Demiro's in Cardiff

We visited Demiro's before an opera performance at the Millennium Centre. The service was perfectly fine, the staff polite, helpful, and was prompt, which we appreciated since were on a tight schedule. One of us had Spaghetti Carbonara and the other had Penne Arrabiata. Both were ok - nothing special, but fine since our purpose was simply to get something to eat before the performance, not to spend the evening in a restaurant. Dessert seemed to revolve around different types of cheesecake and at over £9 a go, we felt this was unrealistically expensive so didn't bother. The decor of the restaurant felt a bit dated and the tables are rather small. The piped music - irritating at the best of times - was too loud and got in the way of conversation. Then, just after we paid the bill, the music suddenly swelled to deafening volume and a 'waiter' appeared , microphone in hand, and started moving from table to table, singing cheesy, 1950s fake-Italian songs. I can imagine this kind of thing being popular with a certain type of audience, but on this occasion it didn't seem to go down well with the diners, who all seemed to be trying to ignore this sudden unwelcome musical accompaniment to their pasta. Like us, they were probably heading for Welsh National Opera's performance of 'Peter Grimes' - which is on the 'heavier' side of opera experiencs - so they probably weren't the target demographic on this particular evening. As we fled the restaurant, cringing with embarrassment, I couldn't help feeling a bit sorry for the chap who was singing - he was clearly a good singer and wasn't getting much love from his captive audience. That said, he was probably getting paid more than the pittance earned by the WNO chorus members across the road, who the Arts Council and the Welsh Government are trying to shut down by starving them of funding. If things don't improve, they might all end up working at Demiro's before long.

Well, this is a tricky review. It was our wedding anniversary..April 8th so we wanted a memorable relaxing meal and celebration, and evening out. We arrived just atound 6.30pm, were shown to s table and ordered our very expensive drinks. We decided on 3 course. The staters were good, cheesy garlic bread and garlic mushrooms. They didn't give us a break between the starter and main, it came immediately without time to digest. However, it was very tasty. Lamb shank for me and faggots for my husband. After the main we asked for a break to enjoy our wine and said we would call the waitress when we were ready for dessert. The waiters kept passing our table, hovering, until the waitress came and asked us to order our dessert. We did order under pressure but shouldn't have as we weren't ready! A very small slice of cheesecake each at almost £10 a slice arrived. We then tried to relax and return to wine sipping ( we had ordered a bottle) The next thing we knew, our bill was thrust upon us and we were told that they were closing! The staff were leaving. It was quarter to 8. The manager was hovering so I told her I would be still here sipping while they cleaned. She said that's ok, I'll be here mopping but I can't afford to keep my staff or keep the lighting on under these current conditions and only you here!! We left the wine! Atmosphere ruined! A very expensive restaurant, rushed between courses but willing to take our money and practically ended our evening for us! There was no mention of the closing time or time limit when we arrived! It was a huge disappointment! Never ever again!

I’ve been twice now and won’t go anywhere else amazing and quick service, friendly staff, amazing food never waiting long and always so fresh and piping hot. If you haven’t been here you’re missing out and you need to try because once you’ve tried you won’t be disappointed and will never want to go anywhere else I know I don’t. Our first visit was Halloween for my mums bday they went above and beyond and when they overheard it was her birthday after food they surprised her and came out with a massive slice of cake with a sparkling candle singing happy birthday. We didn’t ask them to do this or even know they were going to. They went that extra mile which made my mum feel so special so an extra big thank you for that. Thank you to all the staff for the most amazing time we have while dining here

Called in while walking past, what a delightful experience, good food and brilliant service 👏

Had a lovely evening within the restaurant itself, food was lovely, staff were lovely, and the singing waiter was amazing. Really good atmosphere, however after moving from the main restaurant to the bar opposite, which is managed by the people as same staff were serving in there; it was extremely disappointing. The drinks are expensive anyway, but what was disappointing was that the staff serving were taking advantage of people having a good time and increasing prices of drinks each time you went to the bar. My first rum and ginger beer cost £8, when I bought two further rum and cokes (coke was from a 330ml bottle shared) it cost £20!. Beware and ask for prices upfront as they didn’t tell me or show me what the amount was they’d put in the card reader. My responsibility to check, but the good atmosphere takes you off guard. Expensive lesson.

