Based on 308 opinions finded in 2 websites
Based on 308 opinions finded in 2 websites
Opinions
Food and service were great. Thank you!
KAI Troeger . 2024-03-24
MORE AT Google
A lovely family run restaurant. Great ambiance and the food was delicious. We had the sweet and sour beef and basil & chilli beef.
Yasaman Keshavarz . 2024-03-21
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Probably the worst dining experience I've ever had ! We was seated in the lobby for 10/15 minutes then shown to a table that was available and ready from the start. The Poor young waiter was running around like a headless chicken trying to run the full restaurant by himself the bar,ordering,cashing up lots of smash noises from plates etc where he obviously couldn't cope (not he's fault). We then received the food and I was incredibly shocked by the quality and portion size. We order the Chicken Thai green curry, Chicken Pangnan, beef pad Thai and sticky rice. All flavourless, the chicken and beef unrecognisable if you had your eyes closed you wouldn't be able to identify the meat (chewy and rubbery). The Currys had no flavour whatsoever which was a shock as Thai food is usually full of flavour. The pastes were Very watered down and of no volume/thickness. Green curry no spice at all, Pangnan which is usually my favourite dish no flavour at all to go with the rubbery chicken. The Pad Thai noodles were horrific and bland to go with the tasteless beef. I was truly disappointed and felt we needed to let them know (the best compensation offered was the service charge removed which was non existent anyway !!!) Stay well clear from this restaurant it is disrespectful to Thailand to serve food like this....Avoid !!!!!!!!
Ricky Green . 2024-03-10
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Sadly very disappointing. After searching for a Tai local to us (given we have a young baby and wanted a nice date close to home) we came across Ing Tai and seen it before in passing. We had a good feeling this could become our go to, going by the Google reviews and how long the establishment had been there, so we thought let's give this a go! How wrong were we. As an experienced foodie couple, who are far from food snobs and donot expect Michelin star, but simply recognise flavoursome good food( frequently visiting 4 fabulous Tai Restaurants) we actually feel very annoyed and disappointed we didn't travel the extra mile...as this didn't even come close sadly! Upon arrival we were greeted by the young man asking us to take a seat whilst we await a table to be seated(There were empty ones)...looking around not many happy faces without their dishes and asking for things; spoons/water to note 2 of them...of course just an observation but something said to me leave. Truthfully I didn't... as were hungry and other Tai restaurants, when we checked would close a short while after us arriving. I assumed they were short Staffed as the man was dashing back and forth past us, meaning the wait to be seated resulted in being ignored completely, despite visibly sat waiting. After waiting shy of 15/20mins for a table, (which was available from the minute we walked in)we sat down. We realised it was wise to order drinks and food at the Same time as had noticed other couples and tables sat waiting sometime(i assumed was the reason for the unhappy faces) So we ordered in one hit to be safe... It actually came very fast, to which I thought oh brilliant! maybe I had made a premature judgement or seeing we had our young baby with us, they didn't want us waiting. Safe to say i wish they took longer with the food. The best part was the bottle or wine! which actually I wish we hadn't of ordered...as took longer to consume in an awkward atmosphere after explaining how we felt and the waiter dropping all of the plates smashing them afterwards. Overall The food at Ing Tai in comparison to other Tai restaurants we've visited( the other side of the water in Richmond to similar value) was bland & small in portion. The tip of the iceberg was being told they would remove the service charge to compensate us. which obviously as most of us whom dine out, are aware this is at our own discretion anyway! I felt this was a very poor effort from Ing Tai, despite explaining how we felt about removing the service charge and politely then declined a pudding as honestly.. we didn't want more of their food to eat. So instead they said they would remove the sticky rice at a cost of 3 pounds from our bill... The female waitress said 'I am not the owner and nothing wrong with the food and where you eat in which town is different'. I quickly realised sadly the principle was going upon death ears and then the chef coming out to stare at us, despite trying to be polite and having a discreet discussion about it with them made me feel very uncomfortable and I just wanted to pay and leave by this point. Interestingly, Upon leaving we were approached by a group of people whom had also been set aside to stand waiting for an allocated table. They stated they too had received a unwelcoming aura and felt 'fed up' so decided to leave. Of which I wish I'd of realised and listened to my gut upon arrival, as I too felt it wasn't going to be a good idea ... Although I did not want to to dismiss supporting a local business and potentially ruling out finding a local Tai gem....but to no avail it is not. The service unfortunately was very poor and I'm left very disgusted to be honest.
