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4.5

Based on 313 opinions finded in 1 websites

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Nº 232 in 1060 in Wirral

Nº 54 of 207 Other cuisines in Wirral

CUSTOMERS TALK ABOUT DISHES WITH..saladcheeseprawncakecoffeecreamjamsandwichchocolatehammustbutterchickensoupbeautifulcarrot
Score
OpinionsNoteTripAdvisor3134.5

comment_iconOpinions

We were looking for somewhere near to our hotel that offered a cream tea. This was a nice find, thanks to Tripadvisor. Beautiful homemade scones with a choice of jam and plenty of butter and cream. Nice setting too.

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Delius17 . 2024-10-01

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Amazing little place, friendly staff, spotlessly clean and the most delicious traditional tea and warm scones. The perfect pit stop whilst out shopping with mum.

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Jayne B . 2024-09-22

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Absolutely first class service with proper tea. The paninis were absolutely delicious as well. Thoroughly recommend this place.

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Su W . 2024-06-13

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This is the best cafe in England. No doubt about it. Their scones are out of this World. And the lovely ginger jam and the delicious cream. Yum! Yum!

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Davey C . 2024-05-23

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I love this place! Mel and Stuart are wonderful hosts. They work so hard. All produce is so fresh, all cakes made fresh that morning. Always a warm smile with my welcome. Cheese and tomato toastie, can’t wait!

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Heather S . 2024-05-21

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10/10 would recommend…. We always have a fabulous time here! The food is delicious and a very welcoming atmosphere. Thank you for having us ☺️

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Lydia . 2024-05-18

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Popped in again for lunch - really nice friendly service and decor. Everywhere very clean. Had Tuna and mayo sandwich, pot of tea ( proper tea with tea strainer). Scones are amazing - you get two - one plain and one fruit, choice of jams and clotted cream - fabulous. Well worth a visit if in the area.

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rosaline2015 . 2024-03-09

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Visited today for coffee and 🍰 cake, great atmosphere. Lovely staff and beautiful homemade cake x highly recommend xx

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510allisong . 2024-03-07

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Just back from lunch at Isabelle's in Heswall, we both had turkey sandwiches, absolutely delicious. I had them last December and my husband had food envy as he picked something else, we both ordered them today and he said they were worth waiting 12 months' for!

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ATEPort . 2023-12-22

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Pot of tea was good but turkey stuffing and cranberry sandwich was very poor, when we found the turkey it was wafer thin with no taste , when we spoke to waiter about it he just laughed., won’t be visiting again

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Sherpa15729102349 . 2023-12-17

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Went on spur of the moment for lunch. Food was delicious. Staff friendly and chatty. Venue spotless! Would highly recommend. Have lived in the area all our lives with this being our first visit. It will not be our last! Loved it!

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laskeykathryn . 2023-09-16

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My daughter had spotted this place when we drove passed, as her name is Isabelle she was desperate to go. So we went for some lunch, which was delicious and had a nice hot chocolate! I was pleasantly surprised that the place was full and a variety of people inside. The staff were very friendly and polite. Would highly recommend visiting here, would be a lovely place for afternoon tea with family or friends! Thank you for your service when we visited.

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LouiseBarwood . 2023-08-16

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Ate here for the first time for coffee, pot of tea and scream scones with my big sis. Everywhere very clean and fresh. Fab chandeliers add to ambience. Friendly service with a smile. Scones home made with clotted cream and jam - tasted amazing. Good choice of sandwiches and recommended if in the area.

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rosaline2015 . 2023-06-26

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I feel as though this cafe has so much to offer, I love the decor, the staff are just gorgeous, not to mention the delicious food at reasonable prices. This is my go to place for lunches and it never fails me. The Tiffin is the best ever, although it’s not on the menu, they use it for their afternoon teas so I’m always cheeky enough to ask for a slice and must I say heartbroken if they don’t have any, it’s just too good!! I have recommended this place many of times and would always recommend it to anyone! Mia and Steven x

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MiaFrankie14 . 2023-05-11

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This was my grandparents favourite spec for years. Since my grandad passed away, his wife has still been a regular there and she can’t be made to feel any more welcome by Mel, Stu and all the team. I regularly accompany her and have always had a yummy lunch. The cakes all homemade are absolutely gorgeous 😋 Lovely place, food and staff and always better to support a small business than a large chain.

