Based on 146 opinions finded in 2 websites
Based on 146 opinions finded in 2 websites
Opinions
Friendly service and very tasty taste testing while we wait kept kids entertained was very pleasant visit thanks. Will defo visit again xx
Michelle B . 2024-05-03
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Visiting before going to a gig. We popped in to order a quick light bite, ordered quickly but staff were not very friendly. Everyone ordered the same smash burger bar 1 one of the guys, my smash burger took a good 5 minutes longer than everyone else’s to arrive by which time everyone else was half way through their food. No reason from staff as to why it was late just put on the table. Food was very average and chips were hard and not seasoned.
J C . 2024-04-30
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Absolutely delicious 😋 staff a lovley & very friendly. Great to park and kid friendly too they give you free ice-cream samples 😋
Amiee R . 2024-02-10
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Had my order delivered via just eat. Great time. Banana Brownie Split was amazing. Milkshake was also amazing! Absolutely devoured this lot, sickly but gorgeous. Also ordered a Ferrero Roche Gateaux. It was rock solid, stale and mouldy. Cream was the consistency of treacle. Sponge completely bone dry. After chipping away to see if there was any moist in it. I noticed mould covering one side of the sponge, and part of the cream was green. Made me feel sick just looking at it, but attached picture to show I'm not exaggerating. I've had delivery from here before. Very impressed with their desserts until now. Thankfully refunding this item through just eat was easy.
Pete S . 2023-09-06
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Ordered desert and one tub of ice scream was missing. Did you not have any custard left wth is this ??? Never ordering from here again. Corn flake tart and the cookie dough tasted horrible!
Husna B . 2023-04-30
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really enjoyed the desert from ice scoop i really recomend you go it the best desert you will ever have
josh l . 2023-04-01
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Amazing good service and friendly staff and very nice deserts and very clean environment amazing 10/10
Madison B . 2023-03-15
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Good shop and funny staff, highly recommend, it told me to write 100 words so i’m blagging it’s head off, bosh hit 100
markyc2023 . 2023-02-15
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Took my daughter for a hot chocolate. Was given an extra top up gratis with some extra chocolate sprinkles. She really enjoyed it.
Q5951ROjt1 . 2023-01-21
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The best desert I ever had so far. Delicious, rich and tasty. I would recommend the mint ice choc milkshake. I will definitely recommend to anyone with good taste in desserts.
Juan B . 2022-12-16
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Nicest cookie dough & ice cream ever! Staff were really friendly and even corrected an order which I placed wrong!
194ciarag . 2022-04-24
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Quality Ice cream, shakes and desserts, nice environment, very relaxed, attentive staff manager is very keen and cant do enough for you, no complaints at all, if your in crossgates give it a try you wont be disappointed
C263HLjamest . 2022-03-22
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We ordered at 9.30pm on Just Eat for my daughter who is a student in Leeds. They finally delivered at 12.15 am. They failed to deliver the first time and said they tried ringing – although my daughter had no missed calls. I'm sure they don't offer bad service all the time – it was just unfortunate that our experience was so poor.
Philip O . 2022-01-24
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Choc fudge cake tasteless n vanilla ice with it was so cheap tasting. Truly awful n over £14 for 2 desert’s a total joke. Can’t pay cashless, tells you all you need to know. Absolutely avoid at all costs.
paddyo297 . 2021-12-10
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Desserts are tasty, staff are polite and venue is clean. Their Waffles and Chai Lattes are especially nice! Located in a convenient place for University of Leeds and student area.
SND_Reviews . 2021-11-05
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Not one member of staff was wearing a mask. Breathing into and over my food and the ice cream in the fridges. Server wore a glove - used it to handle my money (and previous customer’s money) then to touch my ice cream, waffle and spoon. Zero social distancing. Customer service was 1/10 - totally disinterested. Cash only! Again unhygienic in a pandemic. Only redeeming feature was the ice cream itself. Really wishing I’d just walked out. COVID wise it felt vert unsafe.
nature-travel-12 . 2021-06-11
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I went in there with friends and after ordering I look to my left and saw a gaggle of rats. Never coming back. I complained to the staff and they spat in my food. Terrible service
P489WBsamd . 2021-05-09
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Out of the 3 members of staff, only 1 was wearing his mask properly. The other 2 had their masks on their chin, one around his beard. No washing of hands before or after serving me, so having touched his face, money etc. He popped...
SexyRat . 2020-11-05
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Delivery was super quick and the delivery man was very polite. Was very tasty and will definitely be ordering again
236bevr . 2020-09-25
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Not worth the money £10.68 for 1 small sundae, It didn't have any taste to it and the ice cream had icey bits like they didn't look after or stored it properly.