Rebecca Hobbs-green . 2024-03-10
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I’ve been here a few (or a couple?) times and much liked the affordable different cuisine.
James Gould . 2024-02-19
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Absoloutely delicious food!! Best thai in west london. Lovely atmosphere with very pretty interior, wait staff was rushed off their feet but still very attentive and so friendly and polite, they also dealt very well with several rude customers also in the restaurant. The food was fresh and perfectly spiced, will definitely be back!
Eva Michael-White . 2024-02-15
MORE AT Google
Have been here several times in the past five years or so and it NEVER disappoints. Excellent food, friendly staff, reasonably priced, pleasant surroundings - what more could you ask for ? I thoroughly recommend the Weeping Tiger !
MF54 . 2024-02-12
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Came with work colleagues on Sunday night. Great food and friendly staff. My fish cakes were really delicious with the taste of lime leaves in them. Beef basil leaves was really nice too. My colleagues enjoyed their veg curries. Well done.
Sarinya Parkhurst . 2024-02-11
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Ing and her team could not have made us more welcome. Food was fresh and outstanding, beautifully presented and tasted wonderful. Definitely worth a visit.
Peter C . 2024-02-11
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"Exceptional dining experience at Ing Thai Restaurant! The flavors were authentic, the presentation impeccable, and the service top-notch. A culinary journey that left me wanting more. Highly recommend!"
pannajate rodjanachaowopads . 2024-02-07
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Ordered five dishes and all of them were incredibly bland and hardly resembling the authentic taste. Noodles with ketchup anyone? I can see however how this can appeal to the people whose experience of Thai cuisine does not extend beyond pot noodles. Not sure if the chefs are Thai.
Duncan Watts . 2024-01-22
MORE AT Google
Not busy when we arrived but lots of takeout being collected .
Lorraine Wright . 2024-01-21
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Great food and service. Chose to eat after the main rush after 9pm . Quiet and comfortable.
Mathew Champney . 2024-01-20
MORE AT Google
Excellent food, waiters and a cool place to chill. Not busy at all, nice music and location. Love it. 6 stars if I could .
Theodore Langer . 2024-01-04
MORE AT Google
Lovely Thai cooking, pleasant service, made us feel at home, definitely recommended
Julian Foxon . 2024-01-02
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Definitely 5 star. Our waitress was so lovely and interactive with us. We were a group of six, from 84 years to nine and each one of us felt individually looked after. Food was delicious and very reasonable for London. Beyond expectations. Thankyou. We would give it 10 out of 5!!!!
Sandy Bagnall . 2023-12-24
MORE AT Google
The food was delicious and the service was great.
Karen Holden . 2023-12-22
MORE AT Google
Friendly service, excellent cooking at a reasonable price
John Moynihan . 2023-12-22
MORE AT Google
A spur of the moment visit, well worth it. Freshly cooked food, well flavoured. Quick efficient service. And such a pretty place!
375lisabethl . 2023-11-30
MORE AT TripAdvisor
Wonderful food, lovely service in a really beautiful setting. Would highly recommend. Need to use up more characters so …..
Ricky I . 2023-11-24
MORE AT TripAdvisor
Visiting from the U.S. and happened upon this spot. We had a delicious meal - Chicken Satay starters, I had Penang Curry (asked for extra spicy and was not disappointed), and my wife had prawn and cashews. The Penang Curry had a depth of flavor rarely present outside of Thailand and my wife loved her dish as well. The food and service was so good that we dined there the second (final) night of our stay. If we lived here, we would be at Ing Thai at least a couple times per week.
