which shop it comes from as when castleford shop is closed orders come from pontefract. (That’s why it’s over 1 hour and cold when it arrives) our food took 1.5hrs to arrive. Duck was a rainbow colour which happens when it’s going off and the rice - put it this way, if I’d known it was coming raw I would have microwaved a pack of uncle Bens out of the cupboard. Woul have been nicer and cheaper too. Disgusting how they don’t tell customers where the food is coming from. All of it was disgusting.

Said delivered on just eat , guess to meet targets but called take away and said not left yet .

First time trying this place. Great food. 👍

Struggled to find a nice Chinese but thought I’d give these a go tonight and I’m very happy, portions sizing are big and food tastes lovely! Will definitely be ordering again

Perfect , never been let down 👍

Review is a bit late but oh well. The food was delicious as always and as usual the portion size is great

food was early, was unfortunately full of grease, onions even though we asked for them not to, usually really good but very disappointed, duck was dry and grainy ,will not be ordering again

food was cold chicken omlette was salty and cold, thin like fish bones in the chicken and gravy, wont be wasting my money again going else were, this is the first time i've had a bad meal from here and first time i have had too throw my food in the bin, which is a shame as i have ordered from here for years

In regards to the food. We ordered a Singapore fried rice which is described as spicy, the flavour was incredibly bland and there was hardly any meat within the container almost all rice. (Minimal meats, no heat, no flavour) The beef curry again, no heat and the chips were very dry and chewy. It’s clear they had been kept warm for a long time. Awful. Never thought you could get chips wrong. In regards to the food timings, When considering who to order from it was indicated delivery between 50 and 70 minutes. Once the order was placed it then stated at 7pm the delivery was between 8.05 and 8.35 so now from the order was placed the delivery is between 65 and 95 minutes. So why has this moved ??? Eventually our disappointment of a meal came at 9 o'clock. 2 hours after the order was placed!! 2 HOURS. From “could be 50 minutes to actually 120 minutes !!!!!!!” ??????? How can the timings be so badly predicted. We looked forward to our meal and not cooking on Friday evening, Most of the meal went in the bin, then we ended up making something. No taste, dishes not as described, poor service and food far far too late. I also don’t understand the added fees, delivery fee, service charge and bag fee. I thought only large outlets charged bag fees? Also, the bag is for the convenience of the delivery so why charge the customer? I’m not the one benefiting from the bag??? Delivery fee for a £30 order ???? Service charge?? In buying a meal I am purchasing a service so why am I paying again for an additional service charge ??? A total disappointment, £33 paid out, a total waste of money.

I pre booked at 5 to be delivered at 7 after phoning food eventually came cold at 8.10

45 mins late. driver didn't care looked at me stupid. not far off been flat cold. 55 pound order. waste of money . all takeaways in castleford are the same. rubbish

Slightly later than expected but gorgeous food as always! Thank you

food 30 mins late gave me a 20 mins slot and still could make it on time first time order from jade garden wil defo not be ordering again RUBBISH

Food came late and cold never again

When the food arrived. The chips, noodles and rice were all cold. I contacted to explain this and it seemed a big issue with the lady on the phone to send replacement ones out. I had to reheat the food. Poor customer service. Very disappointed.

Main mushroom foo yung dish nice but chips and onion rings have been a soggy mess last few times we’ve ordered.

My recent experience with Jade Garden left much to be desired, warranting a one-star rating. Despite placing an order via Deliveroo around 7:30 p.m., my food didn't arrive until a staggering 9:50 p.m. This extensive delay was exacerbated by a phone call to the restaurant at 9:00 p.m., where I was assured that my order was en route. Given that I reside a mere five minutes away, such a prolonged wait time is utterly unacceptable. Upon finally receiving the order, my disappointment only deepened. The food arrived stone cold and noticeably soggy, rendering it virtually inedible. Regrettably, consuming even a portion of the meal led to both myself and my partner falling ill. In fact, my girlfriend experienced such severe discomfort that she ultimately vomited as a result of the food. In light of these distressing circumstances, I strongly advise against patronizing Jade Garden. The abysmal food quality and negligent service make it a regrettable dining choice, and I would caution others to seek alternatives to avoid similar experiences.

