Based on 80 opinions finded in 1 websites
Based on 80 opinions finded in 1 websites
Opinions
What a disaster they get you say down then ask what you want I've only just sat down then they won't serve you juice what kind of food establishment won't serve you juice then they all do different things why can't you just have 1 bloody waiter who can just do dinner service properly like take your starter main and pudding all at once it is a riot dreadful I've never seen a restairaunt run so bad there all jumping over one another this is big problem and needs sorting just run proper restaraunt for trying to be something you are not it was palave just ordering I won't eat here again a where is menu just set menu what happens to food like burger and chips usaul stuff now they come out with potatoes and cauliflower that I did not need because I already had it she looked as confused as I did food is ok just the staff running around like headless goats cauli flower cheese however like mush and potatoes and cauliflower come on 2 superstructure plates that's bad practice bad etiquette why do I want to eat from 2 plates or it all on one probably why they take your money upfront like your gonna do runner lol let's hope dessert is better so dessert apple pie custard was OK but they should mention it has cinnamon tiny prions even tho I said large apple pie and custard should be in bowl very hard to eat And pick up on plate no one asked how things where or apologise except manager
alexander p . 2023-07-15
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I have just stayed for a week & the meals & staff are absolutely fantastic. All food was cooked wonderfully & swaps or changes to meals were no problem.
Mel E . 2023-06-11
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Don't arrive hungry your just getting bar snacks and cakes. It's a real pity such a remote location with a high footfall of walkers.
lesley m . 2022-06-04
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Do not be expecting to get any empathy or compassion from this hotel in your hour of need… We had the unfortunate turn of events yesterday whilst visiting the Inversnaid part of the West Highland Way. We took the drive out for a memorable 40th Birthday Day walk and it really was - we aririved about half 2 and went a good walk and back to the car ready to set off home at half 4 (and in good time as the rain and wind came in and the weather turned for the worse) - we didn’t intend on going into the hotel until the car wouldn’t start and the battery was flat! We phoned the AA for help, but it was taking longer and longer for them to arrive. At this point my son (17) went into the hotel at half 5 to ask if he could purchase any snacks or drinks and was met by an abrupt “No” and “We have a coach full of people coming so…” and basically shooed him out the door. Which I understand they would be busy and he didn’t tell them our situation of being broken down (not that he had the chance to) About 7pm we were still waiting for the AA, we were told it was looking more likely to be nearer 9pm (they didn’t arrive until 20 to 11pm) so my partner and son went back into the hotel to see if we could have dinner there - my partner started off by saying we have been broken down with a flat battery since half 4 and waiting for the AA and could we possibly arrange a table for dinner - he was told abruptly “No, we are fully booked” he asked is there any chance we could buy anything to take away, a cup of tea, snacks, anything? The front of house went and asked his manager and he came back and said “No, we don’t have any cups” and turned them away. The lack of hospitality from this hotel and lack of any empathy and compassion for people who were stranded in a cold and wet car for over 5 hours is why I’m writing this review. If you find yourself in the same situation, do not expect any help from this hotel.
Lynda B . 2022-03-09
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The Inversnaid Hotel is in a fabulous location overlooking Loch Lomond and, with a waterfall at the side and woodland footpaths going in three directions, it is a great area to visit. We had just been to Stronachlachar but, as the lovely cafe there was closed, we came here for coffee. On a lovely sunny day it was a delight to sit at one of the picnic benches outside the hotel and take in the glorious views. We ordered our coffee at the bar and it was basically self service. It came in rather small cups, so didn’t quite satisfy, but it was tasty enough. As we didn’t use any of the other hotel facilities, the marking of the review essentially reflects the hotel’s location.
