Jacey's Bistro in Swale

Great place to stay highly recommend. Staff friendly and helpful. Room very clean. Breakfast is very good and lots of choice. Christmas decorations great too. Merry Christmas and a Happy New Year to all the staff at Queen Phillippa.0

Our room was comfortable, clean and well stocked with bottled water, tea, coffee etc. The outside seating area overlooked a sea inlet and was very peaceful. There is also an outside snug room with sofas, blankets, and tv. Unfortunately, it smelt of cigarette smoke most of the time. Varied choice for breakfast but more serving staff needed as poor waitress was run off her feet taking orders, serving food, restocking buffet etc The evening menu had a lot of options and was reasonably priced, too. All staff were very friendly and helpful.

My relatives were staying here and we're very impressed with the rooms . A group of us had a meal and we were all happy with the quality of the food etc . Would definitely recommend and will no doubt return . I had a decent plate of Fish and Chips.

Stayed here for a couple of nights while away for work. I spent the first night in the main hotel, service was exceptional from the lady at the front desk and the room was very clean, well equipped with a comfortable bed, couldn't have asked for more. I spent my second evening in the boat they have available on the dock behind the building. This was a perfect end to my fairly stressful day. Sat on the rear deck as the tide came in. The boat was very clean, comfortable and cosy, a great addition to the hotel. Thanks for a nice couple of nights stay 🙏

Mark and the team were fantastic. Great Liver and bacon dinner. Large group of us and everyone enjoyed

Great Staff clean tidy room breakfast superb will always use when visiting relatives this way 😀

We had a lovely stay overnight and also had a very nice dinner. The hotel room was very clean, comfortable, and warm. I loved the decor and little touches. The staff were very welcoming and could not do enough to make our stay the best. Thank you to you all.

The room we had was very clean but small .we have stayed before and had a much larger room .we won't stay again unless we get a larger room the bathroom was so small my wife kept hitting her knees sitting on the toilet on the sink

Excellent rooms. Clean and modern. All staff were friendly. Very good breakfast provided too. Would definitely recommend.

Fantastic meal, excellent staff and a festive feel. Well done to all 👍

Had a lovely stay on there luxury yacht everyone couldn't do enough for us breakfast was one of the best breakfast I've had pouced eggs to perfection would definitely stay there again !!

Lovely meal and great service !

Great hotel, lovely breakfast and pleasant staff.

Had a lovely stay thank you so much .

Was invited by friends for breakfast. My first time there, very imprest. Lovely breakfast, good service. My dog came with me, and we was in the back garden overlooking the creek with the boats. They even have a beautiful boat that you can stay on overnight, or they do boat trips. The prices are amazing. This place is well worth going to, I will be back again very soon . Thank you Queen Phillippa.

Excellent clean rooms. Good food. A great choice for breakfasts.

The wife and I eat here every other Sunday as well as on events, the food is always outstanding, especially the roasts. Friendly staff and reasonable.

I had the Roast Beef dinner. The meat was very tough and my knife could hardly cut through it. The food wasn't very hot either. We were charged £95 for three of us with a dessert and a bottle of wine. Very polite staff but can't recommend. There's better places on the Island to eat.

Had a great stay. Welcome and service was outstanding. Very friendly and very happy to help with our needs. Decent cooked breakfast included with cereals and yoghurt also available on the buffet table. Will definitely be staying again.

A lovely place to stay, had a wonderful time and enjoyed every minute. The staff are welcoming and friendly, make you feel at home. Breakfast was delicious as well, and if you decide to eat lunch or dinner at the bistro, you won't be disappointed! The food is delicious and there is a good amount of options to chose from. My room was lovely and if I got a bit too stir crazy I just popped out to the garden where the view was never boring and the occasional company from staff or other residents made me feel not so alone. Would recommend 2000% if you want a nice place to stay with some amazing people. I know I will be booking a visit again.