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Laura P . 2023-05-10

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Absolutely love eating here. Food always fresh and tasty. A lovely welcome and place is super clean. Great atmosphere. I regularly meet up with friends here. It's a delightful treat for us

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L9976RLvalp . 2023-05-10

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We enjoyed another visit to our favourite tea room on Monday. The service and food were excellent as always - Stuart , Mel & their staff do an amazing job!

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Ann H . 2023-05-10

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Always a fantastic experience, great local food, superb service and friendly staff. Fest coffee shop in Heswall. Been hoping here gor years, never disappointed 👍👍👍

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carltZ7213VO . 2023-05-09

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Best coffee in Heswall and always served with a genuine,friendly smile. We love the menu and have never been disappointed by our choices. Fab cakes so good I sometimes buy an extra slice to take home.

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suesF5106XQ . 2023-05-09

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Isabelle's is a family run restaurant that I've been coming to for years. All the food is made from scratch and the scones are the best I've ever had. The staff treats everyone like family. There are a few outside tables for days when the weather is lovely and even those can be full at lunchtime. So good food, reasonable prices and friendly atmosphere. What's not to love!

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Rosemary G . 2023-05-09

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I love coming here with my friends for lunch, always clean, service is top drawer plus the food is delicious. I try & have something different each time I visit & never ever disappointed. They really do work tirelessly. It’s such a busy hive of activity so I’d always advice to book a table. Thankyou again to all the lovely staff at IsIsabelle’s 🙌 keep up the wonderful work. PS The cakes are just gorgeous not that I’ve had any 😜

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BodycorePilatesH . 2023-05-06

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Staff were rude to my Wife who pulled up the particular person and remonstrated with her. The Owner came flying out and was verbally abusive to her and threw her and her 2 friends out. It seems Customer satisfaction is way down the priority list...

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373normanh . 2023-05-05

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I have resided in Lower Heswall for 18 years and have frequented many coffee shops, tea rooms , 5* restaurants , and hotels in my long life locally and around the world . my husband and I have never encountered such frightful service, we were...

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970haroldk . 2023-05-05

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Like so many other satisfied customers, we will be visiting Isabelle’s again for our regular coffee and cakes. Manager and staff always attentive, even to the point of bringing out water for our dog! Excellent service! Would highly recommend!

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V4622CWcarolb . 2022-10-11

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Whilst having coffee here four days ago we asked if they catered for vegans, as we were already booked to have lunch here today. We could hardly believe it when we were told there was no vegan food served! So one of our party watched...

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WirralBeachlover . 2022-09-29

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Best teashop on wirral Fabulous food, fab staff & fab friendly service Been coming here for 10 years & absolutely love it! Highly recommend !

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Psecret123 . 2022-09-25

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Love our coffees and breakfast here, often followed by the most amazing cakes. Staff are so friendly always say hello and make us feel welcome. This definitely one of my favourite places.

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katherinewD6927ZK . 2022-09-23

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This is our favourite regular coffee and chat stop. Lovely friendly and helpful staff. Food is fresh and tasty, often followed by a delicious cake ( naughty but nice!)

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NorthStar35732650674 . 2022-09-23

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We went here for afternoon tea for my daughters 30th birthday as we had been a couple of years ago. We were extremely disappointed with the amount of food we received for £85, we were also only offered the one drink when we arrived. We...

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B8309AClisab . 2022-09-14

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Its not a bad place -reasonably priced food that is nothing special, but perfectly acceptable if you're hungry. But dear oh dear, the manager! What did we do to upset him? We would go again if in the area and hungry-but not if he was...

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A1029CBcarolinea . 2022-07-29

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Greeted by the sour-faced manager who obviously felt we were an intrusion into his day. Very bad attitude considering he is the manager. Don't think we will bother going again.

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258carolh . 2022-07-28

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The manager is very much in the wrong job. Couldn't have made us feel less welcome. Plenty of other better places to go to locally. Never again.

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lollymlg . 2022-04-07

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My wife and I dropped in at Isabelle's Tea & Cakes when visiting the Wirral. We received a friendly welcome and were shown to a table for two. The scones and fresh cream roulade were very tasty and the Latte was hot. Food and Drink...

