Jade Garden in Bexley

Worst customer service ever tonight.

Food was cold and wrong drink delivered , my 2 grandchildren had to share one can even though I ordered and paid for a bottle

beautiful food this time. all fresh and flavoursome

I asked for alternatives that was not on the online menu and they were happy to do this for me and the food was amazing. free prawn crackers too. yum yum will order again for sure

Wanted to cancel but impossible to find option so wasted money

amazing food, the soft shell crab is fantastic. Very polite and friendly staff. a very happy customer.

Perfect food everytime! Love it

Fast delivery!! Food nice and hot and tasty.

Lovely Chinese and food was beautiful and hot

Food was late but that’s not a big issue - it’s a busy restaurant. The crispy fried beef was chewy and odd flavour. The chicken chow mein was ok but a bit tasteless. The dumplings were a lot greasier than I’ve had before. Prawn crackers were ok.

I ordered jade garden on Uber eats. I understand that you have store staff delivering the food. Got to my front door he was about to get in the car again as a silly flat neighbour said to him no one ordered here. Would be good to have a phone call to the number on the app and say that the food has arrived rather than being miscommunication by other people.

I purchased the crispy shredded beef chilli last night, and I ended up throwing up early hours of this morning. I would like a full refund and I will never be returning. I was disappointed as I usually order from this location.

The cuisine is good the shredded chilli beef hits those taste buds, the bed rice is soft and is seasoned, they have vegetarian options such as tofu and spring rolls. This is based on a quiet day during rhe workday, I have used them for take aways and they never fail to disappoint.

my food arrived late and was given a chicken curry instead of a vegetable curry. I was disappointed because the reviews were really good

always beautiful. always fresh and hot and delicious 😋

Food was very poor. Ordered 1/4 duck and only got one pancakes worth as the majority of it was fat. Sweet and sour chicken was all batter. Haven’t had issues before but wouldn’t get after a weekend again- felt like left overs

The best asian take away in the area, iwas rude to the driver which I apologise for bit too much to drink.this is the most amazing restaurant in the

Chicken balls were not cooked and still doughy, unable to eat , meant to be barbecue ribs , but were red and tasted of sweet and sour ,

Great food from Jade Garden AGAIN👌

My first time and the services were very helpful and friendly and polite and they gave us a 10 percent discount and the food was hot and tasty and I would recommend

not a great meal unfortunately, the chicken balls were soggy and cold and the satay sauce is like porridge, so thick you could stand a spoon up in it.

absolutely delicious 😋 food made with love and care. always follows instructions on notes. very kind staff, our favourite place to order from

Placed an order tonight (Sunday 5th may). Ordered chicken chow mein and OH MY GOD was it salty!!! I love my salt, but jheez it was too overpowering! The same with the pancake rolls which also contained the noodles & bean sprouts. It was so strong that none of us could eat more than 1 bite/1 mouthful. Very disappointing as it was one of our main dishes. Can feel it sitting in the back of my throat 30 minutes later, it’s put me off big time. Ruined our whole meal unfortunately. Cannot contact the restaurant as we ordered late and they’re now closed.

It was marked as delivered within the timeframe despite that being false and didn’t arrive for 30 minutes after the fact, after I’d had to chase up with the restaurant

Always top class food and always earlier than advised.

Got takeaway from Jade Gardens for the first time won't go anywhere else thank you.

Fantastic food as usual,very quick delivery as well.Cannot fault Jade Garden,highly recommend them.

I usually sit in and have food in the restaurant which is very nice but we really didn’t enjoy the food last night which was delivered the chowmein was soggy as was the chicken in breadcrumbs the food was cold. Dry disappointed

Pad Thai did not look right. Included pork - did not mention this on the ingredients information. Ordered x2 could not eat either. Also bag had sauce spilled from the pad Thai at the bottom. Would not order again, requesting a refund.

No Gravy with chicken!! But all other fine

Food was absolutely disgusting it arrived so early it must’ve been re heated, I won’t be using this restaurant again

Tasty food and good portion sizes. Item missing from order but rang up and missing item was delivered in under 10 minutes. Excellent service.

Found this takeaway when my usual one was closed. Food arrived earlier than said but lovely and hot and tasty. Surprise I got free prawn crackers and chips. Didn't have menu just off Google page. Will use again.

Very good food. Would recommend to anyone.

Perfic. Shame it’s so expensive these days!

all the food was cold. taste was beyond description

Very disappointed with the quality. Food was cold and rice was undercooked. The Szechuan duck tasted like the duck was cooked in water then threw in a box a sauce.

First time ordering and we were really happy with the dishes. Everything was so tasty - will definitely order here again.

It was a lot earlier, but that was great.

After using this Chinese restaurant for years tonight was the worst meal ever even the prawn crackers were not fresh. Very disappointed.

was here within 30 minutes of ordering. got a little confused when the app said it wasn't sent out for delivery when it arrived. was really good!!

Friendly staff who care about thier customer experience.

Late delivery, once arrived only one item received from order. Prior Had to chase restaurant to find out when the food was being delivered (as showed on the app as delivered) and many times got no answer. The delivery driver had to request restaurant to call my phone. Once Jade garden called I was asked which items were missing, in response the man on the phone said “are you sure?”. Glad the delivery driver was there to see me open the bag as I would have not been believed. Food was offered to be delivered but due to poor service I have requested a refund.