Very good food and a lovely atmosphere Just before seeing a show.

Puedo ver por qué a algunas personas realmente les gusta este lugar, pero realmente no era nuestra taza de té. Sin embargo canto cursi demasiado fuerte y decoración hortera con la que puedo vivir. Pero la comida sosa, impregnada de demasiado aceite, el pan ennegrecido por un lado y dado vuelta para tratar de esconderlo y el personal de espera intencionalmente evitando el contacto visual en lugar de tratar de tomar órdenes no es perdonable, especialmente a estos precios. La torta de chocolate tenía sabor y textura puros de cacao en polvo, los profiteroles estaban rellenos de crema artificial y se servían con un dedal de salsa de helado en lugar de chocolate real, la crema cruda solo sabía a crema ni siquiera un toque de vainilla. Definitivamente no volvería, incluso algunas de las cadenas locales son mucho mejores.

One of my favorite restaurants in Cardiff Bay, food is always spot on, great atmosphere and service is impeccable. Granny's gravy is a must try, it's side in it's own right.

Nice meal, you've got try it at least once!!!

I really never like to be too abrasive, but this place was instantly forgettable. Great location by the bay which in the complex it is could be it's curse. Had seabass which is my favourite food full stop. So I hoped for so much more, or at least a fresh option choice, if this wasn't to be it. It felt like missing a trick as to be paired with some incredible Welsh produce would've fully justified its inflated menu cost. This literally felt like it was bought from tesco round the corner. I cannot believe it wasn't. So much so that this exact meal is what I would usually cook myself, with 3 x the veg at 3 x less cost and 70 miles away from the coast. Disappointing to say the least

Would not recommend. We ordered the 8oz sirloin and the 10oz ribeye (was neither 10oz, nor a ribeye steak) the chips were like dry kebab shop fries, nothing special. Service was slow and appalling, when booking online they don’t tell you that a deposit is needed. After having no booking confirmation we called up to confirm, at which they told us that it was confirmed, yet if we did not pay a deposit over the phone immediately we would lose the booking. Having then paid the deposit, upon settling the bill (after waiting ages) the waitress tried to say we hadn’t paid a deposit, and did not take it off the bill at first. The table next to us had the same problems as us and asked for their meals to be taken off the bill, and I wish we had done the same. Would not go again, atmosphere was okay, yet the singer was way too loud, and you could just see the disappointment on people’s faces when they were served their food.

Thank you for a wonderful evening! We had a lovely meal, I had the chicken potatoes ( which were lovely) and veg, my other half had the salmon and pasta, which both tasted good, we had quick efficient service. But tonight for us on Valentines, was about your thoughtfulness and the atmosphere. We loved that we stepped out of a cold, rainy evening into your quirky, warm, clean, surroundings for our reservation. We were told by the staff, we could take the gift on the table, and a balloon when we leave. We relaxed to the beautiful music, and we couldn’t tell when that stopped, and when the lovely lady came out, and started to sing for real. She had such a soft calm voice that didn’t overpower our conversation, and created the perfect ambience. We felt like we were in, our dream of somewhere abroad. We were tired, but you created a lovely atmosphere for us to take a moment to enjoy life. Thank you very much for that, the gift you gave us, and for letting us have a balloon too! Very thoughtful! And just fun! We needed tonight, thank you so much.

Lovely meal and a nice place to be.

Do NOT order the welsh beef burger. It is absolutely awful. Hard and awful tasting. Imagine a really cheap nasty burger and then times it by 10000. Dropped in with no booking tonight on the way to the theatre. Had to leave the theatre early as this meal made me ill.