Spider D . 2020-08-11
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My favourite ice cream shop in Leeds and the service is always brilliant. Regularly drive the 20 mile round trip from our home.
973aileend . 2020-07-19
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The food was great and sooo delicious as always it serves massive desserts and also amazing Indian meals for all the family i know from experience that this is the best family restaurant of all time. Service is great and you get your food in...
libbyp456 . 2020-04-28
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Excellent food friendly staff me and the family had an amazing time with our sundaes and gelato shakes we had a nice time the staff were phenomenal.
Peter34251 . 2020-03-15
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We visited the Station Road Ice Scoop in Crossgates. Great service and atmosphere. Staff went above and beyond to make us feel welcome. The crepe, cookie dough and ice cream were all amazing. Lots of choice too. Will definitely be returning soon. Thanks guys!
Food199216 . 2020-03-11
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We stopped for pancake day and it was AMAZING!!! The young lady that made our order was very polite and helpful, we will definitely be back
01Danni . 2020-02-25
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We’ve been a few times now and the service and deserts have always been great! There’s a great variety but one of our favourites has to be the ice cream fondue! The prices are reasonable too. Tonight was a rare ‘date night’ for us but...
elizabethmL7064DB . 2020-02-22
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Great ice cream parlour, kids loved it. They were given tasters first as couldn’t decide which to have. Neighbouring table just having coffees & the cakes look amazing. This will be a regular call in, I’m sure.
500vanessao . 2020-02-21
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I took my little cousin here for her birthday and the staff were so so friendly! They gave her an ice cream with a big candle in it and sang happy birthday to her! I had the cookie dough ice cream it was so delicious!!!...
232chloeh . 2020-02-11
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Staff proper sound get your sen down and support the cream. Parking right across the road (sort of not allowed to park there but it’s cushty) or behind the building. Open till late so when your bored on Valentine’s Day and got no girls to...
DontMessReviews . 2020-02-10
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Nice guys nice scran, gave me a Tin of squirty cream and let me try all the ice creams, would highly recommend 10/10
doms957 . 2020-02-10
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Upon arrival we were greeted with a warm welcome along with the smell of delicious deserts. I was very pleased with my waffle more so the fact it wasn’t blue. Thank you for your hospitality and in the words or Arnie “I’ll be back”
KJWatson1 . 2020-02-02
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Delivered or drop in the icecream and deserts are awesome, very well priced, excellent service and friendly staff
Cosmicrae76 . 2020-02-01
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The service was very fast and staff were friendly too.Tasty treats too would definitely recommend a visit.
A9504PDdavidd . 2020-01-26
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Desserts always hot and fresh made to order, friendly staff and good customer service. Would definitely recommend
842tahlias . 2020-01-26
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Great atmosphere and great deserts. Definitely worth going. Thanks to all the staff who made everyone welcome.
941billalk . 2020-01-24
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I've called into this shop several times, and I've never been disappointed. The range and variety of dishes is impressive, and the cakes as pictured here are my favourite - probably the cheesecake most of all. I've bought things to take away, come out with...
Ash_Leeds1 . 2020-01-23
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Went with my sister and nephews who really enjoyed their ice creams but my sister and I found that our ice cream was lacking in flavour and quite watery. The staff were very friendly and helpful.
strongbow166 . 2019-11-22
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Went with family including my disabled brother and my vegan brother. Everyone's requirements were catered for.
MeganHerbert . 2019-08-15
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I have lived near Ice Scoop Gelato and was lucky enough to be a regular visitor. Their milkshakes are simply the best, made from the most delicious, full of flavors ice-cream. I enjoyed their delicate waffles and giant sundaes. My personal favorite is Red Velvet...
YankaM13 . 2019-07-02
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I adored this place it was so clean and pristine, lovely surroundings and the sundaes were gorgeous next time will be having main course first very helpful staff.
Jill B . 2019-06-18
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The food from here is great and we have been here a few times now. However, we have the same problem each time with the delivery, by the time our food arrives it is freezing and we have to re-heat it ourselves, which obviously is not what I expect to pay for. When I call the restaurant to see where the food is after I've received a text message saying it won't be long they just say they're unsure but its out for delivery. From that text message, the delivery is usually 45 minutes to an hour later than what the estimated delivery time is. It really puts a downer on our experience of the restaurant.
Lauren . 2019-06-05
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Not happy with the order at all, I always order from there and this order went down hill....