johnhouston2 . 2021-08-08
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We were on a wee bit of a nostalgia trip as we had spent 2 days of our honeymoon here way back in 1984. We thought we would have a nice lunch and enjoy the views. Front door notice says no walkers, only residents and the side door notice says for walkers only. Anyway, went in the walkers door only to met by signs saying no residents beyond this point at every turn. I asked a member of staff about lunch and he directed me to the bar. Soup,sandwiches, chips and cakes were the only food available. I ordered 2 lentil soups and 2 sandwiches. We sat outside as the only indoor seating was bench tables and we were not allowed to access anywhere else. Staff were pleasant enough. Food arrived the soup was inedible and cold and had a burnt taste to it and the sandwiches were stale. i know a lot if walkers use this place for food and i get that but if you want a nice lunch forget it. Very disappointed in the Inversnaid Hotel but the scenery was as beautiful as i remembered it x
juliesQ891QT . 2021-06-29
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Stopped in here for a quick bite to eat at lunchtime following a nice walk by the Loch. Basic lunchtime menu but the food we ordered arrived promptly and was nice. We were lucky enough to visit in glorious sunshine and enjoyed sitting outside taking in the stunning views while we ate. Staff were friendly and helpful. Conveniently located on the West Highland way.
Toby H . 2021-06-23
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We went on a loches & Glens holiday to Inversnaid Hotel. From start to finish it was excellent. The hotel was welcoming ,The decor was stunning,Everywhere so clean. Rooms beautiful with lovely bedding and so comfortable. The food was excellent. The staff amazing nothing to much trouble. We would like to say a special thankyou to Cameron,Connor, Derrick, Rochelle,Christina,Jackson their service friendliness caring was exceptional. Also a very big thankyou to Martin our bus driver ,excellent driving friendliness and nothing to much trouble. We will definitely be recommending this company and hotel. Thankyou to all. Carol,Chris ,Gwen,Barbara. Rooms 202 203
CarolK2466 . 2021-06-20
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After some challenging days on my hike along The West Highland Way, I want a little luxury. So I put my backpack and the hiking boots outside the wander room. Went into the reception and talked to the sweet and friendly receptionist. Booked an overnight stay with 3-course dinner and breakfast. Return to my gear, and went up to the first floor and closed me into the beautiful room. Made me a cup of coffee, and packed my stuff out of my backpack. Took a nice bath before heading down to dinner. It was a lovely experience in a cozy atmosphere, and other smiling guests. Friendly, polite and knowledgeable staff who served the dishes I had decided. The Appetizer was a lovely creamy vegetable soup with bread. The Main Curse was : Pepper roasted mackerel fillets served nicely on the plate with dressing, and finely chopped red cabbage, potato croquette, and fresh small potatoes, carrots alongside. The House's good wine . The breakfast for me was the nice traditional one.
Jan F . 2019-10-21
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I went on a coach holiday, the hotel catered very well for the three coaches that arrived at the one time, beautiful walks, Fantastic waterfall right beside the Hotel, just a short walk up to near the top of it and you are lost into another wold, or walk along the side of the Loch towards Rob Roy;s cave and spend time watching the wild goats, as it's so isolated you travel to the other side of the Loch and back by Ferry every day
Rose F . 2019-10-12
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good food very comfortable hotel 1st class experience we have done quite few Scottish hotels this one has been the best ever
phillip555 . 2019-09-22
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This hotel is located on the most spectacular location. The hotel is positively beautiful and the grounds are really special. We were traveling the day that we stopped into the hotel, so we only had lunch and drinks in their lounge bar. The bar area is small but it opens right onto their lounge area. If you like, you can eat outside on their patio.You can order drinks and just enjoy that as you gaze at the lake beyond or you can order food and enjoy a meal. We had lunch while seated at the rear glass doors- it was wonderful. The staff were very friendly and yet professional. Our tuna sandwich, which we split, was super and they split it for us and served it as two separate portions…much appreciated. Although we did not stay in this hotel, I would definitely go back if I was able and spend several days just relaxing. As for things to do…the web site details all the hikes that are in the area. Wonderful place.
MelonfromNY . 2019-09-21
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We stopped here twice while staying at the nearby bunkhouse. There is a walkers’ entrance with room to store rucksacks, boots and coats. There’s a good atmosphere in the seating area near here with lots of people walking the west highland way. The rest of the bar / lounge area looks lovely. The food was really good - limited menu but the chicken salad and bacon sandwiches were really really tasty! The staff who served us were really friendly and helpful. Would definitely recommend.