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A5895UUmanfredb . 2022-04-07

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As always everything superb.All food and drinks excellent and all served with a smile.Nothing too much trouble.If you are in the area a visit is a must.Very highly recommended.

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Mobile57755378171 . 2021-12-30

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Welcoming tea room. Indoor and outdoor seating. Accessible toilet. All on one level. Creamy mushrooms on toast perfect. While chocolate cheesecake wow. Excellent covid arrangements. Staff so welcoming.

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JANETDENISE . 2021-08-26

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Been for lunch today and as always everything superb.Food and service excellent.Would definitely recommend a visit.

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Mobile57755378171 . 2021-07-10

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Visited lunch time greeted by very pleasant staff who were attentive but not overpowering. Food and drinks ordered and delivered shortly after. The quality of the food supplied is very good being tasty and adequate. Well presented meals The cafe is well supported by what...

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weekender48 . 2021-06-30

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This place has several good reviews, but i dont understand why. The place itself is rather bland and featureless and doesn't have a great atmosphere. Our food was average-we had cheese toasties and they were served on rather cheap bread accompanied by cheap iceberg lettuce-...

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LudditeMe . 2020-11-03

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So pleased to return to this lovely cafe for amazing food, cake and coffee. We also had a picnic hamper from Isabelles during lockdown which was 10/10!

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sophielc94 . 2020-08-09

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Another wonderful lunch at isabelles, it’s so lovely to be able to visit again. The team always go above and beyond and during such uncertain times when it must be quite difficult with the special measures that have to be in place, they still provide...

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_hairbysophie . 2020-08-08

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It is so good to get out again after all the restrictions, at the first possible opportunity we went to Isabelles and it did not disappoint. Mel and Stu have taken great care to make sure everything is safe and the food was as good...

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Daydream20390326162 . 2020-08-08

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Was lovely to return back to this fantastically run family business. As per usual all members of staff were very friendly and welcoming. We went for afternoon tea and was not disappointed, the food was delicious. We also visited during COVID lockdown for take away...

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EmBlu . 2020-08-08

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Absolutely addicted to this family run gem of a cafe. Superb freshly prepared food & home made cakes. Always greeted with smiles and made welcome. Spotlessly clean and staff always cheerful and very efficient, nothing is too much trouble. So good to be able to...

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Psecret123 . 2020-08-07

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Had lunch which was very tasty but when I paid the bill we did not receive the 50% off even though it was a Wednesday and the establishment are registered for eat out to help out.

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Beanfeast . 2020-08-06

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This place has great food but Has a complete Tool for a manager, which is a shame because the rest of the staff are nice and like mentioned great food. Had a problem with a matter I discussed with him and was totally belittled by...

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DJ4315 . 2020-08-05

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First visit back after covid and nice to see the friendly faces of all of the staff. If you are looking for a warm welcome, lovely food and a friendly atmosphere this is the place to go. Even with a reduced menu and the covid...

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vikkoj . 2020-07-24

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Afternoon tea delivered for a socially distanced garden afternoon catch - up with a couple of friends. Beautifully presented, lovely range of sandwiches to choose from, along with delicious scones ( clotted cream and jam of course) and one of the best lemon drizzle cakes...

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KathZ344 . 2020-06-27

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Cakes made daily fresh, delicious menu and great service. I can't fault this place. Always service with a smile and can never do enough for us.

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Grayzeee . 2020-05-31

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We decided to treat ourselves to afternoon tea and gosh we are so glad we did It was delivered on time and immaculately presented in a picnic basket Beautiful fresh sandwiches gorgeous homemade cakes tasty homemade scones high quality crisps clotted cream quality jam fruit...

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M2163SQlizf . 2020-05-24

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My friend and I enjoyed our lunch here, I had prawn and avocado sandwich and my friend had prawn salad , then shared blueberry lemon and almond cake, all the food was delicious, the staff were very friendly and welcoming, we booked and I would...

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Debra B . 2020-03-05

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Loved it. If I have one little niggle it is that it is so noisy in there when full. I have never known a Tea Shop, Restaurant so noisy. Maybe a carpeted floor would help. However, the good food and the very friendly, efficient Staff...

