Il Palazzo (Chelmsford) in Chelmsford

It was very good. You saw the plate... 😅

Went for mid week lunch. Even though we ate from the set lunch menu they tweaked the dishes to suit our requests. Can’t fault them in any way.

The food was delicious, the service was friendly and professional, and we had a great time! I would recommend and like to come back again.

We went here for my son’s birthday and we will definitely be visiting again. Staff were so attentive & friendly, food was delicious, I had calamari & prawn linguine which was really tasty. They even sang happy birthday to my son & gave him a dessert with a candle & we all had limoncello on the house!

Came for a lovely dinner. Atmosphere was very homely and the service was incredible! The food was very good and fresh. Food was quick coming out too. Perfect meal to end to the day! Thank you!

Don’t know about the food, but it would be nice if you would update the times you’re open. On the arrival (it was Saturday 13:58) I’ve been told they are closing at 14:30…. So unfortunately didn’t get a chance to try the food.

We had a brilliant time here . Food was lovely. Our whole group was very happy . Atmosphere was ok, nothing special but ok. Plenty of seating and you didn't feel elbow to elbow with your fellow diners. Definitely will be returning

Service excellent friendly attentive. We had pizza, risotto, pasta, dessert, all wonderful tasty, good portion meals. Lovely cloth napkins and sparkling cutlery. We thought very good price. We live in east devon and it would be hard to bet this wonderful restaurant. Thoughly enjoyed our meal, we even returned the next day for an excellent lunch and how lovely the waiter remembered us. Brilliant! Thank you il palazzo.

The website says ‘true taste of Italy’ Highly misleading All meals are prepped with heated frozen and tinned sauces The escalope definitely was pre frozen and overcooked and dry No Italian flavours We have eaten in many Italian restaurants and eaten in Italy many times This food was far from authentic Was suspicious in view of the size of the menu but was lead by good reviews

Great location for Chelmsford Theatre (1 minute away). Definitely book a table as it was very busy. The food was fabulous but unfortunately the service on our visit was poor and we had a very long wait to even order drinks let alone food- think it was just too busy. Would go again but with the knowledge that it may be slow and worth it for the food! 👍

Came here for a pre theatre dinner and so glad we did! Service was really quick despite the restaurant being full. The food was delicious and the prices so reasonable. Would definitely go back.

My absolute favourite pizza place. The most delicious pizza in all of England dare I say.

Fantastic staff, atmosphere food & drinks delicious Shah briilent waiter

Shah was most attentive and helpful

Authentic Italian experience! Incredible food, freshly prepared by attentive wait staff with a smile. We are a fussy party of 4 adults and 2 children (8 & 12) and all loved our food which rarely happens! Pasta, pizza, desserts - everything was fantastic. A great menu with just the right amount of choice and very reasonably priced. The chocolate ganache was one the best desserts I’ve ever had! We will be back!

Nice place:) generous with the Parmesan

I had a lovely meal here at lunch time ,the food was fantastic, really tasty and served in great time. All of the staff were great and really friendly. This restaurant is of great value and will be returning! Thanks all at Il Palazzo !!

Called with a friend for the pre-theatre menu; she enjoyed her mozzarella starter and her fish, but I was really disappointed with my chicken dish....the meat had been flattened to within and inch of its life, and was of a nasty slimy texture. Maybe I was just unlucky in choosing this meal. The lady at the next table said her dessert was one of the best five she'd had in her whole life; so I'd say go, but avoid the chicken. Nice and clean with attentive staff.

Always great food and service. Especially the monk fish, starter garlic bread and desserts to die for. Including tiramisu and chocolate ganache. Will be back for sure.

Thank you for your excellent service. Food was really nice and waiters were amazing and made the evening very special.

The delivery was on time but unfortunately the food was cold.

Best Italian I have had in a long time highly recommend

We went here by chance, it was Bank Holiday Monday and a lot of the places we would normally go were closing early, so we had a look on TripAdvisor and this place came up. Thank goodness our normal places were closed, it forced us to try somewhere different. This place was quite a find. Quite unassuming on the outside, cosy and interesting on the inside. My wife ordered a pasta and I oredered a chicken arabbiata. Both were lovely. Mine was spicy to the right level and delicious. Food was excellent value. Service was bang on. We will be back and throughly recommend this place. Thank you to all the staff for a lovely evening.