Mi hija reservó la cena de Navidad aquí para mi cumpleaños 60. Me sentía frágil después de tomar unos cócteles en Nochebuena, sin embargo, tan pronto como entré me sentí como el día de Navidad. Gran ambiente, todo el mundo con sombreros de Santa proporcionados, y regalos en la mesa. Decoraciones muy festivas, pero el servicio era insuperable, tan rápido dado que estaba lleno. La cena de Navidad fue encantadora, incluso envolvieron mi plato para llevar a casa ya que no me sentía bien. 5 estrellas

Service. Wine. Food was all exceptional. So tasty! Will 💯 return!!

Visitado antes de un espectáculo - lleno como Sardinas. Tenía mejillones para empezar, la mitad estaban cerrados, así que no se podían comer y la otra mitad eran de goma y tenían conchas rotas. Main era lubina, tenía 2 bocados y dejó el resto. Horriblemente cocinado. Los vegetales secundarios habían sido cocinados hasta la muerte. Esposa tenía caña de cordero que era encantador sin embargo. El ambiente es pobre, la comida un defraudado y caro. Mi opinión solo pero mira en otro lugar, en cualquier lugar. Dejé mi comida en lugar de perseverar como era tan pobre. También caro - £ 75. 00 para 2 de nosotros sin bebidas.

Pre-reservado una mesa específica para 4 a través de Margaret la dueña encantadora, tal vez 10 días de antelación para tratar a nuestros familiares de Southampton a lo que pensé que sería una experiencia maravillosa para que disfruten. También reservé previamente para botellas de Bollinger. La mesa fue reservada para el sábado 7 de diciembre a las 8 pm Llegué a tiempo para encontrar la mesa prereservada específicamente seleccionada se había dado a otros, se le dio otra mesa, (Tabla 10 ) no del todo contento con ella, pero lo aceptó y se estableció para disfrutar con suerte de una velada maravillosa. El personal fue encantador durante toda la noche, disfrutamos de nuestra primera botella de Bollinger y pedimos la segunda botella como final. La 2a botella se rompió y mientras se vertió notamos que era un regalo para Margaret & Kimberley, inscrito con sus nombres como agradecimiento. Señalamos esto al camarero y le pedimos que encontrara una botella fresca. No había una botella fresca disponible. así que pedimos café y licores, luego pagamos la cuenta de £ 337. Al salir del restaurante, me di cuenta de Kimberley Marie Jones, la gerente y pensé que tendría una charla muy discreta sobre nuestra experiencia esa noche, solo como una retroalimentación para que ella tomara nota, incluso le pedí que conversara fuera de oído de otros clientes. Empecé a explicar cómo habíamos reservado una mesa específica, momento en el que ella estalló en un torrente de abuso hacia mí misma. ¿Sabes cuántas cancelaciones hemos tenido esta noche, estoy harta de escuchar las quejas de personas como tú? Vete de aquí, C**nt. "Este fuerte estallido, fue en público, frente a otros clientes para que todos lo escuchen en el bar de afuera. Era bastante obvio que estaba fuera de cualquier comprensión de la atención al cliente, totalmente borracho y fuera del alcance. Sin disculpas, nada. No dije nada en respuesta y la dejé a sus desvaríos, totalmente disgustada con su reacción de borrachera. A pesar de pedir una disculpa que no fue presentada, les dejo que consideren sus propias ideas sobre su comportamiento odioso.

We are coming to here every Christmas. They have nice decorations and live music.

We have just returned from the most amazing Christmas Day experience at demirios ! We had a 3.30 sitting ! They literally could not have done anymore to make our experience more magical ! The extra touches were much appreciated, from Santa hats on the table to fluffy Xmas socks for the ladies, beautiful crackers , 2 course starter, singers ski lodge dog friendly the amazing kind staff , snow machine I can’t express our gratitude to such a wonderful experience and will definitely be returning ! Thank you demirios you made our Xmas magical xxx

We went for a family meal to celebrate a birthday. When we arrived the first impression was it was busy and loud. Then we were shown to the table the table were packed in tight. My son has an intolerant to dairy so we ask the what he could have from the menu to which the waiter replied everything. Given the dish options I didn’t think this could be right. So I had to go and ask the chef after a little discuss they help to explain the food options. However in the end we choose the safe option. They have no dairy free opinion for pudding which was also disappointing. The food itself was ok but nothing special and costly and small potions. I would be heading back and time soon.