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LyndaW32 . 2020-02-27

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I'll try anything twice – just to make sure. It's a good job I did, because the second time was not a patch on the first. On this occasion, the flat white coffee was flat and white but seemed lacking coffee. The double espresso was more like a weak single – which seemed lacking in coffee.The choice of cakes was limited – to two – but at least they were home made and quite pleasant. The girls on duty were very pleasant and cheerful as before. The bloke serving, who I took to be Mr. Isabelle, was not. It's not a great ambience and he didn't help much. Not the place for a relaxed atmosphere espresso. Will not go back.

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BrianB350 . 2020-02-07

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I love Isabelle's, it is such a nice and friendly tea room/bistrot. Staff are really friendly. Fantastic coffee and lovely selection of cakes. Nice in the summer when you can sit outside and watch the world go by. Love this place, may it continue to thrive.

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DivaKent . 2020-01-18

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We have been visiting Isabelle’s every week since it first opened 7 years ago and have never been disappointed with the consistent standard of excellent food and service.The quality of food is excellent, including home made cakes and savouries made by the owner fresh each day. The staff are so attentive and friendly, without being intrusive. All in all a wonderful experience in a relaxed and friendly atmosphere. We look forward to our visits each week and would highly recommend anyone visiting Isabelle's.We would to thank the owners and staff for making our visits so enjoyable.

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Coffemate . 2020-01-09

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Lovely tea room. Spotlessly clean. Delicious sandwiches and cakes. Friendly and welcoming staff. Love Isabelle's speciality blend tea.

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LynseyTay . 2020-01-08

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In response to one of the previous reviews as someone that has worked there since day one of them opening, I can confirm that we get daily tips, we also get any food or drink we want throughout the day with no charge to us.

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243ollyC . 2020-01-05

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My husband and I often visit Isabelles for lunch or coffee and a cake and it is the best cafe around! Homemade cakes, a great choice of food and lovely staff... what more could you want - 5* from us!

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sophielc94 . 2020-01-05

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Great quality food as always and amazing staff again as always , really lovely afternoon out. Great spot in Heswall

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Cerys9 . 2020-01-05

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I love Isabelle’s in Heswall, the girls are always very welcoming and helpful. The food is all homemade with beautiful cakes and scones, my daughter loves the tiffin!

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N648 . 2020-01-05

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Had a really great lunch with a friend just before Christmas. It was busy but quality good and service amazing. I checked with the member of staff that the tip I left would be kept by her only to be told that the owner kept the tips and the staff didnt get them. Really poor show. Ruined the experience.....

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deborah d . 2020-01-02

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Five of us dropped in for a cuppa and were warmly welcomed despite it being near to closing time. Tea was properly served with leaf tea and the gluten free scones perhaps the best we have tasted. Simply a great find.

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Walter C . 2019-12-31

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Fabulous village find, service & food was lovely. We will be back for afternoon tea very soon, that I am sure of.

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Steele797 . 2019-12-01

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We called in fairly early and decided to enjoy a Toasted Tea Cake with our morning coffee.

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Alfred1914 . 2019-11-28

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Love this place, always beautiful cakes, light bites and a good cuppa! Staff always friendly and helpful

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dixiedoesdazzle . 2019-11-24

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Obviously very popular for afternoon tea and delicious cake. Service was quick and staff very helpful and friendly. Very welcoming atmosphere and tastefully decorated. A one off! I would certainly visit again if I was in the area.

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Scouselil9 . 2019-11-16

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A lovely little cafe which provided the perfect setting for a catch up with friends. The loose leaf tea was a delicious brew and the carrot cake was one of the best I have ever tasted. Scones are also very good - you are served two (one fruit and one plain) and given a choice of three jams which I have never experienced. The staff are very attentive even when busy. Will definitely return.

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CEA78 . 2019-11-02

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Nice place. Very friendly and attentive service, and serving really tasty cakes and snacks. Went with my family and we had a lovely time

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Richard K . 2019-10-30

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If you are in Heswall then a visit to Isabelle's is a MUST.

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Alfred1914 . 2019-10-25

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We were taken to Isabelle's Tea Rooms while visiting a friend from Heswall who we hadn't seen for many years, we had a delicious lunch in lovely surroundings.

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cabbagequeen . 2019-10-07

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I have visited a couple of times for afternoon tea some time ago but went today and pleased to say it's the best!! Beautiful fresh sandwiches and gorgeous cakes and tiffin to die for!

