Jack & Alice Farnham in Waverley

Lovely lunch and service really enjoyed our visit.

We have been here a few times now for brunch and lunch. The food is good and the place is lovely as there’s limited options in Farnham, but the service isn’t the best. They’re clearly trying hard and maybe it’s just teething issues, but it’s very slow and we’ve often had to ask for cutlery, pester them to order drinks or how much longer our food would be. Everyone is perfectly friendly but it’s very slow.

Great food, wonderful smiling and very helpful staff all in a very cosy setting. What's not to love 😊

Terrible meal last night. Started so well, beef nachos were amazing. The rest of the food then turned up late. The calamari we ordered was cold and when we pointed this out it was taken back and re-fried rather than a new portion brought out. Terrible food hygiene and service. For example, the tuna skewers were a poor potion for £12 ( 2 skewers with 3 very small pieces on a skewer). Lovely setting was let down by being cold where we sat. Shame, promising start let down by the rest! Let’s hope it gets better….

Four of us went for breakfast this morning..we had full English snd vegetarian..when they arrived they were all barely warm, verging on cold..not once did the staff come over to ask if our food was OK.. we had limited time so ate what we could as no time to wait for a replacement..we were given a measly 20% discount, on hindsight we should have just sent it back immediately. We won't be returning in future..staff need to be more attentive, seemed to be congregating around the service area rather than taking note of their customers..

I have only ever been here for drinks, today the welcome was good and table found swiftly. Servers were all exceptally polite but service was poor overall. Drinks took ages to arrive, saw cocktail maker/bartender unloading dishwasher instead of making our drinks 10mins after we had ordered drinks. Surely those jobs are to be done when patrons are not waiting. Also at the end of our time there we had to go and ask at the bar for our bill, wait staff were ignoring tables. Second round, the bar tender noticed us trying to get the attention of the wait staff as they were too busy having a nice chat/ catch-up. Seems alot of staff but they are not very attentive. Bit of a shame as the first male server was great and cocktails were good. I will go again but hope the service has improved or I get a table closer of the bar

Nice food, good service, reasonable prices.

Carly and the team looked after our table of 10 attentively, the food was very tasty, and we all had a really nice time in this charming restaurant. Recommended.

Went in for a solo breakfast. Service was great, attentive but not intrusive. Food portions were huge (could potentially be made smaller, as I personally hate waste) Had the vegetarian breakfast. Green juice was delicious!

We recently visited Jack and Alice in Farnham and were thoroughly impressed by this hidden gem. From the moment we arrived, the welcoming staff set the tone for a delightful evening. The tapas selection was particularly intriguing, featuring a range of flavors and inventive combinations. While tapas dishes can sometimes leave you wanting more, Jack and Alice delivers generously on taste and variety. The main meals were the highlight of the evening. Don’t let the pricing deter you—these dishes are worth every penny. My husband, who typically avoids ordering burgers at restaurants due to high prices and average quality, was absolutely blown away by the one he tried here. Priced around £15, it exceeded all expectations, offering excellent value for money and a depth of flavor that’s hard to beat. The atmosphere was casual yet refined, perfect for a post-work debrief over good food and drinks. We especially appreciated being shown around by a kind gentleman who took us up to the roof terrace. The terrace is a true standout, offering a stunning view of Farnham’s historic market town—ideal for summer evenings! With their early morning coffee service starting at 8:30 AM and such a diverse menu, Jack and Alice is a fantastic spot for any time of day. Highly recommend checking it out—whether it’s for a relaxed brunch, a special dinner, or drinks on that spectacular terrace. We'll definitely be back!

Eat lavishly ☝️If you don’t like to eat, it’s useless

staff were great! everything in the photo cost £8.50

A quality bar serving quality food well worth a visit

Nice food and atmosphere. Lady Gemma (iykyk) looked after us really well

We had an engagement brunch for 28 people, so a large group booking! The staff were incredible, all the food came out on time, they were really on it with getting people drinks, they really couldn’t have been more accommodating. A lovely time was had by all, but the star of the show really was the staff! Can’t thank them enough for allowing us to celebrate our engagement.