Went here for our works christmas night out top class food and top class entertainment we'll worth the money and night out

Had not booked but was seated straight away. Covid procedure was excellent. Staff very friendly and helpful. Food amazing and such a good price .

Bit of a shambolic experience which was highly disappointing. Only two of us but even from the get go when I said I had booked they had no clue and just sat us any way. I repeatedly said we had pre ordered food but were persistent until they double checked with the chef. My starters and mains were so gorgeous though and the food presentation was amazing. I’m annoyed at the sherry trifle being essentially just a bowl of cream. There was a thin and I mean thin layer of trifle. Three quarters of the bowl was cream. Waiters kept lingering and checking which considering the restaurant was dead made me feel rushed and uncomfortable. Not once was there a check back though to ensure everything was good. Just linger and look if we were done with food. Really disappointing visit considering this has been my go to restaurant if we are down the bay.

We took advantage of the special deal before a matinee across the road at the Millennium Centre. We both chose the same main, which came very quickly and was a tasty wrapped and stuff chicken breast. The profiteroles for pudding were also very good. Service was quick and easy even though it got a bit busier later on and the location and price were ideal. Definitely recommended if you want some quick, tasty and good value before a matinee.

Lunch with friends, always a warm welcome, great service, staff really friendly and accommodating, lunch worth waiting for as it was busy, it’s Christmas and whilst enjoying our favourite wine it was lovely enjoying the Christmas spirit, food was really good, cooked to high standard, deserts delish, overall highly recommend, thanks to all for making out Christmas lunch a great day.

Went in to there Christmas grotto . A real strong Christmas vibe. Love it no expense spared.

Food was very expensive and quality wasn't great, a very underwhelming experience.

Management were very rude to waiting staff.

We eat here before a show. The food was ok but quite pricey and small portions. Also toilets felt like they needed an upgrade. Finally, no singers… so atmosphere wasn’t as it used to be and what we were hoping for, before the show. On the positives… the location is great, inside decor is indulgent and the services was quick (maybe too quick) and friendly. * always a bit suspicious when food comes out so quick.

A wonderful place to eat and visit. XXXXXXXX

Vine hoy aquí para almorzar. No hay mucho ambiente como solía ser antes de que un espectáculo fuera muy tranquilo. Me hubiera encantado haber visto a algunos camareros cantores, pero nuestra comida era muy agradable. Disfrutamos que trajeron un postre gratis para mis madres. 70 cumpleaños.

Food was excellent and I loved the lemonade on draft

Decepcionante, siempre veníamos aquí antes de un show y solía ser genial. Esta vez el camarero fue bastante abrupto y el salmón que comimos mi amigo y yo estaba muy seco.

Very nice eatery, with attentive staff and good food

Excellent Italian restaurant good quality food and friendly helpful staff

Had a lovely pre theatre meal service was brilliant, friendly, and quick,the food was delicious and hot, and I will definitely be back..

Lovely comfortable place with friendly staff. However we sat there for 4 hours to get a starter and a main, with a baby to keep entertained. Food was very bland and also very small potions.

We went in May for a birthday and it was great. Singing waiters which added to the atmosphere and the food was very good, so we thought we would try it again for a birthday. No singing waiters this time and we waited an hour and a half for food and when it eventually arrived it was not good. It was barely warm and the chips were stone cold and some were black. The only good meal was the carbonara but nothing else. It was obvious they were struggling with staff and we noticed several diners sending their food back. We did not pay the full bill on agreement with them and we will not go back again.

