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3.8

Based on 1.414 opinions finded in 2 websites

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Nº 395 in 636 in Gateshead

Nº 12 of 25 Chinese in Gateshead

CUSTOMERS TALK ABOUT DISHES WITH..prawnspepperfriedhoneychickenprawnmeatricechilliribscookedbeautifulducknoodlesbeancurry

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Beautiful food, good prices, food was a little late but it was well worth the wait. First time me and me mates had Chinese in a while and could not have picked a better place

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Jorin . 2024-11-09

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Really cold chow mein , beef was so hard … it had probably been refried so many times that It went straight in the bin . Really poor this time

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scott . 2024-11-03

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Roast chicken has a lot of onion and mushrooms which is not listed. Very disappointed. Sauces very watery. Will not be ordering again.

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Daniel . 2024-11-03

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Fantastic service and great food every time

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Michael . 2024-11-02

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food was beautiful definitely order from there again

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Neil . 2024-10-19

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Delicious, piping hot food, delivered in 10 minutes!

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Amy . 2024-10-16

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More tasty food and great customer service from this takeaway :-)

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Stephen . 2024-10-12

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I've not tried this takeaway before & I will definitely use it again! The food was piping hot, plentiful & tasty. What's not to like? It gets a maximum of 5* from me!

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Daniel . 2024-10-12

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First time ordering munch box, it was beautiful. Great choice for everyone. As always food 5*

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Leanne . 2024-10-12

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Another fantastic meal from The Imperial. Never had a bad meal from here!

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Lee . 2024-10-11

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Beautiful food. Very quick delivery.

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Nicola . 2024-09-29

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More great food and customer service from this takeaway.

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Stephen . 2024-09-24

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lovely great portions will definitely use again when in the area

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John . 2024-09-18

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Nice tasty food and great customer service from this takeaway. If you're looking for nice Chinese food then look no further.

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Stephen . 2024-09-15

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gravy were horrible didn't eat ribs because of gravy. chow main was okish bit dry meat nothing amazing. egg was nice on egg fu Yung meat was also dry my favourite part of meal was the cold can of coke the foods all still in cartons in my kitchen no ones interested in eating it apart from the dog

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Adam . 2024-09-09

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loooooove this place by the way the satay chicken was unreal ❤️

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Melissa . 2024-09-04

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Food was over 30 mins late after the expected delivery time and had to be heated up when it arrived hence the poor scores.

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Christine . 2024-08-26

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deffo co.ing back your food is beautiful xx thanks for making my night

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Melissa . 2024-08-24

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First time ordering, the food was delicious and I will certainly be back, thank you.

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Jessica . 2024-08-09

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Always a lovely meal! Food came piping hot and was very delicious.

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Lee . 2024-08-02

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Excellent service all round, the food was delicious and delivery driver was fast and polite, I highly recommend

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Stephen . 2024-07-31

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Worst Chinese ever. Chicken was horrible.

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Mark . 2024-07-13

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food was tasteless and definitely will ñot order again

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Janice . 2024-07-06

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Been told to enjoy my food yet my order isn’t here

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Carla . 2024-06-17

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did not like the meat in the Singapore chow mein and the curry sauce isn't the best I've had(needs more spice) nice ribs

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Stephen . 2024-06-13

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Lovely food as always from The Imperial.

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Lee . 2024-06-08

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Ordered the 1/4 duck for £11.50. Absolutely tiny portion size, barely enough for 4 wraps (despite being given a pack of 10). Duck was also very very dry which made it seem like it wasn’t very fresh. Such a shame, everything else was gorgeous!

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Hollie . 2024-05-31

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Aromatic duck and pancakes were very dry, salt and pepper was amazing!

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Cody . 2024-04-28

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First time ordering a takeout , been to restaurant lots of times , was lovely will defo order again

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Diane . 2024-04-28

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the food was absolutely disgusting no taste or flavour.

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Eleanor . 2024-04-25

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Another great meal. can't fault this takeaway

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Glen . 2024-04-15

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This was truly a succulent Chinese meal

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Jacob . 2024-04-08

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What's happened to this place, I used to order from here in the early 2000's sorry to say this but it's bland runny curry sauce and the won tons were disappointing, going back to Danny's kitchen.

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Gary . 2024-03-18

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Food was awful. Was freezing cold & tasteless. Such a shame as we have regularly used Imperial Express but the food has really gone down hill. Very disappointed.

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Suzy . 2024-03-16

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Worst Chinese I’ve ever had. It was cold, tasteless and the salt and chilli chips are like nothing I have seen before! One bit of green pepper and no chilli flakes. I’m now eating toast. Rang up to complain and ask for a refund but was shouted at

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charlotte . 2024-03-04

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Always amazing food, good portion size and great value!!

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gareth . 2024-03-04

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Great food but I forgot to order rice lol.

