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3.9

Based on 396 opinions finded in 2 websites

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Nº 253 in 358 in Waverley

Nº 48 of 78 British in Waverley

CUSTOMERS TALK ABOUT DISHES WITH..saladcoffeecookedeggsfondueporkpaytacostapas

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Excellent Christmas work lunch Well done Zaura

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Tim Elliott . 2024-12-05

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Absolutely wonderful dinner experience and service from Zahra and Sadie.

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Alex Dawes . 2024-12-05

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Just exceptional, Zahar managed a room of 32 as if it was a standard service. People’s request were met with speed and she didn’t drop the ball once. A credit to the organisation, I highly recommend her for promotion. Love, Tom

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Tom Barriball . 2024-12-05

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Zahar is amazing. And made us all feel welcome

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Joshua Tarrant . 2024-12-05

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Zara was fab. Excellent customer service - dealing with our very large group

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dennis baber . 2024-12-05

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Zahra and Sadie where great servers. Food was excellent.

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Rob McGill . 2024-12-05

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Amazing food and service, thank you!

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R Hall . 2024-12-05

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The experience at the Jack as Alice was outstanding. The service was exemplary, Zahra, was a great host and her professionalism shone through. She was always there to ensure the group had everything that we needed in a timely manner. Thank you Zahra, I will definitely revisit in the future.

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Arran Pepper . 2024-12-05

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Great restaurant right in the heart of town. Out waitress Zaura was superb. She must receive an immediate pay rise and be promoted immediately.

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Mike “Pom de Terre” Pommers . 2024-12-05

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Zahra was absolutely amazing, She had such a beautiful personality to her with the most lovely care to customer service & satisfaction. I had the very best time here with Zahra because she made me and my friends so welcome and made sure our food was to the top standard. I didn’t want to go home!

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Jeff Bison . 2024-12-05

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They hosted a good Christmas lunch.

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Tristan . 2024-12-05

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A cosy spot for a nice breakfast. Well looked after by Zahra. Thank you.

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Lexi Botting . 2024-12-04

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Zahra was lovely ! Very professional, efficient, polite , couldn't have been more attentive amd helpful. Lovely breakfast as well.

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Ross Beale . 2024-12-04

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Fantastic lunch with great service from Zahra!

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Lizzie Foulds . 2024-12-04

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This is the second brunch my friend and I have had here in the last couple of months. We’ve very much enjoyed both - good food and atmosphere, and friendly staff.

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Annabel Todd . 2024-12-03

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A very welcoming venue in the middle of Farnham well worth a visit. I was only there briefly for coffee and a snack and I will definitely be back. Thank you so much to Sadie and Becca for making me so welcome.

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Richard Jackson . 2024-12-02

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Great place for a Sunday brunch. Our server Ana was so lovely and welcoming, definitely coming back!

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Hannah Mowbray . 2024-12-01

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Lovely and cosy, very festive inside. Great service from Sadie - recommend the coffee and walnut cake!

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Joanne Pagan . 2024-12-01

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Fantastic service and food!! 10/10 served by Sadie

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Emily May . 2024-12-01

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Popped in after Christmas shopping. Spencer was fabulous ! We had a two year old with us and he was do helpful. Service top notch unlike Scotland whete I'm from. Thank you a lovely afternoon

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Rach Dann . 2024-11-30

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Served by Spencer and was a lovely evening for our anniversary

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Amy Allen . 2024-11-30

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Our server was not really with it, we ordered started and mains but it all came out together so everything got cold quite quickly. It did t really start well when we asked for a glass of Prosecco and she said what size is that? Food was fine just service wasn’t great

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Jenny Tye . 2024-11-28

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Good location for the evening. Large and very tasty menu, also lots of wine and various craft beers to choose from. The menu is also perfect for sharing with people. Warm Camembert with bread was delicious. Special thanks to Zoe, Ella and Echo for the great service and relaxed evening. You feel welcome here as if you were at home. 🫶🇩🇪 If it would be possible i would visit you regularly.