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Lesley1096782 . 2019-10-05

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There is NOWHERE better than Isabelle’s for tea and cake! The lemon and blueberry almond cake is like a little bit of heaven on a plate. As is the lemon drizzle, the scones, the chocolate cheesecake....... I’m working my way through the menu. This place is guaranteed to cheer you up on a bad day.

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emmab877 . 2019-08-14

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This is where you will find the best cream tea in the whole of England. The most mouth watering scones I have ever tasted.

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Davey C . 2019-08-08

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We were given a voucher for afternoon tea, with the advice that booking might be a good idea. It was! Packed, which I think is always a good sign. Very friendly welcome & a table was found immediately, although a better one came free & straight away we were asked if we'd like to swap. Choose your sandwiches from the main menu, plus beautifully light scones, then mini meringues & tiffin. There is also hot toffee sauce for dipping your meringue! Will definately be back for more as this is a little gem.

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Sue L . 2019-07-18

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These tea rooms have a lovely modern vintage vibe, decorated in a dove grey with painted wooden chairs upholstered in pretty fabric. The tea is leaf tea not tea bags which is a nice touch. I had scones with jam and cream which actually meant two smaller sized scones which were beautifully light served with a choice of jam, butter and cream - delicious

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Judith T . 2019-07-02

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Visited with a friend. Great service.. lovely food.... Would definitely recommend and will be visiting again without a second thought

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Helen-Lpool . 2019-06-04

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What a little gem of a place Isabels is. A real touch of class, and elegance. A very relaxed atmosphere. The staff are a pure joy, and were all very polite. Try the toasted tea cakes, a real must with your morning coffee ☕️

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Zacbonzo . 2019-06-04

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As ever, the quality of everything in this simply delightful traditional tea room was exceptional !

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keithphill . 2019-05-03

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Visited to catch up with a friend and luckily managed to squeeze onto a table with only a few minutes wait time. I had the goats cheese and tomato panini which was nice and also a milkshake. Everything was lovely only i wished the milkshake had been served in a different style glass as the mason jar it was served in came with a reusable straw that had obviously been squished and chewed by a previous user/s. Im all for reusable straws to reduce plastic waste but maybe a cafe environment needs paper straws rather than the resusable ones. Otherwise everything was lovely.

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Rach_LJ69 . 2019-04-13

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Food and drink is always amazing! This time I had smoked salmon with scrambled eggs which was delicious and a fantastic coffee. There own blend of tea and cakes are always amazing!

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James P . 2019-02-23

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A very busy tea rooms ,good atmosphere, can be very busy not always to get a table.

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angelaY3641pf . 2019-01-08

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My wife and I wanted a cup of coffee after an afternoon shopping. The staff couldn't have been more helpful and friendly. We arrived very close to closing time and they were all lovely to us. We had a teacake as well which was lovely.

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MandS600 . 2019-01-02

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My daughter and I absolutely love this place which is child-friendly and extremely helpful. The food is fresh and they provide wheat, gluten, and dairy free food and drinks. The staff are friendly and helpful providing a very helpful service.

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Johanne M . 2018-12-31

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Have twice had coffee here.Have not used other coffee/tea rooms in Heswall as we live in Prenton,but can well believe that this is rated no.1.Coffee,decor,atmosphere and service all first-class.

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James G . 2018-12-08

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Lovely fresh food and good service with friendly staff. Can get very busy so advisable to always book a table in advance

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capple1641 . 2018-12-03

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A very busy Tea Rooms so remember to book before turning up 0151 342 6550. Great service from friendly staff, food is excellent and the choice of mouth watering desserts (freshly made each day) is a treat.

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Flo868 . 2018-11-10

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It's probably the best tea room on the Wirral,food is always fresh no matter what time of day.

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Cosmopolitan28788 . 2018-10-20

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very good indeed. Food fresh, good choice of cake, cheerful and welcoming staff. Tasteful quirky decor too. eat in or outside.

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DMW2013_81 . 2018-10-09

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Great place to visit for lunch. Always busy which shows how popular it is. A good selection and everything well presented and fresh which tastes delicious. We arrived a little late as it was already full. I was feeling light headed as not eaten since 6am and it was now 13.45pm AND I hadn’t slept then walked into Heswall. The combination of all = feeling faint. We were sat on a chair out side before we moved on when the owner came out with some pieces of chocolate to give me a sugar boost and offering water. Bless him his thoughtful. Then he came out and said a table had become free so saved it for us. We both chose soup and a sandwich which came with crisps. It was cauliflower soup which was so tasty. I would highly recommend Isobels for a warm welcome and delicious fresh food.