The food is great with a varied selection, though the vegetable portions are small (Rack of Lamb pictured, minus a smaller carrot piece I had already eaten). The Faggots portions are generous, though. The staff are lovely and helpful, and even set a place with biscuits/treats and water for my dog. The atmosphere is great, with a live singer for entertainment (not always, so do check beforehand). I have visited many times and I'm sure I'll be back there soon.

Food - Had a salmon, that felt really defrosted and overcooked. Also boiled asparagus… expected grilled / pan fried… overall really overpriced. Service - could be better, not very experienced staff, some minor mistakes. Atmosphere - overall nice.

Eight of us went here on Saturday 14th September, 2024, and had a fab time. The food, atmosphere and staff was first class and the prices were good. Particular thanks to our waiter, Joeseph, and all other staff - they were friendly, efficient and welcoming. Would highly recommend and we will be going back.

Eight of us went here on Saturday 14th September, 2024, and had a fab time. The food, atmosphere and staff was first class and the prices were good. Particular thanks to our waiter, Joeseph, and all other staff - they were friendly, efficient and welcoming. Would highly recommend and we will be going back.

Visited this restaurant whilst on visit to Cardiff Bay. Extremely quiet (only 2 other groups whilst we were there) despite being a very big restaurant. Meal was really nice and waitress very friendly. Only criticism was that the toilet was not as clean as I would have expected

Steak was not freshly cooked. Saute potatoes with the seabass were black n brown in colour and seemed to be the day before potatoes. The guy that greeted us outside was feeding pigeons then serving people's food straight away without washing his hands, no hygiene what so ever!!! 🤢

Steak was not freshly cooked. Saute potatoes with the seabass were black n brown in colour and seemed to be the day before potatoes. The guy that greeted us outside was feeding pigeons then serving people's food straight away without washing his hands, no hygiene what so ever!!! 🤢

Absolutely shocking! We should have known the food was going to be bad when our wine was corked and the lemonade was flat. We opted for the 3 course menu. The starters were very small but passable but it all went down hill from there. The steaks, despite being asked how we would like it cooked, were overcooked, barely warm and unable to chew. The seafood pasta was supposed to be in a creamy sauce but instead came out spicy tomato with rubbery prawns and calamari and as for the seabass it had a slimy skin and week old potatoes. We left everything as it was not edible and we were so worried as the waiter was enjoying feeing pigeons on his hands outside our window and then we watched him come in and bring our plates over to us without washing his hands! Dire food and hygiene standards. So disappointing as it still cost us £70! Avoid at all cost!

Great service but food was mediocre.

I have had better meals in weatherspoons and cafes. Service was poor,food was of a very low standard no flavour and basic

Extremely overpriced £4.50 a handful of frozen chips. Tiny portions food is extremely average still hungry after eating and feeling down wasted my money. Decor is quite tacky too.

Waiter was very friendly. Menu was fine with choice for all. Starters were tasty. We waited a long time between starters and mains. Mains were ‘fine’. No fresh vegetables were served with the chicken dish as stated on the menu. Restaurant was cold. We wouldn’t return in a rush.

My family and I used to come here over 10 years ago and stopped in the last 2/3 years because we thought it wasn’t as good as it once was. Partner and I decided to give it a second chance, and were let down. Food was good, but waited for half an hour to get dessert. When handed the dessert menu, there was mould all over it! According to my partner the hand driers in the bathroom were also mouldy. The restaurant is still advertised as having singing waiters, but we had none of that - and didn’t for the last few visits either. It used to be beautiful here but unfortunately it’s absolutely unclean and not worth it anymore.