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Alexander . 2024-11-27

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Ella was a great. So attentive fabulous service

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John Warren . 2024-11-26

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We had a nice family dinner at Jack and Alice tonight for Taco Tuesday! With some delicious margaritas as well. Zoe and Arthur were great throughout the evening, making sure that we had all we needed to enjoy the meal. The only thing was that the kitchen seemed a bit out of synch as our tacos came out a little cold a few times. All in all, we enjoyed it and we'll be sure to come back another time.

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Justin Weik . 2024-11-26

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What a wonderful restaurant with super food, excellent choice, well presented and cooked to perfection. The service was amazing and thank you to Ella who was simply the best.

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Maison de La Gare Vezac . 2024-11-26

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Ella was so lovely, really helpful and knowledgeable. Food was lovely and everything was served quickly and to a high standard Thank you

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vicki darbon . 2024-11-26

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Delish food as always Brilliant service from Zahra & Eris

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Donna Parsons . 2024-11-25

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First time going for breakfast the food was amazing. Staff were lovely and also met the Manager/Owner Craig who also had a chat. Evening menu also looks great so can't wait to go back and give that a try.

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Amanda Howard . 2024-11-24

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We had a fabulous evening, the cocktails were exceptionally tasty and freshly made. The staff were very sweet, attentive and friendly. The Fondue was exceptional. I would highly recommend. Looking forward to going again.

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Frankie Mannion . 2024-11-09

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Wow! Visited this place for the first time last night and I was utterly blown away. The food, the service, the ambience…..all 10/10! Cannot wait to go back….would highly recommend!

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Jamie Gunn . 2024-11-09

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I have eaten here numerous time over the past few weeks and every time the service is amazing the staff are knowledgeable, very warm and friendly and nothing is too much trouble. The food is delicious freshly made and well presented. I particularly like the tapas sized dishes which are creative fresh and delicious. We were lucky enough to enjoy the fondue last night it was a wow from all of us. The items that were presented to dip were fresh and delicious and well cooked particularly the sirloin steak and pork belly and not forgetting the roast potato’s to dip in the beef and red wine gravy. We have booked to come back tonight with even more friends this is definitely my go to restaurant in Farnham .

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Matt Henwood-Wardle . 2024-11-09

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Lovely lunch and service really enjoyed our visit.

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Jerry Mosley . 2024-11-05

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We have been here a few times now for brunch and lunch. The food is good and the place is lovely as there’s limited options in Farnham, but the service isn’t the best. They’re clearly trying hard and maybe it’s just teething issues, but it’s very slow and we’ve often had to ask for cutlery, pester them to order drinks or how much longer our food would be. Everyone is perfectly friendly but it’s very slow.

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K Brown . 2024-10-29

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Great food, wonderful smiling and very helpful staff all in a very cosy setting. What's not to love 😊

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Steve Hope . 2024-10-26

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Terrible meal last night. Started so well, beef nachos were amazing. The rest of the food then turned up late. The calamari we ordered was cold and when we pointed this out it was taken back and re-fried rather than a new portion brought out. Terrible food hygiene and service. For example, the tuna skewers were a poor potion for £12 ( 2 skewers with 3 very small pieces on a skewer). Lovely setting was let down by being cold where we sat. Shame, promising start let down by the rest! Let’s hope it gets better….

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Paul Dove . 2024-10-13

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Four of us went for breakfast this morning..we had full English snd vegetarian..when they arrived they were all barely warm, verging on cold..not once did the staff come over to ask if our food was OK.. we had limited time so ate what we could as no time to wait for a replacement..we were given a measly 20% discount, on hindsight we should have just sent it back immediately. We won't be returning in future..staff need to be more attentive, seemed to be congregating around the service area rather than taking note of their customers..

