Based on 174 opinions finded in 2 websites
Opinions
Jade Garden is the local fish & chips shop just up the road. Nice fries and good haddock. Nothing special, but a very decent place for take-out.
Anco M . 2024-09-16
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I wanted a Saturday night treat so I went to my local chip shop. I was very disappointed. Some of the chips were almost solid in the middle like they hadn't been cooked fully. The sausages were oily and very greasy. The only thing that was nice was the curry sauce. I don't ever complain about things but I had to on this occasion, I was so disappointed. The customer service was rubbish also. I didn't even get a "hello" the man just looked at me until I told him what I wanted. Overall, very disappointing. I will not be returning.
Charleen Baker . 2024-08-17
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amazing food and service, staff kind and helpfull towards me
sammy . 2024-08-06
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Sadly, as always, the fish was overdone. Have mentioned it numerous times but no change;- perhaps it's me, who knows? Prefer Mattishall even though further to go.
Trevor Theobald . 2024-07-30
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Good size cod and chips.not to long to wait. service was good taking that it was at a busy Friday evening
Billy Watts . 2024-06-14
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Would give 0 stars if I could very rude staff,over cooked greasy fishcake that's clearly been cooked more than once,ordered large cod and chips,clearly wasn't a large more like a small,also dripping in grease,very over priced for what we got.
Mary-ann Bales . 2024-06-12
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Lovely fish and chips at reasonable price.
Valerie Baker . 2024-05-18
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Nothing wrong with the fish and chips, but some manners from the male behind the counter wouldn’t go amiss. Just grunts. Must do better.
Paul Moroz . 2024-04-16
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Good fish and chips. A senior portion is great for kids.
Andy Crumpton . 2024-03-16
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Best place for fish and chips in Dereham. Great food, friendly and polite service x
Helen Wilcock . 2024-03-13
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Banging fish and chips as always
Rosie . 2024-02-16
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Lovely Fish n Chips Will be visiting again 👍😋
Richard Banham . 2023-11-29
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£10 cash and card minimum. And staff refused to accept my order for £8.60 until I didn’t more
iWGHD . 2023-11-17
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Good fish and chips always nice and fresh.
Desmond Askew . 2023-11-04
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Lovely fish and chips. No change, still good.
Roger Peek . 2023-11-03
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Prices seem to be going up, and portions are definitely getting smaller. A large chips is barely enough for one person now.
Dan Hodder . 2023-09-26
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One of the best cooked pieces of cod I've tasted, at quite a reasonable price. Chips were nice; size of the portion on the small side, but most places give way too much anyway. The curry sauce is very good, too. Will definitely be returning!
Lewis . 2023-09-13
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Brilliant fish and chip shop, well organised and quick service Many Thanks Steve
Steven De George . 2023-08-25
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They were rude to us and it felt like they were laughing at us. If I could give them minus ratings I would. The fish was ok and battered sosage was alright except that they did not have jumbo size did not offer salt and vinegar and chips are dry.
ominous demon . 2023-08-24
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I bought small haddock and chips and my god if i had had the time i would have certainly took it back.the fish was so dry, over cooked, a slither if fish in it, you get more in a fish finger.the batter was rock hard and too crispy I had to bin it.chips were pale and soggy.DISGUSTING! I WOULD LIKE A REFUND SENDING VIA BANK TRANSFER PLEASE.£5.20 FOR THE FISH AT LEAST.heres my email so you can get in touch.19th aug 23. tompkinsgail012@gmail.com
Gail T . 2023-08-20
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I am surprised they don’t do jumbo sausage or gravy. Thought they were staples of any chip shop. Portion size is small and priced high in my opinion.
Russ Bulmer . 2023-07-07
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Best chippy in Dereham only gave 4 stars for atmosphere as queuing for your fish an chips your not gonna get a lot of atmosphere in that 😁
Steve Sale . 2023-06-21
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Popped in on the way home from a day out. Very nice cod and chips and reasonable price.
Lee . 2023-06-03
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Been a few times to have fish and chips The portion sizes are not as big as other places But the food is gd
Lorri Sayer . 2023-04-10
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Always great food, shame there is a £10 minimum on card spend though
Chris Nobbs . 2023-02-28
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My favourite fish and chip shop out of all the fish and chip shops I've ever been to. Chips are good and the batter is a light batter not a thick batter. Superb 🐟 and 🍟
Dan White . 2023-01-30
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Quick stop for fish and chips after work late Friday night...just lovely.
Vivienne Jones . 2022-11-25
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Always buy fish and chips from here. Good quality. Efficient service. Best in the local area.
Lynn Matheson . 2022-09-12
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A little pricey but lovely food
Mike Kent . 2022-07-05
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Minimum spend on card is 10 pound and chips not great
Darren Ashton . 2022-06-03
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Lovely fish and chips well worth going there.