Fantastic restaurant. Food excellent.

A little gem of an Italian great service & prices ,ample portions of piping hot food this restaurant deserves to be a roaring success really enjoyed our night in there

Worst food in a long time. We ordered several items, even though it only took 20 minutes all items were cold. Food not at all what you expect from an Italian restaurant. It was expensive and simply awful.

Absolutely fantastic service. The staff were fantastic and dragos was the best and most attentive server I've come across in years.

Food was okay, nothing special and definitely could’ve been better. The waitress made a joke out of my speech impediment when ordering the starters which put a bit of a dampener on the whole evening. Just think the whole restaurant need to make sure their staff are more socially aware and forgiving. Definitely think there’s work to be done and certainly better places to go in Chelmsford.

Absolutely amazing staff, service and food. Very welcoming manager and a very cosy restaurant with ample space for seating. Range of Italian wines and spirits. The deserts were out of this world. Impatient to visit here again. 5/5⭐

We eat here a lot. Always very good food, great service and reasonable prices. Been as a couple, with our teenage children, with a big group of friends - it's our "go to" place. Never lets you down and any day of the week there's a great atmosphere.

This is an excellent place to eat, very well priced and brilliant quality food. Will be back !

The best Italian restaurant in Chelmsford hands down. Food is on another level coupled by a marvellous atmosphere and great service. Very reasonable prices and very friendly staff. Would definitely come again and recommend everyone to give it a try 😍

Lovely restaurant, great food, service and atmosphere.

Enjoyable meal, nice atmosphere

Great restaurant. Good, fresh food. Gets very busy when the theatre has a production on, so book or prepare to be disappointed. Let the staff know when you need to leave and they will do their best to help you. Across the road from Civic Theatre, Civil Centre and just a few minutes from bus and rail stations

Those with a refined palate will be shocked after eating here, especially after savouring real Italian dishes. Absolutely NOTHING authentic about ANY of the food at Il Palazzo in Chelmsford. 6 people ordered different items and everyone said the same: WORST 'ITALIAN' MEAL EVER. The food was insipid, tasteless and overcooked. We had the 'pleasure' of greasy fried calamari, soggy skin on baked fish, pasta laden with excessive amounts of garlic, a pizza that looked and tasted like it came from a 2-for-1 deal in Iceland, fillet meat and wet bacon swimming in copious sauces made with who-knows-what. Nothing looked or tasted even close to the menu descriptions. Desserts were equally awful, with the Affogato brought to the table as a curdled soup, and a vile thing disguised as Tiramisù. And of course, not even a hint of Italian staff. None of them seemed surprised at the amount of food left untouched on our plates. Name aside, the only 'Italian' thing about this restaurant was the word 'grazie' that the inept waiters were able to iterate.

Lovely restaurant with lovely staff and great food.

Family restaurant, Amazing food.

amazing place great food and service cant wait to go again!

Lovely food and great service for reasonable prices. Its slightly away from the main part of town and offers some authentic dishes.

Second visit here and not disappointed. Great Italian with excellent friendly service. Give the larger restaurants a miss and try this place. Way better evening. Thanks for making us so welcome

Dined at Il Palazzo with friends and was thoroughly impressed. The staff were welcoming and promptly accommodated us in the busy setting. Service was swift and attentive, ensuring we never had to wait. The food was outstanding, offering great value for the price. Despite the buzz, our table felt spacious and private. Highly recommend for a top-notch dining experience in Chelmsford.

A regular place for us to celebrate family birthdays. Great food, lovely friendly staff and excellent value. Highly recommended.

I love the wine 🍷 I could try first before go for it The food is amazing 👏 😋 😍 Keep the good work guys

I come with my friends and family and it was the first time for a friend birthday and I love it so I repeat my mum’s birthday too. The food is really tasty and friendly service and glad atmosphere

Good food, good service. Restaurant too hot though.