Kate9639 . 2019-08-31
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Good selection everyday on the menu for the price of the coach holiday. Very helpful staff willing to go the extra mile to substitute anything on the menu for something simple.
Doughnutdragons . 2019-08-25
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Visited here for dinner with my two grandchildren. Was pleasantly surprised as dinner was delicious best I have had in a while. Staff were very helpful. Manager fitted us in even though fully booked. Ryan the waiter was very attentive answering all questions I had re area nearby. Will definately be back. Lovely place lovely staff
Jenny M . 2019-08-17
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Il pleuvait à seaux quand nous sommes arrivés (nous pensions manger à l'église reconvertie en bunkhouse mais elle n'était pas ouverte quand nous y sommes passés).Comme bon nombre de marcheurs, nous étions donc contents de s'abriter dans cet hôtel qui présente bien (l'intérieur aussi).Mais, une fois au comptoir, nous avons déchanté : déjà, les 2 serveurs étaient bien stressés par la présence en grand nombre de marcheurs.Ensuite, ce fut pire dans l'assiette avec un burger (8,25 £), pas du tout de boucher, mais bien industriel (et bas de gamme) (regardez la photo pour vous donner une idée). Et les frites en accompagnement étaient dans le ton, médiocres. Bref, j'ai rarement été aussi déçu par un plat au Royaume-Uni !Cidre Somersby à la pression (1,70 £ la demie-pinte) : doux et sucré.
f210 . 2019-07-15
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I took the high road and landed on the bonny, bonny banks of Loch Lomond. The Inversnaid Hotel is on the east side of the loch, and can be reached by launch from the west bank or, as we did, take the beautiful scenic drive through the Trossachs national park. The views were magnificent. We stopped in at the hotel for tea and scones. Unfortunately high tea wasn't on offer. This little hotel at the end of the road was well worth a visit.
ZanderAustralia . 2019-06-22
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Had a fantastic time. Shame it rained 3 out of the 5 days we where there but we still had a great time just means we will have to come back lol
Karen C . 2019-05-30
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Tried to write the review as a restaurant but it only seems to feature as a hotel. The hotel does food for non residents and there was a steady stream of walkers and boat trade too. We came on the boat from Luss and enjoyed some good walks, with our nearly 1 year old in tow. This was the only place to get food (and we'd been assured before we left it was fine to eat here rather than bring food with us) and by about 1pm there was a queue about 8 deep to order food from the bar.
suzymhall . 2019-04-10
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Choice of meals all presented beautifully from soup to roast pork.The dinining room was warm and comfortable with views out of window of the loch and mountains .
mysticmaggie . 2018-10-28
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This is a stop on the Loch Lomond cruise. It is a very nice little place and the Staff seemed super friendly. Girl behind the bar was very chatty and seemed to enjoy her job. The food was exceptionally good and a very good price too. Would definitely recommend to anyone.
kristfer83 . 2018-10-18
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Paid less than £10.00 and recived a meal of standard quality. I would have paid more for nicer food in honesty but that was not an option so I think the chef created suitable food for the price.
Bobbi L . 2018-10-15
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Quiet nice hotel and warm welcome for a group of muddy hikers😁 nice 3-course menu for good price. Bar also available.
BouaPeta . 2018-07-09
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A very efficiently run restaurant with friendly professional staff. Excellent choices on the menu .Meals served quickly and always served hot , on hot plates.Very good portions. Friendly staff continually checking everything was to satisfaction.Thoroughly enjoyed every meal! Would recommend kippers for. Breakfast - delicious -
williamdO5976YM . 2018-07-04
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Previous dog friendly reviews were probably about the bunkhouse at Inversnaid not the hotel as they do not allow dogs.
murphy911 . 2018-05-24
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Had a lovely lunch here staff friendly ,view lovely with a beautiful waterfall would highly recommend
sthelensbetty . 2018-05-14
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Spent 5 days at this hotel and was very impressed Rooms very comfortable staff very polite food very good Plenty of choice for all meals. The coach driver Clive was very knowledgeable about all the areas he drove us to. Would definitely recommend this tour.