Great place. Never been there before but loved it. Will come again soon.

Went in for coffees and cakes today but gave up after waiting 20+ mins to even be acknowledged by staff, gave up and took our custom somewhere else

The taco menu I was unreal! Service was great aswel 👌🏼

Slow to deliver food and totally inedible bacon with overcooked hash browns a disgrace to serve this up to a customer

Worst experience I have ever had dining out. The food was shocking. 1 prawn, no muscles and a slither of salmon in the seafood linguine. Burnt ribs, stale bread, overcooked veg. Staff did not care, was informed one was out drinking hence why they were understaffed. The manager confirmed they didn't care as they were leaving soon. Cocktail staff looked very depressed and so slow. Was a real shame as I was taking mum out for a treat.

Dinner with friends with a great tapas style menu. Burgers, fish, veggie, tacos...so much choice and a superb dessert to finish off.

Went with 4 friends on a Thursday evening. Only 3 other tables were being used. When our food arrived, we had to go look for cutlery. No one assusted us. 3 of them ordered tomato salad. This was actually 1 tomato cut into quarters, unusual on a side dish, but hey, most of the dish was rocket and then 3 slices cucumber. Very disappointing. My food was delicious. I had ribs and chicken wings. Others were mostly disappointed with their mains. When we finished eating, the plates got removed, and we were just left there for half an hour on our own. Eventually, we had to catch someone and ask for the bill and went elsewhere for puddings and more drinks. Had they asked, we would have given them the order, but no one bothered to ask. Hence, we also did not pay the service charge added to the bill.

Came in with my family on a quiet day, had amazing service by Mia and Orla and had an great tropical smoothie made by Anya. Thank you so much, looking forward to coming back soon!

Quick early breakfast with a coffee is what we wanted and what we got. Friendly and fast service in a restaurant with character. Would very much recommend it for breakfast as it has a wide choice.

Beautiful breakfast for a work meeting. Popular venue and lovely service.

Welcoming new addition to Farham's Borough Street. Actually we were welcomed on arrival. Made us feel really special. Lunch time Monday the place was full. (There are tables on the first floor).

Only had a strawberry milkshake but top quality.

We popped in for refreshments when at the Sunday antiques market. What a lovely place. The young lady that served us was so attentive and polite, with a really charming manner, I believe her name was Harriet. We’d only ordered drinks but this didn’t detract from the level of service provided. Our dogs were welcomed and shown great deal of affection by the staff. Will definitely be popping in again, maybe next time we’ll eat.

Excellent service and food. The interior is a mix of the old and the new utilising what appears to be original brick work and wooden beams alongside an artistic decor all of which creates a very comfortable and enjoyable experience.

The food came relatively quickly, steak was lovely and it cut like butter. Generous fry portion sizes.

My wife ordered mac and cheese with panko breadcrumbs .A simple enough dish.There were no breadcrumbs. It looked like it had come out of a tin. It was a tiny portion too.Staff were lovely though.Although I did tell our waitress about the food, she didn't offer anything to compensate our disappointment.

Went with my wife and mum. Mia made us feel relaxed and comfortable. The menu is very good with lots of choices, food and beer where lovely,will be back soon.

Popped in here for breakfast. Brilliant service, and really lovely food. We had the pancakes and they were delicious. Will now be our favourite go to!!

Just stopped for coffee and an amazing carrot cake. I can recommend both.

Had a lovely lunch with friends here... Tina Nicoise salad was fresh and a substitution was easily dealt with. The hot dogs were delicious and the chips were really hot and freshly cooked. The waiter that looked after us was friendly and engaging. The food came out really quickly. Highly recommend and we will be back here if we are in Farnham again!