Visited twice in a week with my Aunty, very attentive service and nothing was to much trouble. The meals were spot on and my personal dietary requested were spot on. I look forward to my next theatre visit so I can enjoy another meal

My family had an amazing afternoon at the restaurant…from start to finish, very warm welcome at the reception, staff were patient and pleasant as we had two young ones with us…. The food was to perfection, 3 steaks cooked as liked, bolognaise was delish and my chicken tender….children very happy with their menu…smiles all around, Thank you Demiro’s for making our celebrations special 👏👏👏 highly recommend and will visit again 👍👍

Had a warm welcome to restaurant, enjoyed our meal, very good menus, steaks cooked to perfection, children menu very good, staff were very pleasant and professional, catered for all our need, overall very very good, will return and recommend highly 👏👏👏👏 thank you 🙏 to all at Demiro’s

Family of 5, myself, husband (dairy allergy) , 15 year old (veggi), 14 year old and 11 year old. Staff were very helpful with our food allergies and veggi who doesn’t eat vegetables. Service was good and the food was fantastic, our family is very hard to please so when everyone enjoyed it’s a winner. Will definitely be returning. 10/10 🙌

Had drinks in the outside bar, great music this night provided by a lovely man playing the steel drums… atmosphere was fantastic drinks were flowing nicely, then on to a 3 course meal in the restaurant, waited on by kaseem , great service great food absolute the best we’ve had in a long time. Highly recommend absolute 1st class .

2 courses for £18.95!! Fantastic deal and food was lush

Very poor service quality. Ordered a bruschetta but it was way too soggy and full of onions... Sent it back. Then I asked for my steak to be cooked medium: I got a well done one, with still all the liquids, which means that it wasn't left to rest and dry. Let's not talk about the portion of it (supposed to be 6oz, which clearly weren't!!!). Asked for the bill and I noticed that the bruschetta was on it and when I asked if I was really paying for a product I sent back, the lady, which I believe being the manager, replied that "I ordered it and it was my choice if I didn't like it"! Didn't even asked any question about the reason! And above of all of it, it was overpriced: just paid and left. Absolutely zero customer service and not recommended at all!

Really lovely helpful staff, I had abit of a problem and they sorted it straight away. Lovely food, a tad over priced for the portion size but very tasty all the same.

We came here tonight for the first time. It was to celebrate my Mom’s birthday. We booked it yesterday and everything was perfect. Food, staff and atmosphere. Some very nice touches that made the evening very special. We would definitely recommend .

Recommended the ribeye steak and chicken demiros we also ordered the garlic mushroom & onion rings as a side got to be said it was one of the most tasteful meals I've had in a very long time my partner is a very fussy eater an she couldn't stop saying how lovely her chicken was cooked we will definitely be back for more !!

Lovely food and nice turn out for my dad's 70th birthday amazing service and fantastic singer

Food was superb and the staff were so nice!

I e mailed in advance to enquire about glueton free options so did my friend but no one got back to us so I rang to ensure they had options before booking I was told yes. When we arrived the waiter gave my friend details of the glueton free ones she chose pasta but he came back and said it was off the menu she selected chicken he came back again to say chicken to say there was glueton in the gravy. She could only have fish or steak so just make sure you clarify before eating.

Give us our money… you are treating us like a nobody. This is not fair. Give us our money since May 12 that we worked with you. Give us our money. This is not fairZ

Food ok .was disappointed we only got given a la carte and not the choice of the set menu . Nice decor

This is a posh restaurant with nice deco. However the customer service is poor. We were seated with menu very quickly. However we had to wait for nearly 20 minutes to order food, and that’s after I went up to the waiter near the entrance to get the attention. We then waited for long time, nearly 10 minutes to get the bill. We had kids meal, sea bass and salmon with asparagus for mains. The taste is average, nothing special. But what stands out is the exceptionally small portion! The sea bass we had is only half a side of fillet, so 1/4 fillet of whole fish. You would expect normal main course to come with some tomatoes, usually a couple of roast potatoes or cubed baked potatoes. But here they only give you a few slices of fried potatoes. Unbelievable! I’m only size 10 slim built and I’m not full after having the main course. So I can’t imagine this would be sufficient for a man. Disappointing food and service with a high price tag. Avoid!