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Gillian Cater . 2024-10-13

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I have only ever been here for drinks, today the welcome was good and table found swiftly. Servers were all exceptally polite but service was poor overall. Drinks took ages to arrive, saw cocktail maker/bartender unloading dishwasher instead of making our drinks 10mins after we had ordered drinks. Surely those jobs are to be done when patrons are not waiting. Also at the end of our time there we had to go and ask at the bar for our bill, wait staff were ignoring tables. Second round, the bar tender noticed us trying to get the attention of the wait staff as they were too busy having a nice chat/ catch-up. Seems alot of staff but they are not very attentive. Bit of a shame as the first male server was great and cocktails were good. I will go again but hope the service has improved or I get a table closer of the bar

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Jodie Parsons . 2024-10-12

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Nice food, good service, reasonable prices.

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Jeremy Drysdale . 2024-10-11

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Carly and the team looked after our table of 10 attentively, the food was very tasty, and we all had a really nice time in this charming restaurant. Recommended.

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Graham Russ . 2024-10-07

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We recently visited Jack and Alice in Farnham and were thoroughly impressed by this hidden gem. From the moment we arrived, the welcoming staff set the tone for a delightful evening. The tapas selection was particularly intriguing, featuring a range of flavors and inventive combinations. While tapas dishes can sometimes leave you wanting more, Jack and Alice delivers generously on taste and variety. The main meals were the highlight of the evening. Don’t let the pricing deter you—these dishes are worth every penny. My husband, who typically avoids ordering burgers at restaurants due to high prices and average quality, was absolutely blown away by the one he tried here. Priced around £15, it exceeded all expectations, offering excellent value for money and a depth of flavor that’s hard to beat. The atmosphere was casual yet refined, perfect for a post-work debrief over good food and drinks. We especially appreciated being shown around by a kind gentleman who took us up to the roof terrace. The terrace is a true standout, offering a stunning view of Farnham’s historic market town—ideal for summer evenings! With their early morning coffee service starting at 8:30 AM and such a diverse menu, Jack and Alice is a fantastic spot for any time of day. Highly recommend checking it out—whether it’s for a relaxed brunch, a special dinner, or drinks on that spectacular terrace. We'll definitely be back!

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Lucie Victoria . 2024-10-03

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Went in for a solo breakfast. Service was great, attentive but not intrusive. Food portions were huge (could potentially be made smaller, as I personally hate waste) Had the vegetarian breakfast. Green juice was delicious!

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Liria Dal Molin . 2024-10-03

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Eat lavishly ☝️If you don’t like to eat, it’s useless

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Xin Xu . 2024-09-26

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A quality bar serving quality food well worth a visit

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Jason Cornell . 2024-09-17

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staff were great! everything in the photo cost £8.50

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Elijah . 2024-09-17

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Nice food and atmosphere. Lady Gemma (iykyk) looked after us really well

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Andy S . 2024-09-07

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We had an engagement brunch for 28 people, so a large group booking! The staff were incredible, all the food came out on time, they were really on it with getting people drinks, they really couldn’t have been more accommodating. A lovely time was had by all, but the star of the show really was the staff! Can’t thank them enough for allowing us to celebrate our engagement.

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Lauren Booth . 2024-09-01

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Great place. Never been there before but loved it. Will come again soon.

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megharaj ginimav . 2024-08-25

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Went in for coffees and cakes today but gave up after waiting 20+ mins to even be acknowledged by staff, gave up and took our custom somewhere else

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Alex Sears . 2024-08-25

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The taco menu I was unreal! Service was great aswel 👌🏼

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Jake Sopp . 2024-08-06

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Slow to deliver food and totally inedible bacon with overcooked hash browns a disgrace to serve this up to a customer

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Bob Rob . 2024-08-03

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Worst experience I have ever had dining out. The food was shocking. 1 prawn, no muscles and a slither of salmon in the seafood linguine. Burnt ribs, stale bread, overcooked veg. Staff did not care, was informed one was out drinking hence why they were understaffed. The manager confirmed they didn't care as they were leaving soon. Cocktail staff looked very depressed and so slow. Was a real shame as I was taking mum out for a treat.

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charlotte Rhodes . 2024-08-03

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Dinner with friends with a great tapas style menu. Burgers, fish, veggie, tacos...so much choice and a superb dessert to finish off.