Stuart Hodge . 2023-11-19
MORE AT Google
This restaurant is worth 5 stars. I ordered lunch, but forgot to mention i want lunch menu, and this meal was not on lunch menu. When i came they did not charge me a full price but only a price for lunch menu. The meals are wondeful, the staff is very polite and the place is nice. Perfect restaurant !
Mária Kuzmová . 2023-08-25
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Been going to this restaurant with girlfriend for quite a while now. Food is always delicious especially Penang chicken curry. Weird experience this time though my girlfriend was taking to waitress and she wouldn’t even look at her, I felt disgusted as I felt it was because girlfriend is black if I’m honest. Waitress was falling over herself to help other couples there at same time Not sure We’ll be visiting again
Rob Flann . 2023-07-29
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Very good value for money. I enjoyed my meal here. The staff were very friendly.
Dave FitzGerald . 2023-07-21
MORE AT Google
Delicious food. Service was excellent, very friendly and we were impressed at the willingness to tailor the meals to our preferred options for how spicy each of us wanted.
Peter McAree . 2023-06-04
MORE AT Google
Great Thai restaurant. Tasty food for a reasonable price.
Jan D . 2023-05-30
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Relaxed atmosphere with relaxed music,great service and food 5 start. Best Pad Thai noodles in the area. Highly recommended
Zaharia Cristian . 2023-05-17
MORE AT Google
The food is good. The service is fast. I highly recommend!
António Moreira . 2023-05-15
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Good good but quantity is a little less
Krishna Wadhwa . 2023-05-09
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Lovely food, freshly cooked and tasty. Staff were very friendly and attentive without being pushy. Restaurant was clean and tastefully decorated
Flick242014 . 2023-04-21
MORE AT TripAdvisor
Really nice place to go and enjoy real Tai food. Lovely service too!
M B . 2023-04-15
MORE AT Google
Good food. Was quiet when i went but very fast service and attentive host. Relaxed atmosphere and food good ans a very fair price.
Stefan Phillips . 2023-04-15
MORE AT Google
One of the best Thai meals ever. Will return as soon as possible. Excellent value. Service polite and efficient.
Paul E . 2023-04-14
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Very friendly staff and tasty authentic Thai food. First time eating in a Thai restaurant in London and had a great experience. Food is reasonably priced. Would recommend the pad Thai and green chicken curry.
Eldridge Estrocio . 2023-04-10
MORE AT Google
amazing!! food was delicious and service was really great too, would definitely recommend
Ava Roper . 2023-04-09
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Love our local Thai Restaurant! Love the food, the service, the reasonable prices and the little touches (birthday surprises 🫶🏻).
Jessi Martin . 2023-04-02
MORE AT Google
Beautiful flavoured food, service is good very polite 🥰👌🏾. Enjoyed the dining experience 😌
Chan Chan 2 . 2023-03-12
MORE AT Google
My husband and I went on this place last Saturday, we were impressed, the food was amazing, very calm restaurant, delicious food and cheaper. we gonna be back as soon.
Ludmila Costa . 2023-02-28
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Ristorante thai con padroni thai, ottimo rapporto qualità / prezzo. La particolarità è che offrono una vasta scelta per i vegetariani e vegani! Meglio che in Tailandia!
Tony Meier . 2023-02-26
MORE AT Google
I ordered the pad Thai - takeaway - and was disappointed, sadly. I had high hopes for the meal, given the stellar reviews - but, my meal was terribly bland. The service - placing my order by phone and being greeted at the door was lovely.
Vivacious Vagabond . 2023-02-21
MORE AT Google
Lovely meal, great food and service.
Debbie Richmond . 2023-02-18
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Superb thai food, full of flavour and generous portions. The staff are welcoming and attentive, well worth a visit if you are in the area.
Morwenna Corry . 2023-02-17
MORE AT Google
A friendly welcome into a beautiful Thai restaurant. If you enjoy Thai food, this is the place to eat.