Laurel . 2019-05-31
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Amazing definitely would have again! 😘
Devvan . 2019-05-29
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food came 30 minutes late, came cold! not as I expected
wendy . 2019-05-28
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Tasty, yet an hour and 20 minutes is a long time to wait for dessert
Mikaela . 2019-05-27
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Food never turned up , terrible customer service over the phone . Didn’t seem bothered
Winston . 2019-05-27
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Took forever to come, normally quite a fan of this place as the food is always fantastic but my cookie dough came cold and both ice creams had melted, I also had to call over 4 times and constantly got told 5-10 mins each time. A real shame
Leon . 2019-05-27
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Would definitely recommend and order again
Danny . 2019-05-19
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Quick arrival. Great waffles and milkshakes!
Gerry-lee . 2019-05-18
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I ordered this food with the intention that it would arrive as stated at 8:10. It arrived about 30 minutes early to which I wasn’t in the house. My friend who picked up the order said the delivery driver was rude and the food was cold on arrival. I wouldn’t order from here again and I am extremely disappointed with the service.
Emily . 2019-05-13
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Got a message saying the order was out for delivery at 22:45 so expected it to be heat pretty quick but didn’t arrive till 23:20.
Miles . 2019-05-10
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Cornflake tart was stale and had gone soggy. Cheesecake was frozen solid.
Shannon . 2019-04-28
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The order was confirmed, the money was taken from my account but the order never turned up, when I tried to call up to enquire about my order, the man who answered could barely speak any English and kept hanging up on me...Fuming is an understatement!! Ordered from these guys quite a lot but will NEVER order from them again and wouldn't reccomend anyone else does either!!
Ryan . 2019-04-28
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Delivered in time and delivery man was very nice, the food quality is good. It's a shame that both cookie doughs we ordered were black around the edges and as soon as we opened them they smelled of burning. The center of the cookie was good but the rest was just burnt. I have ordered from here before and had no problems but tonight was a tiny bit disappointing.
Beatrice . 2019-04-26
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Food was great and arrived early, delivery driver was very friendly
Jake . 2019-04-21
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The best waffle that I have had from any dessert place, milkshakes are actually thick and not just pure milk, 100% recommend
Bethany . 2019-04-17
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We visited ice Cream Gelato (the Roundhay Road one) We were greeted by a very friendly waiter, lead to a table for 4 of us and a small child, the savoury options and dishes were very nice as was the ice cream for the small...
Richard Y . 2019-04-06
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The crepe was really kinda hard round the edges and all the syrup had soaked into the bottom. Would be better with it on the side. Raspberry cheesecake gelato was killer though!
Maigan . 2019-04-06
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Out order was wrong we asked for no bananas as my sister is allergic they all came with bananas. The food was cold but it looked and tasted revolting. We had to throw it away !!!
Ellie . 2019-03-29
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Been hear three times first on the opening night and now in 2019. All times were very lovely.no suprise
Nathan W . 2019-03-26
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Horrible service and incorrect food
Rani . 2019-03-21
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cookie dough was garbage, turned up stone cold. you really are best off going getting some from the supermarket. I’m very easily pleased aswell. Also took 1 hour to manage to get this order to me. Avoid
Scott . 2019-03-02
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Food was nice but not amazing. 20 minutes late with no call or message to inform us. An hour wait for ice cream and waffles is a bit long
Hayden . 2019-03-02
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Lovely food, the milkshakes are amazing
Kathryn . 2019-02-18
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Food was alright, delivery time fast, but deserts are nothing like as described, rip off for money spent.
RhysyBoy . 2019-02-13
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Wrong drink and dessert weren't done so good and burned and plus cold
Saad . 2019-02-13
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If you have a sweet tooth then this is the place for you! A good and varied selection, it was hard to choose. Wife had cookie dough with ice cream. Nice and hot but a little too gooey. I had cookie sundae......amazing! Prices, I thought...
Steve P . 2019-02-10
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food order was incorrect and they refused to re send the item. cookie dough was cold and burnt so not nice
Flat . 2019-02-08
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Food was late and didn't send half the stuff rang them and all I got was there is nothing we can do about it
Jessica . 2019-02-05
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I didn’t even get my food I had put in the wrong post code ls4 instead of Ls14 the delivery driver rang me to tell me to ring the branch so I did they said they would send it and It never turned up the way they handled it was disgusting we use them all the time they know our address.
Rish . 2019-02-03
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30 minutes late. cookie dough was cold, burnt and wafer thin. absolutely shocking.
Jazmin . 2019-02-01
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30 minutes late. wrong order. rock hard cookie dough not even warm, paid for extra ice cream and that didn’t even turn up. when we rang up and politely asked why are order was wrong the absolute idiot behind the phone said ‘you’ll have to wait then init’ vile food and vile service. please don’t waste your money
kelsey . 2019-01-27
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Food arrived 15 mins late, which isn’t horrendous but when you’re not really cooking much is a disgrace. One dish was missing toppings and both dishes were stone cold. Will not use again. Utter garbage.