Greed of the restaurant- allowing more orders than they were able to facilitate

Am a big fan of Chinese and Jade garden is one of the best Chinese takeaway going

the only salt &pepper on the ribs which where more gristle than meat was the salt and pepper I put on to taste and the beef in pepper sauce would gashes been better if it wasn't cold

Waiting 45 mins past latest delivery time called up food sat on the side waiting, 25 mins later still not arrived another call made and food still sat in the side and still wasn’t on its way! Dried up food absolute waste of money very disappointed lost a regular customer as I will not be ordering again

chicken and chips very dry. wonton soup was lovely

Horrible it was cold !!!! The beef wasn’t even cooked

Great but dint get my full order

nice food but was late the food is good from here complements to the chef

hardly any meat in beef chop suey three king prawns in special.spare ribs were dry and reheated awful food 25 quid down the drain

Food arrived on time and was nice and hot and generous portion sizes. Only complaint is that the chicken fried rice was just Chicken and rice, no veg or anything and was a little bland otherwise would have been 4/5 stars

I ordered half a duck, it seemed short, and the delivery man broke my gate

Aromatic duck was excellent but the chips were dry and scabby, the rice wasn’t cooked properly, the ribs were tough and the chicken and mushrooms just wasn’t very nice.

I always order from here..Nice food

Fillet steak cooked to perfection. Food was fresh and great quality.

The Jade seems to have gone down hill with its service. I ordered for 20:00 then the time changed to 20:10 which is fair enough. But then to arrive at 20:20. I notified just eat to say it was late at 20:15 then to arrive within 5 minutes just shows that the food is just left on the side. I then had to microwave it as it was cold. If you order for a time it should be out on time. I don’t usually write reviews but too many times food has arrived late from here and is cold. I can understand Saturday

Food was great (as always) and arrived on time.

didn't get any prawn crackers 😕

Food was pretty bland, chips were like soggy cardboard and they sent a meat vermicelli instead of a vegetable one. (My partner is allergic to seafood). Won’t be back, every time we’ve ordered from here it’s slowly got worse and worse.

Ordered beef fried rice, beef hard and rice very dry. Ended up in the 🗑️

Didn’t get free prawn crackers and spent over £20 but not the end of the world 😂 food was great!

We have been ordering from this take away for over two years now and honestly can never fault anything , food is amazing and portion sizes are great too .

Not first time ordering from Jade Garden. Great food. Arrived a little late, but fresh and hot. Will be ordering again for sure

Nice meal,would highly recommend.

took nearly 30 mins to arrive after being told it was on the way but still great food

Waited over 2 hours for an order that said it would take 40 minutes. When we rang the shop the phone was put down on us twice whilst they apparently checked the order. There was no apology

Ordered early as it was New Year’s Eve. All arrived hot & was delicious. Always use this place for our Chinese fix. Really enjoyed it. Did choose 7:30 delivery time, the estimate was 7:40 & it was about 5 mins later than that. Not a big issue really.

Food was meh. Annoyed that the wrong sauce had been put in the all in one box and the salt n pepper chicken was chewy. So majority got thrown out. Last two times the deliveries had been super late and this time things were incorrect. Sad :(

Sorry to say .. cold chips .. no prawn crackers ..and late . Dont usually moan .. but poor today from Jade gardens .

missing part of order. Although, acceptable as its Xmas eve

Food was late and was cold and one of the meals didn’t even come

Not sure what I received but wasn’t what I ordered 20 mins late everything cold

Worst prawn crackers I've ever had in my life, smashed and hard to chew. Special curry was watery with about 3 onions in it and minimal meat. Prawn toast with about 1 prawn between the 6 pieces. Also late.

Food was surprisingly hot, even though we ordered at 7:50 ish and received it at 9:40 after our delivery estimated time was 8:50-9:10… this isn’t the first time this has happened either, so I’m assuming they forgot our order and then had to create a new batch. Ridiculous.

Had the best Chinese takeaway tonight, will definitely be ordering again.

Really great food, was delicious but delivery took a little while and when the food arrived it wasn’t piping hot. However, was still a really lovely meal which tasted amazing.

The food here is always great and the delivery drivers are always polite and courteous. Would definitely recommend. ⭐⭐⭐⭐⭐

The food was absolutely vile!!!!

Lovely food... its a takeaway , so won't be fair adding stars to the atmosphere.

Food was lovely and hot but the curry sauce and prawn crackers weren't in the bag when my partner got home.

Had to ring to chase delivery and food bland when arrived with exception of one dish

Good food but a shame delivery took one and a half hours

Food just didn’t taste right chips were scrappy chicken was rubbery and wasn’t very warm

Fantastic as always ! Best Chinese outside of New York City!

Ordered ahead, asking for a 6:30 delivery. Then it estimated 6:40, but I had to contact them at 6:55 as it still hadn’t arrived. “With you by 7:05”, but it turned YP just after 7:15

It isnt here so how can i enjoy it?

