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4.5

Based on 29 opinions finded in 1 websites

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Nº 655 in 1872 in Brighton and Hove

Nº 15 of 26 Japanese in Brighton and Hove

Score
OpinionsNoteTripAdvisor294.5

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I visited this restaurant expecting a good dining experience, but unfortunately, I was met with an unexpected inconvenience. While the food looked nice, I was caught off guard when I was about to order and was informed that they only accept cash. What made it worse was that there were no visible signs or prior warnings about this policy. The staff handed me a menu, allowed me to get comfortable, and then, just as I was ready to order, they casually mentioned the cash-only policy. To make matters more concerning, they required payment upfront before even preparing the food, which felt a bit unusual and off-putting. Given that most places accommodate card payments, this lack of transparency seemed misleading and inconvenient for customers who might not carry cash. If you’re planning to visit, make sure to bring cash to avoid any frustration. However, I personally believe that businesses should be upfront about such policies to ensure a smoother customer experience.

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I loved it and I visited there just last night. The Japanese plant-based bento box was delicious and excellent service.

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My fiancé and I have visited the cafe twice now for afternoon tea, a Studio Ghibli themed one and a Valentines one, and it is such a great experience! We have to travel nearly an hour to get there but it is 100% worth it! The food is amazing, the staff are wonderful and the atmosphere is so peaceful. I would highly recommend and we can’t wait to go back soon!