Awesome! Friendly staff and great food

Loved the food and the staff were so friendly and welcoming. I'll definitely be staying here when I come back this year.

Excellent hospitality very nice food nice friendly atmosphere very clean excellent food

Have stayed here for years on and off while visiting family and friends, this was the worst visit. Couldn’t swing a cat in room 9, view was appalling, moss covered roof tops. Bathroom was minuscule. Banged my knees on the door while sitting on the toilet (so small). Towels were even smaller, no I am not slim but please I have seen bigger hand towels. What is going on?

Friendly staff, great breakfast

Very welcoming so clean and everything in the room you would need.

Fantastic experience staying here from start to finish. Staff couldn't be more helpful. Would definitely stay again.

Visited for work purposes. OMG room beautiful, breakfast was filling and presented with love, the cleaner made a wonderful job of keeping the rooms clean and comfy. Thanks 👍🏽

Absolutely amazing place, I stay every week and the team are fantastic & nothing is too much trouble, The rooms are always clean and the food is great 👌

Great place very clean very helpful staff made you feel welcome food also very good whould stay again worth the money.

Fantasic stay. We were lucky enough to be able to enjoy the Mexican night with live music. Fantasic food, staff and entertainment. Thank you 😊

Wonderful frendly staff, comfortable rooms, exceptional 'bistro', all kept spotlessly clean

Booked late, excellent service. Attended wedding on island and staff at QP were very helpful and ensured we could change after a long journey down. Excellent cooked breakfast including a perfectly poached egg! Well done!

We have just had the most amazing roast dinner. Brilliant service from such a lovely polite member of your team . Will definitely be visiting again very soon . Thank you so much.

Lovely place,polite staff also great food onsite aswell would recommend.. fabulous views from the garden...

Clean rooms, great food, wonderful service.

Hotel fajnie usytuowany nad kanałem, cicho i spokojnie. Pokój czysty, duży, choć jest widoczny problem z klimatyzacja, bo gdy nie włączysz wiatraków, zapach jest niedowytrzymania (jak nie wysuszony do końca dywan😏). Łazienka mała, ale schludna, choć ten sam problem co w pokoju, trochę czuć stechlizna. Do poprawy. Śniadanie typowe, angielskie.

No draught beer only criticism. Friendly staff. Possibly best fish and chips this millenium!

What a fantastic find! Lovely and clean and right in the centre of everything. Thank you for a lovely stay.

Bad experience. The staff was just alright but they made us wait over 20 minutes for two lattes. They started to serve pints to other group of people when they ordered later and we thought they forgot about us completely. The staff apologised saying that they had a problem with the coffee machine. We understand… but then, when we went to pay, they charged us £8 por two lattes! We didn’t even see that in London. I thought it was a joke!

Excellent place to stay , great rooms and fantastic breakfast.A big thank you to Kelly, Michelle,belle,Mel,and Sophie.

Stayed one night at Queen Phillipa and couldn't fault anything. Check in was fautless and there were a number of us in different rooms . We were checked in early and room was not ready but reception kept our bags which were waiting in our room when we returned later .The room ( 16 ) on the ground floor was ample size with twin beds a built in wardrobe with a safe .The bathroom was also a good size with a nice powerful shower . Had a good nights sleep in a comfortable bed the room facing the rear and garden was very quiet . Others in our party had rooms at the front and said they were equally quiet. There is a nice outdoor area at the rear with views over the river. Our breakfast in the morning was good and served in the light and spacious area at the font of the hotel .All areas of the hotel are kept very clean by from what we saw a very hard working housekeeping team . Will definately stay again when visiting Sheppey .

Not quite a five just a few little things which were not perfect. Lovely staff, those that acknowledged us. Bath towels had seen better days and holes in beautiful bedding. Clean, quite room, extra tiny shower room, adequate though. Thanks for a pleasant stay.