Mick B . 2018-04-01
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Coach trip was brilliant the food was excellent
Barbara O . 2017-10-05
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El restaurante tiene una gran variedad de comida para el desayuno y la cena, al menos 5 opciones de comida con opción vegetariana disponible, además de que para otras alergias alimentarias, etc. La comida era siempre a un nivel excelente. Y el personal era siempre educado y atento sin ser molesto. Nunca esperamos mucho después de que pedimos y la comida siempre estaba caliente y sabrosa.
Fspnr . 2017-07-30
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Paramos aquí mientras el oeste en las tierras altas.
Laura F . 2017-07-12
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We enjoyed sitting outside in the sun here, on the shores of Loch Lomond. Superb location with views across the loch and good beer! There are boat trips from here, which would have been lovely if we had had time.
Logo4 . 2017-06-05
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Llamamos aquí después de un trayecto precioso a lo largo de la (11 millas, prosiga hacia no por la carretera). La vista desde el aparcamiento es impresionante. Íbamos a tomar un café, pero la pequeña selección de pasteles con buena pinta (caseros? Eran tan razonable) y nos decidimos por el té para dos, un pedacito de hornear bandeja de fruta y un bollo de frutas. No había muchas uvas pasas en el bollo, pero era fresco en el exterior y la luz en el interior. La suma total era de £4. 25! Pagamos un fiver. Bien vale la pena. Té vino con agua pot. 2 tazas cada una.
Anne D . 2017-04-25
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Nos detuvimos aquí para almorzar después de un desafiante paseo a lo largo de las costas de Loch Lomond. Hay unas vistas encantadoras de Loch Lomond. Compramos refrescos en el bar... al final. No había nadie que sirve, aunque era durante el período de almuerzo, y tuvimos que conseguir a alguien en recepción para llamar a un miembro del personal. Cuando finalmente conseguimos nuestro pedido fue bienvenida y refrescante.
Andrew C . 2016-09-22
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Used this restaurant for the whole week for breakfast and evening meals.It has to be said that this hotel caters for coach parties and as such does not seem to offer fine dining.That said the food served during my stay was on the whole tasty and hot with only short waiting times.We were offered a choice of 4 starters,4 main courses and 4 sweets each evening and the staff were always able to help with small changes for individual requirements.As we were provided with our meals as part of our holiday I cannot comment on value for money but there were plenty of hikers eating there mornings and evenings.
milmicfau . 2016-09-10
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Nosotros sólo queríamos un café y algo para comer, sin embargo, nos decepcionó por el ambiente general del lugar y la limitada gama de oferta. Pensamos que íbamos a tener café de un matraz porque habíamos visto que eso suceda antes pero cuando llegó nuestro...
BeepeeFalkirk . 2016-09-05
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Paramos para comer unos sandwiches y beber una Pepsi en nuestra cuarta jornada de la West Highland Way y fueron revitalizantes. El personal fue muy amable. Tienen una sala reservada para caminantes con buenas vistas al Loch Lomond. Tampoco es que haya muchas más opciones...
Micagut . 2016-09-04
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We stayed here in July 2014 after having our wedding on the boat on Loch Lomond we thought it would be perfect place to spend a night. Firstly we were told that the hotel was under reconstruction and couldn't accommodate 9 people which is ridiculous taking in count the size of this place! Half of the group stayed in the hotel (including us) and other half stayed in the bunkhouse up the hill. We were 10 min late for breakfast and practically had to beg for a coffee and toast. "Lovely" attitude to newly married couple... Least to say we wont be back!
Elina2014 . 2016-07-20
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Paramos aquí para un bocado rápido para comer y beber. El restaurante del hotel está situado en las orillas del Lago Lomond. Yo tenía un bollo muy sabroso y una bebida. Lo único que no me gustó fue el hecho de que después de pedir...
nieb20475 . 2016-07-20
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We stopped in for lunch on our third day of walking the WHW. coming in off the trail we were awed by the beautiful falls right next to the hotel. It was really stunning. It's nice that the hotel restaurant welcomes walkers and allows one to store one's gear in the hallway. Our timing was perfect because, just as we got in the door, the heavens opened up in a torrential downpour. We had a hearty soup for lunch and took off again, just as the storm passed. It was a quick stop on the trail, but it made for a nice mid-day break.
