Ikea in Cardiff

I've used the Cardiff IKEA a number of times now and never had any issues. Went today to get something and also do Click & Collect. I realised we misread the collect time so were extremely early. I explained to the staff member and they were very accommodating, helpful and got someone to go collect our order. Really appreciated it.

Lift was broken for transportation of purchases but most in stock

Large store has all sorts of things from home to children's toys. Food place is very busy at as all times.

Early on Sunday was a good time to go - everything was easy to find and no queue at the checkoutd

If you've been to IKEA before you'll know what to expect. This one is near the Cardiff docks adjacent to a fairly busy retail park. If you're trying to get here, it could be very trafficcy. Mostly undercover parking which is nice if it's very rainy or sunny.

Got everything we needed for furnishing new home and gives good value and quality

Ikea used to be considerably cheaper than other places but not anymore. The only real advantage to shopping at ikea now is that you can see the stock levels before you go to make sure that they have what you want and because you can get everything in one store. Price wise they're competitive but they're not a bargain anymore.

Not a good experience during afternoon tea 4 pm. I wonder if it is close at 4.5 pm. Ordered two dishes of the day but not enough sausage. Told to wait 19 minutes to get another one sausage without no table service for its fault.

Cafe unorganized and disjointed, lots of people struggling to get hot drinks. No instructions on how to obtain milk for cup of tea. Poor service

Excellent plant balls and chips....best part when visiting IKEA..

If its needed fir the home its probably in stock here.

Cheap furniture that will break withing a year but good meatballs

Lovely food and great prices at their cafe

An amazingly huge range of home furnishings, with loads of room displays to provide ideas and inspiration. You could easily spend 3 or 4 hours strolling around the store, and another hour in the café! Easy to pickup your chosen furniture items in the warehouse area downstairs before reaching the tills Large lifts avaiif you don't fancy the travelator to exit

IKEA is what IKEA always is. Infuriating but friendly and inexpensive. Massive variety of goods. Decent, if simple, restaurant.

Love a cheeky stop at IKEA when visiting Cardiff. The store is perfect for furniture ideas and the displays are a great way to visualise how the items would look in your own home. The restaurant is always good value for money and the Family Card always has great offers on a variety of items. Really like that the card also covers you for any accidents when taking your purchases home. Just wish there was one in West Wales.

It's IKEA, lots of selection, good prices and good food. Can't go wrong

Always good value and full of ideas

Took a train here and it’s closed for renovations until August 2025. No information anywhere apart from right outside the store, but too late at that point

Shocking poor quality on wardrobes, Amazon have much better quality options for similar price

For one rail. I got a huge card box.

Easy parking, as usual great choice of everything you could ever need to set up or refurbish a home.

Multiple entry points. Generally quick service

Huge store and easy to shop. 1st time in IKEA. Loved it

Very disappointing experience. Queue for main cafe ridiculous not helped by inefficient system and lack of staff. Went to downstairs one and almost as bad. Once food did arrive nowhere to sit. Ironic given the place is full of furniture! When eventually a table became available it was filthy. Was tempted to take food back to one of the set piece dining rooms upstairs! Horrible experience with a newborn and toddler in tow. To cap it all awful coffee!

Good place to shop and dine. Lots of parking with easy access

Lady named Divina, I hope I’m spelling that right was amazing. Kind, helpful and overall a joy to speak to. She had excellent light knowledge and really helped me out:)

Love ikea and the food is reasonably priced and tasty.

Just awful. Expensive and unappealing. Café was mediocre. There wasn't one positive that I could pick out. Won't be returning anytime soon

Oh my god... this place is just full of the things that you wish someone had thought of making...and actually has.. And you go on for a set of glasses, and come out with a new sofa...😉👍

Went in person to the shop. They had the goods i wanted but it was hard to find due to poor shelf labelling and when i found i had taken the wrong items, staff we unhelpful and the staff at the information desk didn't even acknowledge i was standing in front of him - focusing instead on his computer - though there was noone else even close to us that he might have been helping.

3 members of staff didn't know what an "ottoman" was so the customer service /journey was very different

Could do with more tills open at busy times. Did the click and collect today about 6 on a Friday, 8 minutes from engine off to on, including loading a new bed frame

Standard IKEA with good range of home items

IKEA the shop is great but the cafe let's it down badly. Ordered a bacon roll this morning, bread was hard and stale, the bacon was cold and don't even mention the woman on the till! Will avoid nxt time!

