Based on 259 opinions finded in 3 websites
Based on 259 opinions finded in 3 websites
Opinions
Great place with excellent staff, friendly. Sat outside and will return
Kerry Campbell . 2024-10-29
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Good nutricious food, good prices. The app gives snacks and discounts.
Paula Barcellos . 2024-10-10
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The staff were very helpful. The pricing on the drinks is a bit expensive at £1.99 for a bottle of water. The portion size is not big but it does feel you up. The service was quick
David Bennett . 2024-09-28
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Great itsu serving fusion oriental . I liked the vegetation rice and noodle options
Swaminathan Iyer . 2024-09-14
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I visited Itsu yesterday and had a small issue with the Itsu app. The customer service was exceptional, especially the manager. He didn’t treat it like a small issue at all and went above and beyond to ensure I left happy. Truly impressive service. Thank you!
Zerin Efe . 2024-09-03
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The customer service was exceptional. I was greeted upon entering the store and assisted with my order. I ordered chicken gyoza for dine-in, but they were slightly undercooked. I brought this to the attention of the staff, who immediately replaced my order and ensured that the replacement was properly cooked. The store was clean and well-maintained. I highly recommend this restaurant for its outstanding service.
Maneet Singh . 2024-07-19
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Popped in the other day and couldn’t decide on what to have but the manager with ponytails was so bubbly and made sure I was satisfied to the fullest with my decision. After a lovely conversation while waiting for my food she even offered a miso on the house. As good as it gets!
Rasif Khandoker . 2024-06-28
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Cheap way to solve your dinner 30 min before they close.
David Dong . 2024-06-11
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I was *very nearly* robbed here. I don't want to blame itsu, but maybe they need more security, especially at lunch time. The Team Leader did check on me (which I really appreciate), and one of the employees saw what was going on, and the thieves left quickly. I had just picked up my lunch order and was eating, with my phone out, and (heavy) laptop bag between my legs. One guy tapped me on the shoulder, and I turned towards him. He asked where the toilet was, and then I felt something pulling at my laptop bag. Turned to see someone else trying to steal it. As soon as the jig was up they left and no one could or did stop them. Big note to not sit in the busier section close to the door, in any restaurant really. I'll still come back to itsu (probably not this one though), and the team were great, but it was unfortunate
Jonathan McCallum . 2024-03-07
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Giant size tea for a good price. Good food at a good price.
Soledad Zúñiga . 2024-03-01
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Consistent quality food, friendly staff and efficient service. They are running a good operation here
William Higgins . 2023-12-07
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Brilliantly fresh tasty sashimi! Yum!
Matty . 2023-11-03
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Perfect ! Friendly and impeccable service. Clean place. Space. I ate well. Fair price and after a certain time dishes at half price.
Marie-Eve M . 2023-10-30
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Lovely meal, plenty of choice, loads of tastes and flavours, price very reasonable
Elise Cullen . 2023-10-25
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They use kiosk, ordering for all the food came out very fast. It wasn’t my favorite flavors. This one’s probably not gonna get a return trip by us.
advcards . 2023-10-16
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A really good itsu branch. Big portions on itsu scale and very helpful staff. Open until late
Sebastian Sillanpaa . 2023-08-29
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Haven't quite figured out how to enable self service... you order your food and pay for it... then collect it from the collection point... but uou don't collect your drinks from collection point, go somewhere else... not sure this is a seamless process... see so many folks asking the same Qs... Where's my drink...
Sadiq Butt . 2023-04-15
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Quick bite of sushi on the way. Chose Salmon full house and it was well worth it. Just enough to get the afternoon going.
Shebby Mohamed . 2023-03-25
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I was loving to buy a food here, but when I tried to enter the open toilet before buying the food the staff girl blocked the entrance saying that toilet is only for customers. I'm 55 y.o. These restaurants slogan is Health and Happiness. I'm not healthy and definitely not happy with that. I'm no longer your customer.
Oleg Malachov . 2023-01-18
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Ristorante simile per alcuni aspetti ad un fast food. Ordinare è molto semplice, il cibo viene preparato al momento o può essere trovato negli appositi frighi. Il personale è molto gentile e disponibile.
Valentina Catuogno . 2023-01-12
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Quick, fast and tasty takeaway, lost a star as no condiments available I did go later in the evening but would have been good to still have some out to use before I left.