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Jennifer . 2024-03-04

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Delicious food as always, the house special duck is tasty and full of different meats and veg, with a lovely sauce! I got a side of ribs in Cantonese sauce and they definitely did not disappoint 😊

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Oliver . 2024-02-10

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Egg fried rice brown bland with zero egg. 6 spring rolls were only 5..no dip. Ribs also bland accompanying onions and peppers ok. Both main dishes had 5 small pieces of chicken.chow main bland so added soy. Oyster sauce dish no discernible taste and minimal amount of sauce. Soup lovely.

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Mark . 2024-02-10

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Last two times we have ordered and both times order has arrived late. Food was not hot. Disappointed in quality.

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Michelle . 2024-02-09

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I was waiting 2 hours for my order and the overall quality wasn’t the best.

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Paula . 2024-02-08

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Was a tad late but don't live too close. Can't complain about the food though, was spot on for good price too.

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John . 2024-02-05

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Late and not great refund required not happy at all

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John . 2024-02-04

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Well, where do I start? The order wasn’t delivered. Despite me paying in advance. Then, when I rang to complain, I was diverted to a mobile and the guy who answered said he couldn’t help because he wasn’t at the shop. Then I got a notification saying that my order had been delivered. It certainly wasn’t. Joke of a place. Took my money. Didn’t deliver. Avoid at all costs.

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Sean . 2024-02-04

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Spring rolls were barely crispy, food was not too hot, expected it to be hot. My order was missing a can of pop

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Emma . 2024-02-03

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Brilliant good, quite service and really tasty

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Emily . 2024-01-21

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The chicken foo Yung was extremely salty so just had chips with the curry sauce, very disappointed

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Susan . 2024-01-15

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All of it was dry, chips, chicken, rice wasn’t cooked properly awful

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Laura . 2024-01-05

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Really tasty, unfortunately didn't receive prawn crackers I ordered

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Alison . 2023-12-31

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I’m so glad we found this place, it’s absolutely incredible! Such friendly staff and amazing food, wouldn’t go to any other Chinese takeaway now!

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Laura . 2023-12-31

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Good got here the curry was that thick I had to make my own curry and the food was cold

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Danielle . 2023-12-22

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Very good hot food, decent delivery time

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David . 2023-12-22

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Came late but food was hot and tasty

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Katie . 2023-12-04

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Always beautiful food! So delicious and nice/hot. Also love the wonton soup, great when your not feeling well

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Antoinette . 2023-11-20

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Nice and juicy and tasty . It was a bit salty. Hopefully next time it'll be better.

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Mona . 2023-11-19

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Great food but came much earlier than estimated meaningvwe were still putting our baby to bed and had to put the food in the oven.

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Philip . 2023-11-09

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One of the best takeaway meals we've had in ages

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Sam . 2023-11-07

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Everything nice except the ribs. Too salty to eat. Too much gsm. Had to go in the bin. Refund requested

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Debra . 2023-10-26

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Never seen curry.like that in my.life ... really not good. Whole meal disappointing. Binned

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Helen . 2023-10-20

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The duck with pancakes was not good to fatty and not crispy

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Rebecca . 2023-10-13

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No rice or anything with a £9 main??? No free prawn crackers like most other takeaways. Food was nice but won't be back

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rachael . 2023-10-12

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Missing rice but had extra main some how. Very tasty

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Stephen . 2023-10-01

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Not the best curry, powdery and not the lovely yellow curry we were expecting and meat and prawns were ok not much taste prawn crackers a little stale would not order again disappointed as I have ate in the restaurant many times over the years and had lovely meals

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George . 2023-09-22

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Easily the best takeaway I’ve had in AGES!

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John . 2023-09-04

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Chips were cold chilli n honey beef dry and very hard and curry was lumpy and very cold

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Joanne . 2023-09-03

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Food always excellent. Can’t fault it. Best local Chinese we’ve had

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Lisa . 2023-09-01

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Lovely and tasty chow mien and fried rice

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Kathleen . 2023-07-27

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Disappointed with meal tonight beef was too chewy and curry was lumpy majority of it has gone in the bin...

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Shaunna . 2023-07-27

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Fantastic as usual. Amazing Chinese restaurant around here. Definitely recommend it. Much earlier than expected

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Amelia . 2023-07-26

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Great food delivered hot and scrumptious, by a kind delivery person.

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Indy . 2023-07-21

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Love this food taste is amazing people are quick,polite and food is always piping hot I've found my fav Chinese x

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jennifer . 2023-07-15

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Bits of chicken not cooked fully the duck had bones in it and the other parts were just fat and the curry sauce was thick lumpy and tasted disgusting. Rang shop to complain and get a refund for them to refuse saying everything is cooked properly and they wouldn’t be doing anything and hung up!! Avoid at all costs disgusting food and customer service

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Ryan . 2023-07-14

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Food was early, and it's always good. Two thumbs up.