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James Webster . 2024-07-23

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Went with 4 friends on a Thursday evening. Only 3 other tables were being used. When our food arrived, we had to go look for cutlery. No one assusted us. 3 of them ordered tomato salad. This was actually 1 tomato cut into quarters, unusual on a side dish, but hey, most of the dish was rocket and then 3 slices cucumber. Very disappointing. My food was delicious. I had ribs and chicken wings. Others were mostly disappointed with their mains. When we finished eating, the plates got removed, and we were just left there for half an hour on our own. Eventually, we had to catch someone and ask for the bill and went elsewhere for puddings and more drinks. Had they asked, we would have given them the order, but no one bothered to ask. Hence, we also did not pay the service charge added to the bill.

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Kim Manning . 2024-07-21

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Came in with my family on a quiet day, had amazing service by Mia and Orla and had an great tropical smoothie made by Anya. Thank you so much, looking forward to coming back soon!

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Molly Freeman . 2024-07-17

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Quick early breakfast with a coffee is what we wanted and what we got. Friendly and fast service in a restaurant with character. Would very much recommend it for breakfast as it has a wide choice.

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Marco Venzelaar . 2024-07-13

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Beautiful breakfast for a work meeting. Popular venue and lovely service.

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M Col . 2024-07-11

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Welcoming new addition to Farham's Borough Street. Actually we were welcomed on arrival. Made us feel really special. Lunch time Monday the place was full. (There are tables on the first floor).

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Natinho Lima . 2024-07-08

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Only had a strawberry milkshake but top quality.

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Terry Green . 2024-06-29

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We popped in for refreshments when at the Sunday antiques market. What a lovely place. The young lady that served us was so attentive and polite, with a really charming manner, I believe her name was Harriet. We’d only ordered drinks but this didn’t detract from the level of service provided. Our dogs were welcomed and shown great deal of affection by the staff. Will definitely be popping in again, maybe next time we’ll eat.

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Stuart Butt . 2024-06-27

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Excellent service and food. The interior is a mix of the old and the new utilising what appears to be original brick work and wooden beams alongside an artistic decor all of which creates a very comfortable and enjoyable experience.

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Jordan Renault . 2024-06-22

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The food came relatively quickly, steak was lovely and it cut like butter. Generous fry portion sizes.

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Caroline Finch-Stanford . 2024-06-19

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Went with my wife and mum. Mia made us feel relaxed and comfortable. The menu is very good with lots of choices, food and beer where lovely,will be back soon.

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Mark White . 2024-06-18

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My wife ordered mac and cheese with panko breadcrumbs .A simple enough dish.There were no breadcrumbs. It looked like it had come out of a tin. It was a tiny portion too.Staff were lovely though.Although I did tell our waitress about the food, she didn't offer anything to compensate our disappointment.

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John Snooks . 2024-06-18

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Popped in here for breakfast. Brilliant service, and really lovely food. We had the pancakes and they were delicious. Will now be our favourite go to!!

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Nicki W . 2024-06-16

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Just stopped for coffee and an amazing carrot cake. I can recommend both.

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Chuck S . 2024-06-16

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Had a lovely lunch with friends here... Tina Nicoise salad was fresh and a substitution was easily dealt with. The hot dogs were delicious and the chips were really hot and freshly cooked. The waiter that looked after us was friendly and engaging. The food came out really quickly. Highly recommend and we will be back here if we are in Farnham again!

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Colette Sinton . 2024-06-14

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We had a pleasant breakfast the other day with delightful service. We were very disappointed though when we decided to treat ourselves a couple of days later to an afternoon slice of cake and coffee. The coffee was fine. The slices of cake, however, were definitely on the thin side. In addition, the cake part was the same in each our slices, just different icings and fillings. My Victoria sponge was not a sponge. The cake part of my husband’s salted caramel slice was identical, just different icing. Fillings/icings were insanely sweet. None of it was made in house. If you’re looking for an afternoon treat of the kind we had, it will be less than a treat, I hate to say, at this restaurant.

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Helen Mendes . 2024-06-11

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First time visiting and enjoyed a lovely breakfast. I had the shakshouka which was such a nice change for options. Ella was a perfect waitress!