Amie B . 2016-05-31
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I anyone is walking the West Highland way, you will come across this welcome site of the Inversnaid hotel. When you do, you may think 'Ah, time for a nice lunch and perhaps a nice beer to wash it down with'. Don't even try.My friend and I decided to do just that, but were met by a member of staff, who quite abruptly announced. "Sorry, walkers aren't welcome".Even though walkers who pass here must be in the 1000s, it would appear that they don't want our business.I reiterate. This post is for walkers. I never managed to get into the hotel. WELCOME TO SCOTLAND
BigDingus . 2016-04-11
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We had an enjoyable stay at the Inversnaid Hotel in 2002 and found ourselves there at lunchtime on an excursion from another Lochs and Glens hotel. I ordered sandwiches and a bowl of chips, which were tasty and arrived in good time. When I returned to the bar to buy drinks (regrettably there are no cask ales) I was told that there was a soup and sandwich special for our excursion party that the front-of-house staff should have told us about. I later mentioned it to our tour driver, who was completely unaware of the deal. Since the hotels are part of the same group it calls for a bit of joined-up thinking!
Father-Brian . 2015-10-20
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This is a popular stop for walkers doing the WHW. The hotel has a walkers' bar in the back that offers decent food at relatively inexpensive prices. My simple cheese sandwich came out quickly and was quite good but even though it wasn't too crowded, my friend's chicken sandwich took almost 30 minutes.
mlhav . 2015-10-03
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Popped in here with Canadian friend for refreshments and were given a warm welcome by the staff and were quite surprised how reasonable the prices were, which is really rare in this neck of the woods....Did not get food , so can only comment on what we were charged and we were were really happy with the cost.
24lunch . 2015-09-28
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Stopped here on a boat trip for lunch on a very wet day. Initially they wouldn't take food orders at the bar because they had a coach party in. We asked for crisps and were told we might get some out of the vending machine. The sandwich selection was woeful. The bread used was stale. Abysmal.
Eric P . 2015-09-12
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Visited 7 miles through a 14 mile walk for lunch as it was the only place on the route. They capitalise on this as you HAVE to stop here and the food is average, the service not speedy, and the prices average (£3 for soup, £8 for burger and chips).Wouldn't visit out of choice but was ok for a pit stop.I had soup and I'm still not sure what the flavour was...
EvieWonder78 . 2015-09-07
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review of the bargood service and free wifi, but food is terrible.the sandwiches looked pathetic. there was barely any tuna in my tuna sandwich. you can get better ones for 2pounds at tesco.soup also tasted like marmite and water mixed.this is pretty much the only option at Inversnaid. so bring your own snack and get a drink from the bar. forget the food.
JFC1983 . 2015-08-27
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Food was excellent, and the staff were very helpful and certainly looked after you. I could not fault anything. Tables were clean and tidy and well laid out. lovely area to dine in.
cazzann48 . 2015-08-24
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The staff were courteous and helpful.The "homemade" tomato soup was clearly not homemade. It appeared to be reconstituted and mixed with tomatoes. It was tasteless. I thought at least the roll will be ok but that turned out to be a disappointing 2" piece of skinny baguette. This was a real shame as we were walking the West Highland Way and this hotel was the only place to eat. Thankfully I had ordered a side of chips which were adequate-just! It could have been so much better. And we left still feeling very hungry.
cathy349 . 2015-07-14
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cannot fault this hotel in any way. brilliant hol. with lochs and glens from the moment picked up till we got back home. ask for room 315.great views.