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Joe . 2023-07-13

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Beef was very chewy was disappointed

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Shaunna . 2023-07-09

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Always been my favourite Chinese but spending 40 quid on a takeaway and not even a freebie bag of prawn crackers or spring rolls like other Chineses do, more than likely won't be back sadly!

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hollie . 2023-07-02

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Way too early was expected at 9.30 and arrived an hour early, food was so bland , no flavour , no sauce on the king prawn in honey and chilli , so dry , bean sprouts were actually green, went in bin , never again will we eat here

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Janine . 2023-06-26

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This is by far the best Chinese takeaway in my area. Highly recommend it. Food always amazing and delivery always on time.

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Hilary . 2023-06-18

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First time of using this takeaway on tye recommendation of a neighbour and was mot disappointed. Food was hot and plenty of it, delivery earlier than expected. One very happy customer.

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Pam . 2023-06-17

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Super quick delivery for a Friday night and all hot and tasty 🙂

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Rebecca . 2023-06-09

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Most the food was lovley apart from the plain omelette that was really wet and pees felt still frozen , only other issue was the driver that was impatient and kept knocking 3 times in the space of 15 seconds

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Scott . 2023-06-02

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Lovely food it was a bit late but we were informed food still lovely and hot and tasty.lovely driver thanks

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Helena . 2023-05-25

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Absolutely terrible the meat is off. Never tasted anything like it.

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Kerry . 2023-05-21

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Always a fresh hot meal delivered, I don’t go anywhere else!

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Lizzie . 2023-05-20

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Really good - will order again

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Carter . 2023-05-11

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Very gloopy chow mein. Cold on arrival. Ordered satay... was more chilli chicken curry. Soup was good. But won't order from here again.

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Rachel . 2023-05-08

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Was lovely food and great service.

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Donna . 2023-05-06

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Used to order from here all the time, And it was always lush.. Never had it for ages so thought I'd order cos our usual Chinese was shut, Really wish I didn't bother. It was Rank, Gravy was so watery and tasted like Bisto the gravy was always the best thing for me lovely and thick not sure what's happened there.. Fried rice was solid, Went in the bin.... chips weren't too bad. Prawn crackers were horrible.. Not sure if it's been took over or something but won't be ordering from here again.

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Selina . 2023-05-01

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Tried a few times and it has always been really nice

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Kelly . 2023-04-29

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Soup was a bit more watery than I prefer but I couldn't fault it on taste. The full order was delicious and hot. Defo recommend 👌

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Shannon . 2023-04-29

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Usually order every week. Tonight the steak was put in the bin as it smelt and tasted awful wasted our money on the order tonight

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Michelle . 2023-04-27

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Ordered from here a few times before and the foods always been okay but tonight it was awful! Good arrived luke warm.. chicken balls were tough and chewy, chow mein was tasteless and the chicken was really dry and tough. Chips and curry sauce in a carton was like cardboard- extremely try, in one big mush and cold! Overall extremely disappointed and majority went in the bin! Will be the last time I order from here.

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Amy . 2023-04-14

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I ordered egg fu yung, egg rice, curry sauce and spring rolls and when I opened the egg fu yung it smelt burnt and when we started eating it, it tasted burnt! Also the portion sizes seem to be getting smaller but the price is getting higher!

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Christine . 2023-04-10

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Although the food was late it was delicious. The lateness may have been because it’s a Bank Holiday so I would definitely order again and hope it doesn’t take 2 hrs next time!

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Lyndsey . 2023-04-10

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Food 37 minutes late. Small portion compared to normal. No peppers which are normally in just onions with salt a pepper chicken and prawn.

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beverley . 2023-04-07

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Everything was lovely apart from the sweet and sour sauce which was like pouring vinegar on, it was such strong vinegar smell and not consistent with a sweet and sour flavour or taste.

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Claire . 2023-04-05

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Chicken balls blaned no taste and greasy

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Rosie . 2023-04-01

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The Cantonese spare ribs were amazing and also the crispy duck with pancakes were top-notch too. Will defo order again soon

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gary . 2023-03-30

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Disappointing food was very bland and cold

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Suzy . 2023-03-25

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Disappointed. I've previously reviewed this place as being superb because the food was always very hot and fresh. I had to microwave my meal this evening because it was barely warm, and the black pepper sauce was like water - literally. I won't say I'll never order from here again, but I will say that I'm going to look elsewhere next time.

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Alyson . 2023-03-23

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AVOID!! Really poor quality for the price. Not even hot. £3.80 for chips with a couple of slices of bad quality onion and pepper thrown in and called salt and chili pepper chips is just one example. Not just once but consistently bad. In this time when a takeaway should be a treat it’s disgusting that you can pay £40 for a takeaway and it be lukewarm and barely edible. How they can put this out and not be ashamed is beyond me. This last meal actually prompted me to write to just eat app developers to ask for a blacklist button version so I can make sure we never order from here again!

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Vix . 2023-03-22

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