No explanations on why they was late, food was missing when it arrived

Considering they are on the same road food was so cold I threw it away was inedible

Jade garden is by far the best Chinese restaurant/takeaway in the area! Not only is the food always 10/10, the customer service is amazing (shout out to Johnny)! The staff are always super kind, polite, accommodating and helpful! I've been coming here for a very long time and the quality/service of Jade Garden has always and continues to remain wonderful. See you soon!

once again the Jade Garden gave excellent service, tasty and hot food thank you

Lovely staff, very friendly. Food was generous in size and very tasty. Definitely be returning for another take away.

first time we have used this restaurant and I have to say, it was very nice and will definitely use them

Brillant service and the food was amazing

Hi i had a delivery last night and didnt realise it was payed for on my paypal account and the delivery boy charged me at the door again cash what happens about this i have used you many times before with not complaints, many thanks Lynn

Haven't been there for years, went tonight and had great service and great food will definitely be back

Food is always lovely and I would definitely recommend.

The food doesn’t taste fresh. Very disappointing

Lovely place will definitely be back

First time ordering from here. Tried 2 or 3 different places before giving Jade Garden a try. Incredible food. Going to dine in one day for sure. If food is that good as a take away I can't wait to experience dining in.

Delivery is quite slow, most of the food tasted fine, but the ribs were awful, didn’t taste fresh, very chewy and grey in colour, won’t be back

I use Jade Garden regularly. Friendly staff and great food always.

Have been coming here for years and wouldn't go anywhere else!

The staff are always friendly, atmosphere is relaxed. Food is always fresh and tasty. Service is quick but you never feel rushed. Love our local Jade garden. Recommend for good food at reasonable prices 😁

Been using these guys for years, great food best in the area. Nice and friendly

Ordered mushrom chop suey and that's exactly what I got.. but £6.20? Dish consisted of just beansprouts and mushrooms.

Really nice food and came on time, thank you

Amazing food and service best Chinese in bexley easily!

We always use Jade Garden for our takeaways, but today we decided to eat in tonight. Food was very quick at arriving and was as good as usual. Lovely staff, very friendly and accommodating. Would highly recommend.

They forgot one dish but when we called they addressed that immediately and delivered 20 mins later, regardless, got to say that the dishes are amazing. Sooooo much tastier than where we normally go. Beef was tender, every dish had a taste. Really impressed.

The best chinese food I’ve had. Fresh and hot and full of flavour. Great friendly service, couldn’t ask for better

Always use JADE Garden for our take aways. Great service, food always delivered hot. They always estimate a time but arrive earlier than stated. Food is great. Have never had a dish we were unhappy with and have tried most on the menu! 😊

Best Chinese takeaway and sit down in a 5 mile radius of us. We have been going there for years and it just seems to get better.

Excellent food and brilliant service

I use jade gardens Chinese for a takeaway. The food is always so fresh and piping hot. Customer service is great too, when ever I call they are always polite and friendly. Never had an order go wrong.

Local Small family ran busines, since 1965. Great food and great value. Friendly staff.

Duck in Szechuan sauce should probably be renamed fat in Szechuan sauce. Almost no duck at all and really not nice. Rice was dry/over cooked too. Beef in black been sauce & squid both good. King prawn roles fine but really quite boring and lacked flavour without the sweet chilly sauce.

Thanks again for great food and great service.

We ordered take away ( one person meal) A2 and A3. The service was good but the food was extremely disappointing. The chili beef tasted like plastic dipped in very sweet red sauce. The chicken katsu curry chicken was overcooked. It was a total waste of money.

Highly recommend the place. Very reasonably priced.

Great food from Jade Garden. All the food was fresh and hot.

Spent over £40 No bottle of coke that’s was supposed to be free we made the order over £40

just fabulous again 5 star cooking food at its best

Food great just arrived 1 hour too early

Not great pancake rolls where all pastry and no filling

Good food which wasn’t greasy. Delivery came for the exact time ordered.

1st time ordering here. Food was great. Fresh and not overwhelmingly salty like 99% of Chinese takeaways in UK. Will definitely order again.

First time using. Quarter duck: loads of cucumber, spring onion and lettuce (?!) But no way was that a quarter duck. Barely a handful of meat and it was very fatty. House special chow mein: very chewy meat and very bland. Delivery was a good time and they did throw in a bag of prawn crackers but sadly I wouldn't use them again.

My name is Freddie and my Daddy takes me here. This is the best Chinese ever! They always talk to me and give me food I like. I want to give you 20 stars! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Best Chinese we have eaten in ages all the food was hot on arrival, really delicious 😊

Chilli beef was old and reheated not freshly prepared. The chow mein was quite greasy too

Food was not nice at all. It was all chewy and had no flavour. Will not be ordering from here again.

Best salt and pepper chicken in the area polite on the phone quick service price was reasonable -Daniel

An hour and a half after the order was made the food arrived, stone cold. It had only been out for delivery maximum 10-15 minutes so it was probably sat getting cold in the restaurant for it to turn up not even lukewarm.

Our absolute favourite place to go with our kids… the whole team are so welcoming and amazing that we never feel anything but relaxed and our kids always love going here! Thanks guys for always providing the best food with the most amazing friendly service. We had a blast again tonight x

Amazing food even on a really busy night. Forgot a dish but quickly sorted it out.

Ordered to wrong adress. I rang the restaurant and they drove to the other address where the just eat delivery man was to then drop it to me. Very helpful workers and amazing food

Food was delivered in about 15 minutes. So fast!! And the box meal for one is a perfect meal yummy

First time ordering tofu in black bean sauce..absolutely delicious, will definitely be ordering again. Highly recommend Hade Garden.

Delivery great. Tasty and hot no issues

The food is exquisite! Would definitely recommend

Nice restaurant, very good food, good service

The food was disgusting greasy and overcooked and hard tried contacting you Saturday and Sunday and couldnt get it to submit

Food tasted good but we found a piece of wire in one of the dishes, which put us off