Costa Coffee in Bexley

Decent enough branch, friendly staff. It has a code entry toilet that someone got stuck in whilst I was there, although that seemed to be down to stupidity rather than a fault 🙂 The branch is quite big and it was easy to find a quiet corner

Enough space for a pram and cosy

I ordered a milkshake and a smoothie on Deliveroo after jaw surgery. There were no straws given with the order. I was asked by Deliveroo to contact the restaurant directly for feedback. I was speaking to an employee on the phone he says it wasn’t me I was counting the money. I asked to speak to the manager. He said I am the manager. No simple apology is crazy. I don’t want you blaming a particular employee, it’s to get the team together so you’re delivering better service. You never know who you’re delivering to or the reasons behind it. This was supposed to be my first meal of the day as the stitches in my mouth have not yet dissolved. I guess not

no ginger bread man with our drinks 😢

Pleasant, safe and a place I like going to

I don't give free toast with large coffee

The staff is disrespectful .👎👎👎 This does not respect all the promotions and the staff is very bad as well and the quality of the coffee is very bad, you say you drink boiled milk not cappuccino. I do not recommend this cafe 👎👎👎👎👎👎

Toilets always out of order happy to take our money but not let us have a pee afterwards!!!!

Delivery service excellent - food wasn’t good - millionaire shortbread had melted as it had been packed with a hot toastie and coffee

I had 2 damaged cups and the coffee dripped out and I lost half of 2 lattes, I have contacted you but you have not got back to me.

Delivered the wrong order - not sure if they were given the wrong order at the store so I'm putting 2 stars instead of 1 - got a strawberry frappe and some pastries instead

Toilets were disgusting. One is not working other completely bocked 🤢

Where do I start, I ordered a Tropical Mango Bubble Frappé with Soya milk No Cream (easy) I got a Mango frappe NO bubble with cows milk and cream 🤔. I won't go in to detail apart from I can't drink cows milk and now I'm 😫 in trouble! The chocolate brownie I ordered NO cream and it came with cream. However the other 2 drinks were great I'm told.

No toilet! Too cold air conditioning! Not very hygienic!

Usual Costa coffee experience however the staff were friendly and welcoming

Driver has dropped my order at some point and spilt both my drinks and still thought it funny to hand me a dripping wet paper bag with 2 empty coffee cups

Brilliantly place for a morning coffee in this area! The service from 2 polish ladies is always outstanding! You really feel welcomed there and appreciated as a customer.

Nice quiet Costa coffee. Always good service and very clean

the order was missing one of the two food items

missing the optional things I paid for I.e marshmallows

Lovely staff, friendly and helpful Clean place to eat and drink, tasty food and drink.

Excellent as always. Great coffee & food

Nice and comfy Pleasant staff, good service Did not have food, reference no stars

The quickest we have had it delivered! And costa is delicious as always!!!!!!

Always a good place to go on a cold day.

Popped in for a takeaway coffee, great service, polite, friendly, listened carefully to my order then repeated it back to me, lovely smiley lady served me

Ordered a latte and a hot chocolate received 2 latte which I don't drink so very disappointed

Best flat white coffee, in my opinion at Costa. Cakes are good if pricey. Prompt service.

I ordered 3 items, 1 was missing. So annoying.

Very happy with how it turned out, can't thank the staff there enough!

I can’t seem to order coffee without it turning up spilt. You need to fix it!

3 of my items didn’t arrive and I was still charged for it

Ice tea was like flavoured water. So weak. And no ice in an iced late. Very poor

My daily coffee stop. Staff are amazing and friendly. They know their regular customers. Plenty of customers needing a little support. I have observed their kindness, and nothing is too much trouble for them

How am I supposed to drink a creamy drink without a straw? Use my hands? Useless

Order was perfect apart from the drinks. Drinks spilled in paper bag, which then split. Result? Two drinks spilled all over my doorstep. Such a shame as quality of products is generally very good.

As usual, I had a lovely coffee. Thank you.

Nice place, friendly staff and good strong coffee

Never a queue, polite, friendly staff, not busy, plenty of seats, they just need to fix the leaky basin in the bathroom.

food came early. Drinks were nice

Didn't give right utensils do drink drinks

A friendly greeting. Great coffee. Great atmosphere. The perfect spot to watch the world go by.

Ordered a coffee frappe and received a frappe. This is not the first time Erith costa has done this. It’s not even the 2nd or 3rd time! Erith mess up the order so often that just eat won’t even refund anymore! Who works in a coffee shop and forgets to put coffee in a coffee🤦🏻‍♀️

They obviously are incapable of putting three items in a bag missing item AGAIN and unable to contact them to resend the item complete waste of time so fed up with being stitched up probably won't even get refund as per usual

Was really nice I think I prefer the this one to the other restaurant

Meet my friends every Friday for coffee and cake have a chat . Staff are very helpful we all have hand problems so staff always carry our trays to our table

Missing a drink and everything was cold thanks to the driver going out of his way to deliver another order first.

Always clean and staff cheerful and helpful.

Lovely staff helpful and friendly.

Order two medium drinks one cup was half filled order was in time

Ordered on Uber a KitKat iced drink and wondered why straw didn't move alot cause these massive blocks of ice I know this isn't how it suppose to be due to week before I went in and got same and the blended it all

Bap was clearly old it was so chewy bread shouldn’t be chewy. Driver didn’t know where he was going delivery time kept going up and up even though they’re 10 mins away.