Chloe . 2019-01-20
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My order wasn’t correct and the delivery driver was extremely rude.
Thandeka . 2019-01-16
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placed order at 10:15pm and received it at 12pm little brother went sleep hungry and food went o waste because how long it took. tried ringing them and they didn’t pick up. never making this mistake again💯
Ali . 2019-01-15
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I waited for 2 hours for my food to arrive. Having made a complaint, I was told that I would receive a discount on my next order. Ridiculous.
Alicia . 2019-01-01
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very fast delivery and so tasty thank you🤩
lauren . 2018-12-27
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Great ice cream - good hearty portion size and nice flavours, definitely fulfilled the need for a sweet treat yesterday!
Joanne . 2018-12-27
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Desserts were delicious as usual, would always recommend! Waffles and strawberries with nutella are always my go-to.
Iqra . 2018-12-16
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Food meant to arrive at 11:10pm, was sent a text at 10:46pm to say the food was on its way, now 12:14am, no food has arrived yet but the restaurant/driver has declared it has been delivered
Cat . 2018-11-30
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fab service I told them to call instead or knocking and they did ☺️
Kate . 2018-11-30
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waited 2 hours for my food to be delivered and food was cold rubbish service
Jackie . 2018-11-19
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Our delivery tonight unfortunately came late, the ice-cream had mostly melted, we were given the wrong flavours and we were missing parts of the order. When we phoned up, the restaurant just offered us a discount on our next order and claimed that there was an issue with the freezer - we hope that they fulfil this promise, otherwise we won't be ordering again sadly
Lucy . 2018-11-14
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nor only was this order 30 mins late but when it came the order was wrong. never ever again. don't order from here, the deserts are not even worth it.
Seainin . 2018-11-11
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Placed an order and it was accepted, said it would be delivered at 23:55. Waited half an hour whilst ringing but no response because they were shut. Would have preferred the order to have been cancelled and that way I could’ve placed an order somewhere else in time
Ben . 2018-11-03
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First time ordering and I ordered the Ferrero Frenzy Sundae and the Ferrero Rocher Chocolate Gateaux (I love Fererro basically). 5* Service, 5* Food, Delivery so so so fast compared to other places. The food here is definitely worth the money, 5* Everything!! Thank you so much
Joseph . 2018-10-30
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The ice cream and milkshakes were nice, but the waffle was soggy and there was far too much sauce (which really didn’t taste nice). Good service otherwise.
Georgia . 2018-10-28
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Food was 45mins late. Order was wrong and were offered free ice-cream as an apology which we never received. The food we ordered was not as described. Very disappointing.
Hannah . 2018-10-14
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food came early and the cookie dough and waffles were piping hot and so delicious. this place is my go to for desserts. will 100% be ordering again
Rhianna . 2018-10-14
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desserts absolutely amazing, a little pricey but extremely delicious. hot & fresh too
Robyn . 2018-10-08
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To say we ordered 4 things, one being a milkshake it shouldn’t have taken over an hour to come to us. 15 minutes past the delivery time. When we questioned the driver, we got no apology or remorse. The cornflake tart was good, but custard was cold.
Ali . 2018-10-08
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Our order was delivered late. 26 minutes late is not acceptable.
Illiana . 2018-10-02
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Disgusting service... I order every week with no problems and I tried to order today and after waiting an hour n 15m I contacted them for them to tell me the driver already left and had a lot of orders. Waited another 30 mins and 18 calls (with no answer later) they cancelled my order. Will not be using them AGAIN
Kimberley . 2018-09-30
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After an hour and 15 minutes wait for 3 crepes. They arrived rock hard and clap cold. I would not even of fed that to my dog. Won’t be ordering from here again
Brittney . 2018-09-21
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Nice cookie dough, waffle and cheesecake. Kinder Bueno Ice cream disappointing, banana cream one was good.
Sophia . 2018-09-15
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the icecream was nice, but the waffle was soggy because there was too much sauce on it.
Nerile . 2018-09-14
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Ordered cookie dough vanilla ice cream and mango an passion fruit ice cream. Cookie dough was cold and they sent 2 vanilla ice creams. Tried phoning them but they were constantly engaged had to resort to phoning just eat to try and get it resolved....
Emma L . 2018-08-20
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arrived really fast and was gorgeous!
amy . 2018-08-11
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Cookie dough = amazing.... waffle = amazing... banana split saunde is best served in store
Kimberley . 2018-08-06
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Ordered quite a few times and no issue but last night the cookie dough was more like moose in the middle
Kimberley . 2018-08-06
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