Based on 627 opinions finded in 4 websites
Based on 627 opinions finded in 4 websites
Nº 1347 in 1625 in Cardiff
Opinions
Not good for the money paid. XL Kebab more like a medium size compared to other Kebab places used. Salad a joke, few bits of lettuce and red cabbage with sliced onion, no cucumber or tomato at all. £1.80 for a half filled round tub of coleslaw
david . 2025-03-08
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thank you so much for the good
Sabina . 2025-02-08
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great delivery service, friendly guy, great food
patricia . 2025-02-08
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Lovely food. Arrived early. Thank you x
Chloe . 2025-01-15
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We’ve order from pizza time for over 10 years never been disappointed!
Victoria . 2025-01-12
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I ordered 2 pizzas and I told them on the phone not to knock and to call once outside they never and they left the "one" pizza on my door step. And didn't come with anything else won't be ordering from there again.
Luke . 2024-12-20
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Great meal, pizza's well cooked and fresh, chicken bites although once again well cooked they were a little on the spicy side for the wife so i had extra 👍delivery driver was a lovely bloke engaging in conversation with us, definitely use again
Jeff . 2024-12-20
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very poor quality,arrived cold would not recommend at all
Liam . 2024-12-19
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The pizza was delicious and fresh
Maria . 2024-12-17
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The pizza was cold. The fries were rock hard and cold and the onion rings were soggy and the garlic mayo was watery and tasteless. Not good!
User . 2024-12-17
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food was missing paid for two cheesy chips received on and paid for 2 garlic mushroom where was all my order when I called the shop there's was no answer at all
Mike . 2024-12-02
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I haven’t received my order how can I enjoy it?
Olivia . 2024-11-26
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ordered large mixed kebabs and the were like medium size if that paid extra for cheese and they dint even add cheese the nixed kebab was more lamb the amount of chicken was honestly roughly 5-6 pieces and our garlic mushrooms where ice cold
Mike . 2024-11-22
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actually just didn’t even receive my order pretty decent 👍
Ryan . 2024-11-21
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Me and my wife have been ordering from here for over two years now, we love it, always super quick and always hot and delicious not to mention affordable. What more could you want!!! Every week is pizza time!!
Arron Kerry . 2024-11-02
MORE AT Google
Pizza and chips were really good, delivery is fast and food came hot
Olivia . 2024-10-18
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Food was tasty, it was reasonably priced and it was delivered on time. I will be ordering from Pizza Time again, thanks!
Alysha . 2024-09-29
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great food as always and excellent and speedy service ! would highly recommended especially the pizza deal good value for money 👍🏻 thank you guys !
luka . 2024-09-08
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Absolutamente repugnante servicio .. comida no llegó .. después de que llamamos para decir, nos gritaron haciéndonos pasar por mentirosos .. sus palabras " Sé cómo son ustedes" Les dije que el conductor no entregó... Les enseñé videos de campanas de puertas de llamada y aún así no lo tendrían. . Voy a ir a las normas comerciales y consejos a los ciudadanos consumidores. . parece que aquí no tenía más comida, así que este lugar definitivamente necesita mirar y será tratado en consecuencia
Michelle M . 2024-09-05
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Driver was ignorant and rude! Dropped our food on the floor and gave me and my husband attitude when we asked why that happened. Called the restaurant and they were supposed to replace items however failed to do so! Vile
Laura-lee . 2024-09-03
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absolutely disgusting service I got last night i thought I'd buy kebab right didn't want to cook ordered from this place mixed extra large some chilli sauce it arrives on time driver takes of I opens it up I don't know what I'm looking at first of the salad was not fresh at all and as I poked through what I'd been given I could not find one fresh cut of donet meet they had just cut of the donner kebab this wasn't freshly made I don't know what u had been served binned it got me money back!!!
DANIEL . 2024-08-20
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£3:35 for a bottle of coke but got given a bottle of freeway cola from Lidl! Food was given that contained allergens! Negligence issue period!
Laura-lee . 2024-07-24
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Been ordering for years and years. Was very disappointing tonight, the kebab was hard and dry in the wrap. The wrap wasn’t wrapped how it normally is (all tight and together). Some of the chips tasted uncooked. Wish I hadn’t of ordered tonight.
Amy . 2024-07-18
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Onion rings and chips were soggy, ordered double pepperoni and there was only one piece on each slice, delivery driver wouldn’t come to the front door and gave us the food out of his car window.