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Cleo . 2024-06-09

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Our server gave us one meal for free because it was the wrong order and missing items, but even the orders that were correct were disappointing. The mushrooms were chewy from being overcooked, and the bacon was so overcooked that the server spotted it and offered to replace it. The shakshuka was supposed to have baked eggs in it, but instead the eggs had been pre-poached and were very watery. The servers were all very kind and were doing their best.

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Lindsay H . 2024-06-08

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Great night out at a Jack & Alice. Ella & Zahra were very attentive and friendly. Thanks for lovely food and cocktails 😍

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Nicky Cole . 2024-06-07

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Girls and experience all fab, thank you!

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Katy Clasby . 2024-06-07

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Lovely evening at Jack & Alice, enjoyed nachos and tacos and a couple of excellent margaritas. Fabulous service from Mia and Ella. Love this local restaurant and recommend you try it too! Thanks guys for a great night.

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Gill Rodrigues . 2024-06-04

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Unfortunately on this occasion our evening at Jack & Alice was not entirely acceptable. Three of us shared several Tapas sized plates, which were plentiful, but not cooked as well as we had hoped. Two dishes were over cooked & one dish had to be returned to the kitchen, as it was overly fatty. The staff were very attentive to start with, even allowing us to sample 3 different wines so that we could find the one we liked best. After the criticism of the food (dealt with by the Manager/Owner) there was no further service offered (about an hour!) until we asked for the bill. A small bonus was that two of the dishes were at least removed from the bill. We did pay the service charge as they were attentive, but only up to a point! It’s such a shame as both my previous experiences at Jack & Alice were very positive and now I feel I have to add this to the list of disappointing meals in Farnham.

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Trish Rubio . 2024-05-30

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Lovely setting and great food. Margaritas were a welcome summer bonus.

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james norbury . 2024-05-28

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A new favourite place for quality cocktails and excellent service. Will definitely be coming back soon!

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Katy Y . 2024-05-27

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5* venue in Farnham. Staff were extremely welcoming and accommodating. It’s amazing to have a place in Farnham with such a fun an exciting menu! If only we lived in Farnham, we would be visiting very regularly!

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James Carpenter . 2024-05-25

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Had the bottomless brunch here last Sunday morning. The staff were very attentive and helpful, and extremely patient while we chatted and made up our minds. The food was delicious and well presented. The bottomless Prosecco add on was a bargain for £20 and they weren’t slow at topping up our glasses. We easily got great value for money over 90 minutes. The décor is absolutely beautiful. Loved the Tiffany style lamps and they have revamped the interior very tastefully. I wholeheartedly recommend dining and drinking here and can’t wait to go again to try more from their menu.

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Rachael Griffin . 2024-05-24

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We hosted a large group upstairs. The team at Jack & Alice couldn't have been better. Dave was helpful in organising our needs and getting the space prepped. We had a wonderful party and will happily visit Jack & Alice anytime we're back in Farnham. The food is wonderful, the burgers are perfect!

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David Rex . 2024-05-24

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We stopped in for a drink on a Thursday evening and had a great couple of hours. The staff were friendly and professional. We had a couple of glasses of wine and my partner had the mini jam doughnuts as a snack! Lovely surroundings with a well stocked bar, varied wine list and helpful bar staff. Definitely somewhere we'll be visiting again!

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Guy Whalley . 2024-05-20

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Lovely catch up dinner with a friend. Great service, and food as ever was delicious. I can highly recommend the pulled pork mac and cheese...a must every time!!

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nadine collins . 2024-05-20

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Service is by far the worst I have ever experienced. Guy who took orders for food and drink was fine but after that they don’t care at all. Not many customers and staff sits by bar chatting, using laptops and phones while we are done with food and drinks. They will not even ask if you want to order more drinks or done with food, want any dessert. Burger was dry and steak tasted like it had been in fridge for over a week. For all the bad experience they charge 12.5% for it. I will not be surprised if this place closes in a year time.