This is my second time visiting this restaurant. Both times with family for special occasions. I was excited to return after our last visit and not living nearby, but I wish I did, as I’d love to visit more often! First bit of advise. Be sure to reserve a table. This restaurant is very popular. We were booked for 5:30 and the restaurant was packed by 6. People were being unfortunately turned away that didn’t have reservations on a busy Saturday night. When we arrived we were seated promptly, drinks were provided quickly and orders taken in good time. We were with two young girls, one 10 and the other 13 and they love this place too!! The staff here always give them high fives and really make it a special experience for them. All members of staff are superb. They’re friendly, work hard, efficient and try their best to give outstanding service to every table. Service charge is not included on the bill, which is rare these days, but a tip is always very much well deserved. Coming onto the food, be sure to check the specials! However, on this occasion we all ordered from the menu. 3 cheesy garlic breads for the table to share, plus me as a coeliac I had minestrone soup. Annoyingly, the minestrone was much nicer than the one at home, so the recipient would be very much appreciated ;) it was delicious. The cheesy garlic breads are essentially a pizza, they’re huge and easily fed the other 6 diners. When informing the staff I had a gluten allergy. I was confidently walked through the entire menu. There were lots of options to choose from and I felt very well looked after by all the staff. Main courses. I had a gluten free pepperoni pizza, that also has chillis and I would say it’s one of, if not the nicest gluten free pizza I have had anywhere. Others had the steak, lamb shank, bolognaise and other pizzas and everyone was very satisfied by the food. On this occasion, one of the meals was a little later reaching the table, but nothing that became unreasonable, it did mean others had started dining but with an extremely busy restaurant and an overwhelmed kitchen, these things sometimes happen and it was sorted very very quickly and professionally with apologies. Lastly, the kids had a desert, as did the birthday girl and as they knew it was her birthday, the restaurant played a birthday song and put a candle in her desert for her, the entire restaurant sang along with the happy birthday, as did the staff - a very nice touch. Overall, for 7 of us, each having starters, mains, deserts, alcoholic drinks, soft drinks and coffees it came to £230. Just under £33 a head. Excellent value in my opinion and although I do not live nearby. I can’t wait for another excuse to return!

Pizza was pretty much stone cold and wasn’t particularly nice. Not awful but wouldn’t order again.

This place feels like a family run restaurant, decent food with attentive staff, the atmosphere whilst loud was great. It was reasonably priced and we both enjoyed our food. We will definitely be returning.

Tagliatelle was the best I've had, my husband enjoyed his pizza-nice & thin with plenty of topping. Staff are amazing. We go there before every theatre trip and I think our grandchildren may prefer it to the theatre!!

This place feels like a family run restaurant, decent food with attentive staff, the atmosphere whilst loud was great. It was reasonably priced and we both enjoyed our food. We will definitely be returning.

Great restaurant definitely worth visit if you are on S of UK spaghetti amatricana one of the best i had, great staff.

The food and service here are excellent. Everything came out in good time and was very nice. The staff were also great and even made extra effort to provide a cocktail that wasn’t on the menu. The only thing I’ll say is that the atmosphere was a little loud. Nothing anyone could do as the buildings round here are build that way. I’ll definitely return here as other diners had some amazing looking food so I’d like to explore the menu a bit more.

We were recommended this restaurant by some of our B&B guests and it was a great recommendation. Travelling from Norfolk to meet up with friends from Croydon we had a bright welcoming and had a window table. Our starters were varied but all delicious, followed by equally delicious and varied mains. We finished off with ice creams and coffees. We were never rushed, the food and service was of a very high standard and we thoroughly enjoyed our visit and would highly recommend II Palazzo. We will return on our next visit, many thanks.

The atmosphere of the evening was very relaxed. The service from the waiters was excellent. We enjoyed the quality of the food too

We always come here for special occasions - it's a favourite with all our family. Great food, lovely atmosphere, attentive and polite staff.