RayandMary B . 2015-06-12
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We stopped here for lunch on day three of the West Highland Way. We ate in the walker's bar which was dark, windowless and a bit dingy. The décor was bland and dated and there was no atmosphere at all. Indeed, it was a strange mix of walkers and busloads of pensioners. We ordered lentil soup and cheese and tomato sandwiches - both of which were surprisingly tasty (although, after a morning's walking, we probably would have eaten anything at that point); all washed down with a pint (not a great selection on draft it must be said). The staff were fine. The saving grace is that it was cheap as chips and it kept us going for the afternoon. Next time we do the West Highland Way, I think we'll take a packed lunch for this stretch!
Gavin B . 2015-06-06
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Wir haben in dem Hotel gegessen als wir den Westhighland Way im Mai gewandert sind. Das Sindwich mit Chips war lecker. Viele Biker und Wanderer machen hier Rast und nehmen bei gutem Wetter das Essen draußen vor dem Hotel zu sich.Das Personal ist sehr nett und bedient schnell. Die Preise sind angemessen. Wer den WHW wandert sollte hier unbedingt einen Halt machen!
phillegendre . 2015-06-03
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Hotel was a welcome sight after strenuous walk. Bar meals on offer. I had burger and chips, served with a little side salad, which was delicious. Bun was dry needing 2 sachets of mayo and burger and chips were fine. Hubby had steak pie, chips and peas, which he said was good. Hotel was nice but could be doing with better signage about where to order, where you are welcome to sit and eat. We were in a back bar with no windows in such beautiful surroundings. We had cokes with our meal and I asked to buy 2 bottles of water for the rest of our walk. The barman offered to fill our water bottles - excellent. Fantastic waterfalls and surroundings. Very happy stop for lunch :-) Very reasonable prices.
Angela D . 2015-05-14
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The holiday included Breakfast and Evening meal. Breakfasts offered a choice from full Scottish to five or six other choices. The evening meal each day was three courses and each course offered a choice of at least four options. All the food was well cooked and served very efficiently and nearly everyone on our coach party said the same thing - "How on earth do they do it for the money?"
conokeefe . 2014-10-31
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Soep met broodjes hesp/tomaat waren uitstekend, de ober heel vriendelijk. Op zondag wordt het alcohol spruur van 12 u 's middags strikt gerespecteerd.
Marc F . 2014-10-12
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The food was nicely cooked and there was a good selection of meals etc., Sandwiches are available. if you dont want a cooked meal waiter/waitresses are all very pleasant.
Gwen R . 2014-07-19
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I passed by this hotel 11 years ago whilst doing the west highland way and was made to feel as welcome as a fart in a spacesuit.However after 11 years I decided to give it a whirl again this time on my walk from Rowardenan to Inverarnan. I entered via the "walkers entrance" which felt akin to the "coloured" signs of 1950's America, I was directed into the empty bar and given a very limited bar menu of processed cafe food, however not long after arrival a coach load of geriatric tartan tourists arrived and they appeared to be offered a different menu from the one I had and I was in no doubt that they were the desired clientele.That said my chicken burger was okay and the compliment of Eastern European staff were polite, if not that attentive.These places couldn't give two tosses for passing trade, they are only interested in well heeled geriatric Americans with their expensive brand of Brigadoon tacky tartan.At the time I couldn't help think that the hotel and staff resembled a sketch from Faulty Towers and it's funny that other reviewers thought the same :)I very much doubt that I'll be rushing back.
Greigboy . 2014-06-24
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Friendly, didn't mind wet walkers, (even although this is a tour group hotel) food good, great location. can be last minute cheap deals on room
travelgirls005 . 2014-06-04
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The hotel itself is lovely. They had the lunch set up very efficiently in the bar and the food was good. I had a cheese and tomato melt on baguette - delicious! We were walking the WHW and it was a delightful break. We were made to feel welcome even though we were in our hiking gear.
bonnydoongirl . 2014-05-27
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We stopped here for lunch on day 3 of walk along West Highland Way. It did not look encouraging at first sight, but we were very pleasantly surprised.They stock a good range of Loch Fyne Ales (in bottles), and the food was very good - my choice was the steak pie. All served efficiently and with a smile.Highly recommended for walkers.
GrumpsDC . 2014-05-18
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We called at this hotel for an optional lunch following a cruise on the loch. We had lovely home made soup, sandwiches and coffee for £3.50. A real bargain!