We had a pleasant breakfast the other day with delightful service. We were very disappointed though when we decided to treat ourselves a couple of days later to an afternoon slice of cake and coffee. The coffee was fine. The slices of cake, however, were definitely on the thin side. In addition, the cake part was the same in each our slices, just different icings and fillings. My Victoria sponge was not a sponge. The cake part of my husband’s salted caramel slice was identical, just different icing. Fillings/icings were insanely sweet. None of it was made in house. If you’re looking for an afternoon treat of the kind we had, it will be less than a treat, I hate to say, at this restaurant.

First time visiting and enjoyed a lovely breakfast. I had the shakshouka which was such a nice change for options. Ella was a perfect waitress!

Our server gave us one meal for free because it was the wrong order and missing items, but even the orders that were correct were disappointing. The mushrooms were chewy from being overcooked, and the bacon was so overcooked that the server spotted it and offered to replace it. The shakshuka was supposed to have baked eggs in it, but instead the eggs had been pre-poached and were very watery. The servers were all very kind and were doing their best.

Great night out at a Jack & Alice. Ella & Zahra were very attentive and friendly. Thanks for lovely food and cocktails 😍

Girls and experience all fab, thank you!

Lovely evening at Jack & Alice, enjoyed nachos and tacos and a couple of excellent margaritas. Fabulous service from Mia and Ella. Love this local restaurant and recommend you try it too! Thanks guys for a great night.

Unfortunately on this occasion our evening at Jack & Alice was not entirely acceptable. Three of us shared several Tapas sized plates, which were plentiful, but not cooked as well as we had hoped. Two dishes were over cooked & one dish had to be returned to the kitchen, as it was overly fatty. The staff were very attentive to start with, even allowing us to sample 3 different wines so that we could find the one we liked best. After the criticism of the food (dealt with by the Manager/Owner) there was no further service offered (about an hour!) until we asked for the bill. A small bonus was that two of the dishes were at least removed from the bill. We did pay the service charge as they were attentive, but only up to a point! It’s such a shame as both my previous experiences at Jack & Alice were very positive and now I feel I have to add this to the list of disappointing meals in Farnham.

Lovely setting and great food. Margaritas were a welcome summer bonus.

A new favourite place for quality cocktails and excellent service. Will definitely be coming back soon!

5* venue in Farnham. Staff were extremely welcoming and accommodating. It’s amazing to have a place in Farnham with such a fun an exciting menu! If only we lived in Farnham, we would be visiting very regularly!

Had the bottomless brunch here last Sunday morning. The staff were very attentive and helpful, and extremely patient while we chatted and made up our minds. The food was delicious and well presented. The bottomless Prosecco add on was a bargain for £20 and they weren’t slow at topping up our glasses. We easily got great value for money over 90 minutes. The décor is absolutely beautiful. Loved the Tiffany style lamps and they have revamped the interior very tastefully. I wholeheartedly recommend dining and drinking here and can’t wait to go again to try more from their menu.

We hosted a large group upstairs. The team at Jack & Alice couldn't have been better. Dave was helpful in organising our needs and getting the space prepped. We had a wonderful party and will happily visit Jack & Alice anytime we're back in Farnham. The food is wonderful, the burgers are perfect!

We stopped in for a drink on a Thursday evening and had a great couple of hours. The staff were friendly and professional. We had a couple of glasses of wine and my partner had the mini jam doughnuts as a snack! Lovely surroundings with a well stocked bar, varied wine list and helpful bar staff. Definitely somewhere we'll be visiting again!

Service is by far the worst I have ever experienced. Guy who took orders for food and drink was fine but after that they don’t care at all. Not many customers and staff sits by bar chatting, using laptops and phones while we are done with food and drinks. They will not even ask if you want to order more drinks or done with food, want any dessert. Burger was dry and steak tasted like it had been in fridge for over a week. For all the bad experience they charge 12.5% for it. I will not be surprised if this place closes in a year time.