Shannon . 2024-06-23
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The best burger I’ve tried my whole life
Ivar the boneless . 2024-06-20
MORE AT Google
The best burger I’ve tried my whole life
Ivar the boneless . 2024-06-20
MORE AT Google
Didn’t come to my address I am not happy
Sophie . 2024-06-18
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The food never arrived, I called to ask where it is, and they said they had tried to call me 9 times (they did not) When I asked to collect the food, the man on the phone refused and shouted at me to call just eat. We never received our food.
Joe . 2024-06-14
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I have ordered from this place over 7 times and always had delivery via cash payment now tonight tellinging me doesn't do cash payments and to order online after taking my order
Andrew Williams . 2024-06-03
MORE AT Google
I have ordered from this place over 7 times and always had delivery via cash payment now tonight tellinging me doesn't do cash payments and to order online after taking my order
Andrew Williams . 2024-06-03
MORE AT Google
I have pizza and pizza time pizza was delicious. I can’t wait to go there again. Place is nice and clean stuff are very friendly.
Hawman Ibrahim . 2024-05-18
MORE AT Google
VERBALLY ABUSIVE SCAMMERS HERE! Horrible man on the phone yelling at me simply because Deliveroo’s vehicle broke down and I asked for an eta for the redelivery offered to me from the app and he started saying he won’t make the food again for free (even though we paid for food and did not get it? Absolutely horrific yelling) and refusing to deliver the redelivery - simply when I explained the situation and asked for an eta. Did not even call to complain about the vehicle breaking down. Then proceeded to send us a SMALL BREAD after spending £30. We called again and they started swearing at us on the phone. Very rude behaviour. Will never recommend. Still not got food and paid £30 with no money back.
sruthi akilan . 2024-05-18
MORE AT Google
Nice food...and very fast delivery 👌
Muhammad . 2024-05-09
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takeaway never give option to select a sauce option for the kebab wrap
Anthony . 2024-05-08
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Must have been last order of night food could have been prepared neatly. the donner was thin strips usually nice and fresh.
Irfan . 2024-05-05
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VERY RUDE GUY EVER I HAVE SEEN INY LIFE AND VERY DIRTY AS WELL
Ibrahim Omar . 2024-05-04
MORE AT Google
The food was amazing chawmanny mama Falah
ahmed . 2024-04-27
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Food never turned up. When I phoned the restaurant they were extremely rude and shouted at me telling me it was my fault it never arrived and refused to deliver the food. They hung up on me 13 times, kept talking over me, repeatedly shouting at me. In the end they offered to deliver my food but they said they will only do it if I pay the driver £3 and it wouldn't be fresh food it would be cold. So not only did they scam me, they then tried to blackmail me and send me cold food (which they admitted over the phone they would be happy to do). Absolutely disgusting service, and awful food that's never cooked & cold. STAY AWAY!!
carl . 2024-04-27
MORE AT TripAdvisor
The guy inside is cer dirty i see him too many times he is using dirty hands fir pizza and making doners please guys be carefull
Muhammad Naeem . 2024-04-23
MORE AT Google
Have never been here before in my life. I life in NI and my 12 year old daughter is getting bombarded with calls from this number, unsure how or why they are harassing a child starting just after 9am. Asked them when they rang why they are calling a child non stop to being hung up on, no explanation. Don't let it happen again
Emma O . 2024-04-22
MORE AT TripAdvisor
If you want an upset stomach or food swimming in grease then definitely order from here 😏. That much grease it soaked right through to the outer packaging and all in the bag it came in. I’d rather starve than buy from here again
Sharon Pocock . 2024-04-10
MORE AT Google
Go here quite often when I want a takeaway. decided to order it through uber eats, delivery was really quick and the delivery driver was so lovely!! Food was great as always :)
rukhsar . 2024-03-31
MORE AT Google
Received uncook chips, so called to ask for a new batch. The guy continued to swear at me and say they were cooked and then said he couldnt do anything so ended the call. Awful food, along with awful staff!!!! Please dont waste your time
Sam S . 2024-03-22
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We ordered for pizza and I was dilivered wrongly when we asked why is this wrongly dilivered he was very rude speaking to us.