Sue B . 2014-04-22
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I loved so try it you won't be disappointed, I am so fussy and I have no, not one complaint. The hotel is situated beautifully with a waterfall that roars and is awesome.
Fern F . 2014-01-02
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Good quality of food although set times to eat and no choice on that. All done to fit in with trips and other tours. No complaints at all and the Haggis lovely. Beautiful breakfast tool
trotskite . 2013-11-16
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Called in for morning coffee whilst walking the West Highland Way. A warm sunny day for October and so asked for coffee for two outside. Said filter or Americano coffee fine. Was then told the hotel only had instant coffee. Have not had such an experience anywhere for many, many years. Unbelievably disappointing as no other choice for miles. Left without purchasing anything. An outside board advertised fine ales, wines and food available.
Martin B . 2013-10-22
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The Table D'hote menu was just like school dinners, wholesome, calorific but completely lacking in flair/imagination.Excellent breakfast.
Rupertsona . 2013-10-17
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As part of coach trip the meals were nicely presented, good 3 courses. Good selection something for every one.
Jan M . 2013-10-08
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We visited the hotel for lunch September with my family and was very disappointed with the menu and food available. It is located in such a beautiful part of the world and is a lovely looking hotel with gorgeous scenery. The meal was not freshly cooked the fish was from the freezer and was tasteless, batter was to thick and the for not a lot of cod within! Over all we were so disappointed as we were looking forward to eating there in one for the most beautiful places in the world!
James S . 2013-09-23
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Unbelievably bad. Stopped off here whilst walking on the West Highland Way looking for some basic refreshments, but greeted by a scruffy looking lounge (admittedly for walkers) unhelpful staff and some of the worst food served since 1982. My advice to future WHW walkers is take a pack lunch, sit outside and enjoy the view.
Simon B . 2013-09-23
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the food was of a good quality,and we were offered a good selection,if there was something on a set meal that you didn't want it was substituted with another item of your choice
Keith B . 2013-08-14
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Super place to stop for lunch on the West Highland Way, simple lunches at a reasonable price, dog friendly and very helpful staff.
TartanTraveller62 . 2013-07-07
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Outside looks nice and good location on the pier to pick up the boat but inside was terrible. Absolutely full to the brim of noisy tourists running around, no organisation, massive toilet queues and a complicated lay out.We didn't stay here, just a stop off for a coffee but the bar area was very dull, dark and smelly. Considering the location of the hotel it would have been nice to have had a bar area with a view instead of being stuck inside that claustrophobic room! reception was large and okay but Bunkhouse is better!!Staff were rude too, brought a group of asian students to the hotel who struggled with their English, caught the staff rolling their eyes and cursing under their breath. Won't be visiting here again.
space_girl07 . 2013-06-29
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Lovely restaurant, great choice of food and superb service. Nothing is too much trouble and if there is anything missing they will try to get if for you, like honey for my porridge! I also didn't like the wine I had chosen so I was given another choice and not charged for the first bottle. The restaurant looks very welcoming and the tables are beautifully laid out. Would highly recommend.
Cas123England . 2013-06-25
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Liked it all. Super views, staff and food. Tables well spread out. well organised. Will go again and can recommend.
Delya W . 2013-06-24
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We arrived half an hour after the kitchen had finished serving evening meals but the lovley staff took pity on our wasted bodies and asked if we could wait half an hour and then the kitchen would rustle us up our meals........and they were 'LICIOUS. Nice and traditional (touristy) environment and walkers were made to feel very welcome. Just a quick meal and carry on walking but none-the-less enough time spent to say it was tops.
vonbon007 . 2013-06-09
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Limited menu in hotel. Food quite good but vegs overcooked for my taste. Didn't seem like large portions but I never left the table hungry
Mags P . 2013-06-06
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They have an apart room for walkers. We ordered the soup and it was ok. There is nothing there, so everybody has to be there to have a refreshment. The staff was friendly and it was ok. Nothing fancy and not really a lot of choice.