Lovely catch up dinner with a friend. Great service, and food as ever was delicious. I can highly recommend the pulled pork mac and cheese...a must every time!!

Came just for drinks and sat outside, the staff knew we were there and although they didn't seem busy it took them about 15 minutes to take our order. Once we had finished our drink, no one returned before we just decided to settle the bill after another 15 minutes. Not great service for a place that wasn't particularly busy.

Below average food. Bitter strong coffee what a big disappointment

Amazing only one problem. We don't have one where we live!!!!!!!!!

Amazing breakfast. They forgot my husband asked for brown bread instead of sourdough but we were happy with it all the same.

Great selection of food and is a lovely unique restaurant to Farnham. The fishcakes were delicious.

Good food but service was poor and components of our meals were missing or wrong.

Characterful building worth going to see, nice menu with brunch options, always great to have a late breakfast.

Amazing! Dropped in for a quick drink just to try it out and found it hard to leave. Mark provided amazing service and I would highly recommend Jack & Alice.

Loved Jack & Alice, I went with my mum a few weeks ago and the food was delicious, highly recommend the Korean fried cauliflower wings! The staff were also amazing, huge thank you to Declan who went above and beyond!!

Avoid Saturday lunch times! They will seat you and forget you exist. Our food took over an hour to arrive and it was lukewarm at best. No real apology from the manager. He was happy just to have paying bums on seats instead of happy customers. It's a shame as the food is good, just let down by bad service.

Really nice breakfast, will definitely be going back

As usual the food was very nice, however service was shocking. As soon as we were sat down they told us we needed to leave at exactly 1 hour after. Then after we had been sat down at a horrible and wobbly table in the corner they refused to move us even though the restaurant was empty the entire time we were there. the servers and manger had a very rude manner about them, and were not polite, we over heard them talking badly about another table while we were there which is extremely unprofessional. In general, the food is great but staff ruin the whole eating out experience.

Been here a couple of times. Always lovely food, chilled atmosphere, great venue.

Excellent lunch menu and food was great. Can you change the time on the clock over the bar . difficult to judge the time of the clock does not work

Visited in January for lunch. Food ok but nothing to shout about. Staff very friendly. Bit overpriced for what is on offer. Interior nicely done out.

Service = The pace of reluctant snails. Food = underwhelming, stone cold and returned to the kitchen (same as the table opposite). Overall = Disappointing, will not be return.

We went on Valentine’s Day specifically for the fondue. As we went on Valentine’s Day, we ordered from the set menu. My partner’s starter was very nice however I ordered the king prawns which were tasteless and didn’t come with a finger bowl or side plate to put the prawn shells on. The fondue, initially came split and was like syrup and we were then served a mug with fondue with a suggestion to mix it into the larger bowl. Once we complained, it was replaced however no apology was given and then a new fondue was served along side the cold mug of fondue which we had initial given back to our original waiter. Once we had started to eat the fondue, it started to burn quite quickly and we had to let the waiter know to turn off the burner. Whilst we were in the restaurant we could smell other peoples fondue burning. The restaurant has a lovely design but clearly needs to work on customer service and the fondue offering. I would not recommend going here for a fondue.

An ok breakfast. Quite small portions.a Nd they charge you extra for oat milk, though don't discount the coffee when you don't have cows milk.

We came here for a midweek lunch and had a lovely experience. The staff are really friendly and service is excellent. My sister enjoyed her hot dog a lot. The steaks were okay but not completely cooked to our desired taste and they were quite chewy. The peppercorn sauce was also very watery! However, the meal was nice - especially the delicious chicken wings for starter! I will definitely return (but I won’t order the steak…!)

We arrived without a booking, and the lovely staff let us have a table that they needed back and hour and half later - we had a great time! Amazing drinks, great food, all around lovely night.

