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3.7

Based on 103 opinions finded in 2 websites

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Nº 962 in 1330 in Cheshire West and Chester

Nº 31 of 53 Chinese in Cheshire West and Chester

CUSTOMERS TALK ABOUT DISHES WITH..chickenfish
Score

comment_iconOpinions

Great local Chinese takeaway. The food is very well priced and excellent quality, with service also being 10/10.

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Cameron Mitchell . 2024-09-12

MORE AT Google

Average at best unfortunately , the crispy beef dishes we had were fried in the same oil they use to fry the fish in and the taste was overpowering the flavor of the meat . First time and sorry to say the last time we will be ordering from here .

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Chris Lyon . 2024-07-28

MORE AT Google

This is a takeaway. Always happy and good service. Food ok for a takeaway does fish and chips as well. Leaving review as no menu readable on line.

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The Edge . 2024-07-08

MORE AT Google

Fantastic Mains and lovely Spring rolls... 👌

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Shashi Ishara . 2024-06-14

MORE AT Google

Very nice food I am over moon with service good for munchies

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Lucas Perkins . 2024-04-20

MORE AT Google

The people working there are lovely and the food is exceptional

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Jack Foulkes . 2024-03-16

MORE AT Google

Too slow they have only 2 that work there no delivery's and they never answer the phone because they don't have the staff the food that's not very good

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Jet18943991172 . 2024-03-01

MORE AT TripAdvisor

superb fish and chips the fish was excellent and the portions large. Keep up the standard you deserve it.

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David w . 2023-12-17

MORE AT TripAdvisor

Special fried rice was okay but the chip were really bad, like bullets. Looked as if they’d been cooked a few times and microwaved for good measure.

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keith minshull . 2023-09-30

MORE AT Google

Always love jade's, unbelievable Chinese everytime

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James Lapping . 2023-05-01

MORE AT Google

Terrible food and the slowest service I've ever witnessed. If this place had any competition, it would fold in a week.

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John H . 2023-04-14

MORE AT TripAdvisor

Food is nice and good value BUT they rarely answer the phone and will just hang up on you. I've been calling for an hour and they keep hanging up. Surely it makes more sense to answer and keep the customer rather than ignore them. We spend 20-25 quid a week, so they've just lost themselves over a grand in business per year.

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Darren Wilkinson . 2022-10-26

MORE AT Google

Long wait time, staff seem scrambled, chips were horrible, looked like they had been cooked and recooked, very burnt, not nice at all. At least the sausage was okay.

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Sarah Harper . 2022-07-27

MORE AT Google

Thought we would try and see if it's inproved from the last meal we had from here, it was worse than ever, cold, rock hard, tasteless even dog didn't want it, staff rude, slow service, that's the last time I waste my money here, I'm really surprised there still in buissness 🤔

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Jayne Mort . 2022-05-21

MORE AT Google

Not bad of you are prepared to wait about an hour .an if you do a phone order they sometimes don't answer.. happened a few times to me .when it does I use helsbys wok and they deliver ..think of the money jade must be losing out on .bet iam not the only one this happens to ..

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nigel croft . 2022-02-27

MORE AT Google

So disappointed we have been going for years but has gone downhill, past few orders have all had things missing, this time my whole Chinese was missing by the time we realised we were at home 25 minutes away so couldn't go back, the phone is off the hook and has been for days so couldn't even phone them to deal with the problems so wasted £6 and had no dinner, extremely sad and won't be going again

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Emma Louise Cook . 2022-01-15

MORE AT Google

Good Chinese meals bit of a wait time but only got two members of staff at the moment so to be expected would go there again

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Tony Abram . 2021-12-14

MORE AT Google

The place is a little shabby and the fish is not particularly nice. I hear the Chinese food is good but I have not tried it myself.

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darrel highcock . 2021-12-13

MORE AT Google

One of the best chippies we've ever had takeaway from (and we've tried a few, in fact I used to work in one). The food is to delicious. We especially like the Crispy Shredded Chilli Chicken. They've been amazing throughout Covid-19 sticking rigorously to the guidelines, going above and beyond to keep staff and customers safe.

