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3.5

Based on 8 opinions finded in 1 websites

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Nº 578 in 696 in Mendip

Score
OpinionsNoteTripAdvisor83.5

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Came here during Cowes week. We were looking for somewhere for lunch, which had space and was out of the rain. Stumbled across the club and as there were a few seats in the marquee able to accommodate our party of 6 we decided to eat and have a drink here expecting it to be quite expensive. We were pleasantly surprised by the choice of ales at very reasonable prices and the excellent pizzas which we had for lunch. The young staff were very pleasant and we thoroughly enjoyed our time there.

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Eric51 . 2023-08-28

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Visited as the sailing club all own members of other sailing clubs to visit. The premed is reek of history and have a perfect location overlooking Cowes Roads. Stayed for a couple ofrounds of drinks. Only thing stopping a perfect score of 5 was a disappointing member of the bar staff who letting the side down with poor service ( to many not just us)

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Jim D . 2023-05-26

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I have never written a negative review before so a first time for me. This was in a really stunning location and the decor was amazing. However a rude staff member ruined our brief drinking experience here when she tried to call us out for sitting on a table that was reserved 1 hour later. We were only staying for 1 and soon drank that after this person devoid of customer experience thought she was something she is not.it was in front of other customers and they just laughed at her attitude with us when she went away as we were in the right. I now know why the place had so few covers when we entered.There was no reserved sign until she brought it over and plonked it down -obviously she had made an error but did not have the decency to apologise. So many other lovely places to enjoy a drink in Cowes so please avoid here if you want a relaxing drink and try them. We will !

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Julie B . 2022-10-02

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My crew and I were in the Isle of Wight for the British Classic Yacht Regatta week, as usual we visited the Island Sailing Club for a dinner all together. 
 There were around 15 of us, half had a meal while the others had drinks. 
I ordered the steak, another member of crew ordered a chicken breast. The steak was over-cooked like leather with a side of mushrooms and a whole tomato which had been dumped in a fryer. My friend’s chicken was over-cooked and also looked like it came from the same fryer (they had to dissect the inside of the chicken in order to eat). It’s safe to say, our food was tasteless. 
 We made suggestions and idle complaints to the staff who were very sympathetic I cut into the steak and challenged the chef to eat a part - It was inedible. I then returned to the Island Sailing Club office downstairs the next morning, mentioned our experience and complained about the food. They offered me their sympathy and said they would send an email. 

The food we experienced was juvenile and appalling. Considering its contribution to sailing in and around the Isle of Wight, it leaves me breathless they can’t find a competent chef to compliment the history of a very important yacht club. This experience was an embarrassment to the Isle of Wight and my friends and I on a special evening. 
 It saddens me to make this review about their food but I feel that this is a genuine complaint and hopefully some good will come of this. 0 stars for food if the option was available.

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AMitt . 2022-08-22

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Knowing The Island Sailing Club from many trips to Cowes Week over the past 10 years or more we decided to go and support a new venture they are doing this year - a BBQ. I can't begin to say how sorry we were. The staff were lovely and we ordered a burger (£8.50) and chips (£5) which we thought a little steep as did another couple we spoke with. They were cooked to order (although another table were served before us) and they took a long time to come. Eventually they arrived. The burger, which was very nice, from one area and the chips which were frozen French fries from a shed opposite where the "chef" was on his phone most of the time. My husband's burger and chips arrived but only my burger. We were told that my chips weren't cooked yet. The chef apparently had been told off for being on his phone and he was cooking them now. Half way through our meal and watching what was happening and the phone still very much in evidence we asked to cancel my chips and have a refund which they did. We then asked for the manager. I am still absolutely astounded at his attitude. He spoke over me the whole time whilst I tried to explain what had happened. I had to ask him in the end to please be quiet whilst I finished speaking. He then told me I should have read the menu as they explain at the bottom that food won't be served together as they come from different stations then proceeded to pick up the menu to show me. He explained they could only cook three portions of chips at a time! His attitude was appalling and to cap it all he stood there with a smirk on his face throughout. My husband ended the conversation suggesting he take a course in customer service. The experience marred our whole day!

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728pamr . 2022-08-05

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We called in for an impromptu lunch and were lucky enough to find a table right on the water's edge. The menu is small but everything is freshly cooked to order and good quality. The burger was juicy and the pizza was full of topping. For some reason, my QR order generated the wrong pizza. The staff were lovely about it and provided the correct one, even though the original had already been cooked. We had doughnuts for dessert and, again, they were freshly cooked to order. The restaurant is part of the sailing club and it feels like it, which just adds to the charm. We thoroughly enjoyed all the water traffic going past us. We definitely have plans to return!

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heatherjf1968 . 2022-07-05

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Although it felt a little daunting, we walked down the narrow alley to the waterfront bar/terrace and we weren’t disappointed. The signage states non members welcome and we didn’t feel out of place at all. The bar is well stocked and the food menu suits the venue perfectly. Most of the food comes from over the street from a pizza outlet and it all looked great. Special shout out to the ‘pizza topping topped nachos’ which were delicious

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richardstewartuk . 2022-07-02

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Booked an Afternoon Tea voucher via the price is wight for a Mother’s Day present. Lovely food, friendly staff & beautiful views from the conservatory!

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Ella C . 2022-05-25

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