Traveled to Farnham for work and went out for dinner @ Jack & Alice. I was kindly greeted by Mia who has been absolutely amazing throughout the evening. Great recommendations, exceptional service and good timing. The food was delicious and well prepared!

Came here after the Farnborough half for a bit of lunch... the perfect solution. The staff were super friendly, the atmosphere was nice and the food was amazing... so good in fact we went a little OTT on the ordering. I was not looking forward to the bill, but actually very reasonably priced when it turned up. Definitely going back!

Quite why this restaurant keeps failing to serve food at the correct temperature is beyond me. Been twice and had cold food (that was meant to be hot) both times. I won’t be returning.

We found the service was a little slow at first but the food was absolutely amazing! The service did also pick up in the end and the waitress apologised for delays. Will definitely be returning and would recommend.

Nice little find to stumble across, table for 1 friendly, not made to feel inconvenient. Food is very good, beer on tap is local and very tasty

Ate there last night, amazing food and amazing service. Totally recommend.

Went relatively early on in their opening back in August for my partner's birthday. The concept and the building has been done up very tastefully and had quite a buzzy atmosphere. The food and the service was the letdown of the evening - the BBQ ribs were half inedible but the other half rather nice. The tacos were way too over sauced, couldn't taste anything other than the sauces plopped inside them. The chilli was ok, but make a better one at home! Service in general was very slow, after sitting at the table it was a battle to get somebody's attention to get drinks and order food. No check back after the food came, had to go downstairs to the bar area to get the bill. Shame really as it could be so much better with some proper management and quality control.

We had a large booking in the height of the Christmas madness. The staff made it so easy to pre order as we didn’t want the Christmas menu, all the food was delicious, really unique options as well as your classic sharers. Decent wine and cocktails. Big shout out to the team. Well priced, would highly recommend!

Lovely place brunch was amazing great staff one star docked as it was quite chilly

Yum!! What a wonderful experience, we popped in at 4pm with our 🐕‍🦺 and were so pleased with the great good menu ( vegetarian/ pescatarian / meat options) the food was quick and delicious 😋

Good food at very reasonable prices. Burgers were good and so was the gluten free schnitzel. Good choices on the menu, particularly if you are gluten free. One thing though, the restaurant was a bit cold when we visited for lunch.

Absolutely lovely! Food delicious, staff friendly, atmosphere warm and welcoming 🥰

Went for brunch for a family birthday. All the food came at different times, when the food did come out it was cold, items were missing from the meal. Took forever to get someone’s attention.

Very friendly and professional. Excellent food

My worst dining experience so far in Farnham. They failed to ask me how my meal was, or I'd have complained in person. Instead, they tried to charge 12.5% service charge for below average service. I had to get up to request the bill. The food was significantly below par. The best "tapas" they served me was the burger, which was nice. But better referred to as a Slider. Tiny. The chorizo was served with under cooked new potatoes. And how was the chorizo average? That's a premade sausage. The pulled pork mac and cheese was sweet and overly perfumed. I've had more savoury creme brûlée. The king prawns came with their shell on which is a personal dislike, but they were also served with a flavourless salsa. Not good. The chips were somehow both hot and cold. Like they fried 30% fresh to order and they threw a lot of old ones in there to top up the order. Finally, the padron peppers were poorly cooked and not served salty. Awful. What a wasted date night. A harsh but fair review. Eat somewhere else if you want a great experience.

Lovely service & great food … what else do you need !!! 🍸😊👏🎅 Thank you Team

Great little gem in centre of Farnham with lovely staff

Came here tonight for my wife's birthday. Ordered quite a bit of food as we are both foodies. This place is dangerous! The food is amazing!! Pulled pork with mac and cheese being one of my personal my favorites was outstanding and one of the best I have had outside of BBQ festivals. The steak was amazing and well cooked and seasoned. I'm quite cautious about fish from restaurants, but felt safe here so ordered the fish tacos and they were very tasty. A good range of well balanbced flavours and could have sat eating all night. Even the chips were perfect. The staff were friendly and funny. Was a good experience. Going back for breakfast tomorrow!