Barbara ann Gallier . 2022-04-30
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Superb fish and chips, lovely clean shop and friendly owners. Very happy to have this shop in my local neighborhood.
Mark Warren . 2022-04-21
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Very good portion size and good food
Jennifer Paris . 2022-01-23
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Recently moved to the area. Our previous local chippy was excellent and while Jade Garden isn't quite as good its definitely close. Best of the local chip shops that we have tried. Really good service too.
Clive Kindred . 2022-01-22
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Been using Jade Garden for 6 years, every Friday. Never a problem.
Peter Collis . 2021-12-22
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We had rock and cod with chips. Both were lovely and tender, not at all greasy and with a good portion of chips.
Jennie Smith (JasieS) . 2021-12-04
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Best fish and chips in Dereham.
tom sayers . 2021-11-24
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Food was as good as always!! Excellent....BUT parking very poor and we ordered early and went to collect...not ready just stood and queued with everyone else!!🙄
Paul Hemmant . 2021-11-22
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Felt welcomed the food was perfectly cooked and was prompt. Good portions and a Covid friendly payment arrangement. Chinese are great people!
Trevor George . 2021-11-19
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If you're getting it from here you know, if not que some where else...best chippy around.
BB Bob (CC) . 2021-10-25
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Freshly cooked & reasonably priced. You may have to wait at busy times but thats because it's worth it.
stephen greentree . 2021-07-31
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Always very nice and friendly staff. Would recommend.
Laurene Henderson . 2021-06-28
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Friendly people, great quality and definitely the best fish and chips in town by far.
Luis Araujo . 2021-06-11
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1st meal from this shop. Chips were great, fish was nicely cooked, but batter was a little under cooked. Overall a nice plate of food, well worth a visit..
Tony Edwards . 2021-04-22
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Fish is good but portion size is smaller than other chip shops in the area there large is about the normal elsewhere, chips can be a bit soggy and pale
Voyager803073 . 2021-01-27
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Their fish n chips were delicious, whole family agreed. They were the only place open till 9pm but would go back as everything was cooked fresh while I waited and cooked to perfection.
judith oulare . 2021-01-14
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I have used this place a few times in the past and every other time it has been ok. This time was completely different, which is a shame. The chips were soggy and lukewarm. I also didn't realise I had ordered a childrens portion as that's what I seem to have received, I've seen more chips on a bus windscreen. The fish was by far the single worst part of this experience... I've never seen so much grease on a portion of fish and chips in all my life, the grease had almost soaked through all the layers of paper and was ripping and dripping all over the place. The fish had clearly just had a quick dunk in the fryer as the batter was half cooked and soggy, the actual meat was chewy and tasted off and to top it all off my mum found a worm in her portion of fish. Apparently they are safe to eat as long as the fish is thoroughly cooked but I wasn't exactly brimming with confidence. As a result our £15 dinner of fish and chips ended up with us actually eating about 10 chips each and throwing 2 large cod in the bin. By far the worst fish and chips I have ever had in my life
Andy . 2021-01-13
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We do have some rubbish fish & chip shops in Dereham but this one is excellent. I know a great number of people that drive past the poor shops to get to this one, as we do. I have NEVER over many years heard of any one getting poor food or service. I can only assume that the poor reviews on this site were fraudulently submitted by jealous competitors who come no where near to the quality of this shop. They cannot be genuine reviews If this shop is closed we would never go to any of the others.
BigAlDublin . 2021-01-06
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The best fish shop in Dereham, no question.
Ben Hammy . 2020-12-27
MORE AT Google
Good portions and very tasty. A mixture of ready cooked and cook to order.
Tony Abigail . 2020-10-14
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Thought as a treat, lunchtime fish and chips. As usual kind, lovely owners, and the food was exceptional as always! Light tasty batter, soft flakey fish, lovely chips. Can’t ever fault this place, my son and daughter also love it! Best curry sauce also. Best fish and chips in Dereham, never fatty, fresh oil.
EnglandNorfolk . 2020-10-10
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Absolutely superb haddock. Superb. Great chips. 10 out of 10.
Nigel Bane . 2020-09-17
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Absolutely fantastic Fish & Chips. I am sure you won't get better.
Sandra Osborn . 2020-09-13
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We recently went twice to this place. The second time was to give them a fair shot at getting it right. Both times they failed badly. Fish solid and chips soggy and white. Even 7 minutes in an air fryer made no difference. The service is really bad. They should go to Hunstanton and see how they do it. They will learn. I will never go there again. It is just as if they don’t want to be there. Well that makes two of us. Review awful.
Adkani . 2020-09-07
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For fish and chips, great, can be hit and miss sometimes but overall good food, Only thing I would say is that they should have some one just on the phone taking orders....