I especially enjoy looking through downstairs in the kitchen utensils area.I always buy something for my new kitchen.

It's IKEA... Cheap but quality food and grub! What's not to love?! 😘

Meatballs, Mash, gravy, peas and Jam... Always a winner, Smoked salmon starter Strawberry cheese cake main. Quick service, always clean. Thank you

I bought a nice few items was easy to go around with my mobility scooter but the breakfast was cold and not very good quality

The experience was good overall, especially the customer care, however, the sample I was looking for was not available, so I either had to purchase the entire box of tiles or select another sample option, which I did.

It's IKEA. Everything is neat and tidy and planned out. Adding to leisurely experience.

Being something of a Scandimaniac anyway, I do like Ikea. Their approach to consistent high quality and easy packing and assembly is excellent, and the food market is great when taking a trip to Sweden just isn't viable. The Cardiff branch is particularly pleasant. Most UK branches are very bust compared to the ones I've visited in other countries, and whilst Cardiff is far from dead, it's a much more pleasant experience going around it, with space and sensible customer levels. Am excellent member of the Ikea family.

Noticed they have less damaged items for sale now. Does anyone know why they are not giving the free wood away now, that used to be outside on a trolley.

IKEA Cardiff is an excellent place for furniture shopping, home décor, and a great overall shopping experience. Located conveniently off the M4, it has ample parking, making it accessible even on busy weekends. The store follows IKEA’s signature layout, guiding you through different sections—living rooms, kitchens, bedrooms, and more—allowing you to visualize furniture in real-life settings. The selection is vast, with affordable yet stylish furniture and accessories for every home. Whether you’re looking for a minimalist design or something vibrant, IKEA has it all. I particularly love their PAX wardrobes and BILLY bookshelves, which offer excellent customization. The staff here are friendly and knowledgeable. On my last visit, I needed help selecting a comfortable office chair, and a staff member guided me through different options, explaining ergonomics and material quality. The self-service warehouse is well-organized, and even if you struggle to find an item, there are plenty of digital kiosks and helpful staff to assist. No visit to IKEA is complete without trying the restaurant! The famous Swedish delicacies are a must-try, and they also have delicious vegetarian and halal options. The café area is clean and spacious, making it a nice place to take a break from shopping. The Swedish Food Market near the checkout is a great place to pick up unique treats like Daim cakes, lingonberry jam, and frozen meatballs. The checkout process is generally smooth, with both self-checkout and staffed tills. I also used the Click & Collect service once, and it was incredibly efficient—I placed an order online and picked it up with minimal waiting time. And they have fantastic return policy and order online and collect at store facility as well . Free small parts for assembly always available at store and also deliver online at home as well free,which all I feel were fantastic. IKEA Cardiff is a fantastic destination for home shopping, offering affordable, stylish, and practical furniture. The overall experience is enjoyable, whether you’re redesigning your home or just browsing. I highly recommend visiting, especially on weekdays when it’s less crowded! Would I return? Absolutely!

Standard IKEA experience, got a good sense of what furniture to order, no surprises but decent, well designed stuff as always. Standard except the cafe was in a bit of disarray, with no trays, no knives, no mayonnaise. Worked out alright in the end tho.

I buy it, I look at it, i swear at it, I finish it, I find a bolt missing

Larga cola - el plato del día era pescado, patatas fritas y guisantes, pero tenía que esperar a que el pescado se cocinara (junto con otros), lo que significaba que estaba comiendo mi comida después de que el resto de mi familia había terminado sus albóndigas. Las porciones son definitivamente más pequeñas de lo que solían ser y también están usando tazas más pequeñas, así que el chocolate caliente no valió la pena y tuvimos la gran pizca de la mujer en la caja que no se le permitió recargas más - este es el caso traer de vuelta una taza de tamaño decente para empezar - incluso los rollos de canela han reducido de tamaño. También nos sentamos en una mesa con aire acondicionado soplando por encima que hizo que su comida se enfriara en cuestión de minutos. El personal es lo suficientemente amable, pero no vamos a tener ninguna prisa para volver, que es una pena porque nos encantó un viaje en familia y el almuerzo a Ikea en un día lluvioso.

Seen better days sned staff all walk around like they hate their jobs. Depressing. It can't be only me who thinks their meatballs more taste of nothing and no longer makes it worth going?