Tasty food, great service, buzzing atmosphere and very reasonably priced. It was the perfect location for dinner before a show at the Civic. Already planning to return with friends very soon!

Unless you’re fond of vindaloo plus type heat strength food dishes, avoid the fish pasta dishes. They include fresh chilliest that totally dominate the dish, quite unpleasant actually. Only managed to get through a small portion of the dish, quite unpleasant and not remotely Italian in character. Won’t be going back.

Awesome. Food is amazing. It was a really busy night and all the staff were brilliant. Highly recommended

We had a lovely meal and very good value for money. We will be back

Amazing food, amazing service can't wait to come back 😊. Was amazing with my little 15 month old boy 😊

Sam looked after us so well, thank you for such a lovely evening!

I ordered garlic pizza bread but I received the pizza bread with cheese. It was stone cold and rock hard. The pasta was also hard and dry from sitting in the tub

Can't believe we've not been here before!! Lived in Chelmsford for over 20 years and only just tried this place. Very busy at 6.30 on a Friday night is a good sign. Service, food, atmosphere and prices were fantastic. Two starters, two mains, shared desert and two bottles of house red (so good we had to get a second) for around £85!! Cheaper than the chain restaurants in town and far better in every way. Will definitely be back, and soon.

Thank you - so enjoyed our meals RISOTTO PESCATORE and my friend had monk fish - we love our fish dishes and I’m definitively having that risotto again, wow! I normally go for the juicy tender steak and so it was a hard choice tonight but I’m glad I tried something different tonight, If you’re a seafood food lover, this was awesome. Staff are real friendly and jovial what a lovely atmosphere busy and buzzing. Love this Italian and so conveniently placed in Chelmsford too. Will be back real soon guys!!

We been to this lovely Italian restaurant on last Sunday for pre theatre meal. Before the theatre the restaurant was busy. Our meal come all în the time. As a desert I had a tiramisu it was very delicios. I recomand this place for everyone. We will defenitly come back thank u

Earlier this month, we had our post-wedding celebration here, and the front of house, Constantine and his colleague, were attentive and made sure all of us were looked after. Shoutout to Constantine for going the extra mile offering assistance with our table plan/decoration and party favours. To top it off, the food was great.

Lovely Restaurant with plenty dishes on the menu. We really enjoy our evening with friendly staff and tasty food. Altogether we have fantastic experience. Definitely recommend who like traditional Italian food. “Looking forward to going back !!

We have been this Italian restaurant on Saturday the atmosphere was very good the restaurant was very busy and the food was extremely delicious 😋. The stuff was really helpful and nice . It’s always nice to see place like this nice. I really do recommend to everyone who want to have nice meal . Thank you Il Palazzo

Hiding gems just a minute to Train station We have come from London and some of our aparti come from Colchester. We end up at IL PALAZZO. Lovely places to have proper service and ambiance.

Excellent restaurant Had lunch, great food, good value, nice staff

Went for lunch with my wife, had the 2 course lunch plus a glass of wine £14.95. Great value and great food. Nice to know you can still get authentic Italian food at a reasonable price. Staff were excellent. You may miss this restaurant as...

We visited here the other night and were sadly disappointed. I had spicy Arabiatta which was tasteless, not spicy and shop bought pasta. My partner ordered seafood pizza, which was tasteless and consisted of frozen prawns, mussels and squid. The food was average, the restaurant...

Came to Il Palazzo as a party of four people.On arrival, restaurant was empty apart from two tables. Waiter put us on a rather small table in the corner by the bar, next to a family so all three parties were sitting in a line....

Great family run Italian restaurant. Menu extensive, food home made and authentically tasty! Not going to break the bank! Staff great! Gets busy and noisy, especially on theatre nights, but that makes for some atmosphere. Have been here before and will be back!

Went to celebrate my sisters birthday here and had friendly and fast service. Food was tasty and good for value. I had the ‘tagliatelle funghi e panna’ and it was lovely. Will definitely be coming back again soon!

Really delicious- had the fried mozzarella and a vegetarian lasagne thing (asked and they said they could swap one of the meat ones for some spinach and cheese- very nice of them. Staff were nice.