MF54 . 2023-02-16
MORE AT TripAdvisor
Was really excited to try this out based on the reviews but sadly it didn’t live up to its previous reviews! There were 2 pieces of small potato in the massaman and about 3 tiny pieces of beef. Thai green had a fair bit of chicken but both curry’s were VERY watery, the sweet chilli sauce was very very watery and just looked like orangey liquid. Spring rolls were soggy. Portion sizes aren’t great and food was cold. sadly, won’t be returning
Alisha Malhotra . 2023-01-06
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The smell as you walk in is incredible and so inviting. I can not fault the service or food in anyway. Everything on the menu sounded fantastic, everything we ordered was well seasoned, well presented and great value for money.
Steve Masters . 2023-01-06
MORE AT Google
Delicious food, lovely atmosphere and really good service. The best Tom Kha I ever eat, and stir fry tastes great too. The food is fresh and good quality.
Jolanta Rozga . 2023-01-05
MORE AT Google
Good food, friendly and quick service.
Adnan Kabeer . 2023-01-04
MORE AT Google
Аутентичный, вкусный, душевный ресторан! Очень внимательные владельцы и их маленькая дочь! Благодарим🙏
Ярослава Первомайская . 2023-01-04
MORE AT Google
First time ordering from here and really enjoyed it. Will be using again.
Super Frank . 2023-01-04
MORE AT Google
My son and l went for dinner here and it was fantastic. The decor was lovely and place is clean. The food was delicious and excellent service. We had wine, starters and main meal and the bill was very reasonable. Great food at a great price. Will definitely be back 👍🏽
boos237 . 2022-12-28
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Best food I have ever eaten. Four of us had different items and they were all tasty. I had the Tom Ka soup and chicken /cashew satay as a two course lunch. (They don't advertise their bargain 2 course set lunch for about £11 which includes about 6 starters and 10 main courses.) . Including a bottle of wine and 3 sweets we ended up having meals for less than £20 each. Do go at lunchtime its clearly a quality bargain and if you get Kestrou the new Hong Kong waiter you will be well looked after.
Chris Kneeshaw . 2022-12-22
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Food was absolutely divine !! And the staff very welcoming and attentive The only reason I didn't give 5 stars was due to how cold the resteraunt was. I was Literally shivering and battled not to keep my coat on. another table felt the same. Through no fault of the owners, I can only think it's due to the Cost of living which has hit us all and businesses really badly.
c b . 2022-12-18
MORE AT Google
Excellent meal. Very authentic with good service.
David Hughes . 2022-12-12
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I give this place a 5 star, every time I have been here the food is amazing quality service, very welcoming friendly staff, clean & relaxing atmosphere.
N Starz . 2022-11-18
MORE AT Google
We had Tom Kha as starter and Pad Thai and Red Curry as mains. All dishes were delicious. Also very nice and welcoming staff!
Ireneusz Radko . 2022-11-11
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Stopped here for lunch today after seeing an advertisement for their lunchtime deal. I was welcomed in by a lovely lady and she made me very comfortable. The Green curry is absolutely fantastic and I can’t wait to try the rest of the menu! I HIGHLY Recommend this restaurant!!! See you soon Ing Thai
H9969WRjamiep . 2022-11-10
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Original thai food by Thailand cheif. Kind services and delicious. I thought i was in bangkok.
Gygax . 2022-10-17
MORE AT Google
Really liked the restaurant, food was delicious and service was great.
Edmond Siu . 2022-10-14
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We dined at this restaurant several times and had also food delivered to our home. We were always very happy with their service and quality of food. Their menu offer is great and everyone can find big choice and variety of dishes. The drink choice is also good and priced very reasonably. The decor of the restaurant is nice and inviting. You will feel very welcome and will leave very satisfied. Excellent value for money and nice experience!
verica0612 . 2022-10-08
MORE AT TripAdvisor
Lovely place with fresh food and polite service
Michael Doroszuk . 2022-10-07
MORE AT Google
Got a delivery from here, the best thai I've ever had!!! Every bit was perfect!
craig mccabe . 2022-09-07
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Enjoyable meal in civilised surroundings.