Had a wonderful meal as usual. I always come to this restaurant when visiting Cardiff Bay. I have never been disappointed. I enjoy the atmosphere also with the straw unberellas and great music. A welcoming happy atmosphere. Would definitely recommend ✨️

From the table and chairs covers to the menu, and the way the food was served, everything was very dated.... I felt like I was eating food on the Titanic! Food was ok. I had rack of lamb that was cooked well, but it was served with gravy, very old school. Wife had pasta that was bland and pasta was overcooked and soggy. The thing that annoyed me the most was the wine! We ordered the bottle of Chardonnay at £33 to be brought a not so chilled bottle of yellow tail, that had clearly been bought from the Tesco around the corner for £7. That's shocking

Had lunch in here and the food wasn't great was ok the reason im given 3 Star is because of one of staff in there.HE definitely was HI on something !

Love this place, Fabulous food, fabulous service, fabulous atmosphere & fabulous decor..Its one of my favourite places to go summer or winter...Its a Must Go to !!

The only good thing was the singing waiter, waited an hour for food and that was awful .Will not go back

So dissapointed! As a full time carer I was looking forward to a lovely afternoon out, it didn't get off to a good start when my friend and I arrived, and they couldn't find our name, felt like they didn't believe we'd booked, then our name was spotted, at the top of the page, it was the first name on the booking sheet. A large group of other ladies began to arrive, as we stood in front of the the lady dealing with our booking she told the waiter, "Put this two on 28" as if we were parcels or something. The waiter told her he couldn't do this as the table was still occupied by the 11 o'clock booking! The lady told him to hurry them up. My friend and I were told to "sit there" and indicated to a table squeezed right next to the front door, where the queue of 40 or more women were waiting to enter. We had to wait for them to be seated, then we were shown to a small table in the corner. As we sat down, I was disgusted to see the black table cover was covered in stains. We didn't want to make a fuss because of how we were made to feel when we arrived,instead we turned the table cover over. We ordered drinks but we were brought the wrong order. The food, chicken and spaghetti, tasted good but the chicken was tough and not restaurant standard. The saving grace was a singing waiter he had a lovely voice. We didn't stay as planned for drinks, coffee and dessert, we were made to feel that because it was just two of us, we didn't matter, the larger group were given presidence. This experience really spoilt the afternoon.

Amazing food and service 1st time visit and will be back again

We came here for dinner in a group of 13 with 4 families. We sat in a set of connecting tables in 4 groups as we told the waiter upfront that we would be splitting the bill. Sitting in groups already would make it more feasible. The waiter said he just needed to know what to charge later. Little did I know what that really means. After dinner and with about 15 min of attempts of eye contacts and flagging, just like when we waited to order, we finally got his attention. He gave us one bill and asked us to tell him exactly how to split the bill while I found his tone rather patronizing. Then, he disappeared for about another 10 min before coming back to expect us to specify the amounts of each bill. To say the least, of all the restaurants I have dined in around the world, I have never been given a bill by a waiter and requested to do itemized calculation to split the bill myself, despite the ease of seat arrangement and clear communication of bill splitting made right upfront. It won't happen in even a family diner in a small town, but in this overpriced restaurant located in Cardiff Bay. When asked for receipts, he requested us to take pictures of the bills by ourselves. Regarding the overall dining experience, it is relentlessly poor and disappointing. First, it took us a long time to get the waiter's attention to place order. Once food was served, we had never seen the waiter again until we asked for the bill. During dinner, we needed to look for another waiter to get our glasses refilled with water. Ravioli was undercooked with the edges merely tasted dry and hard. We needed to ask the other waiter to take it back to kitchen to recook. Mussels were dry and tiny. The only star I gave here is to the entertainment; otherwise the experience here was so horrible that I won't even give any star. I wouldn't recommend this restaurant to anyone who expect any decent customer service and reasonable prices. We could have paid half the price somewhere else, but with faster service and better quality.