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Jon Stanway . 2021-12-08

MORE AT Google

The King Prawn Cashew Nut is really nice, infact I have had a few different meals from Jade's and I've never had a bad meal. The staff are really nice and they work super hard to make sure that everything is in order. I will be visiting every week. Thank You 😊

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gretta . 2021-10-29

MORE AT TripAdvisor

Great tasting Chinese food wouldn't go anywhere else 👍

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Ian Worthington . 2021-08-29

MORE AT Google

Totally gone down hill since taken over. The young Chinese girl that serves, regularly has a bad attitude. Tonight I was ignored for the first five minutes of entering, and then rudely told that my meal “ Would be thirty minutes “ Not acceptable, and I won’t be returning anymore. They make you feel like they’re doing YOU the favour by serving you. Absolutely awful.

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Mr J . 2021-08-12

MORE AT TripAdvisor

Never had a bad meal from here since it has been taken over. Staff are friendly and food is lovely, highly recommended.

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Melanie Fellows . 2021-07-31

MORE AT Google

Great food, go out of their way to make the dish as you want it. Lovely friendly staff, can not recommend enough.

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alan verdu . 2021-02-01

MORE AT Google

Very aggressive attitude from the owners daughter, food average at best

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Keith Jones . 2021-01-15

MORE AT Google

Good portions but expensive prawn crackers

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Helen Fentem . 2020-12-04

MORE AT Google

We have had two delicious meals from Jade tonight. The food is excellent. The service is excellent The staff are the best. Thank you.

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garybA3884JK . 2020-10-31

MORE AT TripAdvisor

Terrible food, Terrible place wouldn’t recommend trying Jade’s Chinese Takeaway, they got confused with my order, it says 3 stars on hygiene but it looked filthy and unhygienic definitely not 3 stars. However staff were friendly and also I would recommend SeaWays in Helsby instead of Jade’s because SeaWays is not run by delinquents. Not impressed with my visit to jade’s that’s why I placed a one star rating, all the details I mentioned should be rethought and taken into immediate affect and personal I to leave a good review.

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Tyler incorporated . 2020-07-31

MORE AT Google

Placed big order for several meals, they turn them around in quick time great food

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Jon Jenkins . 2020-07-23

MORE AT Google

Been using this chip shop for over fifteen years. Service and food was always great. It was taken over couple of years ago, and the service has dramatically gone down hill. It’s always closed with “ No Staff “ sign on the door. Waiting times have gone through the roof. Food still very good, especially their fish. Need to sort their staff problem out, especially with order in Apps now available. A lot of competition Jade.

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Bertie40401 . 2020-04-24

MORE AT TripAdvisor

Love this place very good food and extremely friendly staff.

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Ian “charmedphoenix” Robinson . 2020-01-10

MORE AT Google

Once the new owners settled in they transformed this place. Glad I no longer need to go to helsby for my chippy needs 👍

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Sam Pad . 2020-01-03

MORE AT Google

phoned order in, they gave a pick up time, food was hot and enjoyable the shop was clean , friendly service very satisfied

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hilda6 . 2019-12-31

MORE AT TripAdvisor

The woman turned up at our home and had a go at us for ordering food to be delivered because they were over 45mins late saying we should just go in... Defeats the object of home delivery, nice food poor people skills

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Jamie Richards . 2019-10-04

MORE AT Google

Great food, lovely staff,always go beyond to make sure your happy, delivery available with great value

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Jodie P . 2019-09-06

MORE AT TripAdvisor

Great food and service, can be very busy but just shows the quality and demand

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Andy Wilkie . 2019-08-10

MORE AT Google

nicest staff, nicest chow mein, best customer service....... a definate 10 out of 10 from me i have never had a bad visit here.

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Gina R . 2019-07-13

MORE AT TripAdvisor

Much better curry than previous owners had. Enjoying the food many thanks.

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Barbara Sweeney . 2019-04-11

MORE AT Google

New owners and meals have improved, have had many takeaways over the last few weeks and have recommended to many friends in the village

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N1468RZhelend . 2019-03-03

MORE AT TripAdvisor

Had Fish and Chips, Curry Sauce, Salt and Pepper Chicken last night & it was fabulous 👍😋 NEW MANAGEMENT took over about 3months ago, very nice and friendly staff, great food, so any bad reviews must be the pervious owners.