Ralph Dadswell . 2022-09-03
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Ordered sweet and sour chicken which arrived with very little chicken, watery sauce with some taste. The plain noodles were so oily it took the taste of the sauce away. Normally i would send it back to the kitchen, but the lady serving, being only member of staff out front, didn't look like she cared about her customers, and seemed put out by our presence. 10% service charge shouldn't happen.
leana d . 2022-08-28
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This restaurant has so much potential: good location, very good food, BUT it falls down due to the TERRIBLE SERVICE! The old lady is very rude and seems put out by the fact she has customers, yet charges 10% for her abysmal service, if she would only smile and pretend to welcome us it would help. This is the reason for my terrible rating. Be nice or get new waiting staff!
A P . 2022-08-22
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Food was nothing better than average and the service was really mediocre. The lady who served us seemed disappointed we were there, I don't think uttered 2 words o us but added a 10% service charge. I won't go back.
MikeM1467 . 2022-08-03
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Double check your bill.Bunch of scammers.Avoid.
kornishon83 . 2022-07-31
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I've eaten at the Ing Thai Restaurant in Brentford before and its standards have slipped. This time the vegetarian spring rolls were oily. My Stir-fried with chili, sweet basil, peppers, onion was not memorable at all. I shall never dine at Ing Thai Restaurant again.
Michael A . 2022-06-27
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Amazing fresh food, full of flavours. Nice big portions for a good price. Amazing service. Quote from 7 year old: yummy, tasty food. The best prawn tempura and duck pancakes. Vegan chicken with vegetables was very tasty. 🌟
M T . 2022-05-30
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Delicious prawn red curry. Good portion for a reasonable price.
Tamsin Paterson . 2022-05-24
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Excellent Thai food! Had the Ing Thai noodles, lovely!
Alex Martynwood . 2022-04-17
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We’ve just moved into the area and this has become a local treasure. The food is really good and the prices are very reasonable. It compares very well with a Thai restaurant I go to in Covent Garden, the Thai Pot, but is much cheaper. The owner is welcoming and I can’t fault the food. Wine list is limited but adequate.
Suzanne C . 2022-04-09
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Myself and my wife loved the food here. Would definitely recommend this place to all thai food lovers.
Trevin Alphonsus . 2022-03-07
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Just ordered for the first time the food arrived luke warm but it is cold outside. I found the food to have really great flavours. Why not 5 stars? It's the portion sizes of the dishes very small in comparison to some of the competitors. Am I still hungry I would say yes and I'm not a big eater.. That all said tasty food..
Ash Yadav . 2022-02-15
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Ordered the massaman curry, it was really tasty! I will try again.
Laila Yassin . 2022-02-05
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Super place. Walking distance from local Premier Inn. Had a take away for all 4 nights stay. Super hot food. Very tasty. Around £20.00 for 2 mains rice and prawn crackers. Would highly recommend.
John Birch . 2022-01-24
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We stumbled upon this restaurant by accident and it was fantastic. A great, varied menu that wasn't too big. The food was absolutely delicious - really fresh and flavourful. Beautiful place too. A fabulous find.
Kate Wilson . 2022-01-04
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Very authentic and very good (!) Thai food 👌🏻
Eden Schirman . 2021-12-24
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Best Thai food in London!! I haven’t had quality Thai food this superb in a while❤️
Alicia Carter . 2021-12-23
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Such delicious food and reasonably priced.
Bipin Raghav . 2021-11-14
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Loved the food..it was really delicious.
Vanita Patel . 2021-11-09
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Nice place and authentic Thai food.
Kenan Demirel . 2021-10-07
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Hermoso ambiente, buenos precios, grandes raciones y riquísimo menú!!!! Para volver y volver!!!
Maria sol Aumasque . 2021-07-20
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Authentic Thai food, all freshly cooked and very reasonably priced. You can bring your own wine (for £5 corkage), or buy wine and other drinks from the menu too.
Mike S . 2021-07-04
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Had a fab take away this evening - food was fresh, tasty and delivered when promised. Will definitely go back.