Rnaat_S . 2013-05-23
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Our Lochs & Glens coach holiday stopped here for lunch - piping hot home-made soup, sandwiches & coffee for only £3.
Colin B . 2013-05-17
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for the price we paid food was very good and staff attentive and helpful the choice was good with a different menu each night.
susan G . 2013-04-13
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Loved this hotel, as it welcomes walkers, food good and priced very well. Staff friendly and welcoming and we were able to get food outwith the normal lunch time.
GourockRhona . 2013-04-05
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tasted as if it came straight out the freezer and straight into microwave and very overpriced for what you get
donaldillingworth123 . 2013-01-13
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Had the misfortune of having lunch there yesterday. I ordered (allegedly) cod and chips. Well if you like frozen fish from a box then this is the place for you. It`s not exactly in the middle of the desert so I at least expected the fish to be freshly battered on the premises, but this was the cheap pre-packed rubbish. Not even sure it was cod, more like coley. My wife had a bone-dry chicken burger. No butter, no mayo, no salad on the bun. Nothing but a dry burger. Was gonna give this 2 stars but gave it really what it deserved. Best to eat in Aberfoyle if you can. Avoid this place.
The_Fife_Flyer . 2012-05-21
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Passed through this establishment on a few occasions, but always find the staff discurteous and the food appalling. I even had a lunch served on polystyrene dishes at one time!It could be lovely, but sadly the place needs completely overhauled - staffing wise anyway!
David M . 2008-01-13
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41 Opinions
Visited with my husband recently after receiving a hotel, spa and afternoon tea voucher for my 50th birthday. My husband suffers from a severe seafood/fish allergy and carries an epipen after being hospitalised in the past. This was explained to the staff who said that this "was a standard request and would not be an issue" After waiting over 30 minutes with no sign of our afternoon tea I asked a member of staff if there was any sign of our food and were told that our server that forgotten to order our afternoon and did we want to wait! I explained that we had received a gift voucher so we would have no choice but to wait. After another 15 minute wait our afternoon tea arrived. My husband who was starving by this point was just about to tuck into the savories when I detected a smell of fish. It transpired that there were 2 salmon tartlets which were also touching the sandwiches. I immediately removed them from the plate and took them to the server who confirmed that these were indeed salmon! What point of a seafood/fish allergy do they not get. I immediately asked to see the manager and he agreed that this was completely unacceptable. I did feel that some of the staff did not appreciate how serious this could have become if my husband had eaten one of these tartlets. We did not eat any of the afternoon tea after this as we simply could not take any chances. A refund was given but this definitely did put a dampner on what should have been a lovely birthday treat.
9 Opinions
Pedimos té para dos en £12. Disfrutamos de los bocadillos, bollos con mermelada y nata y bizcochos con una taza de té. Mi única queja fue que la taza de té podría haber sido más grande o un recipiente de agua incluido para rellenar la hervidora de nuevo. Hemos tenido la misma oferta en Edinburgh Woolen Mills en otros lugares y que incluía una taza de agua caliente junto con la tetera. No es mucho pedir!
5 Opinions
Stayed for an overnight on the way back to Glasgow. The evening before we were told there were grilled sandwiches available all day. Returning for breakfast at 9.15am we were then told that only coffee was available. We purchased this £3 for a cold coffee from a flask with a disgusting spoon that had clearly been sitting for hours. When I asked for a clean one and commented I was told I could get my money back in a very aggressive manner. Knowing that there was nothing else in the area I felt very intimidated as I was with a group of females the man clearly had an issue. Then going for a shower to experience faeces up the walls on the main floor and toilets that couldn’t be used. I would not recommend!! The staff on the previous evening were great and having been many times before with other friends and family. This place has clearly been taken over and went right down hill!! If you want a relaxing break away AVOID !! Many other amazing places in the area that accommodate a lot better. Definitely not recommended for females only.
166 Opinions
Tasty and generous meals in a comfortable, traditional setting. Friendly staff and seemed to be well used by the local community.
3 Opinions
Good food, good prices, good service. My husband never gives 10/10 but they got it! Definitely worth a visit