Tamsin Jones . 2022-10-23
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good sushi and friendly staff - a top choice for a healthy office lunch in Shoreditch!
mark . 2022-09-15
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Member of staff was extremely rude and accused me of not paying because I couldn’t produce a receipt. I had chosen the greener option not to get one. He then demanded to see my bank statement! I told him it could take some time to show up on there. Definitely avoid, I will not be taking my business here after being treated with such disrespect. Itsu you should train your staff better!
V G . 2022-05-09
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Simply great, healthy and beautiful
Diana S . 2022-03-24
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Got a takeaway chicken Thai from here yesterday only to find that there was no chicken in the box.
William Doyle . 2022-03-10
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Worst tasting ramen and rice bowls. But the place looks decent
Tanjana Hossain . 2021-10-10
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Love this itsu near me, especially half an hour before closing time, HALF PRICE! So good value!
Stephen Chan . 2021-07-01
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Banging but they don't have Ramen.💜
Young Alias aka Bang Bang . 2020-03-07
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Decent prices, good place to sit, you can get boxes with sushi, gyozas, soybeans. There is also Miso soup serving and other hot dishes. More like a fast food, but good tasting and great for a quick lunch.
Alina-Octavia Cojocar . 2020-01-10
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Best fast food sushi ever. So tasty and fresh! And many vegan options!
Sofia Collins . 2019-11-13
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It's Itsu... what can you say? It's decent, not amazing. It's safe, and unexciting. ... and if you get here in the last half hour of the day, it's all half price!
David Edwards . 2019-10-19
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Very poor quality. I would sooner eat garbage.
Daniel Gilchrist . 2019-10-07
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Korean chicken bowl is quite nice
Michael Frantzen . 2019-09-21
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It's a bit pricy, but the food was decent and fresh!
Rianna Dawson . 2019-09-16
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Always fresh and always best selection of sushi.
Bea Meow . 2019-08-31
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Just be aware, they can sent tickets to park there. I parked for 1 hour, and received a ticket...
Branco Chiesurin . 2019-07-29
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Hot food was not very hot and lacked flavour
Eleanor Vidal . 2019-07-28
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Rating just for this visit. The food was tasty as always, but the rice wasn't cooked properly - lots of hard bits left which means it was undercooked. Probably rushed too much for the lunch crowd.
Paul Corpuz . 2019-05-31
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Fabulous! really helpful staff, great food and prices
E&T Growth Academy Rwanda . 2019-04-27
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Great food, great place to sit in.
Darren Mowatt . 2019-04-07
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Of all the places we ate in London, we loved itsu the most and was right below our airbnb!
Brent K . 2019-04-06
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Always busy and crowded but if that's your thing you'll be ok
BertJan . 2019-03-28
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Exceptional customer service, one of the best Itsu branch in London, highly recommended, Raquel was superb!
Darek Fortas . 2019-03-20
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Very inconsistent portion... Buying their hot pot soup is like a gamble. The portion is different every time I buy the coconut chicken soup. Once, there was no chicken at all. Another time, it was some rice and all soup with barely any chicken and vegetables. Sometimes the soup is only 3/4 full. For £4.49, you will never know what you're getting. Because it's concealed in a solid container, you'll only find out when it's too late... Please review your food portion and be consistent, Itsu!
Cheryl Choo . 2019-03-13
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Food was good but the staff weren't too interested in charging me correctly. I was charged 4 times for an item I only purchased once! I believe I was refunded but I'm. Not really sure as I wasn't given a new receipt. Altogether seemed a bit shady
James James . 2019-02-24
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È stata una novità! Un locale dove puoi trovare sushi, zuppe orientali, insalate e Macedonia tutte confezionate fresche. Le puoi consumare lì oppure fare take away. I prezzi sono ragionevoli. Il locale è ben tenuto. Al di sopra degli standard londinesi.
Daniela Di Munno . 2019-02-08
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No coma en este lugar a menos que disfrute del pollo teriyaki con arroz completamente crudo, personal caprichoso y sin reembolso. Nunca he tenido un problema en un itsu antes, ¡pero este es definitivamente uno para desviarse!
Sonny Turner . 2019-02-04
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Вкусная и недорогая японская еда
Elena Nevskaya . 2019-01-18
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Sehr leckeres und frisches Sushi
Geronimo Röder . 2019-01-08
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Amazing place to stay and to eat!