Sharon Gilbert . 2021-04-17
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Ordered spring rolls, fish cakes, satay chicken, beef red curry and beef massaman. It was all lovely and delivered a bit earlier than they predicted. I'd definitely order from them again or visit when we're allowed. One thing I'd mention is that crispy dishes such as spring rolls arrived in sealed containers. We're quite close to the restaurant so ours were still fine and hasn't gone soggy. I did notice that other reviews complained about soggy items such as tempura. This issue could be solved by sending these items in paper bags instead.
Christina Fisher . 2021-03-26
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Loved both Green and Red Thai Curry... Ready to pickup in 15 mins... Only restaurant which made it without fish sauce and egg around this area! Will definitely try other dishes and recommend this...
Harsh Jain . 2020-11-21
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I had the Thai green curry. It was nice as was the sesame prawn toast. Very hospitable during the covid curfew.
Simi Dhanjal . 2020-10-11
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Dishes are very consistent Not had a bad meal yet being coming here 3years.
alex ansari . 2020-10-10
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We ordered two Pad Thai with prawns and asked for it to be spicy and tempura prawn starter. The starter was soggy and was NOT fresh. The Pad Thai was SHOCKING. There were only 3 prawns in the dish. No peanuts, no spring onion, no spice as requested. DO NOT EAT HERE. We collected our food and as soon as we realised this was not what we ordered AT ALL. We called to let them know we are bringing the food back. Old chinese lady was very rude in reception has told me to come back tomorrow for a full refund (food is uneaten and will be going back). I will update you. Save your hard earned cash and go somewhere else!
Rasha Masry . 2020-09-23
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An underrated Brentford gem, ING Thai produces reliably delicious food and has an interesting and original menu. The Red, Masuma and Jungle curries are particularly good.
princecharming . 2020-09-21
MORE AT TripAdvisor
Both food and service were incredible. What a great little gem
Laura Puiggalí González . 2020-09-12
MORE AT Google
It's average. I had green pad thai. I've had better but the starter was good. Probably won't go there again.
Ian Lock . 2020-08-19
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I’ve eaten a lot of Thai food in various place and I have to say, this food really has an authentic taste. The ingredients are fresh and mouth watering.At first, I wasn’t initially expecting much because many claim to be the best, but fall short in some way or another. As soon as that spoon hit my mouth, I was pleasantly greeted by the awesome flavours. The chefs are clearly straight from back home in Thailand and are masters of their craft.I also had the ribs and prawn toast as my starters. Both of which were truly satisfying with generous portions. The prawn toast in particular was stuffed thick with prawn filling. This place definitely doesn’t cheap out when serving their customers.The staff are really nice and took amazing care of me with the best mannerism. I love a friendly atmosphere, as it makes all the difference. These guys are real and not faking it, they genuinely care about their customers.I’m definitely returning and this is my new no.1 Thai restaurant in my locale.The presentation is excellent, hygiene was top notch and the men’s washroom was impeccably clean. All the good signs of a top quality restaurant.Best of all, I’ve made some new friends.
ShinobiRyder . 2020-08-17
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Food is really good definitely recommend I am a regular customer and i love the food. Really nice family run restaurant with good service. I think delivery is better than eating in because there is not many people there so its a bit dead. Overall food amazing service great very clean atmosphere not the best.
JAMES TABIS . 2020-08-12
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Ordered takeaway the Pad Thais were great but the pork green curry was not very good at all. Hopefully just an off night for the chef.
Adaptax . 2020-05-31
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First time ordered from here. Food was fresh, good size portions and was very tasty. Ordered for 3 adults and all loved it. Thank you. We will order again
Carvez Bliss . 2020-04-14
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Fantastic food, fantastic service and fantastically friendly staff
Mike Pruden . 2020-02-01
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Brilliant,great place to enjoy delicious food !!
Botete Boriba . 2020-01-31
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Lovely restaurant! Got takeout last night and was not disappointed! Wait time was reasonable and food was delicious! Happy to go back to sit in next time!
Hannah D . 2020-01-26
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Came here for dinner. Spring rolls were great with a really thin crispy pastry exterior. Massaman curry and sticky rice were both decent, although the sauce could have been thicker and more flavourful. Decent overall, wouldn't go out of my way for it
Sicipi . 2019-12-23
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