Could’ve forgiven the late delivery if the food was good but it was all below standard. Ordered honey chilli chicken and just received what tasted like normal sweet and sour, the rice tasted and smelt like burnt pan with the duck in it being tasteless and poor quality. The main thing that we were dissatisfied with was the duck and pancakes. To say we paid £10 for a quarter duck, the portion was tiny! It was barely enough to fill 4 pancakes. I called to complain and was told it’s just because the containers have been changed but the portion size hasn’t. I expressed my disappointment and said there’s no way that’s a quarter duck and was just told that’s the portion size and there was nothing they would do about it. Definitely wouldn’t recommend and won’t be ordering from here again!

From order to arrival over an hour & half. Did get an apology from the driver however the food was cold. (I’m a bit funny about re heating chicken) Quite a few scraps in the chips, sharp & hard. Used Jade garden for years this wasn’t a great experience. Not as good as it was ..

We have ordered from Jade Garden SO many times in the past, and have always recommended it. However, after tonight, I feel certain that we as a family will be taking our business elsewhere. Delivery time was appalling, I called the restaurant when the order was late, to be advised that the food had left 5 minutes ago. Despite the fact that they send the "on its way" message when the food clearly isn't ready. It has to be the longest 3minute drive, because it took 30minutes from the "its just left and is on its way" The food.... well there's not a lot to say other than it was cold, and literally had to be reheated (all of it) and over all opinion from all that ate with us, weren't great. Very disappointed to blatantly lied to by the takeaway, not even a sorry that your order is extremely late,and unfortunately for Jade garden, that's it from us.

Cold food when delivered, and Duck spring rolls with absolutely no Duck 🦆 🤷🏻‍♂️

Great Chinese takeaway, easily the best in the Castleford area!

Cold food, duck spring rolls minus the duck

Ordered food at 7:30pm arrived 9:30pm

Not bad too be honest. Did the job

Amazing as usual, very early and piping hot. Perfect.

Absolutely loved the food! Would recommend the restaurant. 10/10. Thank you ☺️

As always the meal from here was beautiful. Best chicken balls for a long way, all hot and fresh, decent size portion, tastes amazing! Owners always happy to help if there is a problem! 11/10 for us!

Food was amazing. Will defiantly be ordering again.

Barely any chicken in chicken curry, but full of mushrooms to make it look like a proper portion. All food was not even close to tasting like a decent Chinese. Spring rolls from Iceland taste better. Dull and dreadful, will never order again.

Food arrived earlier than expected, hot and generous portions. Only one slight criticism the curry sauce was a little sweet but that’s down to personal taste. Overall 9/10 will buy again from Jade garden.

Shocking service and well late. No more ordering from them again. Like cold food order from here..

Food was okay but took two hours for delivery. Phoned up said was just busy well don’t take anymore orders if too busy. Just moved into area yesterday but definitely won’t be returning.

Will never order again. Not found any chicken in my food. Daughter found 2 pieces in hers. Husbands was just too dry Also took 2 hours ! I appreciate its Saturday but 2 hours and food wasn't worth the wait.

Food was delicious, Arrived early and very happy. Will order again.

Top quality food and always a great taste

The soup was nice my wife said I ordered the crispy chicken with ok sauce since when has this dish been more spicy that eating a vindaloo was terrible

Usually great food but tonight the special curry sauce was thin and had very little taste

Ordered at 7.05 and it was delivered at 9pm chips were dry and the food was Luke warm. Very disappointed

Lovely food, great value for money and fast delivery.

Absolutely delicious every time, best salt and pepper chicken I’ve had

Excellent as always! Best in the area!

Ordered two portions of noodles those were fine but Ordered 2 portions of spare ribs and they was shocking the worst portions or ribs I've ever ever had out of both portions there was only 4 edible ribs both of them went straight in bin what a waste of money for the prices this place charges its absolutely disgusting

Ordered three different dishes, and all were spot on. Clean plates all round and plenty left over for a quick microwave, tomorrow lunch.

Fantastic had a duck curry the flavour was out of this world. I will definitely order again!

Delicious satay beef & fried rice

Currently throwing up, food was disgusting

There was hardly any chicken in the curry and the sauce was watery and tasteless, I’ve ordered from here for 20 years and very disappointed with it today

I'm so disappointed with jade garden, always been I'm favourite place to order. Food was overcooked the salt and pepper prawns couldn't be eaten the chicken and mushroom had no flavour at all

Delicious food and really warm and welcoming staff. Would definitely recommend. ⭐⭐⭐⭐⭐