Ullas Vishwanath . 2024-03-14
MORE AT Google
Bad Cardiff Takeaways: Absolutely awful. I order a Pizza Time Baguette Special which was essentially Garlic Bread and an abysmally thin slice of barely edible doner meat. The 'baguette' itself was only worth a star if one of Willy Wonka's Munchin's were eating it. I also order a portion of chips, granted they were ok. Yet, when I saw that the vinegar was applied by a spray bottle, I asked for a little more. However, judging by the look on his face, one could assume that I had suggested something obscene. All in all, an exceptionally poor experience, would not recommend.
Jack Laidlow . 2024-03-13
MORE AT Google
Lovely as always, just missing the best part, garlic sauce, I was under the impression that it always comes with the meal deal as of last time I ordered it I ordered x2 garlic dips and got 4
kai . 2024-03-09
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Delivery was way too fast - pizza was cold and soggy. Chicken doner was cold and fatty. Just wasn’t nice at all.
Blaike . 2024-03-01
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food was cold. called them and they said it was fine. the guy said he cooked it himself. he said it was cold because of salad. so why was my garlic bread stone cold
colin . 2024-02-21
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Great Food, great customer service, Delivery came on time and the driver was very polite couldn't ask for better service 😀 👍
DANIEL . 2024-02-13
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Delicious food! So good! Ordered through their website, arrived on time and everything was precisely as ordered. Thank you! :)
shereen abbas . 2024-02-11
MORE AT Google
They put that it's been delivered however they arrived 30 mins later. Obviously food was cold. Waste of money and time
Amjad . 2024-02-10
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Horrible plastic microwaved food. Inedible. Avoid it like the plague.
Roger . 2024-02-10
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Chips were cold, burgers weren’t very warm but chicken strips were hot also my desert order was wrong certainly didn’t receive fudge cake’s had strawberry cheesecake instead which none of us like… not happy
Natalie . 2024-02-08
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Fantastic service outstanding staff always keen to please customer service amazing and well worth the money
Christine Buckingham . 2024-01-24
MORE AT Google
i got the large portion of kebab meat and the portion size was amazing, you could feed a family of 3. also, it tasted so good🙏
Mia . 2024-01-18
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Refuse to let u order over the phone and pay cash point blank told me we don’t take cash yet they take delivery’s over the phone joke of a place wouldn’t go here again
James . 2024-01-12
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Been ordering from here for years nice pizzas delivery driver was a gd guy as well found the address when most can't big white guy
shaun aston . 2024-01-10
MORE AT Google
The pizza was quite good but undercooked in the middle. As well as that, the chicken burger was overcooked and hard to eat. The bread was soggy while the patty was stale and flavourless
Zack . 2024-01-10
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Absolutely stunning and so fresh and hot
Lee . 2024-01-05
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Arrived with a meal missing and by the time the meal was resent and arrived , my daughter was in bed asleep.
Max . 2023-12-28
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Banging food and quality customer service 👌
DANIEL . 2023-12-19
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Very good service food was great We had a meat feast 10" and a Chicken kebab with all salad chilli and garlic sauce would highly recommend
Durud Miah . 2023-12-17
MORE AT Google
Must say not ordered from this place in quite some time but must say that the burger was exactly the same as I remembered them before they have changed the chips to much better quality than the old skinny fries definitely well preferred decision to whom decided on the change definitely going to order again
Gavin R . 2023-12-12
MORE AT TripAdvisor
Always excellent service from my favourite pizza shop the staff are always friendly and the food is always spot on delicious, thankyou for your great customer service 😀
DANIEL . 2023-12-04
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The delivery driver was lovely but the food was cold, the cheesecake was frozen and the fudge cake was moosh
Tam . 2023-11-17
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Absolutely stunning and they read my
Lee . 2023-11-17
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Great food everytime i order from here!
Arwel . 2023-11-07
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Absolutely stunning however the note left was not actioned
Lee . 2023-11-07
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Forgot half of our order and had to ring to ask for the other half. Meant food was done in relays, which isn't ideal for a family.
Dafydd . 2023-10-22
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Awesome place to get food the food was still hot when it arrived and tasted good, lovely service from delivery driver he was very polite all in all great take away 😀
DANIEL . 2023-10-09
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They didn’t ducking deliver food
Leila . 2023-10-08
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Super fast delivery but really not happy with the pizza...I always get very nice pizza but this time both pizza's wasn't cooked properly and topping moving around with very less cheese on them...very disappointed
Muhammad . 2023-10-02
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Lovely food will definitely be ordering from you guys again :-D
Hannah . 2023-09-19
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the same supplier the same food same containers as the all the other burger, kebab, chicken and pizza crappers i should of known better but i like to give the benefit of the doubt they play different names so people can get disappointed at another place when really its the same brand or logo.
joseph . 2023-09-19
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Great good great service quite delivery coukdnt ask for better 👏
DANIEL . 2023-09-19
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Order never showed up even tho it was paid for.