Typical IKEA shop always confusing unless you really know what you want but some great bargains to be had in the last chance section and reasonably price electrolyte along with an ice cream or hotdog for 75p

If you can’t self pick, you have to wait an hour for your items.

Ok cafe never seems to have coffee or coke drinks not working

Parking was easy. Breakfast was cold and had to queue for ages to get it. Only 1 of 6 coffee machines was working so more queuing. Usual wide range of products available and we get what we wanted but only after taking some time to find a member of staff to help us. Disappointed that tils were all self service.

Very busy there but always enjoy going around

Everything to furnish a home at reasonable cost.

Attended IKEA in Cardiff today with my newborn child. To my surprise in the café, They had a section where you could feed your child in a secluded room. however in the bathroom the only facility they had to change your child, was a seat! which required your child to sit upright meaning there are no changing tables in the Cardiff site! I asked another customer to check in the female toilets, they had the same item where it was a small fold down chair bolted to the wall and not the table. As my child is below 3 months it is unable to sit in a chair, nor could you change a child's nappy whilst in the sitting up position anyway... This leaving me no option but to change my child's nappy on the floor of the disabled toilets which is an absolute disgrace very poor facilities at this depot

Huge shop and really nice staff

Not happy! Can you bring back the detolf glass display cabinet please 🙏!

IKEA Cardiff is a great store in the Grangetown area of Cardiff. Furniture beds kitchens and much much more for the home. Great Coffee shop and Restaurant. Plenty of free parking. Escalators or lifts to all floors. Wheelchair friendly and disabled toilets. Well worth a visit.

Meatballs and gravy What more can I say…. Awesome.

I love this shop. So much to see and always great quality and great prices. Definitely a great selection and great service can always find what you want!! Will be going back again soon to get some artificial plants for our holiday home.

They need to buy salade dressing unless you like just eating dry lettuce and be carful your not eating on a chipped plate

I am not one to give bad reviews but a trip to ikea frustrating slow checkouts and don’t even bother trying to get food it’s way too slow I never want to visit again

Shocking Cafe...Cold food, long queues, the hot drinks area was disgusting, not clean, milk, hot chocolate spills all over the place, no one cleaning the area. Three out of four Tea/Coffee machines were out of order leading to long queues. People who had hot food left waiting for ages as only one till staffed and then having to wait 10 minutes to get their hot drinks...A total disgrace, surprised environmental health haven't paid them a visit?

Loads of parking available Great choice of product in store

Always good value & exercise routine trying to get out the other side 😀

Online says they have stock, get there and it's in the air, nothing on the floor had to buy an alternative. The staff were friendly enough about it all and helped with load the trolly

Good deals and lots of quirky little things you didn't know you needed

It has great storage solutions. I enjoy wandering around picking up ideas. Had an annoying experience today. I noted down the aisle and location of a birch table only to find it was white when I got home. Returned it and found the birch in a different location. An extra 24 mile journey. ☹️

Promotions come with strings attached to trip you up. More grifters after profit who don't care about customers

Same old same old has everything a modern house needs

Came here looking for furniture the other day. Was the usual idea shopping experience but this time we thought we would have a food while here. The food was ok for the price. The staff in the canteen area have to be the slowest serving people I've ever seen. Was in the que for over 15 minutes then when at the till the guy was the most miserable person I've met. Extremely slow service. Off putting.

Not to busie heretoday. Nice to have a list andget most of it bought

The family visited IKEA for tea. We arrived at 6.30pm on a very busy day in Cardiff to find quite a queue in the restaurant. I thought there wld be no food left as it closed at 7pm but the staff were filling the turines with fresh hot food and there was a good choice of food to be had and excellent value for money! I cldnt fault it and the staff were all very polite, happy and obliging after probably a very long day serving food!! I'll certainly be returning in the future, if only to visit the restaurant!! Well done to all the staff! 🌟🌟🌟🌟🌟

Unfortunately you won't get lost in IKEA, no mater where you are in the world. Most things we have purchased over the years, have stood there test of time

Think this place is fantastic. Great for a family brose and the food in the restaurant is unbelievable 👌

What's happened to IKEA? Children's portions for adults in the restaurant, plastic plants, tiny glasses for drinks. Do you think we haven't noticed?!? Shame on you IKEA 😕

What's not to love?! Great reasonably priced restaurant and products. 1 star off as very pleased to see they finally getting on recycling wagon, very late in the eco game but at least they now making effort. Come on IKEA you can do it

Parking was a breeze and shopping around was easy enough but the wait for the food was a bit chaotic as we queued for nearly an hour but all around not a bad place

Love ikea. Great value and quality. Restaurant is brilliant.