Rob Tomaselli . 2020-08-28
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The Fish here is always lovely. Batter is crispy and the fish is tender and lovely. The chips however let down the whole meal. They’re often soggy with no crisp. And the staff are very neutral and don’t understand ‘service with a smile’.
samb230898 . 2020-07-16
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This could be a really nice chip shop. However when you walk in you will be greeted by a miserable man, no smile. No offer would you like open or wrapped. Just wrap them up. So I purposely unwrapped them to put some salt and vinegar on since wasn't offered that either. Chips were bland even with salt. Fish cake revolting. A chicken burger literally in dried up bun, no mayo, no butter, no salad. I would be ashamed to present something so revolting to a customer if it was my chip shop. I have no sympathy for places likes these if they go under. So much you could do to improve, customer service. Clean your venetian blinds and SMILE and be happy to your customers that would go a long way. Wasted £8.50.
BonnieW1986 . 2020-03-06
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First I would like to apologies for the inconvenience we caused by coming to your chip shop. The guy serving us was so grumpy and rude! We couldn’t believe it. The service was the worst I’ve experienced for sometime and speaking to others it’s the norm, didn’t realise this, I know now. I thought at least the food would be nice. It was disgusting. My chicken burger was honestly the worst I’ve ever had a dreadfully tasting chicken burger in a dry bun with no butter, no sauce or lettuce. You should be ashamed!
D W . 2020-03-06
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First I would like to apologies for the inconvenience we caused by coming to your chip shop. The guy serving us was so grumpy and rude! We couldn’t believe it. The service was the worst I’ve experienced for sometime and speaking to others it’s the norm, didn’t realise this, I know now. I thought at least the food would be nice. It was disgusting. My chicken burger was honestly the worst I’ve ever had a dreadfully tasting chicken burger in a dry bun with no butter, no sauce or lettuce. You should be ashamed!
dalewordley . 2020-03-06
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Jade garden definitely offers the best fish and chips in town! The chips are of a totally different standard compared to others in the town and the portions are quite large. I usually have a battered sausage with my chips and this is delicious! I cant comment on their fish because ive never had it. The price point is just right and food is served quite promptly.
114kerrye . 2020-02-18
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Best in Dereham in my opinion x
Michele Evans . 2020-01-25
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Food was good, bit stingey on the chips but nice food. The issue was the customer service, we stood there for what seemed like an eternity whilst the guy on the counter wrapped chips and served people that were waiting for their orders, then finally he loves OKed up and made eye contact and took our order, not so good customer service. Not going to hurry back
Big Jim G . 2019-11-30
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Best fish and chips in Dereham 🐧
Ian Frisby . 2019-11-16
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Under cooked chips!!! Appauling portion sizes
Pete palermo . 2019-11-05
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good Chinese and friendly staff
Gary Draper . 2019-10-27
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We have been using this business for about six months. The fish is always cooked perfect, with just the right amount of batter. Also, their curry sauce is to die for! Highly recommend
Graham Blythe . 2019-07-29
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Great fish and chips to be found here. Always cooked to perfection. The fish is perfect, beautiful light batter, well cooked, no bones and very tasty. Staff are helpful, pleasant and efficient. Food is always fresh and not left standing for too long, that can sometimes mean a slight wait for fish but it's well worth it and plenty of space for a sit down whilst your meal is being cooked. I rarely go anywhere else now.
Kim T . 2019-05-03
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Very lovely food. But need to ask for well done chips or they are served up crunchy
Cat Tuckwell . 2019-04-21
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Good food fast service, take away only
greg bell . 2019-02-09
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Best fish and chips in dereham.
James Lewis . 2019-02-09
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My 12 year old son went in tonight to order fish and chips for my birthday. As usual kind, lovely owners but the food exceptional as always! Light tasty batter, soft flakey fish, lovely chips. Can’t ever fault this place, thank you for fitting us in at 8.50-made my birthday!
EnglandNorfolk . 2018-09-24
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Honestly think this is the best place to get fish and chips around Dereham. The food isn't too greasy unlike other places so I really enjoy it.
Hannah May . 2018-09-22
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Lovely fish and chips best in dereham
Robert Bowhay . 2018-08-18
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Lovely fish and chips and curry sauce best chippie in town
Tracey Steward . 2018-07-20
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Always spot on NEVER had a bad one
Bob Smith . 2018-07-07
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Best fish and chips in Dereham. In fact it's one of the best chippys around. The fish is always cooked to perfection, and they never have it hanging about in the cabinet for long. Usually they cook it fresh to order which can result in a bit of a wait but it's definitely worth it.
KimSned . 2018-06-30
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I like this place as two in one Chinese and fish and chips. Give my family choice on what to have. Food is always fresh at hot. Portions are good. Quantity is there. Staff are very friendly. Seating/waiting area can get busy but just shows there well liked
Aaron . 2018-06-13
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Excellent chips, but portions could do with being a bit bigger.