I went here for an interview with another company I found very chilled relax space to do this although the hot 🍫 was very bland so I didn't enjoy my drink barring that nice place to study also

As good as to be expected; coffee and the tea cake were OK. Butter too hard to spread. The staff were friendly and efficient.

Ordered a caramel coffee frappe no coffee in it tastes like milk and cream disgusting so disappointed

Great place to relax and enjoy my favourite coffee ☕️

Costa is my favourite place to go and it is so good.

A bit disappointed with the food to be honest.

Ordered a medium and large latte, the large latte was half a cup of foam... Unusual for this Costa but unfortunate it happened this time

Lovely place for a catch up and a great hot drink.

Local coffee shop, friendly staff.

All kids off coffee and chocolate half missing. Driver tried to give me a fiver for a 15 order

No muffin which I paid for. Coffee leaked.

Great delivery but lack of effort from Costa. Ordered a cappuccino and it was awful. No froth, no choc sprinkles and half empty.

Fab coffee, food and great meeting place. With WiFi and comfy chairs

Very cosy atmosphere. I use it for work and study purposes on a daily basis as it has a section at the back suited for this purpose. Staff very lovely and professional.

Staff are nice and helpful. Other then that. Same as any other Costa's in layout

Food was hard! Bread was hard and unedible!

Beautiful and tasty coffees. Hardworking and friendly staff. The atmosphere is nice, to stay there to enjoy your coffee is lovely. 5/5 stars.

Gave me a hot maple hazel latte instead of iced, but it was still nice nonetheless :)

This branch of Costa Coffee is simply welcoming. The minute you step in your nostrils is assuaged by the aromatic smell of coffee so divine you simply want to stay in there all day long. The staff were nice, efficient, courteous and willing to spend a few minutes helping us pick out our order. The taste of the frappe I and my partner got was totally worth every dime spent out there. The setting of the cafe is quite warm and welcoming with seats arranged systematically for whether you are a group or alone, you wouldn't feel out of place. A must try for every coffee lover in Erith.

Millionaire Shortbread delivered instead of the Dark Chocolate protein bar

Its s coffee shop doing exactly what it says on the door

Drinks literally half full again!

Polite and friendly staff, clean environment, hot coffee!

Cake was put in with hot food so the inside of the pie case is just liquid now!!

Half of my coffe was in the bag not cup!!

All 3 drinks half empty and Luke warm.

Sorry folks. This particular Costa let the team down by 1. Not having in stock one of the only 2 fruit frappe things they were going on about! 2. Having 1 toilet out of order 3. Not having a clean table where we sat 4. Almost locking me in the toilet with my 9 month old child because the locks were playing up Don't like leaving negative reviews but there's work needed here.

Great value-and product was exactly as it should be-eg cream still on top of coffee-as extra measures had been taken so cream didn’t fall off!.? Thank you xx

Always clean and tidy, they constantly clean all area's.

Well packaged and food is still warm. Thank you for an amazing service

No beans AGAIN 4 drinks ordered.

Like most Costa coffee places the staff are super friendly and run a tight ship so there no wait to get what you need to go or relax in their comfortable surroundings

Another Fantastic Experience...! Thank you 😊

Wide choice looks good well presented

Lovely food which arrived in the time slot given with a lovely driver .... Thank you 😊

Great drinks and food, only issue which isn’t major is the membership point QR codes are sometimes forgotten :)

Great from start to finish with a lovely delivery driver ...! Th Thank you 😊

No points vouchers for 5 drinks

Nice place for coffee but can get busy.

Very good service from pleasant and efficient staff. Usual wide range of foods. A Costa advantage is that we have found one in most places on our travels.

Been going here regularly 2-3 times a week for months as it's my local shop. With literally one exception to all my visits the staff members including the blonde haired manager are completely rude. So a few examples from my last 3 visits: 1. Ordered a Latte and Biscotti, should have got £1.75 change but got £1.25, when I pointed out it was clearly wrong I was told by the manager, 'No, I gave you correct change, check your pockets'. 2. Same order again, was served a Latte with half a cup of froth, I said I didn't order a Cappuccino, can you top it up. The same manager gave me a filthy look, no apology and remade the drink. 3. Today I ordered the same again, got charged £1.80 for a Biscotti which are labelled £1.25, I said they ain't £1.80, to be told that's the price, they are expensive. Been working in retail and hospitality for over 25 years, never met a team like it. Don't deserve 1 Star - Will never visit again 👍

Ordered 4 drinks, one was missing so had to place another order for the missing drink and ended up paying more in delivery and fees than the drink was worth. And never received the leaflets to collect beans from costa app.

Hot chocolate spilt all in bag. One hot chocolate completely gone

No sugar or sweeteners delivered, AGAIN!

These lot NEVER EVER pack sugars or sweeteners when requested. What's the point of having the option when they NEVER bother to deliver them...!

Staff were great, very friendly

In my opinion best coffee and service around

Hi I am not pleased with the drink costa sent me. I asked for cream with my salted caramel Frostino and it wasn't included in the drink. This is not the first time my order has been incomplete. There have been cases where ketchup, straw and sprinkles have not been included in the drink I ordered. Please improve your service or I shall be forced to order elsewhere. Thank you.