One of those very compelling places: can't help but but every time I'm there.

New Sausage and mash meal verry testy.

They have different sections for what they sell. The beauty of it is that their items are quite affordable. I love the fact that they have canteen.

Plenty for the home and nice apple pie.

The take out coffee area was so dirty I left there. I had not been around the store, it was a quick coffee take out... Ive never seen the place look so filthy, everything was grubby, the bin was overflowing onto the counter area, food residue all over the place. I left my drinks there and went elsewhere, awful.

Estoy realmente sorprendido y decepcionado por lo pobre que fue el servicio en el punto de venta de comida Market Hall de Ikea. El sistema de pedidos con las pantallas digitales fue bastante fácil, pero ahí terminó la experiencia positiva. Esperar 30 minutos para 1 perrito caliente, una bolsa de papas fritas y 2 refrescos es más que ridículo. Solo había uno de los dos mostradores abiertos, con solo tres empleados —uno reabasteciendo bollos de perritos calientes y atendiendo los hornos, cocinando lo que parecían suficientes bollos de canela para alimentar a todo Cardiff, uno preparando pedidos y otro sirviendo a los clientes sus pedidos— y ni una sonrisa entre ellos. Mientras tanto, la cola era enorme, y todos a mi alrededor se quejaban de la larga espera por su comida. Fue muy caótico. Para empeorar las cosas, una vez que finalmente recibimos nuestro pedido, la zona de estar estaba repugnantemente sucia y no era apta para sentarse a consumir alimentos, ya que no se había limpiado en horas. Fue con diferencia la peor visita que he tenido en Ikea. Ikea - Si vas a introducir un nuevo sistema de pedidos, por lo menos asegúrate de tener suficiente personal para apoyarlo adecuadamente, particularmente durante las horas pico en un día muy ocupado. La configuración actual es un desastre, y quien gestione el equipo de catering o los puntos de venta debería sentirse avergonzado por la falta de servicio y limpieza. No me apresuraré a regresar pronto a menos que las cosas mejoren drásticamente.

I live IKEA who doesn't... found what I was looking for and you always buy more things than you plan. Staff were lovely and helpful.

This is related to cafe at ikea. Its filthy and greasy in the sitting area. Attending staff is very rude

Terriblemente lento. Largas colas. Seguramente anticiparían que la hora del almuerzo estaría ocupada y tendrían la comida cocinada y lista. Muy mal servicio.

Good place to shop for home stuff also ikea have a cafe and a area for laptop user so people can work there as well as a brestfeeding area for women.

Update Jan 2025, crazy checkout queues due to new alleged express checkout forcing you to download their app. Went at a quiet time to. How about getting some staff in to take the customers money. It's IKEA free pencils tape measures and coffee if your a family member.

We went to look mainly at sofas, the one we were interested in didn’t have any display models with the head rest, so hard to know what it will be like with them, which is frustrating. But the experience in the restaurant was atrocious. We queued about 30 minutes to order, they were out of mashed potatoes, and the glasses and cutlery were filthy; I had to rummage through before we found something usable.

Picked up a few items for our kitchen Very reasonable And good quality Can't wait to go back

Ikea shop cardiff was well stocked up. Clean and tidy. The only thing the restaurant was very busy. The serving staff were quite slow and the fridge where the drink dessert and starter were pretty empty with no choices at all!!

Ikea family card is well worth it - grab yourselves a free hot drink when you visit!!

Huge showroom and household articles and plants available

What's to say. It's a shop that sells stuff if you want it

Nos detuvimos en el poco que vende hotdogs. Realmente horrible. Prácticamente no hay asientos. Creo que se espera que te pongas de pie y comas. Impactantemente sucio - comida por todo el piso y superficies. La máquina de bebidas estaba tan sucia que no quería tocarla. La comida era barata, supongo. No puedo ver cómo no se ha cerrado.

Quite busy, really helpful staff. We got everything we needed.

It was my first time here and I was amazed at the layout of the show rooms. They stock a great range of home furnitures and the prices look good. There is an impressive restaurant within the premise.

Regular jaunt for us. Enjoy the food and their homes marketplace