Fantastic food in Jaceys, great staff and service! Would highly recommend

Brilliant 👏service great accommodation excellent food 👌

Newly refurbished,very clean,neat/tidy spacious rooms, food excellent,staff friendly,polite,helpful, highly recommended,

Had dinner here with my brother absolutely lovely sat in the garden brilliant service and nice staff 😀 well recommend x

Very nice place and friendly staff

Amazing stuff amazing food Lovely garden overlooking the water

Lovely room, fantastic friendly staff and a very welcoming atmosphere, would definitely recommend

Excellent, great food and lovely staff

Good quality accommodation with good sized room. Food good but a little expensive

Nicest place on Sheppey to stay at. Great beer garden, lovely clean room, very good jumping off point, beach just down the road, fantastic breakfast, easy access, lovely staff. Very happy with our stay over 3 nights bank holiday weekend 🥰

I always stay here when I go to the island very welcoming. Fantastic food and outstanding breakfast thank you. See you soon.

The hotel has excellent friendly staff, nice clean, well decorated rooms. We booked a table for the first night for dinner and the food and service were really good. The breakfasts ( we both chose full english ) were a good size and really tasty. The price for 2 nights was very reasonable. There were 3/4 nice pubs within a 10 min walk and also the estuary promenade for a walk.

Excellent venue food and service 👌

Always love eating and drinking here great food and friendly staff all in a clean and relaxed setting

Excellent b&b, our room was spotless, fresh contemporary decor. Beds were incredibly comfortable, slept better than I do at home which is a first! Has parking which was incredibly convenient. Perfect stay, thank you.

i stay in this hotel quite often. its very clean and the staff are very friendly and cant do enuff for you . they deserve 5 stars. andy sims metals

Thank you to all at the Queen Phillippa, had a great stay. Room was great and the food was amazing

We stay in this gem of a B and B whenever we come to Sheerness. The staff are wonderful. The house keeping team do an excellent job as the hotel is spotless and nothing is too much trouble. The restaurant menu is varied and delicious. The full English breakfast is the extra cherry on top.its fabulous. Definitely recommend to everyone.

The staff really make this place! They were warm, welcoming and bent over backwards to help us. Despite the pandemic they're doing a great job at making your stay special. Breakfast was nice and room was modern and comfortable. The Latin music in the restaurant was really enjoyable alongside a nice drink.

Staff were nice and welcoming, beds were comfy and room was great

Very clean. The room was very comfortable and the breakfast was tasty. The staff were so polite and attentive.

Very clean very friendly top quality place to stay

Great welcome clean,foods Great ,

great hotel and restaurant. very nice service. I can fly to everyone

We watched both the high and the low tide from the hotel's back garden. Only place I've come across offerings semi and full fat milk in the rooms! Little tubes of body wash, shampoo and small soap is given too! They offered bottles of drinking water in the room! Sadly they didn't offer sweetener and brown bread which are a must for guests with diabetic and other health issues. Staff was lovely! Always ready to help! Good selection of seafood on the menu. The best batter in the fish & ship dish and a delicious starter of scallops!

Jake and his staff go out of their way to make your stay as comfortable as possible. The room's are excellent. The food is very good. The Covid 19 precautions they have initiated work very well. I would recommend this Inn/hotel/ bistro, to anyone looking for s good quality place in Queenborough.

Great food, and very friendly helpful staff and owner. Nice location with outside tables.

Rooms are clean and tidy.friendly and welcoming staff.chilled out and relaxed place to stay

nice and tidy room, very clean. stayed just the one night. breakfast was okay. very friendly staff and very helpful.

Really lovely hotel, food and staff were nice, will go again.

Lovely choice of food. Nice sitting in the court-yard/garden overlooking the water. The staff are friendly and accommodating. Allowed my dog in the courtyard, and as it wasn't busy, she could wander around. I did ask the few customers there at the time though. Plus, a great to stay for the night.

3 course meal was superb as always excellent family room and such friendly staff .. thanks mary loved the caper sauce . Cant recommend highly enough .