Welcomed by a lovely waiter. Service was great. Waiter provided two menus standard and lunchtime special 3 courses for £22 started with prawn cocktail which was standard, I had sirloin was was tasty but obviously reduced size due to discounted menu, finished with sherry truffle, couldn’t taste any sherry but was refreshing. Wife had prawn cocktail and pollo napoletano which was beautiful. Overall average but good quality.

Went to the little shed/bar opposite that is owned by the restaurant, absolutely brilliant night and amazing atmosphere

Met Kimberley at her and her sisters establishment as a small group celebrating a 40th she took time to make us feel special and her love of dogs shows that this is a special lady . So rare to have such generous , considerate and personal service these days , I look forward to coming back

An unplanned night out for food and we were impressed with the menu that was available to view outside. Adam the waiter (multitasking hero) was superb! Made the whole experience. Was friendly, polite, down to earth and could tell that making people enjoy their experience at Demiro's was his number one priority. Have told friends and family what a lovely place this is and cannot wait to go back!

Service was amazing. Very friendly woth the kids felt welcome

We just had dinner there, nice restaurant with nice music and atmosphere. I liked my salmon. The desert was delicious too. The staff were very kind and helpful. We also went to their cabin bar too. Thank you Adam, you’re amazing:-) we will definitely go back there again!

Quick service. Very friendly staff. Ordered off a lunch set menu. Food was served in 20min. Nice atmosphere.

Excellent food, service, would definitely return 👌

Delightful, family friendly restaurant. Perfect before a show! Just across the way from the Millennium Centre. The burger was marvellous. Highly recommended

Myself and my partner came here this evening, first time visiting Demiros and it was amazing! The staff were outstanding, the food was excellent and the atmosphere was great, they have music playing in the background which is a bonus! Also the view is so lovely! We will definitely be going back :)

Picked food from their 3 course Sunday lunch menus. Very quiet despite time of day. Excellent service. Food was well presented. There were two of us. We also had a bottle of house wine - expensive at £24.95 for a bottle that could be obtained in supermarkets for around £8/9. Liqueur Caribbean coffees were very good.

The food wasn't bad but not excellent. Ordered ravioli. It arrived in 20 minutes. Busy theatre crowd so the service was as good as they could manage. We should have gone elsewhere.

Place was empty yes red flag but still decided to eat ordered sea bass with salted pots it was disgusting and not sea bass said with lemon butter it was tater sauce pots were old stale and burnt . Chicken diane was not diane sauce pots were disgusting don't waste your time or money here

Fabulous evening at Demiros, food and service 1st class!

Food was good but service bad. We got one course from the Prie fixe menu served to us in about 75 minutes and had to leave for a show without dessert. Others were even worse off .

Lovely staff, food was amazing. Had a lovely night

100% Better than Miller &Carter and Angus steak house in London. Had prawn cocktail for starters. Fresh prawns and presented perfectly. 6oz steak medium rare. (ACTUALLY MEDIUM RARE like it should be) not 1 bit of fat either. Customer service top notch not harassing every minute. Really enjoyed the restaurant and food was AMAZING!!! Very fussy steak fan. Music was just right also....... Will definitely be returning.

Well worth a visit had a set menu ,fab singer enhanced the visit.

Great place with great food. Very busy. If hard of hearing you will battle if very busy as it can get noisy. Pet friendly.

Good courteous service I ordered the Ravioli Funghi It came within 20 mins Excellent taste and presentation Good value , main course plus drink £12.59 Atmosphere pretty good

A lovely Valentines evening at Demiros. The place was decorated with red heart balloons everywhere. Great atmosphere with live singer. Attentive waiters. Food served quickly. Well done to all the staff!

What wonderful service we had here. The food was delicious and even entertainment whilst you dine. Great staff who were very knowledgeable and friendly. Highly recommended

Extremely poor service, the chef even said that he dont care about the customer reviews and even said people who ordered well done steak are pure idiots. They were hugely racist and held views against us as asians, strong racial hate！

A chef who don't know how to cook. Next time I could teach them how to make steak.