FILIPPO GULLOTTA . 2018-12-23
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The meal was very good, very filling. Nice surprise
Shirley Bent . 2018-11-28
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This is a standard itsu place with usual soups, salads and curries. The place is tidy and inviting. Menu has a variety of noodles and rice dishes, however very limited vegetarian options! The service is average to good, as most of them are pre-prepared, shouldn’t take long to be served. The food tastes nice, less spicy for an authentic Thai curry I think. Soups are delicious and good portion for £3.99 while main dishes like Udon noodles or Thai Chicken rice is around £7. Variety of sauces to choose from, including ‘not-so-hot’ mild chilli and garlic Hot-su Potsu sauce. Certainly try it out especially if you are wishing to taste Thai style noodles or rice bowls on a wintry afternoon! There are nature smoothies too on display though I think they are a bit overpriced!
Madhusudhan Konda . 2018-10-05
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Lovely healthy food served with a friendly service. Just perfect for a quick lunch break.
Andrew Levy . 2018-09-29
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An expensive rare treat. The staff are always very friendly.
Simon Brown (DrBeef) . 2018-07-23
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A little bit expensive for what you get, but it's fast checkout at lunchtime. However it's a great place to get your standard sushi/miso/noodle/gyoza fix. There is nothing too special about the cuisine, but nothing there is awful so always a good bet.
Meric De Silva . 2018-06-19
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Rice in the teryaki bowl wasn't fully cooked - was crunchy actually hurt my teeth a little.
Sanchez Lee-Nelson . 2018-06-10
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Cheap and pretty good sushi place
Anne-Marie Kroupová . 2018-03-23
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Nice japanese restaurant, with good selection of already made food
Tomás Silva Queiroga . 2018-03-10
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Delicious, healthy, and cost effective!
Vicky Faminu . 2018-03-06
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Not much meat in the hot dishes.
Laura Blancarte . 2018-02-27
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The half price offer is really nice every day just before closing, though by that time they usually run out of many options.
Petra Ágoston . 2018-02-02
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Pot'soup. Wow. You guys really step up the game.
Oleg Jasin . 2018-02-02
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Great fresh tasting food, with a decent gluten free range
Miss Gilbert . 2018-01-25
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Served super quick even through the height of lunch time - Selection platter and hot gyōzas were made to perfection!
Derek Liddell . 2018-01-15
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The Udon here is pretty horrible. Have had better instant noodles.
Andrew Nguyen . 2017-11-27
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Great food and service. Healthy options!
D . 2017-11-21
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Cibo buono, personale gentile e locale pulito.
Filippo Magnabosco . 2017-10-22
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Cheap and yummy. If you go at 19:45 everything is half price. But shhhh it's a secret.
pedron carlop . 2017-10-19
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As usual, good selection and fresh food
Tom Mleko . 2017-08-26
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Nice healthy food at a good price.
Sergio Bobillier . 2017-05-28
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Good place to get a cheap dinner at 8pm
Jai Rajyaguru . 2017-04-29
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A cheap way to have dinner in london.
Elena de la Peña . 2017-04-06
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One thing I can say never changes at Itsu is the attitude of the staff. Its such a welcoming chain, everyone is polite and smiling. The food is alwayd good but it's not cheap for what it is, especially the sushi boxes.
Gloria Richards . 2017-03-09
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Half price sushi 30 minutew before closing.
Sean McBride . 2016-11-27
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Good place. The food is good. The place is clean. The staff is friendly and attentive. I've been to this specific location multiple times. It's always pretty good.
Joel . 2016-11-16
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Nice, simple and quick. Great for lunch and have a sale of food items at the end of the day.
Jason Engel . 2016-10-31
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Always good service, nice vibe. The food is great the first few times you go, but very quickly starts to seem the same and repetitive and doesn't seem as good.
Richard Stowey . 2016-07-09
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Reasonable food, very nice staff
Claire Purbrick . 2016-06-15
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Great restaurant for barbecue with friends... Surprising savories !
Delphine Biquet Fabre . 2016-05-17
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I really like the food and I love the variety of ready trays that they offer. I find it a bit expensive to be eating here all the time, which is why I only come once every blue moon.
Conchy . 2016-05-13
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Expensive but great food & service
Ben Doran . 2016-03-29
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Love this clean and healthy food
Peter Peter . 2016-03-14
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Nice sushi, good offers. What else?
Txus M . 2015-12-02
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It's OK to sort out your sashimi fix. It's better with this shop here than without.
Shari Solo . 2015-04-09
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Delicious, if not always authentic, lunch box sushi, sashimi and salad. Very fresh; my particular favourite is salmon done three ways (sashimi, salmon/avocado maki, nigiri) for £8; not cheap but excellent for a treat, healthy lunch. Plenty of great snacks, including wasabi peas and they also sell frozen yoghurt here. Most people take away but there are seats for perhaps 20, although it's pretty noisy.
Sarah Drinkwater . 2013-05-31
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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