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GSANGdaii . 2024-05-20

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Came just for drinks and sat outside, the staff knew we were there and although they didn't seem busy it took them about 15 minutes to take our order. Once we had finished our drink, no one returned before we just decided to settle the bill after another 15 minutes. Not great service for a place that wasn't particularly busy.

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Joe Trueman . 2024-05-11

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Below average food. Bitter strong coffee what a big disappointment

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Claire Fox . 2024-05-04

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Amazing only one problem. We don't have one where we live!!!!!!!!!

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Katie Hills . 2024-04-30

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Amazing breakfast. They forgot my husband asked for brown bread instead of sourdough but we were happy with it all the same.

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Jessica Catterall . 2024-04-24

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Great selection of food and is a lovely unique restaurant to Farnham. The fishcakes were delicious.

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Jessica Flynn . 2024-04-23

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Good food but service was poor and components of our meals were missing or wrong.

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Barney sutton . 2024-04-20

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Characterful building worth going to see, nice menu with brunch options, always great to have a late breakfast.

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Julian Starkey . 2024-04-15

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Amazing! Dropped in for a quick drink just to try it out and found it hard to leave. Mark provided amazing service and I would highly recommend Jack & Alice.

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Mark Goodrum . 2024-03-29

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Loved Jack & Alice, I went with my mum a few weeks ago and the food was delicious, highly recommend the Korean fried cauliflower wings! The staff were also amazing, huge thank you to Declan who went above and beyond!!

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Courtney Matthiesen . 2024-03-26

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Avoid Saturday lunch times! They will seat you and forget you exist. Our food took over an hour to arrive and it was lukewarm at best. No real apology from the manager. He was happy just to have paying bums on seats instead of happy customers. It's a shame as the food is good, just let down by bad service.

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Neill Rees . 2024-03-25

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Really nice breakfast, will definitely be going back

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Ian Ford . 2024-03-20

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As usual the food was very nice, however service was shocking. As soon as we were sat down they told us we needed to leave at exactly 1 hour after. Then after we had been sat down at a horrible and wobbly table in the corner they refused to move us even though the restaurant was empty the entire time we were there. the servers and manger had a very rude manner about them, and were not polite, we over heard them talking badly about another table while we were there which is extremely unprofessional. In general, the food is great but staff ruin the whole eating out experience.

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Ella Hale . 2024-03-10

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Been here a couple of times. Always lovely food, chilled atmosphere, great venue.

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sally markham . 2024-03-07

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Excellent lunch menu and food was great. Can you change the time on the clock over the bar . difficult to judge the time of the clock does not work

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Terry Monk . 2024-02-28

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Visited in January for lunch. Food ok but nothing to shout about. Staff very friendly. Bit overpriced for what is on offer. Interior nicely done out.

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Peter Woolford . 2024-02-26

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Service = The pace of reluctant snails. Food = underwhelming, stone cold and returned to the kitchen (same as the table opposite). Overall = Disappointing, will not be return.

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l smith . 2024-02-24

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We went on Valentine’s Day specifically for the fondue. As we went on Valentine’s Day, we ordered from the set menu. My partner’s starter was very nice however I ordered the king prawns which were tasteless and didn’t come with a finger bowl or side plate to put the prawn shells on. The fondue, initially came split and was like syrup and we were then served a mug with fondue with a suggestion to mix it into the larger bowl. Once we complained, it was replaced however no apology was given and then a new fondue was served along side the cold mug of fondue which we had initial given back to our original waiter. Once we had started to eat the fondue, it started to burn quite quickly and we had to let the waiter know to turn off the burner. Whilst we were in the restaurant we could smell other peoples fondue burning. The restaurant has a lovely design but clearly needs to work on customer service and the fondue offering. I would not recommend going here for a fondue.

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Amita Patel . 2024-02-14

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An ok breakfast. Quite small portions.a Nd they charge you extra for oat milk, though don't discount the coffee when you don't have cows milk.

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Chris Cathcart . 2024-02-03

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British
outdoor_seating_97258takeaway_97258delivery_97258

Great pub, owners inviting and friendly, staff polite, good selection beers and wines, live events always arranged, good Sunday roast aswell.