Itsu in City of London, Westminster

Itsu restaurant Strand 32-33 Strand, London WC2N 5HY We stumbled across this restaurant by chance whilst looking for a place to have lunch near Trafalgar Square & Charing Cross Station. The food appears to be freshly prepared, more than adequate in quantity, very satisfying in quality and value for money. A variety of sauces are available to suit all tastes. I would have preferred a little more wasabi provided with the lunches but that’s a personal choice. The seating arrangements are not the most comfortable nor convenient with narrow stools and facing other customers literally a meter opposite. Furthermore, this establishment does not accept cash hence bring your card with you.(A mute point: call me old fashioned). Finally there are no toilet facilities available (apologies if there are and I missed it). With all the “negatives” considered, if you got your bank card, you want a quick lunch and you don’t need the toilet it’s worth visiting this establishment for the food.

Food is nice enough as long as you don't think how much money you have spent on your few pieces of mediocre unfresh sushi. Prices have gone up in recent years and now it is £10 for a portion of this bland sushi. If you want wasabi, ginger or soy to flavour it up, these are 40p per small sachet. Worse yet there are no staff around so aren't even paying for service. It is only self check out now and who knows where the staff hide now - too ashamed at the high pieces and mediocre quality

First family visit to Itsu, and we weren’t disappointed. We selected four sushi dishes, chicken and spring onion gyozas & a teriyaki chicken rice dish. Food was delicious and service was good. Wish there was an Itsu in Liverpool!

Portion sizes of Vegi sushi has reduced and prices increased. Almost £12 for a drink and some Vegi sushi. Ridiculous. Standards are slipping and such a shame as they used to be very good. Staff are friendly which stops this being rated 1 star. Sauces also taste off especially the gochujang which tastes funny recently.

I wanted a nice lunch, beans, crystal noodles, vwgan dumplings and all i got was a soup, with the beer. Tasteless, terrible duck b. hoisinsauce.