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19Myangel62 . 2018-10-04

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Have just experienced my first, second and third visits in quick succession - I can’t believe I have missed out on Isabelle’s until now. This is a delightful independent tea-room. The decor is charmingly traditional, if a little stark. It is fairly small and does get busy (there are tables outside if the weather is fine). The staff are very welcoming, helpful and attentive. The menu is surprisingly wide ranging for the size of the place. Everything is well presented and tastes light and fresh. My first visit was for tea for two with my elderly and very fussy mother. We enjoyed the rare treat of a pot of loose leaf tea, which the staff were happy to serve with additional hot water on the side. We couldn’t resist the temptation of some toasted teacakes and cake on the side – absolutely delicious. The brunches, sandwiches and scones are equally fabulous. Very reasonably priced for the quality and service. A real gem.

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top-trippers . 2018-08-29

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I have met friends for lunch at Isabelle’s on a couple of occasions. The service is good and the food of a good standard. It can be a little noisy so if you are wanting a quiet venue it is probably not ideal. Booking is essential over weekends and even during the week.

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Claudia K . 2018-08-27

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Tucked in at the of a parade of shops and cafés in upper Heswall, it took me and my sisters a while to discover Isabelle’s Tea Rooms. We visit Heswall regularly during the year as our parents live locally. We discovered it this summer and had lunch and coffee there at least three times during our two week summer visit. With the summer heat, they also had tables outside this summer so we ate both in and outside. The coffee is very good, the sandwiches are absolutely delicious and the cakes taste genuinely home made and were yummy. My favourites were the Coronation chicken sandwich which was the best one I have ever had and I treated myself to their chocolate cake on another visit and it was well worth it. Their sweet treats have been different on every visit and always very good.

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KPS61 . 2018-08-20

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Nice place to meet up with friends - pleasant atmosphere and good homely food. Lovely tea! Used regularly.

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Denise S . 2018-08-12

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This is our go to cafe for a special treat. Their selection of cakes and light meals is excellent, the atmosphere is great and service really good. They cater for gluten intolerance and their tea is not made with teabags!

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caramia09 . 2018-08-08

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I feel as though this cafe has so much to offer, I love the decor and the staff not to mention the delicious food at reasonable prices. This is my go to place for lunches and it never fails me. The Tiffin is the best ever, although it’s not on the menu, they use it for their afternoon teas so I’m always cheeky enough to ask for a slice and must I say heartbroken if they don’t have any, it’s just too good!!

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MiaFrankie14 . 2018-08-08

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The scones were beautiful and so were the meringues - and sandwiches of course (couldn't manage the chocolate brownie, but my husband did!) with nice coffee - it was a lovely afternoon tea. Good price and option of 'fizz' is always nice - well done Isabelle's its nice to have a treat right on the high street.

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Moira A . 2018-08-07

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What a lovely place to have lunch or just a coffee - the food is fantastic and the coffee is strong and hot. How nice for this to all be accompanied by great service with the staff always smiling even when they are overrun with customers. I go to Heswall just so I can visit Isabelle's!

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CCinDubai . 2018-08-05

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This place is a real gem of an establishment.

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Elizabeth F . 2018-07-29

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We continue to visit on weekly basis and more often than not several times a week.Still spotlessly clean.Stuart and Mel maintain very high standards.It's all in the attention to detail.Great staff ,great food and great atmosphere.Scones to die for.Visit to Heswall not complete without a visit.

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Heyes2014 . 2018-07-16

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Isabelle's tea rooms is a very nice friendly little place to have a get together for a chat and a catch up, the staff were very friendly , Sophie was very polite and friendly will be going back and would recommend to anyone

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kevinforrest . 2018-07-01

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Excellent coffee and tasty cakes including the warm, delicious scones every morning. Perfect pot of tea from an extensive variety. Relaxed atmosphere and always attended to with a friendly smile. The lunch menu is spot on for a guilt free treat. Above all the food is fresh, well prepared and tasty.

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xanoca1 . 2018-06-25

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