Great food and friendly service. I will definitely return

Popped in with my husband for a late, mid week lunch. We were seated straight away. Drink and food served very quick. Food very tasty and filling. I didn't like cardboard cup with coleslaw on my plate, taking that when I asked for ketchup it was in the little glass bowl. I'm not a fan of service charge being added to my bill, but I know more places are doing this now. Definitely will be coming back to try something else.

As an independent restaurant we really wanted to try Jack and Alice and support a local business, plus the menu looks great. Unfortunately the service and atmosphere was completely lacking and the staff are in need of some training. It's not their fault as no one was unfriendly but we waited for half a hour for our plates to be cleared and had to keep asking people for drinks/dessert menu. The lights are also very bright upstairs, they need changing! The staff were mainly standing around chatting so it wasn't even that the place was busy - such a shame but we won't be returning.

Been to Jack and Alice a few times now for both brunch and their tapas evening menu, and have always been very impressed with the food, service and atmosphere of the place. Very nice addition to farnham restaurants!

Eaten here several times now, the food is delicious. Love the fact it’s 2 very separate menus for say evening. Tapas social eating in the evening and exceptional pub food in the day.fantastic to wine menu and cocktails. The pulled pork mac and cheese is divine!

First time at the Jack & Alice. It was really busy, but it has a really nice, calm atmosphere. Staff were attentive and friendly. Cakes are amazing and the coffee is really good. The food coming out looked great. Will definitely return for a meal

Jack & Alice has a very cosy atmosphere and a delicious food. As a group of three we had baked Camembert to start and 6 tapas dishes all was very tasty but my favourite one was pulled pork with mac and cheese, couldn’t get enough of it! Would definitely come back and highly recommend it!

Great evening meal and experience with friends Great meal with friends. Very warm welcome as we arrived with a quick cocktail at the bar. We were then shown to our booth where the staff menu took us through the menu and made some recommendations. We ordered two platters to start with followed to be shred by 4 - these were a very generous size. We then chose a selection of the smaller courses as mains. The menu has an equally good selection of fish, meat and veggie selections. As a vegetarian, I had plenty to choose from on the menu. Would go again for sure.

Service was lovely but food was terrible! Overcooked burger, completely bland beef brisket, dirty wine glass, zero effort given for presentation of food. Burger was meant to come with salad and coleslaw but didnt come out with anything. Beef brisket also had no extras with it and came out looking like your room mate at uni had cooked it!! This is a new place in Farnham and they need to put effort in with the food or it will fail!

Large Christmas party on a Friday night, table dressed beautifully, waiting staff excellent and food delicious! All served at the same time, food hot and allergies accomodated for with no issues. Would definitely visit again

Food is ok - not great or bad just average. Service was terrible. We went on a Saturday night and told when we arrived that they needed the table in 90 minutes. An hour later they reminded us again they needed the table in 30 minutes and AGAIN 20 minutes later. We’d already paid the bill at that point so already getting ready to leave. The service was slow during the evening so didn’t have time for a dessert or coffees, even if we wanted one. Our bottle of wine wasn’t next to our table so had to wait for our glasses to be topped up all evening. We spent £180 and felt very unwelcome. They were more interested in their next customer to worry about the one they already had! Terrible attitude - With so many restaurants to choose from in Farnham, we definitely will not be returning.

Jack & Alice is a charming place - charming decor (understated elegance) and charming staff make this a very pleasant restaurant to pop into for some lunch. Food was adequate - the hot dog was fine but perhaps overpriced for what it was, the Chilli was a little chewy. Overall there was a sense that perhaps the variety of the menu came at the expense of the quality of the individual dishes. As I say, adequate but not mindblowing. Worth a visit to see for yourself.