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Quan . 2019-03-01

MORE AT Google

NEW MANAGEMENT, the food was fantastic, the staff was very helpful & friendly, if you fancy a nice take away give it a try 😋 🍲 🥘 🍱

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KLKLThompson . 2019-02-28

MORE AT TripAdvisor

Owner's are lovely. No qualms about that. When I heard we had New owners I was jumping up and down with joy. Not that the old ones were not nice because they were lovely too but just couldn't not cook. Meals were awful. Chippy always empty. Shame. Now new owners and queues which is a good sign. However my chicken in garlic and honey was not really very nice and I ain't a fussy eater. Chicken tasted just OK and I live pineapple but not that much. Loads of the stuff. A bit disappointed for my first meal. May try a 2nd and get something different but not impressed at the minute.

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Mystine28 . 2019-02-13

MORE AT TripAdvisor

Great hot food delivery was very efficient and people are very friendly not had a bad meal from here since I started using them over 2 yers ago. Smashing!!

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Anthony Walton . 2018-12-27

MORE AT Google

We had a meal delivered tonight and it was gorgeous! The ribs were juicy and the sauce thick. Plenty of meat in the special chow mein and fresh chips. We will definitely be going back again

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Philippa Allen . 2018-12-08

MORE AT Google

The best in our area for takeaway

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Eddie Dodd . 2018-11-17

MORE AT Google

Owner on my occasion has tried to charge me more than the cost of what im buying. When confronted she makes up on the spot that she can charge extra. Very sneaky. Wont go there again.

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Rochelle Araujo . 2018-09-06

MORE AT Google

Ordered a takeaway over the phone which was quickly delivered. Generous portions with a couple of freebies added to our order. Recommended

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ch00chter . 2018-05-06

MORE AT TripAdvisor

Staff polite,but most of food tastes warmed up,ordered sausage and chips staff member took some scoops of chips out and reheated them in the fryer and did the same with sausages,saw pieces of uncooked chicken in a tray on the floor in the kitchen area.Would not buy anything from this shop again very poor hygiene.shame .

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795trisha . 2018-04-16

MORE AT TripAdvisor

Quite possibly the worst Chicken chow mein I have ever tasted. Slimy chicken, over cooked noodles. Chips were OK.....

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Dave Cherry . 2018-02-25

MORE AT Google

Biggest portions of chips you will find anywhere and at very good price. Friendly staff too. Very tasty chips at an excellent price!

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Mark O . 2018-01-07

MORE AT TripAdvisor

The Chinese food itself never really tastes any different and is always decent. The chips though can be very hit and miss. Seems to have up its game lately to be fair.

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K9794INsamp . 2017-12-27

MORE AT TripAdvisor

Always enjoy the food, delivered promptly and with a smile, friendly staff, we are moving away soon and will miss this place!! Thank you Jade Fish & Chips!! :-)

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Faye Holley . 2017-07-26

MORE AT Google

Potato scallops dried up been in hot cubbard to long Fish over cooked .like rubber . Chips reheated and old horrible. Staff not dressed properly and old scruffy grease splashed tshirts.

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peter finlay . 2017-05-20

MORE AT Google

Good food, good menu choice, reasonably priced, friendly staff

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Andrew Gaskell . 2017-05-17

MORE AT Google

Rude staff average food but the only take away for 2 miles

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Neil Flowers . 2017-04-19

MORE AT Google

Cheap and close to work Best shredded chicken in chilli I've ever had Salt and pepper chips are brilliant too They don't deliver (to my knowledge) but worth the drive

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Craig Sadler . 2017-02-18

MORE AT Google

Yukk! Won't be eating here again

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Leila Kane . 2016-12-06

MORE AT Google

Chips awful spanish omelette had a funny taste to it, fish cake greasy, fish at times ok but overall not very good.

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Barbara Van Hoek . 2014-04-25

MORE AT Google

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