Imperial Arms, Chelsea in Harrow

Disgusting service, roude behaviour and not friendly approach

I have now become a regular customer here at duck in the pond due to the absolute outstanding customer service I have receive from the team here. A massive thank you to Nikki, Mikayla, Katya and Maxwell you have always made me feel so welcomed at duck in the pond so thank you very much.

A very beautiful restaurant, with excellent cuisine and a well-thought-out interior. I really like how they cook here and in general, relaxing here.

Heriots cakes used to be awesome and really good, however the chocolate fudge cake (8 inch £40) was just as terrible as it can get, it tasted cheap and when we cut it it was as hard as you can imagine and pretty sugary in a nutshell it was probably the worst cake we have ever purchased from cake shop.... Too bad this the last time we are buying after they were the first name we always think about whenever it comes to cakes!!!

We wanted to treat ourselves, as both off work and not been to Castle for a while. We were not disappointed. We both had sunday roasts, which were excellent. Roasties, yorkshire pud, quality of meat, cooking of veg, gravy, all superb. Staff very welcoming and efficient. Definately be going back. Only quibble is main dining area very dark, maybe take screens off windows in there to let some light in. Table numbers would be useful. Other than that, brilliant!