Robert Jones . 2018-05-29
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Great fish and chips just not the cheapest
steven marsh . 2018-05-07
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Spam fritter and chips, what more do you want?
John Mcdonnell . 2018-05-05
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Picked up meal of fish & chips for family. Good standard and exellent value. Would recommend a visit when in area.
Rovertnoslen . 2018-04-29
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You get very good fish&chips there not to miss
Richard Skipper . 2017-11-16
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Is a good food pit stop. Not fantastic fish but chips are very good. Friendly staff and good menu selection but is a shame they don't do Chinese any more
Decorum Dean (Engineer) . 2017-07-27
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Really rude! Bad customer service
Dana Wurr . 2017-07-08
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Drove past wondering what to have for tea called in to see what they had ready cod and chips please bit greasy
Brian B . 2017-06-05
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Again, this is our local fish and chip shop which we visit on a regular basis. The fish is sometimes cooked to order (especially plaice), but the batter is crisp and tasty. Recommended.
Elephantmummy . 2017-03-20
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Really good fish and chips, used to be a great Chinese....... For some reason the Chinese is no longer.........shame
Paul C . 2017-03-16
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Después de leer algunas de las críticas recientes y no haber utilizado la Jade Garden durante algún tiempo, estábamos un poco preocupados acerca de comprar de ellos. Sin embargo, resultó el pescado y las patatas fritas eran excelentes y el servicio eficiente y amable. Es una pena que hayan cesado a producir su comida china.
daviddruid . 2016-12-22
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The best thing about this place was the Chinese food and they have stopped it. We were regular customers and now all it does it mediocre fish and chips. I have to say we are disapointed
G_Doors . 2016-09-08
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Hemos sido clientes habituales durante 8 años. Siempre hemos dicho que este es el mejor pescado y patatas fritas en Dereham. Los viernes todos obreros trabajando en nuestro sitio tienen pescado y patatas o China desde aquí. Ya que he dejado de comida china el nivel general de la comida es REALMENTE mala. Acabamos de pasar más de 30 libras por pescado y patatas fritas, las patatas fritas eran incomibles y han tirado de pescado no mucho mejor, no volveremos
lesleya396 . 2016-08-26
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Pescado y patatas fritas de la Jade Garden es la mejor en Dereham. Piezas de pescado, generosa empanada crujiente, y patatas fritas deliciosas finas para una abundante cena. El personal es amable y eficiente, los precios son muy razonables, y el producto es estable. Siempre tengo ganas de pescado y patatas fritas de la Jade Garden cuando visite Dereham!
Geographic_educator . 2016-08-02
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Best fish and chips in Dereham always cooked to perfection and good portions for the price. Only thing than can be annoying is it only has a small carpark but that can't be helped
Laura G . 2016-05-26
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Love the service, staff and food at this place. Best fish and chips in Dereham. A must for a Friday night or anytime. Lovely fish..x
EnglandNorfolk . 2016-01-10
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Probamos allí pescado y patatas fritas, mientras que son una comida para llevar chino , hacen un buen pescado y patatas fritas, mejor que la mayoría
bruce w . 2015-12-22
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Terrible Meal - the chips were cold and the fish soggy. This was the second and final chance. We used to go regularly but never again!!!!!!
Goose-on-the-loose3 . 2015-08-25
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We've used the Jade Garden ever since moving to Dereham 4 years ago and found it to be the best consistently for fish and chips and Chinese. Parking can sometimes be difficult outside as there's no markings in the car park so less considerate users tend to abandon their cars in the middle of the car park! Foods good though, especially the chinese menu, certainly the best we've tried in Dereham.
Steve R . 2015-08-15
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Best fish and chips in Norfolk! Reasonable prices and if you phone ahead, you will get a truly hot, fresh meal. Also, as it is a chineses takeaway essentially, I would also say their takeaway many takes a lot of beating. Highly recommended.
Ron S . 2015-07-01
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Being an ex chippie owner I thought the standard of their chips and attention to detail regarding the end product not good enough Would certainly never return
186342Paul . 2015-06-22
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Been using this place for years because they do the best fish & chips in Dereham. Better prices than the competition and I swear their fish is bigger and well cooked in a nice crispy batter.Tried a Chinese takeaway recently and had a real pleasant surprise, it was superb !The staff are always friendly, fast and efficient.Small car park on a busy road so parking can be an issue but its worth making the effort.
Ronny48 . 2015-05-25
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Omg love this place they are fantastic!!!!
Soph Scuz . 2013-05-06
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Food was so slow to arrive (we waited an hour at 5.45pm on a Saturday) and then wasn't great.... Pleasant staff.
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