Ordered 3 roast pork take aways. Couldn’t thought it one little bit. Worth every penny off £30 for the 3 meals. Fantastic service. Thank you

Lovely friendly staff,nice room,the garden/patio area is great overlooking the Queenborough creek, enjoyable meal in the bistro will be back again!

Fantastic food really good staff lovely evening good selection of cocktails very good service and price

Why was it excellent you ask? Let me tell you. Buckle up boys U ready? Jack is one of the most genuine and kindest souls we have ever had the pleasure to meet. Stranded in Sheppey, this man went out of his way after a long hard day of work to give me and my gf a lift to Sittingbourne. His spontaneous act of of kindness meant a lot and we are forever very grateful. We shall come back to the Queen Phillippa and dine! I would highly recommend anyone to visit this amazing establishment based solely on the kindness of the people working there! Thank you Jack :)

Fab food and great service, highly recommend.

I celebrated my 50th birthday with twenty friends and family at Jacey’s bistro - Jake and his team went out of their way to make it an amazing night the food wonderful as usual and the service was second to none, nothing was too much trouble.Thanks for helping to make my night so special.

Having arrived after a long journey I had the best seafood linguine I have had!Followed by lemon meringue pie and lovely Pinot Grigio to wash it down,, just wish I lived nearer! Staff were lovely too..I felt very welcome

Service polite, food good but room with hardly any heating on. Even though I switched the gauge to 5 I woke up to ice cold room in the middle of the night ending up pulling a heater from the cupboard (very noisy one). Night wasted

Lovely clean rooms very comfortable beds and very good hospitality

Top class, always amazing food. Perfect service from the team and a lovely atmosphere. Top work guys. Best bit is it's next door to my brother 😂👍. Always visit and never left disappointed, not sure how some people can leave a bad review !!

Excellent food and great value for money. Definitely worth a visit if you want a nice meal.

Another great meal at the Phillipa.Great service and excellent food. Had the steak again of course. With a camembert starter and as you can see below the wife enjoyed the afters.

Walked in and kindly greeted as usual. Visit this place once a month a least. The menu was completely different than last time, apparently change it everyday. The staff were attentive, the food was 10 out of 10 and the atmosphere was perfect wasnt too loud and also sounded like everyone was enjoying themselves. Will be back some time in March.

5 ☆☆☆☆☆ Very clean Very fresh food The staff they're very friendly and nice Will come back for sure

Very nice restaurant and very friendly staff and the food was really nice.

Perfect in every way. Food was amazing, service went above and beyond and already planning our next visit.

Just had a dinner with family, starters choice excellent and good size. Mains and desserts the same. This a great place to eat, staff and food excellent. Have been before but even better this time.

Just had an excellent meal with my family, the home cooked food was very tasty and the portions generous. The staff were very friendly, professional and nothing was too much trouble.

Very nice food, highly recommend! Will be especially nice outside in the sunshine, the outside garden area is fantastic and overlooks the creek and the boats. Haven't seen the rooms but can only assume they are modern and well kept just like the rest of the place.

Lovely place to stay and great breakfast

Really enjoyed the food. Lovely Sunday roast

Lovely Sunday roast dinner here ,staff were great too.Good choice of food and cook fresh too .would definitely recommend this place

What a great find so close to Sheerness port where I was working. The rooms were clean and comfy . There is a bistro attached to the hotel which serves great food you have to try the seafood pasta ,if I remeber correctly on night they also do unlimited mussels . The breakfast is a buffet which was cooked well and included fried bread ! There was also a range of cereals. The staff are all super friendly and even found me de caffeinated coffee in the morning. Would consider coming back when I am not working . Parking is availible oppersite the hotel on a free car park

Very nice Christmas lunch. Thank you

Had Christmas dinner here. Absolutely fantastic, the food was brilliant and the staff were amazing. Had several meals here, the food is always great and the staff are always amazing.