Josef . 2023-09-12
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Delivered on time fair enough. However very poor quality, won't order again
Chris . 2023-09-11
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Lovely food quick delivery time lovely hot food :) 👍
Laura . 2023-09-01
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Great pizza delivered on time. Definitely recommend this place *****
Jason . 2023-08-29
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Early on delivery. No issues there but the quality of food was horrendous. Greesy and poorly packaged. Will never recommend to anyone!
Declan . 2023-08-15
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Was missing a potion of chips and to cans of coke
Jen . 2023-08-01
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What a sorry excuse for a take away establishment. Having being previous loyal customers for numerous years, this came as a shock. I had called to order a delivery for a large group, to which we were able to verbally place the order, and await delivery. Staff had called back to inform me they would need to collect our cash in advance. I was shocked to hear this, and when I stated this wasn't going to happen, as i had never heard of this to ever happen before, they became very aggressive and intimidating which was a shock to here and equally demoralising to myself and my group. How could a take away establishment demand cash prior to delivery? And equally, how could they verbally abuse regular, loyal customers, let alone any customer the way they did. They have well and truly lost our custom forever more. Myself and my group will not return to this establishment in future.
Bethan Wilson . 2023-07-30
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Always nice pizza...thank you guys 👍
Muhammad . 2023-07-12
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Lovely hot fresh and crisp food everything was cooked perfectly. Highly Recommend
Sherie . 2023-07-12
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Lovely food & always amazing service. Highly recommend to all. 5 stars!!
Sarah . 2023-07-01
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SHOCKING service. Called to say items were missing and was told “they were busy and what did i want them to do about it.” then proceeded to tell me that the sauce was under my pizza. Like that makes sense. To top it off. The food was cold. Won’t be ordering again from there.
Stephanie . 2023-06-28
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Was alright. The pizzas were both undercooked. Average quality. Onion rings greats. Chips were cold despite the fast delivery. Delivery was excellent and the price was unbeatable.
Thomas . 2023-06-11
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Awful customer service followed by food poisoning the next day… don’t recommend
kiran ladhur . 2023-05-29
MORE AT Google
Food was cold and very disappointed in quality . Will not be ordering from here again.
Sarah . 2023-05-16
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Last order did not have chips, this order did not have sauce on one burger when it should have.
Paul . 2023-04-11
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Said food has been delivered but no one has coke to my door and no refund given
Billy . 2023-04-03
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Ordered thin base pizza !! Gave us a thick base , to much bread not able to taste topping , which was very little of it. Was Tasteless so disappointing :(
Selena . 2023-03-31
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Lovely food but it was a bit cold when it got here which was disappointing, I usually order from here & makes lovely food though.
Chloe . 2023-03-31
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Would give no stars if there was an option, we ordered food off Uber eats the delivery driver that works for pizza time had delivered the food to the wrong address, when called they were ending the calls or not answering and if they did answer I was met with not but abuse and spoken to like dirt. When explained they had delivered it to the wrong address they said that they will not refund the money as it wasn’t their problem. Shocking customer service and vile people all in all. DO NOT ORDER FOOD FROM HERE
Maddison Garrett . 2023-03-30
MORE AT Google
I had very bar stomach ache after this food, I worry that the food was old or keep in not good place. Never again
Anna . 2023-03-09
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Delivery driver was extremely rude on the phone when it was his mistake that he went to the wrong location without specifying. Food was almost cold by the time we were able to eat it
Sian . 2023-03-07
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Didn't put cheese on our cheesy chips! Ordered 2 pizzas, one thin base, one thick, both came the same (thick) Chips were great though, as were pizza toppings, just not quite what we ordered!
kaylee . 2023-02-11
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Out of the pizza places I've ordered from in the past couple of months this was probably the nicest. Nice and fresh tasty too.
Michael . 2023-02-02
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The food come early but was missing some items an couldn’t ask for any better customer service they sent the missing items and more.. food was really nice will be ordering again!
Daniel . 2023-01-27
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Lovely pizza generous with toppings good delivery time
Laura . 2023-01-25
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