Carbonara was terrible! Pizza was regular.

We came for dinner, it was ok. My pasta had way too much chilli in the sauce, my wife's Salmon was only warm and our son-in-law's Carbonara was lacking in chicken and bland. Service was fine, as was the atmosphere. It was very busy when we visited, hopefully, we were just unlucky.

visited as a family of 5 midweek.. quite busy,lovely atmosphere.. great food and good value for money. recent good reviews on trip advisor are well deserved. hadnt been for a couple of years but although last visit was good..this visit was excellent. we will return...

I visited this place this afternoon the food was lovely stuff was amazing and very friendly. I definitely recommend this place for everyone. The price of the food was very good also. Definitely I will be back thank you 👋

A great restaurant. Service and food are excellent. Will go again.

Just back after a birthday meal, excellent menu, really difficult to choose which makes a change, nice atmosphere, good attentive staff, reasonable pricing, will definitely return, recommended

I arranged a table to celebrate my mum's 81st birthday and there were 14 of us. I called the restaurant a few times to change booking etc and they were always extremely helpful. Our table was ready on time and the service was excellent considering...

We went with a large family group with 3 young children under 2. Service and attention to detail was excellent and the food was delivered promptly and tasted excellent!! Certainly compares very favourably with other much more expensive Italian restaurants in the area!! Thank you!!

Excellent choice on the lunchtime menu which included a glass of house wine with a starter and a main course for less than £15. Living near Clacton on Sea it’s a bit too far to pop in but next time I’m in Chelmsford I’ll be...

The best Italian in Chelmsford by far. Love it. Great food and service every time. We will return. For sure.

So pleased to have found Il Palazzo. Great to see an independent restaurant doing great freshly cooked food in amongst the chain restaurants dishing up same old same old. I had goats cheese and beetroot to start and monkfish for main, both were absolutely delicious....

Staff was amazing!!! The staff is credit to management!! 2 being gluten free they knew all ok for what to eat!! Found portions smaller than than 1st time visiting but all produce has gone up and upderstand!!

This was a friends reunion and we were not disappointed from start to finish. We booked an early dinner as we heard it got busy later..We were very well looked after and everyone really enjoyed their food and service.👍 We will certainly come back here.

We were initially dubious about this restaurant due to the location, but we were pleasantly relieved to encounter great service, pleasant surroundings and superb food, would highly recommend

Early Friday lunchtime so not many around. Chelmsford seemed quiet on my first visit and this restaurant is 1 minute from the station. There are more restaurants nearer the river but this one was fine. Nice ambiance, although music a bit loud for me. Good...

Sehr tolles Essen, sehr guter Service. Toll eingerichtet. Gute Auswahl an Pizzen und Nudeln. Gute Position der Nudeln

Second time of visiting this restaurant, couldn’t fault it. We booked ahead to ensure a rake could be reserved for my birthday, no problem. The wait in between courses was well times, fresh and very hot food. All round impeccable service. Bathroom facilities very clean,...

I’m not sure what went wrong , but it certainly wasn’t quite right either - my prawns starter - the prawns came literally uncooked - raw , when I pointed out they offered to bring new ones but I can only assume they’ve completely forgot...

Fantastic authentic Italian restaurant, the food is amazing always served piping hot by friendly and knowledgeable staff that make you feel welcome. Nothing is too much trouble they are very happy to accommodate any special requests you have and you can take your time between...

Excellent quality food i love it. Food was amazing especially i tried Lamb shank so i love it. I extremely recommend this Italian restaurant

The food was amazing, well cooked, tasty and they know their menu. Lovely wine and engaging staff made for a wonderful evening with friends. I can highly recommend the calzone and sardine starter, although the scallops and insalata caprese were also thoroughly enjoyed as was...

Food was delicious, pastas were piping hot, will definitely have again

Excellent quality food and enjoyed every bit of it. Starters were amazing as well as the main course. Amazing service and nice calm atmosphere. Perfect for a evening meal. Deserts were incredibly satisfying. Definitely coming here again for a great evening. Pleasantly surprised as I...